Michelle J Raymond

B2B GROWTH CO - Get Your Business Active on LinkedIn™️ for Growth

Are you looking for someone who can audit your current performance on LinkedIn and provide a strategy on how you can boost the performance?

Want to learn how to create an Employee Advocacy Program using LinkedIn? I can work with your teams to show methods that will give great returns.

LinkedIn can be overwhelming when you first venture onto the platform. Where should you focus your efforts? What is the current LinkedIn best practice?

Built on the principles of #socialselling - building trusted relationships, become the go-to authority and be top of mind ready for when your ideal client is ready to make a purchase. 

The training focusses on WHY you should do different things on LinkedIn so you can tailor to your unique following. 

I never want you to think it's a one size fits all approach.

Head B2B Growth Coach + LinkedIn Trainer

International Speaker & Podcast Guest - LinkedIn™️ Company Page Expert

𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗯𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗽𝗼𝗱𝗰𝗮𝘀𝘁 - https://socialmediaforb2bgrowthpodcast.com/

This show covers everything you need to know to grow your business using social media. It covers Social Selling, Branding, Content Creation, Thought Leadership, and Employee Advocacy.

With weekly sessions featuring global B2B experts, we share proven strategies and actionable tips to 
help you maximise your time on LinkedIn.

Podcast Host and Producer - Social Media for B2B Growth Video Podcast

The LinkedIn Pages Product team have hand-selected a small, engaged group of small & medium-sized business Page Admins to share quick feedback on new concepts and features they are building. 

This is an acknowledgement of the work being done as an advocate for the improvement of LinkedIn  Company Pages and active member of the Page Admins group. 

Please note : I'm unable to share any new features before they are launched.

LinkedIn Pages Team Advisor - Small Business Advisory Council

The LinkedIn Branding Community by #MichelleSquared

Michelle B Griffin and Michelle J Raymond met on LinkedIn through the power of commenting in December 2020. Together they have supported each other with complimentary yet different strengths to rise up and stand out on LinkedIn with their personal branding and business branding businesses.

Both quickly realized that the “Power of Two” as #MichelleSquared was a force for good that would propel success more than what was possible on their own.

The LinkedIn Branding Community was launched in early 2022 as a LinkedIn Audio show followed by their podcast and book that showcases their Brand Squared System™ methodology to pay these lessons forward. 

Their mission is to bond together powerful and impact-driven professionals who are building successful brands and businesses to rise up and stand out on LinkedIn and beyond.

The LinkedIn Branding Community Co-Founder

The top-ranked podcast, The LinkedIn Branding Show, hosted by #MichelleSquared, Michelle B Griffin and Michelle J Raymond, empowers professionals, entrepreneurs, experts, and small business owners to stand out and rise up as they build personal and business brands on LinkedIn. New episodes drop every Thursday on your favorite podcast platform.

Podcast Co-Host - The LinkedIn Branding Show

This isn’t an ordinary branding book or business book, for that matter. The LinkedIn Branding Book is more. This compilation is our invitation to support you in investing and profiting from your unlimited potential through the power of LinkedIn.

Inside, you’ll discover the power of putting yourself out there and the foundational branding steps you need to stand out and rise up on LinkedIn, either as an employee or a business.

Think of #MichelleSquared as empowering yet straight talk experts, guiding you to build a personal or business brand that is uniquely and proudly yours.The LinkedIn Branding Show, our highly regarded weekly podcast, comes to life on these pages. You’ll find interactive episodes with actionable takeaways threaded in with the stories and lessons that will deliver real results.

Throughout, you will be guided by our personal perspectives, our decades of sales and marketing knowledge, and our first-hand experiences building LinkedIn brands on a global scale.

The LinkedIn Branding Book is here to fast-track and ensure your success. You can skip the mistakes we made, avoid frustration, and move forward confidently and convincingly with your refined LinkedIn personal and business brand. Come along for the journey with the Power of #MichelleSquared, the Power of LinkedIn and the Power of Good Brands and Good Businesses.

If you are looking to invest in the success of you and your business, we wrote this book for you.

