Empowered Manager

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Community Lead

monday.com

Seeking to answer the age-old question - how do you help people who are excited about your product stay excited?

Customer Advocacy Leader

With a passion for branding, ability to motivate others, and always striving to be forward thinking in my management of processes and productivity, it was a tremendous honor to be selected to build out this new branch of our Communications team. As a senior manager, the role evolved to help build a clear understanding of our institutional and departmental vision, unify team members with minimal supervision, and build networks of collaboration—all while carefully balancing the interests of all parties and maintaining high standards of quality, timeliness, stakeholder satisfaction, and brand alignment.

Senior Manager - Communications Strategic Projects & Operations

With this role, I was fortunate enough to get to pursue my ultimate passion - joining strategic projects on the Communications team. I got to play a vital role in managing these projects across the organization including helping take our company to the public markets (NASDAQ: MNDY) and ensuring effective team development and completion of global communications efforts. This position merges creative services with operations to bring and build consistent workflows for a high-performing team. This role developed and oversaw efficient workflows for creative projects, access team bandwidth, designs project schedules, and supervises resources to fulfill the successful delivery on every project and media effort around the world.

Communications Strategic Project & Operations Manager

The Startup for Startup idea represents monday.com's belief that we must first always do good. Getting to spend a full year focusing on creating the infrastructure of this initiative was a tremendous privilege. The power of building an excellent product is best complimented by sharing challenges we've overcome and being vulnerable about the lessons we've learned. We want to ensure that we do good not only for our customers but also for our community. 

The vision of this Startup Ecosystem Development Initiative is that even high-performing startup companies have a lot to learn through sharing. We seek to empower others in our community to share and grow together through content and resources that help teams thrive.

Read & listen: www.startupforstartup.com

Startup Ecosystem Leader - Startup for Startup Initative

Turns out communication in a growing team is tough, especially when the team is global. With the support of the monday.com platform (wink wink) we're able to continue to scale rapidly.

This role involves leading the charge for the USA Success team and building a hybrid local and remote team from scratch based in Manhattan. Together with the home office in Israel, we iterate and build processes for our entire Customer Success department to increase efficiency while still providing remarkable world-class support and ensuring our customers success through our platform.

Head of Customer Success, Americas

Building and cultivating the remote culture for a growing startup. At monday.com we help people find fulfillment in their work and my role as the US Team Lead was to empower our team here to support the broader Customer Success organization inside monday.com

Customer Success Team Leader

monday.com is a team management and collaboration tool designed to transform your work processes and create an environment of transparency.

As a web-based Software as a Service company, we facilitate a more efficient and intuitive way to manage teams by centralizing communication and keeping things in context. This role was a foundational experience in both building a team and working in it. We often said we were building the bridge as we crossed it, and the knowledge we all gained here during this time was invaluable and transformative.

Customer Success Manager

Red Bull

Recruited to join RedBull from a former coworker, and after having my application rejected, ended up bringing a plate of chicken wings to the corporate office and landed the opportunity.

• Developing onsite marketing strategies
• Achieve monthly key performance indicators (KPI‘s) in the following areas: total sales, 
distribution percentages of core products and establishing new accounts 
• #1 in all KPI’s / top performer in region 2015-2016

Strategic Account Sales Manager

Trialfacts

Trialfacts helps clinical recruitment professionals achieve their study goals by finding qualified participants for their studies through a variety of ethics committee-approved marketing and recruitment methods. I joined the company as the #2 and consulted on everything customer related, working directly with customers and sizeable clinical trial organizers. I created the standard for client interaction and onboarding with the direction of founder Nick Karrasch.

Head of Customer Support

Server Side Design, Inc

Server Side Design, Inc.™ is a Houston, TX. based Website Marketing & Website Advertising Company that specializes in search engine optimization, pay per click advertising, social media marketing, local marketing, mobile marketing and video marketing.

Key Account Manager

New York Life Insurance Company

As a New York Life agent in Houston, I was able to help guide clients through the often overwhelming process of creating an insurance and financial blueprint.

Series 6/63 Registered Representative

Memorial Hermann Health System

Working closely with family practice doctors to build and manage a database online of their 1500+ patients.

Infrastructure Project Manager

My post today is about why annual reviews need to change 📈

I just want to make sure my tombstone reads 'dude was helpful'. Passionate about performing as a team, and so grateful to be able to bring that to life through both my work at monday.com and the Empowered Managers Network.

Matt Burns

Morin Consulting Ltd

Learning Design Strategist

AgentDevelopment.com

Co-Founder

The Justin Havre Real Estate Team | eXp Realty

Chief Learning Officer

Morin Music Studio Ltd.

