QContact

Head Of Sales

Atocha Digital

Director

Help Your Claim Limited

Sales Manager

Yell

Telesales Manager (Digital Marketing Specialist)

Digital Marketing Consultant

If you had a pound for every time a customer hung up feeling a bit 'meh' about their experience with your brand, would you be sunbathing in the Maldives right now? 

If the answer is yes and you have a drawer full of 'apology chocolates' waiting to be sent out, let me introduce you to QContact. 

A bit about us: 

At QContact, we're not just another tool in your tech stack. 

We've designed and built an omni-channel platform, enhanced by a state-of-the-art CRM (CCaaS) - It’s a comprehensive solution, giving you everything you need for customer communication within a single, streamlined view.

Think of QContact as the ultimate upgrade, turning your contact centre comms from 'occasionally glitchy' to 'flawlessly streamlined'. 

Our mission? Eliminate silos, halt customer hold-ups, and ensure a seamless flow of information.

Designed to revolutionise your customer touchpoints, so, those once irked callers are turned into your brand's most vocal advocates, ready to tell the world how great you are! 

Now a bit about me: 

I'm a proud Mancunian, living on one of my favourite islands... Ibiza! 🇬🇧 ✈️ 🇪🇸 

For the last 25 years, I’ve mostly worked in sales, from door to door, to telesales and then into management where I’ve been proud to turn underperforming teams into top performing teams. I've worked in telecoms, marketing, financial services and more recently tech (SaaS). 

Over the years, I’ve also done stints in customer service where I’ve gone around the business looking at how different back-office functions can perform better, through a mixture of recruitment, staff training, new business processes or even new technology. I've created new roles and new teams that have gone on to make huge differences within the businesses. 

As you can see, from creating winning sales teams to fixing broken processes, my journey's been as varied as a British summer - which is why I packed my bags & jetted off! 💼 ✈️ ☀️ 

When I’m not working, you can find me in the following places... 

🏖 On the beach. 
💃 On the dance floor.
📚 With my head in a good book. 
🐶 Mooching around Ibiza with my dog. 
🧠 Learning new skills (more recently marketing). 

So, if your brands voice is getting lost in the noise, let us show you how you can amplify it 🎶 

DM me for more information or to set up a demo ✨

You can also scope us out here: www.qcontact.com

Michele Fleming-Anwar

Jamie Rose Coaching

If you could turn your LinkedIn network into paying clients, how easily could you grow your agency?

Helping recruiters, agency owners, coaches & talent acquisition teams unlock the power of social selling with actionable strategies that transform their LinkedIn networks into profitable clients and candidates. 

👉 Social Selling Framework
👉 LinkedIn Masterclass
👉 Mentoring & New Starter Training
👉 Bespoke Recruitment / Social Coaching

Social Selling and LinkedIn Coach, Mentor & Trainer

Blend Rec2Rec

Back in 2018 I went through a Rec2Rec to find me a job, and they did.  Then as soon as they found out I was gay, they tried to sack me.  True Story 🥲

As you can imagine, that was the catalyst for me to leave the “old boys’ club” behind. I didn’t want anyone to ever feel the way I did that day, and so Blend Rec2Rec was born.

𝐑𝐞𝐜2𝐑𝐞𝐜 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬
𝐖𝐡𝐨 𝐈𝐬 𝐈𝐭 𝐅𝐨𝐫?

- Agencies that want to find exceptional talent and be supported through every step of the process.
- Recruiters who want to deal with someone who has been there and done it, and will NEVER treat you
like a number or a pay check.

𝐖𝐡𝐚𝐭 𝐖𝐢𝐥𝐥 𝐘𝐨𝐮 𝐆𝐞𝐭?
𝐀𝐠𝐞𝐧𝐜𝐢𝐞𝐬

→ Access to the best and brightest recruiters in the market.
→ Personalised support for a smooth & simple onboarding process.
→ Fluff-free communication with total transparency.
→ A fresh approach to how Rec2Rec can & should be done.

𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐞𝐫𝐬:

→ Opportunities to work at stand-out agencies that are not trapped in 1996.
→ Open & honest insights into your potential new employer.
→ Support to identify and plan your perfect career path.
→ Someone who has been in your shoes and will fight to get you what you deserve.

Agency Owner

Independent Recruitment Agency

Delivering strategic change and business growth across core areas within; Commercial, IT & Technical recruitment.  Direct staff management across the UK. 

•Implement processes, procedures and new business standards for operational delivery and internal business functions.  Introduced various new recording metrics.  
•Support new change within the business by managing multiple internal projects including; new databases, company handbooks, new commercial website, data management and staff training.
•Strategic support to the Managing Director’s on all business & operational management. 
•Undertake all HR processes associated with people management, training, development and disciplinary actions.
•Construct and deliver in-house training for consultants; including, candidate attraction, online sourcing, headhunting and writing effective job adverts.
•Actively managing and directing recruitment teams, support staff and all offsite working.  Managing staff across various UK locations. 
•Management of financial forecasting and departmental budgets. 
•All aspects of internal recruitment and interviewing.

