Okta

Leading the Developer Velocity project (#1 engineering initiative) to break down our monolith to improve speed for all developers. I also formed and now lead an architecture committee comprised of chief and principal architects, allowing us to promote long term technical excellence and decision making for the organization.

Engineering Principal Technical Program Manager

Edgio

Completed the merger of Yahoo + Limelight to form Edgio which now serves nearly 20% of the world's internet traffic.

Manager, Technical Program Management, CTO Org

Yahoo

Managed, mentored, and led a team of 10 Technical Project Managers. Orchestrated company wide planning events for 22 teams and 142+ engineering/product people across multiple locations and time zones.

Manager, Strategic Programs, Technical Program Management

Built out the global platform at scale and reduced business exposure to disaster scenarios within Yahoo Edgecast. I additionally built and led the innovation labs arm within the company from the ground up, producing unique forward looking projects that have earned patents.

Senior Technical Program Manager, Strategic Programs

Verizon Media

TechOps agile focused role where I led a team of 4 Technical Project Managers within the PMO. My team and I successfully completed agile transformations in operations.

Manager, Technical Project Management Office

Managed the strategic partner and infrastructure program around the world, building infrastructure at the edge of the internet in new and emerging markets.

Sr. Technical Project Manager

Planed and built datacenter infrastructure at the edge of the internet in major cities and markets across the globe to increase performance for end users “eyeballs” of the internet—from streaming video, images, applications, credit card transactions, and more.

Technical Project Manager

Southern California Edison (SCE)

A mix of engineering and project management: I was responsible for executing high voltage multi-million dollar substation projects that provide power for northern LA, eastern LA, and southern Orange counties. Worked with teams of 15-50 stakeholders regularly to complete engineering on 90+ substation projects to date. Work impacted millions of customers within the region. Fun fact: I had a big part in the effort to restore nationwide grid stability after San Onofre Nuclear Generating Station was shut down.

Project Engineer

I write about program management in an effort to challenge what we know about it. My goal is for you to make a bigger impact as a program and project leader. I write a newsletter that breaks down program tactics that you can use (link in bio).

Note: My direct message response time is slow on LinkedIn. Please email me for a faster response.

My work experience (the regular LinkedIn stuff):
12 years of leading infrastructure and software projects at scale. 3 years leading direct reports with the last team being 10 people. I lead organizational process creation, strategic programs, and implementation of right-sized agile frameworks appropriate for the organization's use case (agile as a tool, not a dogma).

Matt McDannel

HCLTech

Lead a portfolio of managed service programs for Microsoft Xbox division, this covers - 
1. Games Certification on console and PC platforms
2. Games accessibility test service
3. Gaming website accessibility service,
4. Windows games hardware compatibility testing, 
5. Post release user sentiment analysis, 
6. Automated Games test automation service 
7. Content moderation. 

Lead a team of full-time developers, TPMs, PMs, test engineers, data science engineers and a large team of test vendors.
Successfully ramped up multi-geo operations to scale, provide 24/7 coverage, optimize costs and ensured quality.
Successfully manage multiple suppliers across GEOs for resource fulfillment of these programs
Work closely with Key Microsoft Xbox stakeholders as a client partner to provide high quality compliance work.

General Manager - Technical Program Management

HCL Technologies

Lead a portfolio of managed service programs for Microsoft Xbox division, this covers - 
1. Games Certification on console and PC platforms
2. Windows games hardware compatibility testing, 
3. Post release user sentiment analysis, 
4. Automated Games test automation service 
5. Content moderation.

Principal Technical Program Manager

I have had the privilege of spearheading and managing a diverse team of full-time developers, TPMs, PMs, test engineers, data science engineers, and a large group of test vendors in the realm of Game Certification for consoles and PCs. With a relentless commitment to excellence, I successfully guided our team through the complex landscape of game certification, ensuring adherence to rigorous quality standards.

One of my significant achievements was leading the strategic expansion of our operations across multiple geographical locations. By scaling our capabilities, providing 24/7 coverage, optimizing costs, and maintaining uncompromising quality, we effectively met the demands of our clients and exceeded their expectations.

Group Technical Project Manager

Program managed a portfolio of projects for Microsoft account for their Office product division. I was responsible for managing their end to end content publishing pipeline for their public facing webpages. I led a bright team of 51 engineers for Content publishing tools development, test, and production support and achieved excellent results. CSAT: 7 out of 7 for consecutive years.

Senior Technical Program Manager

I have successfully led a large team responsible for delivering cutting-edge software solutions to a diverse user base. Spanning across the US, Europe, Middle East, and India, my team played a pivotal role in developing and maintaining a class-leading consumer and enterprise software suite. With a user base of 12 million, our applications have been instrumental in meeting the needs and expectations of our customers. Through my strategic direction and effective team management, we consistently delivered high-quality software solutions, ensuring customer satisfaction and driving business success.

Technical Program Manager

CA Technologies

Lead a large 24/7 Customer support team across US, Europe, Middle East and India responsible for delivering support to 12 million user base for a class leading consumer and enterprise software security suite.

Support Delivery Manager

Lead - Support Delivery

With over 18 years of experience in the IT industry, I am a Senior Principal Technical Program Manager at HCL Technologies, a leading global IT services company. I hold PMP, ITIL, and Lean Six Sigma certifications, demonstrating my proficiency in project management, IT service management, and process improvement.

My mission is to lead and manage a portfolio of managed service programs for Microsoft Xbox division, covering games certification, testing, accessibility, content moderation, user sentiment analysis, and test automation. I have expertise in software product management for AI/ML programs and developing test automation frameworks for HCL Technologies. I am passionate about building and leading diverse and high-performing teams, scaling operations across multiple geographies, and delivering exceptional customer value and satisfaction.

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The Battle

Matt McDannel

Faizal Muhammad, PMP®

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