Meagan Glenn

Founding Member

User Success @ Lavender | Mentor 🤝 | Helping startups create exceptional user experiences.✨

Ever shipped something you were proud of and then had no idea how to talk about it?

That was me. I built a portfolio during my job search and was too nervous to send it anywhere. Not because the work wasn't good. Because I didn't know if it would land.

Would a hiring manager see the impact? Would they get how I think? Or would they scroll past and forget me?

That's why Santiana and I built 𝐏𝐫𝐨𝐝𝐟𝐨𝐥𝐢𝐨™. We know what it's like to have great work and zero confidence in how to show it. Your work doesn't speak for itself. You have to translate it.

I'm also a fractional product lead for early-stage startups. I've helped teams increase activation by 92%, save 25+ hours a quarter in CS workload, and build roadmaps tied to revenue.

And I cohost 𝐓𝐡𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐏𝐢𝐯𝐨𝐭, where we talk to PMs about pivots, lessons, and the stuff that doesn't make it to the highlight reel.

If you're a PM figuring it out or a founder in the weeds, my DMs are open.

📧 meagan@prodfolio.io
🔗 justfractional.co | 🔗 prodfolio.io

Senior Program Manager, Success and Product 

𝐏𝐫𝐨𝐝𝐮𝐜𝐭:
Focusing on customer feedback to shape our product roadmap. 
Collaborating closely with engineering and design to guide product development.
Monitoring product performance and refining the product to meet customer needs.
Goal = build a product our customers want! 

🏅 Milestones 
⚡️ Created a quarterly Gantt chart for Product initiatives 
⚡️ Co-led a daily standup initiative to increase communication and efficiency
⚡️ Worked with the team to user-test a new design system
⚡️ Conducted user interviews and live testing 

𝐒𝐮𝐜𝐜𝐞𝐬𝐬:
Leading a team of CSMs and Success Specialists. 
Helping to develop new strategies, increase retention, and reduce churn. 
Oversee CS Ops.
Goal = keep customers, build new processes, and expand key accounts.

🏅 Milestones 
⚡️ Led the implementation of a CSP, Vitally (In progress)
⚡️ Merged a CX/CS team to create one aligned department
⚡️ Led a daily standup initiative to increase communication and efficiency
⚡️ Developed a Sales > CS handoff process that includes collecting success metrics

Meagan Glenn 💜

New year = new website. 

Between the podcast, Prodfolio, and fractional work, I finally built a proper LP for the work I love most: fixing activation problems.

Here's what's there:
↳ A free activation playbook I actually use (ungated)
↳ Free activation audits (ongoing, but limited spots for Q1)
↳ Hands-on help, I'm taking 1-2 new fractional clients over the next 90 days

So if you're a seed to Series A founder (or even pre-revenue, I like messy stuff) and you're losing users after signup, check it out. 

👉  https://justfractional.co/

fractional product lead | cofounder @ prodfolio.io | cohost @ the product pivot | helping PMs tell their stories

🚨 New feature for Prodfolio™ users! 

We just launched analytics so you can stop guessing what's working.

Here's what you can track:
- Which case studies get the most views (lead with those in interviews)
- Where traffic comes from (double down on what's working)
- What actions people take (resume downloads, email clicks, video plays)
- Week-over-week trends 

Our goal is to make this an actionable resource for you. 

If one case study is getting 60% of views, that's your new opener for "walk me through your work." If LinkedIn is your top traffic source, lean in. 

Your portfolio now talks back. 😉

We'll be collecting feedback over the next few months while this feature is in beta. Join Prodfolio for free to test it out!

#pmportfolio #productmanagement

One of the biggest reasons Santi and I started Prodfolio was the fear that came with sharing a PM portfolio.

The work of a PM is rarely linear, visible, or easy to communicate and we all suffer from imposter syndrome. Yeah, even the VPs.

When I was trying to share my portfolio back in 2024, I was shitting bricks thinking about someone reading it. Even worse, I got ghosted the one time I shared it with a hiring manager.

I never wanted someone else to feel that way, so it's something I've kept top of mind as we've continued to build.

This week, I've had over 100 views on my personal portfolio. I haven't felt scared or embarrassed looking at that number. It actually fills me with joy.

