Michael Pedersen

Revenue Growth | Emotion-Based Brand Messaging To 3x Your Revenues | Bridging the gap between sales and marketing

High call-volume teams don’t fail from lack of skill.They lose performance across the shift when rough calls stack and recovery lags the next dial.Morning numbers are strong.Afternoons drift.DecideFast™ runs in the seconds after a call so performance holds from first block to last.No integration.No coaching.No training.No workflow changes.No IT involvement.Training happens before the shift.Coaching happens after the shift.Dashboards explain the drop once it already hit the numbers.Nothing protects the transition between one call and the next.That is the gap DecideFast™ fills.DecideFast™ shortens after-call transition so the day doesn’t slide as it progresses.Used in seconds.No management overhead.See after-call recovery live.No slides. No pitch.

CEO & Founder

Does your website convert? When was the last time you gave it a refresh? How does it compare to your competitors?

Your company website is your brand on the Internet. An under-performing and outdated website will cost you revenues. 

Let’s jump on a discovery call to see if we are good fit to work together 

Visit: www.AZNetmarketing.com or 
Email: mike@aznetmarketing.com

Most phone sales “burnout” isn’t burnout.

It’s compounding.

A rough call ends.
The rep logs it.
The dialer fires the next one in seconds.

➡️ Nothing clears what just happened.

By the third or fourth tough call in a row, tone tightens. Close attempts lose edge. Response speed slows just enough to matter.

Morning block looks strong.
Afternoon block drops.
Same script. Same leads. Same rep.

What changed?

Not energy.
Not motivation.
How fast they bounce back after a rough call.

If it takes 3-4 calls to get back to normal, the afternoon is gone.
If it takes 1, the day holds.

➡️ Training builds skill.
➡️ Coaching fixes patterns.
➡️ Dashboards show the drop.

But the real break point lives between calls, or more specifically after a rough one.

That’s where the afternoon is won or lost.

The gap is the 5-8 seconds after a rough call when the next dial starts and they're still carrying the last one. 

You don't need to make them better salespeople. You need to help them start the next call without dragging the last one into it.

➡️ 14-day, 25 rep contained pilot. 
➡️  Does afternoon output hold.
➡️  Email me: mike@decidefastbusiness.com

#insidesales #phonesales #salesmanagement

Mike Pedersen

High-Volume Phone Teams See Afternoon Performance Drop | Between-Calls Reset Software Prevents It | No Training. No IT. No Workflow Changes.

If your sales reps make 60 to 100 calls a day, read this. ⬇️ 

If you run a phone sales team, you already know this.

Mornings feel steady.
By mid-afternoon, you are pulling reps aside, calming people down, resetting tone.

You are not coaching skill.
You are managing carryover.

You've already invested in training and coaching. That's not the gap.

The gap is the 5-8 seconds after a rough call when the next dial starts and they're still carrying the last one. 

You don't need to make them better salespeople. You need to help them start the next call without dragging the last one into it.

➡️ 14-day, 25 rep contained pilot. 
➡️  Does afternoon output hold.
➡️  Email me: mike@decidefastbusiness.com

What is rough call carryover.

Most leaders call it burnout.

Morning block looks sharp.
Afternoon block widens.
Same reps. Same leads. Same scripts.

What changed?

After a stretch of tough calls, hesitation between dials stretches.
Five seconds becomes eight.
Eight becomes twelve.
Across a team, that compounds fast.

That’s not exhaustion.
It’s rough calls accumulating.

Definition of Rough Call Recovery: The ability of a phone sales rep to return to normal pace and tone before the next dial after a rough call.

I wrote a breakdown on what it is and how to spot it in your numbers.
https://lnkd.in/gycdm6eq

If you are a phone sales leader and you want to stop your afternoons from crashing, there is a way. And it's not in your current tech stack.

➡️ 14-day, 25 rep contained pilot. 
➡️  Measure: Does afternoon output hold.
➡️  Email me: mike@decidefastbusiness.com

How much is a rough call costing your phone team?

Most leaders look at call volume, close rate, and revenue.

Almost nobody looks at what happens right after a rough call.

Over the past few months, we interviewed three dozen reps and agents working in high-call-volume environments.

We asked one simple question.

What actually happens after a bad call?

The answers were consistent.

“That last call threw me off.”
“I was still thinking about that one.”
“I’m not ready for the next call.”
“I need a reset before the next dial.”
"I don't need more coaching, I need to get out of my head."

That moment is short.

The cost compounds across the day.
One rough call can affect the next call.
Then the next one after that.

Across a team, the numbers add up fast.

So we built a simple Rough Call Carryover Calculator where leaders can plug in their own numbers and see the real impact across a team.
No assumptions.
Just your numbers.

If you lead a high-volume phone team and want the calculator, comment below, and I’ll send it.

𝐋𝐄𝐀𝐃𝐄𝐑𝐒 𝐇𝐄𝐋𝐏𝐈𝐍𝐆 𝐋𝐄𝐀𝐃𝐄𝐑𝐒

I’m Danny Langloss, and like you, I’ve spent the past 20 years on the front lines leading in the trenches. Throughout this time, I’ve learned that leadership is not for the faint of heart. It’s complex and challenging.

