Centered Performance

I help small business owners pinpoint the sources of their growing pains. Then, prioritize and take actions that support growth, empower employees, and shift cultures of constant fire fighting.

I design repeatable systems that let your company:
🔹Perform consistently with your values
🔹Save staff time and eliminate unnecessary investments
🔹Automate actions without removing personal connection
🔹Prevent surprises for you and your customers

Want to give your company the ability to focus on what matters?

Check out www.centeredperformance.com/systems-design or message me.

Chief Operating Officer

TechTBD

The natural growth of organizations means solutions are often created as a matter of necessity, reaction, and survival. Consistent performance and growth based on past urgent decisions is painful. Intentional, holistic design is critical to heal processes and technology so visionary organizations can keep creating what’s next for the world.

Serving international organizations through the Experience Design Lab.

Experience Design and Operations

Innovate! Perform. Excel. Elevate.

Strategic Planning and Execution:
Managed 1-year, 5-year, and 10-year strategic plans to focus investments, set performance targets, and balance staff bandwidth. Established integrated company scorecard to measure weekly performance and provide visibility into future risks. Facilitated relationship breakdowns and strong opinions of executive team members to forward company goals. Established communication and accountability structure with Director team to create consistent communication and promote company-wide transparency.

Internal Operations:
Restructured internal Contracts, IT, and Accounting departments to provide additional leadership which reduced errors and increased delivery team performance. Created company-wide recruiting process, including core values, that increased retention and onboarded incredibly talented staff. Drove successful adoption of corporate knowledge management system which became the singular view into company operations. This enabled the company to achieve CMMI Level 2, CMMI Level 3, and ISO 9001 certifications.

Delivery and Business Development:
Coached delivery Directors to discover new ways to manage challenging client, employee, and executive engagements. Built partnerships with client executives to stay aware of their needs and to act internally to fill any gaps in their customer experience. Accountable for the submission of $140M proposal and sold additional projects during key contract gaps.

Strategic Planning and Process Improvement:
Established a three-year roadmap to resolve process and capability gaps across each department. Provided structured analysis to determine best fit and value with platform vendors and custom options. Negotiated vendor contracts to achieve 40%+ license discounts. Focused on healing and enhancing processes to get the most benefit from technical solutions.

Innovation and Architecture:
Implemented Tableau as a self-service analytics platform that enabled executives and managers to see and understand financial, resourcing, and performance data that was previously unavailable. Created a centralized knowledge management system using Salesforce with integration to DocuSign to create visibility into company-wide day-to-day activities and workload, while retaining best practices and lessons learned. Rearchitected the Microsoft Dynamics data model to have it match how operations functioned.

Staff Engagement, Business Development, and Adoption:
Created a forum for discussing process breakdowns and desired improvements to give people a constructive place to voice pain points and provide input to solutions. Met with clients, prospects, and partners to demonstrate what was possible using solutions we had built to generate new sales. Established deeply trusting relationships across departments to have candid conversations, get support, and promote adoption of created tools and processes.

Director, Technology and Innovation

Solution Implementation and Client Engagement:
Architected, created governance, and led the development team for a 15,000-user Salesforce implementation, which eliminated legacy applications and modernized organizational capabilities. Implemented and maintained 15 cloud-based Salesforce, SharePoint, and Azure systems through agile practices. Participating stakeholder communities include the federal government, higher education, commercial real estate, finance, and involved major industry players such as Clorox and Walmart. Achieved 95% customer satisfaction across clients by balancing stakeholder needs with providing recommendations focused on long-term success and security, even when it seemed unfavorable.

Strategic Planning and Portfolio Management:
Implemented an integrated platform strategy for a major federal agency to consolidate legacy systems and practices. This strategy was the driving vision behind the decision to acquire Salesforce.com as an agency platform solution. Coached senior leaders on strategy and acquisition of Platform-as-a-Solution products, including negotiations of Salesforce license agreements to make sure purchases provided value. Created business cases for clients to request additional funding, enabling them to capture over $3M in additional budget for their initiatives.

