ContactOut 

ContactOut is the leading recruitment intelligence tool used by 30% of the Fortune 500. Our users include Microsoft, Apple, MERC, and Bank of America. ContactOut adds a powerful overlay on top of LinkedIn profiles that displays phone numbers, email addresses, and social media profiles.

Partner

ArchiveSocial

ArchiveSocial helps government agencies across the United States, from small towns and cities to the United States Department of Justice and the White House, manage social media as a public record.

Account Executive

Sales Development Representative

Windsor Circle, Inc.

Mastered Salesforce CRM, Salesloft Cadence, eTail Insights, Hub Spot, GoTo Meeting, Zoom Meeting and Google Apps from a sales perspective. Responsible for 100 calls and 250 activities a week. Learned account based sales development methodology. Familiar with spin selling and The Challenger Sale. In first month selling, booked six discovery calls from cold calls. Turned four of those calls into qualified opportunities. Moved a $13k deal from intro to decision making in 3 weeks in September. Built a pipeline of $75k for October. Loved the rush that comes the moment someone picks up a cold call.

Redwood Interactive

Optimized online Facebook and Youtube ad campaigns based on key client metrics. Generated daily reports from Facebook Power Editor and Google Analytics data. Developed an understanding of online social media campaigns while executing an award-winning social campaign for Organic Valley.

Media Analyst

Office of the Public Advocate for the City of New York

As a public service fellow, I drafted amicus curiae brief advocating for the fair application of New York City’s Human Rights Law to Limited English Proficient New Yorkers.  I also prepared Article 78 Mandamus motions for the production of records to the Public Advocate.  I researched potential enforcement actions against New York City’s Housing Preservation and Development department.

Fellow

Fordham Law School

Student

Lincoln Square Legal Services

Drafted amicus curiae brief advocating for the consistent application of evidence rules in consumer debt cases on appeal to New York State Appellate Division First Term. Represented consumer clients in litigation in Staten Island and Manhattan Civil Court, including mechanic’s lien, insurance coverage and consumer fraud. Provided per diem representation to consumer defendants in Manhattan Civil Court. Negotiated and drafted a settlement for a client in a contentious consumer complaint.

Clinic Student

Hoge and Gameros, L.L.P.

Prepared evidence exhibits for trials in State and Federal Court. Drafted motions for summary judgment for State Court trials
Reviewed client internal email in advance of discovery production request for contract arbitration and related litigation. Participated in client intake interviews with the firm’s managing partner.

Summer Associate

Samsung Engineering

Reviewed legal terms in Engineer, Procure and Construct Contracts, including terms of supervision, liability and the scope of the contract and changed to Plain English for non-lawyer use by Engineers. Compared contracts, memoranda of understanding and non-disclosure agreements to determine and assess deviation from company’s standard terms and conditions.

Legal Associate

City Year

Managed a team of nine Corps Members at P.S. 112, an elementary school, in Long Island City, Queens, New York.  Organized and developed all aspects of each team member’s service, from daily schedule to personal development goals.  Interfaced weekly with school administrators and teachers on goals and plans of the team.  Completed monthly progress reports on the team’s progress to their goals.  Planned and managed the media outreach for a 1,200+ person Martin Luther King, Jr. Day of Service in East New York, Brooklyn.  Managed a five-person committee that planned and developed the service projects for a 230+ person Day of Service in Long Island City

Team Leader

Worked 50-hour weeks at P.S. 112 as an AmeriCorps volunteer, running in-school and after-school programs.  Wrote and taught daily reading lessons in the classroom and service learning lessons for the after-school program.  Sought input from and collaboration with a diverse group of fellow corps members, school partners and students.  Built relationships with administrators and teachers that served as the foundation for a successful transition to a leadership role in the school the following year

Corps Member

I am a partner at ContactOut, helping businesses find contact information for recruiting and sales targets.

Mat Thomas

ContactOut

Director of Partnerships

- Developing and executing a strategic sales plan to identify and prospect potential clients, utilizing various channels such as cold calling, email campaigns, and networking.
- Conducting thorough research to understand clients' business needs, pain points, and goals, and provide tailored solutions that address their challenges.
-Delivering engaging product demonstrations and presentations to showcase the features and benefits of our products/services, and differentiate our offerings from competitors.
-Building and maintaining strong relationships with clients, providing exceptional customer service and support, and identifying opportunities for upselling or cross-selling.
-Collaborating with cross-functional teams, including marketing, customer success, and product development, to ensure smooth onboarding of clients, address any issues or concerns, and drive customer satisfaction.
-Preparing and delivering sales proposals, negotiating contract terms, and closing deals, while adhering to company policies and pricing strategies.
-Maintaining accurate and up-to-date records of sales activities, opportunities, and customer interactions in the CRM system, and providing regular reports on sales performance and pipeline status.
-Staying updated on industry trends, market conditions, and competitor activities, and continuously improving sales strategies and tactics to stay ahead in the market.
-Creating networking strategies to expand the professional network and promote the company's brand and offerings.