Michelle B Griffin & Michelle J Raymond AKA #MichelleSquared

Co-Author The LinkedIn Branding Book

I help you get rid of these

If you want credibility for your business you need to get rid of these grey boxes. They could be costing you opportunities. Having your company page set up will legitimise your business, create a great first impression and begin to build trust.

<<< ASK ME HOW TO GET RID OF THESE FOR YOUR BUSINESS

Business Gold

Build Awareness, Authority and Advantage with LinkedIn Company Pages. getbook.at/BusinessGold

Business Gold is the world's first book about LinkedIn company pages and gives you everything you need to know about using Pages to make an impact in your business.

We cover:
▶ Why a Page for your business is an excellent idea and how it will help you achieve your marketing and sales objectives.
▶ How to set up a Page properly so it will receive 20% more reach than incomplete pages.
▶ How to publish from a Page to get high organic reach, without having to pay for adverts.
▶ How Pages differ from personal profiles.
▶ How to grow the following of your Page.
▶ How to successfully run events from your Page.
▶ All you need to know about sub-pages of company Pages.
▶ Examples of excellent Pages.
▶ The future of Pages.

Shelley McConaghy posted this review on Amazon:
This is THE go-to for setting up and managing a LinkedIn Business Page
I can't believe how many amazing tips are contained in this one book, about setting up and continuing to manage a great Linkedin business page. I think I'll be implementing ideas from it for quite a while. Of course things evolve quickly, but the strategies and guidance around implementation of setting up all the features is timeless. Well-written and very digestible.

Follow #BusinessGold and our book page at https://www.linkedin.com/company/business-gold-book

Ranked -
124 In Kindle Store in total
1 in Multilevel Marketing
1 in Business Communications
9 in Business and Economics
1 in Marketing
1 in Marketing and Sales
1 in Business and Investing

Co Author - World’s First Book on LinkedIn Company Pages ** GLOBAL BESTSELLER**

Dalcon Hygiene - Ensuring a Cleaner Future.

Dalcon Hygiene is an Australian manufacturer of commercial cleaning products in both liquids and powders. 

Responsibilties
• Develop a program of cost reduction initiatives by strategically sourcing raw materials.
• Technology upgrade throughout business. Includes responsive/mobile-friendly website, HubSpot Marketing and CRM integration, and mobile account managers.
• Product development by staying on top of current product trends and the latest ingredient technologies.
• Ownership and development of operations aligning with organisational strategy, implementation, and communication to all key stakeholders.
• High focus on increasing warehousing systems and efficiencies within the organisation, including taking employees on the journey and implementing structures for short and long-term success. 
• Led and supported a team of fifteen, focusing on employee performance development, including delivery of plans, budgets, and KPIs. 
• Establishment and implementation of a business plan for a 3-5 year period, consistent with the organisation's plan for commercial activities. 
• Development of organisational capabilities and efficiencies by examining operational infrastructure to ensure the highest level of customer service whilst reviewing underperforming areas of business and introducing improvements to meet stakeholder requirements.

GM Sales & Operations

BRENNTAG ASIA PACIFIC

Responsibilties
• Responsible for the growth and development of major contract manufacturers and brand owners in Sydney and Melbourne.
• Report on business movement, opportunities, industry trends, competitor activity and past/future sales appointments.
• Achieve activity, sales and GP targets whilst identifying and converting new business.
• Attend industry networking functions and events to increase market awareness and new business.
• PACT Group, Pax, Unilever, BWX (Sukin), Ensign Laboratories, Baxter Laboratories, Nature’s Organics, Aesop, Aware Environmental. 
• Distributing materials from - DSM, Solvay, Carrubba Extracts, KCC Silicones, CPL Aromas, JRS Cosmetic Cellulose, Novachem.
• Working at all levels of business with heavy involvement with R&D projects. 

Key Achievements 
• Delivered 147% of GM budget.
• Member of Brenntag Asia Digital Marketing Team
• Interim supplier management for a number of suppliers over a period of five months

Key Account Manager - Personal Care

• Liaise with core suppliers, Personal Care unit manager, logistics, sourcing and QSHE teams to deliver service excellence to customers.
• Use of social media and business networks to promote principal suppliers and their products.
• Account Management of key brand owners and contract manufacturers such as: Unilever, PACT Group (Jalco), Pax, Activ Pharma, Moorebank Aerosols, Pure Fiji

Key Achievements:
• Interim management of principal suppliers and team leadership in the absence of a Personal Care Market Manager
• Market map completed of mineral oils and petroleum jelly in Australia. Identified 2500t of potential new business for the personal care market. 
• Delivered GM $300k of new business development.