Owner & Executive Director

Honens

Director Board of Directors

Mount Royal University

Educator

Turn your Expertise into a Profitable and Unparalleled Educational Program. | Consultant to CEOs | Educator | Top 40 YYC | Try my free weekly Newsletter below 💌

Hi, I’m Carmen Morin: Entrepreneur, Educator, and Learning Design Strategist.

I help industry leaders transform their expertise into high-quality, performance-driven training systems that develop top talent and drive scalable revenue. My work spans full-service training catalogue development, executive consulting, and corporate learning strategy.

My journey began not in business, but in high-performance environments, as an internationally awarded concert pianist. After making my orchestral debut at age 10 and touring for the Canadian Embassy, I won first prize in international competition and was later inducted into the Steinway & Sons International Teacher Hall of Fame in New York. These experiences shaped my understanding of discipline, precision, and mastery, principles I now apply to business success.

In 2013, I founded and scaled my music school into a multiple seven-figure enterprise, serving 1,200+ students locally and thousands more globally with a team of 45+ faculty and staff. After building a leadership team and stepping out of daily operations, I expanded my focus to consulting and learning design, helping industry leaders codify their expertise into structured, scalable training programs.

How I Help Organizations & Industry Leaders:

✔ Transform expertise into structured, scalable training systems
✔ Build signature frameworks that establish thought leadership
✔ Design performance-based learning systems that drive measurable outcomes
✔ Develop sustainable education assets that appreciate over time

Ways to Work With Me:

📌 Corporate Learning & Development: Custom training solutions that enhance performance and align with business goals.

📌 Full-Service Program Development: End-to-end development of high-quality programs and training catalogues, codifying expertise into structured, scalable systems.

What Clients Say:

🔹 “Implementing Carmen’s program has been transformational for our team. By focusing the training on performance-based skill-building and behavioural change, our agents graduate with the necessary toolkit to be as successful as they wish to be.”
— Neil Stopher, Director of Sales and Talent Development

🔹 “Carmen helped me enormously launching the Speak Like a CEO Academy, my first scalable, digital offer. She transformed my understanding of how to design and market our offer in just a few sessions.”
— Oliver Aust, CEO

🔹 “Carmen helped me transform my thirty years of clinical counselling expertise, taking it to new heights.”
— Dr. Michael Haggstrom, CEO

Cheering on your success,
Carmen Morin



Carmen Morin

It's not about the money you offer. 

It's about the environment you create.

Most "retention strategies" completely miss the point.

Leaders obsess over compensation packages.

While their people dread Monday mornings, toxic meetings, and feeling invisible. 

A raise loses its shine in weeks.

But culture impacts you from the moment you wake up.

❌ Toxic cultures drain talent regardless of salary because they:

↳ Create stress that money can't compensate for 
↳ Limit growth potential and career advancement 
↳ Foster competition over collaboration 
↳ Ignore individual strengths and development needs 
↳ Prioritize output over human well-being

✅ Healthy cultures outperform pay raises because they:

↳ Build psychological safety where people can be authentic 
↳ Foster continuous learning and growth opportunities 
↳ Create meaningful connections between team members 
↳ Recognize contributions beyond just compensation 
↳ Align individual purpose with organizational mission 
↳ Support work-life integration, not just balance 
↳ Encourage experimentation without fear of failure

You can't buy your way out of toxic culture. 

You have to build your way out.

The best talent chooses environments, 
not just paychecks.

♻ Repost to champion culture-first leadership. 
🔔 Follow Carmen Morin for more on human-centered systems.

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67% of employees say workplace culture impacts productivity.

And their performance (HBR)

Promotion decisions reveal your true values. 

They signal what behaviors actually get rewarded.

Your top talent is always watching.
They notice who gets recognized and who gets overlooked.

When you promote the wrong people, you silently tell your best performers that merit doesn't matter.

What effective leaders do differently:

1. Promote based on performance 
↳ Use clear metrics that everyone understands 
↳ Document criteria to eliminate favoritism

2. Recognize talent consistently 
↳ Don't wait for formal reviews to acknowledge excellence 
↳ Create pathways for growth beyond title changes

3. Be transparent about opportunities 
↳ Communicate openly about advancement criteria 
↳ Provide feedback that helps everyone improve

4. Value contribution over politics 
↳ Reward those who deliver results, not just visibility 
↳ Create systems that identify hidden talent

5. Build a meritocracy that works 
↳ Eliminate bias from promotion decisions 
↳ Ensure diverse talent can thrive and advance

The people you promote define what you value.

Make sure it's one where your talent wants to build their future.

♻️ Share to strengthen your leadership community 
🔔 Follow Carmen Morin for more insights

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