Revenued

Monitored the performance of sales team members and worked to increase team
morale and motivation.
Trained new sales professionals and provided coaching as needed to maintain
company sales success.
Established sales goals by forecasting annual sales quotas and projecting expected
sales volume for existing and new products.
Effectively managed and lead a sales team consisting of 10+ people to drive
company proficiency and success.
Worked cross-functionally with the hire team and sales strategists.
Fully supported the integrated merchandizing team to drive sales.
Worked with the mission of the company in mind and served as a dedicated and
enthusiastic part of the sales team.

Head of Sales

Sales Team Lead

Apple

-Resolving customer inquiries and technical issues in a professional and timely manner, following Apple's guidelines and procedures.
-Listening attentively to customer concerns, identifying the root cause of the issue, and providing accurate and effective solutions or recommendations.
-Educating customers on Apple products, features, and services, and guiding them through troubleshooting steps, software updates, and account settings.
-Managing customer accounts and processing transactions, such as product purchases, refunds, and exchanges, accurately and efficiently.
-Documenting customer interactions and technical details in Apple's systems, maintaining accurate records for reference and follow-up.
-Keeping up-to-date with Apple's product offerings, technical specifications, and support processes through continuous learning and training programs.
-Maintaining a positive and customer-centric attitude, showing empathy and understanding towards customers' concerns, and striving to exceed their expectations.
-Collaborating with team members and other departments to resolve complex customer issues, escalating cases when necessary, and providing feedback on customer trends or product issues.
-Adhering to Apple's quality and performance standards, meeting or exceeding key performance indicators (KPIs), and contributing to the team and individual goals.
-Continuously seeking opportunities to improve customer service skills, technical knowledge, and problem-solving abilities, and providing feedback to Apple for process improvements.

Applecare Advisor

Kucukseyler Schools 

Conducting comprehensive assessments of clients' businesses, including analyzing financial statements, operations, and market positioning, to identify areas of improvement.
Providing strategic advice and recommendations to clients on business strategies, operations, marketing, financial management, and other areas based on their goals and objectives.
Collaborating with clients to develop business plans, financial forecasts, and budgets to guide their decision-making and help them achieve their short-term and long-term business objectives.
Identifying and implementing process improvements and operational efficiencies to optimize clients' business performance and profitability.
Assisting clients in identifying and accessing financing options, preparing funding proposals, and managing relationships with lenders or investors.
Conducting market research and competitive analysis to help clients understand their industry landscape, identify market opportunities, and develop strategies for growth.
Providing guidance and support to clients on human resources, talent management, and organizational development to improve employee performance, engagement, and retention.
Offering expertise and guidance on marketing and sales strategies, including branding, customer acquisition, retention, and engagement, to help clients increase their market share and revenue.
Providing ongoing monitoring, analysis, and reporting of clients' business performance and key performance indicators (KPIs), and recommending adjustments or corrective actions as needed.
Keeping up-to-date with industry trends, regulations, and best practices, and continuously upgrading your knowledge and skills to provide value-added insights and recommendations to clients.

Growth Advisor

Beyond English

Established sales goals by forecasting annual sales quotas and projecting expected
sales volume for existing and new products.
Assessed the work of competitors to best understand what our brand brings to the
table in our industry.
Brought forth excellent customer service skills and a committment to customer
satisfaction.

Founder

Papillon Hotels Resort SPA

Contacted appropriate hotel departments to resolve guest issues or concerns.
Created training manuals on operation and maintenance for equipment.
Responded to guest requests for special arrangements or services, such as
transportation arrangements and reservations.

Operations Management Specialist

C.A.D.D.R.U Romania

EVS Volunteer. (European Voluntary Service)

Volunteer

Experienced and results-driven FinTech and SaaS Sales leader with a proven track record of driving growth, delivering exceptional results, and transforming the financial industry through technology-driven solutions. Skilled in strategic sales planning, prospecting, and providing tailored recommendations to address clients' unique challenges. Adept at conducting thorough research, delivering engaging product demonstrations, and showcasing the value and differentiation of offerings.

As a Head of Sales, I have demonstrated strong leadership abilities, fostering high-performing teams and exceeding sales targets through performance monitoring, coaching, and cross-functional collaboration. 

Passionate about leveraging SaaS solutions to enhance client experiences, I thrive in dynamic and fast-paced environments. With a focus on revolutionizing the financial industry, I am driven to create measurable impact and contribute to the growth and success of organizations.

taplio

The Battle

Mat Thomas

Ekrem K.

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