Account Manager - Personal Care

IXOM

Life Sciences incorporates Household and Laundry, Personal Care and Beauty and Health. 

In this role, I worked with key accounts such as Unilever, PACT Group, Pax, Trendpac, Delta Laboratories, Natures Care.

Major manufacturers promoted - Seppic, Lubrizol, CLR, AAK, Stepan, Vantage, Shin Etsu, Strahl & Pitsch, Novachem.

In depth understanding of the challenges faced in manufacturing, my role is working to find solutions to enable my customers to maintain high quality in increasingly tight market. 

Ingredients and raw materials sold varied from commodities to specialty ingredients, including flavours/fragrances 

Achievements
•  Bulk Powders Laundry Project - $15M revenue
• Heated ISO SLES Project - $5M revenue

Key Account Manager - Life Sciences

Working with small to mid-size manufacturers in the household and industrial space nationally. 

Key Responsibilities
• Strong focus on reactivating lost business and building opportunities in this space. 

Key Achievements
• Increased Ixom's market share of this portfolio by 8% after several years of decline. 
• Reactivated 30% of lost business accounts in the short period that this role was held before promotion. 
• Developed and delivered sales plans.

Account Manager - Household and Industrial

Pacific Non Wovens

This hybrid role was a combination of short and long cycle selling at all levels of business. 

National Wipes Product Manager - a multi faceted role which included completion of requests for proposals, renegotiating existing contracts, marketing strategies, business development, product training  and budgeting. Customer portfolio was a mix of janitorial, office, industrial and wholesale suppliers. Also managed the toll manufacturing on behalf of Unilever Australia.

Completed a relaunch of the Vistex brand into the distributor market place. This included complete packaging redesign, marketing material, sales training program.

Senior Technical Account Manager – broad spectrum of customers across many different non woven textile markets.  Specialist in acoustic and filtration products.
A technical solutions based selling role from product development, testing and implementation. 

Responsible for $6 million portfolio representing approx 25% of total company sales budget.  

Also included the oversight of Sydney based customer service representative to ensure that NSW Sales representatives were supported.

National Product Manager / Senior Technical Account Manager

Contract Role to manage key client relationships during The Smith Family’s divestment process.

Key Responsibilities
• Develop strong working relationships with internal stakeholders e.g. warehouse, production planning, finance 
• Technical-based sales of Non-Woven fabrics.
• Complete monthly forecast and review to liaise with the Operations team to ensure order demands could be met. 
• Manage customer service representatives to ensure daily tasks are completed in a timely manner. 

Key Accomplishments
• Cleared all slow-moving and obsolete stock from the warehouse, increasing sales by $95K.
• Achievement of an average 97% of orders delivered in full and on time.

Customer Service and Warehouse Team Leader

Universal Choice Wholesalers

Responsibilities
• Management of one local sales representative and four based in overseas sales team. (Philippines).
• Management of team to drive retention and growth against sales targets through new product expansion and new business development. 
• Development of a marketing plan to expand the Universal Choice brand in respective markets. 
Improvement of GM% against company targets

Key Accomplishments
• Increased average Gross Margin % from 10% to 35% within the first six months. 
• Developed Universal Choice brochures for beauty, aged care, child care and safety markets to expand Universal brand in the market. 
• Achieved 11% growth on customer portfolio, reversing the trend of negative growth for the previous 12-month period.

Sales Manager

Responsibilities
• Provide recommendations and advice on suitable products and convert client queries into sales.
• Utilise LIVCRM system to monitor customer purchasing patterns and manage multiple sales prospects. 
• Negotiation of new business with various levels of management. 

Key Accomplishments
* Account management of sales budgets of AUD$1.2m, including 12.5% growth in first six months. 
* Designated team specialist in reactivating inactive customers.
* Promoted to Sales Manager.
* Growth of 17% on number of items sold.

