Doncho Dan Miladinov

After working with 200+ clients in the last 5.5 years here are the 4 steps I started implementing in client communication to help me prevent client misalignment.

During a Clay Cafe weekly call on Friday (thanks Kellen Casebeer for the awesome community) the topic of client misalignment and "we never approved these parts of the project" came up.

These things happen because humans forget, assume, take shortcuts, and get busy. And as service providers, that becomes our problem fast.

I've been there. More times than I'd like to admit. So I shared a few things that have saved me over the years. Especially for GTMe's working solo or freelance, new agency owners, or anyone working directly with clients:

1️⃣ Share your screen and take notes live during the meeting. Write down key decisions, action items, and feedback as you talk. Then spend 2-3 minutes at the end reviewing them together.

It gives the client two chances in real time to agree or push back. No room for confusion later. This skill took me longer to acquire, but trust me, it is so worth it.

2️⃣ Might be a hot take but I don't like relying on automated post-meeting notes. Yes, they feel productive. But if you don't have time to write these out after the call, the client probably also doesn't have time to read through AI generated notes that might or might not hit the mark.

I believe real notes beat auto-summaries every time and if you followed point 1, you won't even need post-meeting notes, they are already there.

3️⃣ Meet the client where they actually live. Some prefer WhatsApp. Others are Slack-only. I've used email, Telegram, Discord, you name it. Adapting to their preferred channel eliminates most of the friction before it starts.

This step might become a problem as you scale operations and start working on 50+ clients at a time, but champagne problems once you get there. In certain situations it will help the client pay attention and keep track of the results.

4️⃣ Hardest step. Not every client is a client for you and that's fine. This one takes experience to recognize. You don't need to keep clients who drain your energy or constantly misalign with how you work.

If there is a partner on the team that matches their energy better, let them take lead. There are clients built for your style, and clients built for someone else's. That's just reality.

I have yet to master this one.

*BONUS*

If there is a serious misalignment that pops up with the client, getting them on a call as soon as possible is a life-saver! 

By the end of that Clay Café call, I realized how universal this issue is no matter your experience level. That's pretty cool about this community: everyone shares real situations, not theory, and we all get better because of it.

If you're building a GTM agency or running solo: Client communication isn't a "soft skill." It's a survival skill - the thing that keeps great partnerships going for years.

Done Miladinov

AI Outbound GTM | Automating Operations | Clay

Client Management

Unexpected easter egg from Zoominfo.
Pair it with Google + Clay + Zenrows and get revenue and funding for your TAM.

Whenever you search this, the first result on Google has the revenue or funding info in the span text and you can get it at scale with Zenrows. 

A few constraints:
1. New companies won't be in the zoominfo database
2. Companies below 5M yearly revenue are all shown <$5M
3. Companies with the same names might get mixed up, but from what I saw using the domain, it usually pushes the right company as the first result in Google, with the rest following up as the 2-3 results. 

Let me know if you want the json for catching this info by using Zenrows in Clay.

Influencers.club

As Head of HR, I partner with business leaders to ensure our people strategies drive organizational success. My passion lies in aligning HR practices with business objectives, and I take pride in proactively planning for long-term talent management and organizational development. 

I excel in the following areas: 

Hiring & Talent Acquisition
1. Sourcing, screening, and scheduling interviews efficiently.
Managing job descriptions and employer branding on platforms like LinkedIn, Upwork, Toptal, etc.
Ensuring candidate experience is smooth, professional, and reflective of your brand culture.
2. Employee Onboarding & Offboarding
-Setting up clear and repeatable processes for new hires.
-Ensuring new employees integrate quickly, get resources, and understand expectations.
-Managing smooth exits, conducting exit interviews, and protecting company info.
3. Culture & Engagement
-Driving company culture through events, feedback loops, recognition, and perks.
-Regularly measuring employee satisfaction and implementing actionable improvements.
-Ensuring the work environment aligns with company values and vision.
4. Performance Management & Development
-Implementing and overseeing regular performance reviews and feedback cycles.
-Supporting managers with clear frameworks to manage performance consistently.
-Facilitating training, development opportunities, and career path clarity for employees.
5. Compliance & Policy Management
-Keeping up-to-date on employment laws, payroll regulations, and benefits.
-Creating and maintaining clear HR policies to reduce legal risk.
-Handling sensitive employee relations issues confidentially, fairly, and professionally

HR Business Partner

Here at Influencers Club we considers ourselves as the sales intelligence tool for creator companies. Which means we can find qualified creators for any company based on almost any targeting criteria imaginable. 
We strongly believe that the creator as individual is becoming the most important piece of the business world! 
My activities as Sales manager are: 
- to build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
- create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.
-to work closely with hundreds of brands to better understand their product/service and find the optimal solution to their problems 
- to follow  industry-specific trends and landscapes
- to work with customers to better understand their business needs and goals.