Talent Development and Resource Management:
Grew a team of two into a team of 20 with a contract portfolio of $30M+. Created a 25-30% profit margin each year. Conducted ongoing manager training aimed at being authentic and direct to increase management skills beyond delivery. Reviewed more than 100 request for proposals (RFPs), maintained a 62% proposal win rate, and evaluated sub-contractor capabilities to meet proposal requirements.

Director, Cloud Advisory Services

Booz Allen Hamilton

- Co-created portfolio management methodology for US Army to evaluate value of investments in terms of capability provided
- Facilitated stakeholder sessions and training around creation/implementation of Probability of Program Success (PoPS) at US Navy System Commands
- Created MS Access prototype and led development team to create database tool for use in US Navy's acquisition programs to assess and report performance against mandated milestone requirements
- Crafted marketing presentations, identified and won business development opportunities, wrote technical proposals

Associate

How much longer can you tolerate being the one that holds your business together?

You have big plans, but you keep getting pulled away. 

You want to keep growing, but your staff keep telling you they’re “too busy.”

Now you're stuck solving low ROI issues.
Revenue growth is limited. 
Plans you have for expansion are paused. 

You’re frustrated and bored instead of lit up.

Visionary leaders of $2M - $10M service-based small businesses come to me to:
→ Get out of stagnation and back to growth
→ Cause employees to be fully accountable for their work
→ Systematize and automate operations
→ Do more without burning people out
→ Use data to understand company performance

I deliver:
→ A 75-factor audit that reveals core issues that hold your company back
→ A plan broken into 90-day chunks that have a measurable impact 
→ Systems, structure, and support to help get there

I’m not here to:
→ Pretend to know more about your business than you do
→ Automate everything with the promise your life will be magically better
→ Use a boilerplate, business book approach to “fix” your company

Some of my clients:
→ A wealth management firm that reduced staff workload and saw a dashboard of company metrics for the first time
→ A healthcare practice that created clear growth paths for employees, reduced payroll time, and freed up future profit
→ A residential painting company that reduced CEO workload by 10-12 hours per week
→ Another healthcare practice that productized their services for easier delivery, marketing, and sales leading to 2x revenue and 4x profit in 12 months
→ A pet care brand that created clarity across manager roles and accountabilities so they could expand to 4 locations

I’ve spent 17 years working with clients across 12 industries and can give you a starting point from what has worked to get you moving quickly. 

I use my experience in growing a business from $2M to $20M to help you achieve similar growth. I’ve helped organizations save 400,000+ hours of staff time, avoid $80M+ of unnecessary investments, and prevent 1,000s of customers from falling through the cracks. 

I’ve coached 200+ executives, managers, and staff which means you’ll be able to make the most with the resources you already have.

You don’t have to figure it out on your own and learn more the hard way. 

No one’s got time for that.

Ready to get out of the day-to-day of your business and go do the stuff that lights you up?

Shoot me a DM.

Matt Brumberger

Saroe Inc.

●	Driving overall company operations, including business development, project delivery, and client satisfaction, resulting in exponential growth and a consistently expanding client base.
●	Cultivating and nurturing relationships with key clients, surpassing their expectations and fostering long-term partnerships leading to repeat business and increased revenue.
●	Implementing best practices and quality standards, enhancing operational efficiency and streamlining processes to deliver exceptional results on time and within budget.
●	Maintaining a deep understanding of industry trends, emerging technologies, and competitive landscapes, leveraging this knowledge to drive continuous business innovation and staying ahead of the curve.
●	Serving as a Fractional CTO, providing invaluable expertise and strategic direction to clients, resulting in successful technology implementations, improved systems, and optimized performance.