Senior Account Executive

The Smith Family

Responsibilities
• Manage Supply Agreements with the aim of ensuring all market offers are delivering the greatest value to the customer account and earning TSFCE the highest profit margin possible.
• Prepared 2009/10 Sales budgets and analysis of performance against budget reported monthly. 
New business research and development, including quotations.

Key Accomplishments
• Account management of sales budgets of $4m with a focus on Distribution portfolio e.g. Vistex Wiping Cloths 
• Captitalised on individual market research and initiated new business and product development with estimated sales of AUD$1m. 
• Analysed Market Offer and sales for the Furniture Felt segment and implemented a revised market offer, which delivered improved gross margins of 7% due to reduced handling and freight costs. 
• Prepared the marketing plan to reinvigorate the “Vistex” brand of wiping cloths. Sales trend reversed to have the highest on record for 18 months.

Technical Sales Representative

As part of the Sales and Marketing team, managed the Customer Service team to be proactive service providers in order to maximise the effectiveness of the customer service provided to internal/external and Australian/Overseas customers.
• Escalated calls, ensured achievement of KPIs, 
• Mentored team for growth and development and manage conflicting priorities.

Key Accomplishments
• Led cross-functional teams to develop and implement Service Level Agreements throughout the Supply  Chain, which improved on-time deliveries by 9%.
• Procedural development and deployment across Customer Service and the Supply Chain.
• Overall efficiencies gained allowed for the Customer Service team to take on an additional Export function reduction in wages of 25%.

Customer Service Manager

Business LinkedIn Trainer - B2B Marketers/Business Owners my LinkedIn G.R.O.W.T.H Masterclass & B2B Community Builder are your secret to growth. Company Page Expert. 2XLinkedIn Author.

“I know my business should be on LinkedIn, BUT… (Insert Your Reason Here).” Are you feeling frustrated that you know that your target audience is on LinkedIn, but you aren’t sure how to take advantage of this?

You probably looked around LinkedIn, and there was conflicting and often questionable advice that isn’t tailored to B2B and certainly not aligned with your business goals and resources. 

You quickly realise you don’t have time to figure LinkedIn out. You just want to work with someone you can trust. 

With over two decades of B2B sales experience, eight of them using LinkedIn to scale businesses, I founded B2B GROWTH CO because I’m passionate about helping businesses like yours leverage LinkedIn to build a powerful industry-leading community and attract opportunities for business growth.

I work one on one as I know that no two businesses are the same. You have unique requirements, resources and experience that need to be factored in. One size never fits all, and your LinkedIn B2B strategy is no different. 

LinkedIn for business success is built on the power of your company brand and the personal brand of your employees working together. That’s why I've developed three products that will be your blueprint for making this happen.

After a free intro call, I will recommend which course or combo will help your business most  - 
 📌 LinkedIn G.R.O.W.T.H Masterclass - foundational training for all employees. 
 📌 LinkedIn B2B Community Builder Masterclass - exclusive for Company Page admins running the Company Page.
 📌 LinkedIn Profile Recharge – Say goodbye to profiles that undersell knowledge and experience. 

My mission is to give your team confidence and clarity in taking effective actions on LinkedIn without wasting time. 

What makes me different to most is that I genuinely care about your business growth and results. I’m strongly against automation tools, engagement pods, and other hacks that avoid genuine relationship-building. 

Don't just take my word for it. Here's what one of my clients, Kelly K, says: "Michelle is our LinkedIn whisperer... having someone we can rely on to keep us on top of what's happening has been invaluable. Her enthusiasm and positivity are contagious."

STOP UNDERSELLING YOUR BUSINESS ON LINKEDIN!

𝗖𝗢𝗡𝗧𝗔𝗖𝗧 𝗠𝗘:
😃 The time is NOW to grow your business - Book a FREE 15min Intro Call
📅 https://calendly.com/michelle-j-raymond/book-an-intro-call-15mins

Global LinkedIn Pages Expert - LinkedIn Strategist and Trainer - B2B Social Selling Consultant

LinkedIn feels like it has changed more in the past year than it has in the last five, don't you think? You'd be forgiven if you're struggling to keep up.