As a detective sergeant, I had to keep my team motivated and empowered despite the burnout caused by long hours and traumatic incidents. We created a resilient team that consistently outperformed their peers and were energized to serve victims and their families.

When I was promoted to police chief, I inherited a toxic and divided culture. Through vision, listening, clear expectations, and strong leadership, we created an inclusive culture and became one of the most desired places to work in the region.

Later, as the City Manager, I joined a fractured and siloed team that lacked purpose, connection, and direction. Within months, we created a team united through purpose, fully committed to delivering their best for our community. Today, this team is guided by the values of “Commitment to Excellence” and “Here to Serve.”

𝗪𝗛𝗔𝗧 𝗪𝗘 𝗕𝗘𝗟𝗜𝗘𝗩𝗘:

We believe leadership is the driving force behind meaningful impact. Great leadership transforms vision into reality, overcomes challenges, and inspires others to succeed. It shapes not only the goals we achieve but also the quality of life and success of those we lead, making leadership development more critical now than ever.

𝗪𝗛𝗔𝗧 𝗪𝗘 𝗗𝗢:

We help leaders unlock their competitive advantage, THEIR PEOPLE. We train and empowers leaders to create cultures where psychological safety, belonging, purpose, and ownership thrive. We do this by integrating proven leadership mindsets, principles, and strategies grounded in authenticity, connection, and impact and equips leaders with the skills to bring these things to life.

𝐇𝐎𝐖 𝐖𝐄 𝐃𝐎 𝐈𝐓:

We bring our purpose to life through executive coaching, transformative workshops, long-term leadership programs, keynote speeches, and the Leadership Excellence Podcast.

𝙈𝙤𝙩𝙞𝙫𝙖𝙩𝙞𝙤𝙣𝙖𝙡 𝙆𝙚𝙮𝙣𝙤𝙩𝙚 𝙎𝙥𝙚𝙖𝙠𝙚𝙧 - 𝙁𝙚𝙖𝙩𝙪𝙧𝙚𝙙 𝙆𝙚𝙮𝙣𝙤𝙩𝙚 𝙋𝙧𝙚𝙨𝙚𝙣𝙩𝙖𝙩𝙞𝙤𝙣𝙨:

- Leadership is Your Superpower

- OwnerShift: 7 Pillars to Unleash the Champions in Your Organization

- The Unstoppable Leader: Creating Veritable Influence Through the Secret Techniques of Hostage Negotiators and Criminal Interrogators

- Protecting the Protectors: Building Resilience in Public Safety Organizations 

Danny's Speaker Reel: https://www.dannylangloss.com/

Contact Danny at danny.langloss@gmail.com

Danny Langloss

Leadership isn’t about changing the world. It is about changing someone’s world. 

Great leaders are built in the small moments, the quiet ones, the moments where no one applauds. 

They are built in day to day interactions with their teams. 

They are built through consistent behaviors that align with vision, purpose, and values. 

They are built through the powerful skills of empathy, curiosity, and listening. 

This past Friday I had the honor of presenting the closing keynote for the Student Empowerment Conference hosted by our Regional Office of Education. The day was all about giving students a voice. 

125 high school freshman to seniors came together from schools across 3 counties. After our opening activity, you could have heard a pin drop in the auditorium. They were completely dialed in. 

The core single takeaway: Leadership is how we make people feel. 

Every interaction, we are driving an emotion, leaving a stamp on our team members. 

These stamps will create trust, confidence, empowerment, ….

Or they will create the opposite emotions. 

The key is being intentional about what kind of emotions we want to create in our people. 

I call this the Emotional Stamp. 

Have you ever thought about it this way? 

How do you drive positive emotions in the people you serve?

Follow Danny Langloss for more leadership insights, skills, and strategies. 

#leadership #empowerment #connection #purpose #dannylangloss

Empowering leaders to create cultures fueled by BELONGING, PURPOSE, and OWNERSHIP | Host - The Leadership Excellence Podcast | LinkedIn "TOP 40" Thought Leader | Keynote Speaker | Custom Leadership Development

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If fear or doubt weren’t a factor, what bold step toward growth would you take?

This is just one of the 10 powerful questions from our “Coaching for Growth: Leveraging the Power of Appreciative Inquiry for Game-Changing Results.”

This model builds confidence and creates ownership by focusing on:

- Strengths
- Peak experiences 
- Future Possibilities 

Instead of gaps and deficiencies. 

The day began with powerful questions in 2 person teams and led to the creation of SMART goals. 

It has been energizing to watch this statewide leadership team come together as “One Team” and create championship cultures across all regions in the state. 

Thank you Bill Pappas for trusting me with your team. 

Quick question: 

How are you developing your team? 

How are you working together to shape and create the future?

————————————-

Interested in learning how to bring this interactive leadership development experience to your team?

Message Danny Langloss for more information. 

#leadership #people #growth #ownership #dannylangloss

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Michael Pedersen

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