Executive Sales Manager

Agile Pro Solutions Inc 

While working as a sales representative my main activities were :
-generating leads with a cold calling approach
-meeting or exceeding sales goals
-negotiating all contracts with prospective clients
-answering client questions about credit terms, products, prices, and availability
My biggest accomplishments were:
-empowering my team by having one on one conversations 
- holding a presentation on how to get better results by working on our wellbeing first
- making a silent impact - showing how something can be done by doing it, not by talking about it

Sales Representative

Slice

My first cold calling experience was one big achievement that had changed profoundly me in so many ways.
My main activities were : 
- generating leads by using the cold calling approach
- generating leads by doing a Google research
-understanding and promoting company programs 
-answering client questions about credit terms, products, prices, and availability-
- working efficiently on Salesforce

Inside Yoga

I absolutely love being a yoga teacher, even now when I only have private classes. This experience has changed me in the most profound DNA level. It made me more calmed, focused and gentle especially to my self as towards others. 
My main activities where to lead the students on a journey of getting to know themselves, their limits ,old patterns by doing physical movements as well as breathing exercises. 
I was teaching them as well as my self to leave and experience the present moment, which I discovered that it is a key to an everlasting joy.

Teacher

I am a person that puts personal and professional development at the top of my priority list. I always like to invest my time and effort in evolving into the best version of myself and therefore I want to inspire and empower every individual to do the same. 

Each work experience has taught me valuable lessons and pushed me into everlasting improvement. I especially developed strong communication skills.

By working with kids I have learned how to gain and keep their trust, being a yoga teacher has taught me how to become present, patient, and calm and see every individual strengths and weaknesses and teach them to dive deeper and move their own limitations, by working as a sales representative I've learned how to actively listen and understand where the root of the issue is, not only what they say it is. 

The HR academy is teaching me how to understand and set up processes that will inspire an organization to put people first because people drive performance and their performance is driven by their emotions.

Tina Karatasheva

After more than three and a half years at Influencers Club, I’m saying goodbye to a chapter that has shaped me in ways I could never have imagined. 🥹 

This journey has been about more than work—it’s been about people, growth, and the courage to be ourselves. 🍀 

I’m so grateful for the privilege of working alongside incredible colleagues. The one-on-one meetings where we saw each other, not just as professionals, but as human beings—sharing strengths, vulnerabilities, and resilience. The communication trainings that helped us understand each other’s “colors,” and the gatherings and hackathons where amazing ideas were born and brought to life. 

EVERY experience, EVERY conversation, EVERY challenge has left its mark on me, both personally and professionally. ✨ 

🚀 Now, I’m excited to open myself to new opportunities in HR, especially in departments where people are truly at the heart of everything. I believe that when a company values people as humans—not just as resources—everyone thrives: the business, the culture, and the individuals who make it all possible.

Thank you to everyone who has been part of this journey. I’m ready for the next adventure, and I look forward to connecting and growing together. 

I’m open to connecting and exploring new opportunities—please feel free to reach out to me here on LinkedIn or via email at karatasheva@gmail.com. I’d love to hear from you and chat about what’s next. 📈

HR Generalist and Business Partner | Leadership & People Development Enthusiast | Empowering Teams to Grow and Thrive | Certified Yoga Teacher

taplio

The Battle

Doncho Dan Miladinov

Tina Karatasheva

Followers

Posts

Engagements

Likes

Performance ScoreDoncho Dan Miladinov's LinkedIn Performance

Performance ScoreTina Karatasheva's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Doncho Dan Miladinov

Tina Karatasheva

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Doncho Dan Miladinov's LinkedIn Performance

Performance ScoreTina Karatasheva's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreDoncho Dan Miladinov's LinkedIn Performance