If your reach has dropped or your posts feel unpredictable, it’s not you. The platform is evolving.

Big creators are seeing smaller numbers, smaller creators are getting surprise boosts, and pay-to-play has arrived.

But here’s the first truth bomb. 💣

You can still win on LinkedIn. You just need to evolve your strategy.

Ready for the full breakdown? 

My latest newsletter dives into what’s actually working right now with help from this week's guest, the fabulous Michaela Alexis.

B2B Marketers LinkedIn Bestie. Don’t waste time figuring out LinkedIn. I’ve already done that and can help you implement LinkedIn in your business. LinkedIn Training, LinkedIn Profile Writing, Company Page Management.

There’s a quiet frustration running through LinkedIn right now. Marketers, creators, and business owners are all asking the same questions. “Why is my

Open article: LinkedIn Has Changed: 5 Truth Bombs Every Professional Needs to Know by Michelle J Raymond • 4 min read

LinkedIn Has Changed: 5 Truth Bombs Every Professional Needs to Know

Who's coming to Social Media Marketing World Anaheim in 2026? It's the place where Marketers' Dreams Come True. 😉

Fun fact: my first ever speaking gig was at this event in 2024. 

It's so cool to be invited back to speak at this event for the third time. Every year that Liliane Abboud and I go, we learn so much and we meet so many great people (too many to tag, but the temptation to try is real!).

Here's my topic for 2026 - LINKEDIN COMPANY PAGES THAT CONVERT: THE 5 STRATEGIES EVERYONE ELSE MISSES.

Buy your ticket through this link (in person or virtual) - https://lnkd.in/gBfUYzpK

Mike Stelzner and the Social Media Examiner team do such an amazing job putting on this event, and I can't wait to see what energy the new location brings. 

Will I see you there?

PS Yes I'll be packing Tim Tams 😀

No alternative text description for this image

Hot take: If your LinkedIn strategy falls apart the moment an employee leaves, it was never a strategy to begin with. You just borrowed their brand.

Everyone talks about building employee personal brands because they “get more reach than Company Pages”.  Yes, it's true they do get more reach. 

They’re powerful. They matter. They humanise your business.

But here’s what no one wants to say out loud:

Gen Z makes up 65% of LinkedIn members. It is this generation that businesses rely on to amplify their brands. 

But Gen Z now averages around one year in a role, and 1 in 3 plan to change jobs in the next 12 months. (no judgement)

With that level of churn, building your entire visibility on individual profiles is… unstable at best.

Your Company Page is the brand asset you own.
Your employees are the amplifiers - not the foundation.

Here’s the twist people forget: a strong Company Page is what attracts the next wave of great employees in the first place.

My solution - The Power of Two wins every time. 
A strong company brand + strong employee brands.

“Employee personal brands = borrowed land". Change my mind.

Man smiling while sitting at a table with a sign that reads "Employee personal brands = borrowed land. Change my mind."

You want your content to sell stuff on LinkedIn. But it's not.

I'll give you the answers today to change that on one condition.....

You'll need to stop using impressions and engagement as your only measure of success. It's killing your conversions.

Because writing for likes and comments isn't the same as writing for conversion. 

Good news for you, The Ghost 👻 a.k.a Sarra Richmond is here to help in this week's episode. 

The summary is in the newsletter, but do yourself a favour and watch or listen to the whole episode so you don't miss out on what could be that one thing that is a game-changer for your content.

What did you learn from reading this?

Repost if you think it will help someone else 😀

You’re posting. You’re showing up. You’re “doing all the right things” according to what the feed says… and still nothing moves. On the surface, your 

Open article: How to Fix Your LinkedIn Conversions: The Real Reasons Your Content Isn’t Working by Michelle J Raymond • 4 min read

How to Fix Your LinkedIn Conversions: The Real Reasons Your Content Isn’t Working

Dare to be different.

Or not. But here's what happens when you don't..

There's the obvious - you blend in with competitors. I see that all the time when I'm doing Page Audit & Strategy sessions with clients. 

Remove the logo, and everyone still looks the same and sounds the same. 

Being professional ✅
Blending into obscurity ✅

But Marketers, there is another angle for you to consider that's not so obvious. 