Operations Director

Work Recruitment

•Extensive Talent Acquisition and Recruitment management for HO and multi-site businesses. 
•High Volume recruitment within Insurance and Customer Service, as well as supporting strategic talent acquisition within the technical, commercial and HR markets.   
•Supported the introduction of apprenticeship workers across multiple sites and businesses. 
•Managed graduate recruitment intakes. 
•Complete management of on-site temporary and contract staff across multiple sites.
•Concurrently managed multiple temporary and permanent vacancies including high volume projects and specialist campaigns.
•Implemented and recommended ATS to businesses as well as methodologies on how to increase candidate traffic.
•Actively drove talent identification and ensured that passive candidates were targeted and sourced to fulfill the provision of top talent to clients.
•Effectively used technology to support the business needs and recruitment trends.
•Up to date knowledge of employment legislation that could be easily disseminated to clients as needed.
•Full 360 recruitment including writing and generating full job specifications and associated advertising, candidate pre-screening, interviews, selection and completion of full onboarding process.

Delivery of Talent Acquisition projects: 

1. Supported the restructure of the Cambridge office for a Global Medical manufacturing company, Turnover £3.7b with 25,000 employees.  Project included high volume talent acquisition across three international brands. 
2. Provided talent acquisition and recruitment support for a leading Intellectual Property firm, Turnover £36m with 170 employees.  Project included graduate recruitment and onsite support for intake days. 
3. Partnered stakeholders and senior managers of a leading Global Patent & Trade Mark Attorneys, Turnover £67m with 700 employees.  Project included talent acquisition and recruitment across Cambridge, London, Manchester and Birmingham.

Talent Acquisition Director

Office Angels

•Established career as a consultant at the Cambridge office.
•Completed Management Training and promoted to the London Victoria Branch. 
•Managed the London Victoria branch and a team of six consultants. 
•Active 360 recruitment role supporting a number of clients and candidates within the immediate area.
•Undertook staff training and development. 
•Consistently a top performing recruitment consultant with billings in excess of £300k pa.  
•Award winning consultant.

Career Consultant & Trainee Branch Manager

The Most Advanced, Cost-Effective LinkedIn & Social Recruitment Learning Platform & Live Training For Recruiters, TA & HR

Drive Sales & Attract Top Talent. 🚀

With nearly 17 years in the recruitment industry, from Trainee to Agency Owner, I've seen it all. 

But 2020 marked the most significant shift in how we work, live, and communicate, 
making it challenging for Recruiters and TA teams to attract clients & candidates. 

The traditional sales approach simply wasn't cutting it anymore. 😔

That's when I decided to do things differently.

I stepped away from the cold, outdated sales tactics and embraced the power of 
community, LinkedIn, and social networks to generate inbound clients & candidates. 

Within months, I transformed my struggling agency into a sought-after, thriving business. 👏

Since then, I've dedicated my time to helping other Recruiters and Talent teams achieve
the same success through inbound social recruitment. Here's how you can benefit:

𝐌𝐲 𝐑𝐞𝐬𝐮𝐥𝐭𝐬:

👉 Helped hundreds of Recruiters & TA Teams benefit from inbound recruitment
👉 Developed a leading learning platform
👉 Building innovative, Recruitment focused AI tools
👉 Created battle-tested social recruitment strategies & frameworks
👉 Focused on making learning accessible to everyone

Ready to Transform Your Recruitment and Hiring Process?

𝐒𝐨𝐜𝐢𝐚𝐥𝐑𝐞𝐜𝐫𝐮𝐢𝐭 𝐏𝐫𝐨 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦: 𝐎𝐧-𝐃𝐞𝐦𝐚𝐧𝐝

✅ Comprehensive learning platform for your recruitment needs
✅ Access on-demand learning anytime, with weekly live support
✅ Advanced AI tools to boost your results (coming soon)
✅ Complete training so you master every aspect of social recruitment
✅ Supportive community for peer-to-peer learning & roundtables
✅ Masterclasses, live training, events, workshops & meet-the-director
✅ Scalable solutions, easily enrol your new starters
✅ Certified skills & earn badges to display on your LinkedIn profile

𝐋𝐢𝐯𝐞 1-2-1 / 𝐓𝐞𝐚𝐦 𝐂𝐨𝐚𝐜𝐡𝐢𝐧𝐠 & 𝐌𝐞𝐧𝐭𝐨𝐫𝐢𝐧𝐠:

✅ Everything included in SocialRecruit Pro On-Demand, plus:
✅ Customised & personalised support and training
✅ Manage performance, frameworks and support via the client portal
✅ Fully supported for implementation
✅ Build bespoke social recruitment framework for your business 

Not Ready to Work Together?  No problem 👇

Sign up for the free weekly ‘Talent Tactics Periodico’ and stay ahead with the latest social recruitment and hiring trends and strategies, designed to boost your sales and attract top talent.

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The Battle

Michele Fleming-Anwar

Jamie Rose 🏳️‍🌈

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