QContact

Head Of Sales

Atocha Digital

Director

Help Your Claim Limited

Sales Manager

Yell

Telesales Manager (Digital Marketing Specialist)

Digital Marketing Consultant

If you had a pound for every time a customer hung up feeling a bit 'meh' about their experience with your brand, would you be sunbathing in the Maldives right now? 

If the answer is yes and you have a drawer full of 'apology chocolates' waiting to be sent out, let me introduce you to QContact. 

A bit about us: 

At QContact, we're not just another tool in your tech stack. 

We've designed and built an omni-channel platform, enhanced by a state-of-the-art CRM (CCaaS) - It’s a comprehensive solution, giving you everything you need for customer communication within a single, streamlined view.

Think of QContact as the ultimate upgrade, turning your contact centre comms from 'occasionally glitchy' to 'flawlessly streamlined'. 

Our mission? Eliminate silos, halt customer hold-ups, and ensure a seamless flow of information.

Designed to revolutionise your customer touchpoints, so, those once irked callers are turned into your brand's most vocal advocates, ready to tell the world how great you are! 

Now a bit about me: 

I'm a proud Mancunian, living on one of my favourite islands... Ibiza! 🇬🇧 ✈️ 🇪🇸 

For the last 25 years, I’ve mostly worked in sales, from door to door, to telesales and then into management where I’ve been proud to turn underperforming teams into top performing teams. I've worked in telecoms, marketing, financial services and more recently tech (SaaS). 

Over the years, I’ve also done stints in customer service where I’ve gone around the business looking at how different back-office functions can perform better, through a mixture of recruitment, staff training, new business processes or even new technology. I've created new roles and new teams that have gone on to make huge differences within the businesses. 

As you can see, from creating winning sales teams to fixing broken processes, my journey's been as varied as a British summer - which is why I packed my bags & jetted off! 💼 ✈️ ☀️ 

When I’m not working, you can find me in the following places... 

🏖 On the beach. 
💃 On the dance floor.
📚 With my head in a good book. 
🐶 Mooching around Ibiza with my dog. 
🧠 Learning new skills (more recently marketing). 

So, if your brands voice is getting lost in the noise, let us show you how you can amplify it 🎶 

DM me for more information or to set up a demo ✨

You can also scope us out here: www.qcontact.com

Michele Fleming-Anwar

Business Mentor 🥇 I Scaled & Sold My £25M Recruitment Business🔥Now I Empower Recruitment Leaders To Do The Same ⚡️Leadership Coach 🔥NED🚀Host: Purpose-Led Leadership Podcast🎙️Book Call

Get my NEW digital products 🔥🚀

➡️➡️ www.basemindset.com ⬅️⬅️

Ex-global top biller at SThree and £25M Recruitment business owner turned purpose-driven NED and coach.

Almost all business problems are people problems. Because people without a purpose have no centralised reason driving them to perform. 
 
After exiting my last business, I now coach leaders on how to build purpose-led businesses that perform. 
 
🔹Leadership Coaching 
🔹Vision, Mission and Values
🔹Get Fit for sale MBO/MBI/Exit
🔹Career Maps and Pay Packages
🔹Business Development and Account Growth
🔹Talent  Attraction, Retention & Development
🔹Mindset, Pitch, Tone, Rapport Building, Job Qual
🔹Thought Leadership, Branding & Linkedin Content
🔹Retained, RPO, SOW, Exclusive, Job Control & Closing
🔹Day Plans, Week Plans, 90-Day Plans, Team Coaching
🔹Goal and Target Setting,  Personal Dev, Share Schemes
🔹Boards Packs, Board Meetings, Strategy and Execution
🔹Speccing in candidates, email, sequencing,call to action 

Ask me about 𝗧𝗵𝗲 𝗨𝗹𝘁𝗶𝗺𝗮𝘁𝗲 𝗚𝗼-𝗧𝗼-𝗠𝗮𝗿𝗸𝗲𝘁 𝗧𝗼𝗼𝗹𝗸𝗶𝘁 𝗳𝗼𝗿 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀

10 powerful strategies, in one high impact suite of products

This is your complete go-to-market system — built specifically for recruitment founders and leaders who want to sell with confidence, stand out in their niche, and grow with structure.

From your vision to your value proposition, from talent attraction to team development, from marketing to messaging — these 10 digital products are designed to give you a crystal-clear commercial edge.

DM me for more info! 

📒 BUY MY BOOK! 📒
https://access.basemindset.com/pre-order

I’m the proud dad to three incredible boys and am not afraid to tell you how it is. 
 
DM me and let’s start growing! 😃

➡️ www.basemindset.com 

➡️ chris@basemindset.com

Book My 1-2-1 or Group Training
Book My Leadership Development Course 
Book My LinkedIn Content Playbook Strategy
Book My Market Mapping, BD and 90 Day Plan 

I have mentored over 60 recruitment businesses to build & scale. See my recommendations  🚀

🔥Chris is an exceptional coach with extensive knowledge of the recruitment market. 

🔥We engaged with Chris when we were looking to enter a new market, and his expert advice and knowledge helped us gain traction very quickly. 

🔥 Chris has become a trusted advisor and a friend, and I highly recommend Chris to anyone looking for a Coach/Mentor.

______

Listen to my podcast The Purpose-Led Leadership Podcast 🎙 (Spotify and Apple Podcasts) or follow me on Instagram: @chrisoconnellcoach


Chris O’Connell🍀

taplio

The Battle

Michele Fleming-Anwar

Chris O’Connell🍀

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