That nagging voice inside you that knows what you are doing won't work, doesn't go away. The job you once found fulfilling now feels more like an empty void. 

Because deep down, you know the truth.

Safe content isn’t strategic. It’s self-sabotage dressed up as professionalism.

The longer you play small, the further you drift from the impact you could be making.

If you want results, you can’t hide behind what’s “industry standard”.

You have to lead. Experiment. Put your own stamp on things.

Dare to be different. 😀

Your audience, your brand and your career will thank you for it.

Cheers
Michelle

PS Do you need help getting back the courage to back yourself and do the type of marketing that lights you up? Send me a DM.

Should I join an engagement pod and reap the potential rewards? A question I've pondered recently and answered why I couldn't do it in my 200th episode recording with Neal Veglio. 

There are many reasons why my answer was no; it would never be worth it. 

The main one - my clients. 

How could I offer training and done-for-you LinkedIn services if I fundamentally didn't believe they would work for my clients?

There is no way that I could lie to their face and say follow my process, it works with a disclaimer of **only if you buy the engagement and followers**. 

I don't pretend that with clients, LinkedIn for business growth will always be easy. It's not. 

Nor will I overpromise the types of results they can expect or the timelines in which they will occur. I know I've missed out on opportunities because of this, but those potential clients weren't the right fit to work with me. 

I am 100% confident in my G.R.O.W.T.H framework, and other LinkedIn training programs will set clients up for success if they do the work. 

Integrity will always be the foundation of working with B2B GROWTH CO - Grow Your B2B on LinkedIn. 

If you are a B2B Marketer or business owner that shares these values and is looking to refine your LinkedIn strategy for 2026 book a time with me. Limited places left before the end of the year.

Tim Tam Tip - imagine this is the LinkedIn feed. There is a little bit of everything out there. You have to give people a reason to pick you, your content, your brand. 

You won’t be for everyone.

But the one’s that align with your brand will choose you.

That’s the great part about branding. It makes selection easy. 

Just like there is no way I’m eating bananas (Liliane Abboud you can have them). 

How many Tim Tams are on this platter?

PS If someone invents Tim Tam pie I’m jumping on the Thanksgiving trend here. What do you think Brenda Meller🥧 ? 

Happy Belated Aussie Friday 😃

Marketers - winning on LinkedIn in 2026 will come down to one thing: Know Thy Customer.

Having tunnel vision to serve your customer with your LinkedIn Marketing is a skill we all need to practice. 

I see it with Company Pages that fail, as they constantly focus only on the brand. 

I see it with individuals who get sidetracked by trending content, algorithm reports and the noise LinkedIn sends our way, like ads and suggested posts.

Know Thy Customer for me is not getting ChatGPT to create an ICP profile in a few seconds; you give it attention for 4 minutes and 22 seconds, and then forget about it as the next distraction comes in. 

It's about real conversations that happen with customers. 

Maybe the marketing team have the opportunity to speak directly, maybe it's social listening, or maybe you are leveraging your customer-facing colleagues.

Narrow down your customer and solve their biggest problem, and as Sarra Richmond says - CHING 💰💰💰💰

Tim Tam Tip - Let's get dark this week. Dark Tim Tam & Dark Social. 

Timfluencer Testing Leaderboard 

1) Double Coated Chocolate
2) Deluxe Dark Chocolate Mint
3) Original
4) Dark Chocolate
5) Decadent Triple Coated Chocolate
6) Strawberries & Cream
7) Cafe Latte
8) Mangoes & Cream (confession, I can't bring myself to try this flavour)

Happy Friday, 21/11/2025 - Let me know in your comment the date you see this post. I'm curious when people will actually see this.

Ashley Faus

Kogan Page Publishing

My book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI" features three frameworks to help marketers build trust and attract, convert, and retain customers.

Key messages:

-	Trust is the key: People buy from people they trust, and people trust people like themselves. As marketers, we need to build trust with our audience to win and re-win their hearts, minds, and wallets.

-	The human connection becomes more important in the age of AI, because more technology makes it harder to find people you can trust and make authentic connections.

-	The Playground mindset shift: Marketing needs to evolve to match the modern journey. It’s no longer about rushing people to a purchase, it’s about building trust and rapport for long-term value exchange.