Managing Director

Alpha9it

Managing Partner

Wall St Angels

Archetype Solutions Group

•	Established and integrated cohesive technology teams in the United States and India, strategically optimizing cost-efficiency and scalability.
•	Served as a fractional CTO for venture partners and consulting partners, offering expert guidance in crafting effective technology strategies and tailored solutions for customer challenges.
•	Pioneered the implementation of an Agile lean software development process, enabling external partners to actively engage in the collaborative development cycle.
•	Successfully engineered a range of products utilizing diverse technology stacks, effectively leveraging the capabilities of Azure, Google, and AWS cloud platforms.
•	Demonstrated proficiency in presales activities and ensuring compliance with industry regulations and standards.

Director of Enterprise Applications

Siemens Healthineers

●	Led as the principal architect overseeing AI application components for an Imaging system.
●	Collaborated closely with architects from various Siemens business units for new strategic initiatives and integrations among Siemens products.
●	Responsible for project estimation, prototype development, architectural design, mentoring, governance, documentation, make-or-buy decisions, software code/design quality, non-functional requirements, and continuous integration processes.
●	Managed a multidisciplinary team, including scientists and onshore and offshore development teams.
●	Spearheaded the development of the initial cloud migration plan for the Imaging system, introducing several cloud-based components to enhance performance and scalability.

Senior Software Architect

●	Designed and architected cutting-edge web-based systems, leveraging legacy applications as the foundation.
●	Provided mentorship and guidance to development teams, facilitating their professional growth and ensuring high-quality output.
●	Actively contributed to the process improvement core team, driving initiatives to enhance operational efficiency.
●	Led onshore and offshore development teams, overseeing their activities and ensuring seamless collaboration.
●	Held accountable for architectural governance, code quality management, implementation of automated tests, and conducting thorough code reviews.
●	Made informed decisions regarding the acquisition or development of software solutions from external vendors while validating the suitability of third-party software.
●	Collaborated closely with sales teams and customers, offering support and gathering comprehensive requirements to align technology solutions with business needs.

Software Engineer, Staff/Project Lead

●	Engaged in active customer collaboration to facilitate requirements gathering, training sessions, and design discussions, ensuring alignment between solution offerings and client needs.
●	Designed a state-of-the-art imaging clinical trials system that seamlessly integrates with pharmaceutical companies, employing industry-standard protocols like DICOM and HL7. This system's success was demonstrated by its showcase at HIMSS.
●	Spearheaded team expansion efforts by recruiting and onboarding new resources, thereby strengthening the overall capability and capacity of the team.
●	Architected a robust web-based information system for the National Institute of Cancer (NIC), enabling efficient management of vast quantities of DICOM and non-DICOM data, a critical step in advancing cancer research and patient care.

Software Engineer

FEMA

Designed and built a multitier admission system for FEMA

Software Consultant

Embark on a transformative journey with Vishnu Enjapoori, a results-driven tech leader who possesses an exceptional track record of success in both private and public sectors, including the fiercely competitive realms of healthcare and venture capital. With over 20 years of invaluable expertise in spearheading and managing groundbreaking projects, Vishnu specializes in bringing revolutionary, technology-driven products, services, and projects to life, taking them from mere concepts to triumphant roll-outs.

Known for his unwavering dedication to client triumph, Vishnu enables businesses to conquer market penetration by propelling them to unparalleled heights from the very foundation. As an affable individual and ardent art enthusiast, he blends his entrepreneurial spirit with a wide spectrum of technical proficiencies, fortified by specialist certifications and collaboration with industry-leading clients. Seamlessly bridging the gap between business and technical teams, Vishnu augments the value of enterprises through strategic planning, igniting a surge of growth and prosperity.

Cloud technologies are at the forefront of his expertise, where Vishnu thrives in tackling high-impact, intricate problems with cutting-edge and innovative solutions. Unyielding in the face of complex interaction and framework challenges, he leverages his resourcefulness to strategically apply data insights, sculpting them into highly scalable digital products that redefine industry standards.

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The Battle

Matt Brumberger

Vishnu Enjapoori

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