Anyway - mini rant but was excited this morning when I looked at my stats and felt good. More good things on the way.

✌

Chameleon

I help Product and CS teams build contextual, in-product experiences that get users to self-serve success without code or development resources.

Account Executive

Demio

Milestones: 
💥 Established a social media presence for Demio on Instagram, Twitter, LinkedIn, Facebook, and Youtube
💥 Created brand guidelines, and processes for the company regarding social media, asset creation, and video marketing 
💥 Grew Demio's following by well over 50%
💥 Created over 10,000 sessions for Demio's website from socials
💥 Assisted with the creation of "Demio's Game Show Demo" that has a conversion rate of 50%

Marketing Associate (Social Media) 

Milestones: 
💥 Average of 97% CSAT rating 
💥 Average response time of under 1 minute 

I spent my time providing high-quality technical support to visitors and customers. I received training on webinar software, supported platforms, AWS, technical equipment, and more in order to be able to assist customers in their time of need. When stressful situations would arise, I worked with my team to find solutions, and provide the best care for our customers.

Customer Support Specialist

Milestones: 
💥 Established social media presence for Banzai on Twitter, Facebook, Linkedin, and Youtube 
💥 Created brand guidelines for social media, asset creation, and video marketing 
💥 Established Banzai's brand voice and tone on social media
💥 Grew Banzai's LinkedIn following by 110% 
💥 Wrote a blog about the engagement tactics used to grow a LinkedIn following 
💥 Created an automated webinar about engagement marketing that converted 4 target accounts

Marketing Associate 

BAY AREA BEHAVIORAL SERVICES INC

Milestones: 
💥 Completed over 2,000 hours of therapeutic services (Individual and Family Sessions) 
💥 Completed training in trauma, art therapy, and abuse for children and adolescence

Outpatient Therapist

Psychological Management Group

-Spend time observing Dr. Robert Wright in his day-to-day office environment. 
-Observe Individual Assessments of clients.
-Observe various types of group therapy sessions.

Observer

Metropolitan Ministries

I assisted in intake procedures for the short and long term housing. I provided weekly counseling sessions for children, couples, and families. While at Metropolitan I gained experience with group and individual therapy using trauma informed care.

Child And Family Therapist

Law Offices of John V. Orrick

Legal Assistant

Florida State University- Department of Psychology

Dr. Sara Hart's Child Psychology Research Lab

Directed Individual Study-Research Assistant

Dr. Larry Collins (MD)

Fit2Run-The Runner's Superstore

Sales Associate

Bay City Chiropractic

Secretary

Who am I: 

I love to help companies create more"aha!" moments for their customers through effective product experiences. I believe that the formula for a product that drives revenue and engagement is connection, creativity, experimentation, and storytelling. 

Let's connect to talk about what success looks like for you and your team. 

Strengths:  

 -Creative: I love coming up with new/fun ways of doing something. My interests in design, production, and editing fuel my ideas for my marketing efforts. 
 -Detail-Oriented: I am obsessed with systems that get results. Organization is my love language. 
 -Flexible/adaptive: I am able to quickly adapt to new circumstances as they arise.
-Curious: I am always wanting to grow and learn new things. I have a need for understanding the way we tick, and how we can improve. 
-Strategic: I’m perceptive, future-oriented, open-minded, proactive, and making and taking decisions based on evidence
-Empathy: I am able to understand and share the feelings of others and can easily express that in my interactions and copy.  
  
My favorites:  

🤳Socials: Later, Buffer, Hootsuite, Sprout Social, SemRush 
📈CRM: Hubspot, ActiveCampaign Editing: Final Cut Pro, Photoshop, Figma, Canva, Piktostory  
🗄Organization: Notion, Trello, Asana, Dropbox, Google Suite  
📞Communication: Slack, Demio, Gmail, Zoom, Google Meet, Loom 
 📫Email Marketing: Hubspot, Mailchimp, Convertkit, Aweber, Drip  
⚡️Other: Zapier, AWS, Stripe, Paypal, Intercom 

What I’m into: 

  I love talking about health, nutrition, mindset, and fitness on my personal socials. I spend my time reading, filming/editing, being outdoors, and with friends/family. I live for a good coffee, a sunset, music, and traveling the globe.

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