-	The Social Media Spectrum (communication, conversation, community): Social media continues to evolve, but too many brands are still focused on driving and participating in conversation about the brand, instead of meeting the audience where they are and fostering community.

-	4 Pillars of Thought Leadership (credibility, profile, prolific, depth of ideas): Thought leadership helps build trust, but it’s not the only type of content or creator that you need in the marketing mix.

Author, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI"

Atlassian

Head of Lifecycle Marketing, Portfolio

Director of Integrated Product Marketing

Product Marketing Lead, Software Teams Content 

Sr. Manager, Integrated Media

Sr. Corporate Communications Manager

Skyport Systems

Skyport Systems, acquired by Cisco, provides secure, hyperconverged infrastructure to modernize the DMZ, protect Active Directory, and secure legacy applications and remote branch operations.

Sr. Product Marketing Manager and Content Strategist

Palerra

Palerra, acquired by Oracle, pioneered the API-based Cloud Access Security Broker (CASB).

Sr. Manager, Content Strategy and Marketing Communications

Duarte, Inc.

Strategy and execution for all things marketing.

In addition to previous duties, manage budget, forecast, and annual planning for marketing strategy.

Sr. Marketing Manager

Manage a team of creative experts
Marketo integration, strategy, and execution
Analytics/KPI reporting and analysis
IP launches - Resonate multimedia, Slidedocs, Persuasive Presentations eCourse
Email campaigns, social media, and ad campaigns
Website branding and content updates
Editorial content strategy and execution
Executive presentations

Marketing Manager

Killick Aerospace

Killick Aerospace encompasses several companies that provide engine maintenance, accessory maintenance, airframe support, and parts and engine sales to the aviation industry. I oversaw the marketing activities for all companies in the Killick Aerospace portfolio. My duties include, but are not limited to:

Work with management and IT department for requirements gathering, implementation and documentation of CRM strategy 

Manage 3rd party programmer to update company websites, content manager for company websites

Manage relationships with outside vendors including designers and promotional representatives 

Coordinate all aspects of trade show exhibits, including marketing collateral, shipments, promotional items, and travel logistics

Co-creator and co-manager for print advertising budget

Track and measure success of marketing activities, including website traffic/SEO, referral lead source, and email campaigns

Marketing Coordinator

UserTesting.com

I helped research and implement a social media strategy, including Twitter and reaching out to bloggers. I also helped with customer service.

Independent Contractor

Solar Designs, Inc

Account manager for the company’s largest project, a commercial solar installation, worth $150,000

Improved profit margin by 5% through bulk-price negotiations with supplier

Grew affiliate partnerships from 2 to over 50 within 8 months, used direct Marketing to offer qualified leads and guaranteed revenue to new partners

Increased revenue opportunity by creating a training package for installers

Strategic analysis of customer and installer needs, led to over-hauling information-gathering form and presentation of final customer proposal

Wrote proposals with details about solar system design, environmental impact, and financial implications including up-front costs, rebates, ROI, and payback

OpenTech Media, Inc.

Research, layout, and copy for corporate brochure and website to present a more cohesive message to customers

Virion Interactive Agency

Competitive analysis, post-project analysis, client invoicing and work order processing

Account Management Intern

Director of Integrated Product Marketing, Atlassian

Marketer, writer, speaker by day... singer, actor, fitness fiend by night!

I've handled all aspects of marketing strategy and execution, from product marketing, to demand-gen, to content and events. I love telling the high-level stories that resonate with an audience and connecting the dots between types of assets and distribution channels.

My writing has been published on TIME, Forbes, The Journal of Brand Strategy, and The Muse, and I've spoken on various marketing topics for INBOUND, Harvard Business Review, and MarketingProfs.

Visit https://ashleyfaus.com/ for more information about my book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI".

(Views are my own)

When you're friends with smart marketers, you feature each other as an example when you write a book 😀

Devin Bramhall released her book recently, and she featured my Playground framework.

I released my book in May, and I featured her community work from her time at Help Scout.

Per usual, there's a blooper pic if you swipe through 😂

Buy "Human-Centered Marketing": https://amzn.to/480QQLI

Buy "B2B Content Marketing Strategy": https://amzn.to/4i3SLne

(Thanks to MarketingProfs B2B Forum for the cozy background and in-person photo opp 😊)

Head of Lifecycle Marketing, Portfolio at Atlassian

You do NOT need more assets.


You need better distribution.

That's it.
That's the post.

(Ok, one more thing: grab a copy of my book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI" if you want tactical advice on how to build an audience journey that scales and converts)

I don't have many rituals before I step onstage to speak.

But I DO love my glitter face mask tradition 😀

Excited to speak about building trust in the buyer's journey MarketingProfs B2B Forum this morning, 10:20am EST!

Grateful for another award for my book, "Human-Centered Marketing: How to Connect with Audiences in the Age of AI" 🎉

Need a gift for yourself or a marketer you love? Get 40% through December 1st!

Grab a copy: https://lnkd.in/eJWZHRF8

Need some light reading en route to allllll the Thanksgiving dinners?

Free sneak peeks:

Thought leadership: https://lnkd.in/eXCZ2qPf

Buyer's journey playground: https://lnkd.in/esQDz9EK

Congrats to all the winners: https://lnkd.in/emxkNFZ2

When I was VERY early in my career, I had to make an expensive decision on behalf of the business.

I was SO worried about it!

Tons of money.
Literally minutes to make the choice.
No time to call my boss for approval.

I decided to spend the money, and trusted that my boss would be ok with it once I finally talked with her.

Y'all... It was paying $50 for valet parking.

But at that time in my life, $50 for parking seemed absurd.

At that time in my career, I wasn't well-versed in how businesses expenses and vendor agreements worked.

And I was genuinely worried about confirming with a vendor that they could pay $50 for valet parking because they were running late to film a customer testimonial during a big conference.

My boss was thrilled that I made the decision to spend the $50 on faster parking vs. potentially losing the filming slot with the customer.

Now as a seasoned marketer, I cringe at my younger self, thinking how silly it was for me to even worry about $50 valet parking. 

OF COURSE that is a no-brainer call!

But... does your team know when it's a no-brainer decision? 

Do they trust that their leaders will back them up when they need to make real-time "expensive" choices?

Do they have a framework for when to escalate?

If you're rolling your eyes at folks making bad calls, it's worth taking a step back to understand whether they have context and trust to make good calls.

Because it's ACTUALLY expensive to do things cheap.

"Which bakery did this come from?"

"Wait, YOU made these!?!"

"You should open a bakery..."

People say this to me frequently when I bring treats to the office, the theater, birthdays, etc.

There's some AMAZING commercial-scale bakeries out there, AMAZING home bakers out there, and everything in between (including my amateur baker status).

After baking treats and buying treats over the years, I've started applying my marketing nerdery to the questions of perception, compliments, trust, etc. in this space.

And so, I'm curious...

In the comparison below, which option would you pay more for?

How much would you pay for a dozen of the cupcakes shown in the picture?

Assume that each option has comparable cost of goods sold, etc. to not bias the results too much, and you can make whatever assumptions you want about where the cupcakes came from, who took the pictures, if they're AI-generated vs. human, etc.

Please nerd out with me about the intersection of my baking hobby and my marketing brain 😋

"When a measure becomes a target, it ceases to be a good measure." - Goodhart's Law

I've been on a bit of a metrics and attribution kick lately, and I talked a bit about Goodhart's Law in my conversation with 🍁 Glenn Schmelzle on the Funnel Reboot podcast.

The heart of it is something that marketers continually struggle with...

We know we gotta measure.
But we know we can't measure everything.
And without everything, it kinda feels like we have nothing.

The problem is that we're so focused on capturing every. little. detail. in a way that we can easily show in a dashboard, but we miss the big opportunities that actually help people move through a buying process.

We talked about the core frameworks in my book that help you do just that: create a journey that helps the HUMANS make decisions, take action, and solve their problems (and yep, drive revenue for your business)!

Hear the full episode: https://lnkd.in/emxHSDgk

Grab a copy of the book: https://amzn.to/480QQLI

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The Battle

Michelle J Raymond

Ashley Faus

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Engagements

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Michelle J Raymond's LinkedIn Performance

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