Harvest Chocolate

Harvest Chocolate, is a bean-to-bar chocolate company that handcrafts seasonal chocolate bars and Snacking Chocolate for everyday moments. We use simple, organic ingredients, source fresh cacao seasonally, using local fruits from the season to add unique flavors to our chocolate.  

We make chocolate that anyone could enjoy, regardless of allergies or dietary restrictions and support farmers locally and abroad by using only the season's best harvest—from cacao beans to local fruits.

Co-Founder and Head Dishwasher

Pros & Content Community

Community Manager

Knotch

Leading the social strategy as part of the growth team at Knotch, an early-growth customer journey intelligence software. Including strategic planning for the go-to-market, account-based marketing, paid media, email marketing, and sales development.

Growth Marketing - Social and Community

Verint

As a Customer Experience Manager with Verint, it is my responsibility to help our clients research, develop, and execute a customer experience program that will result in customer satisfaction and loyalty, insights that can be shared organization-wide, and omni channel experience strategy and measurement.

Verint as a whole has more than two decades of experience helping more than 10,000 organizations worldwide create lasting value. A global leader in customer engagement, Verint helps businesses evolve and modernize the entire customer engagement operation while protecting legacy investments.

We are built on five core values that shape the way we do business with our customers, partners, and each other: 

⇢ INTEGRITY to do what’s right
⇢ INNOVATION to create leading solutions for real-world challenges
⇢ TRANSPARENCY that fuels mutual trust and productive, collaborative working relationships
⇢ HUMILITY to view our successes as milestones in our journey and our mistakes as opportunities for improvement
⇢ PASSION for making our customers and partners successful.

Associate Account Executive

ForeSee

As a Business Development Representative, I developed and executed an account-based marketing strategy to increase sales efficiency and accelerate new business acquisition for an integrated CX intelligence platform, which helped companies prioritize CX decisions and profit from customer feedback.

⇢ Produced an accurate and high-quality sales pipeline by researching prospective customer accounts using insight tools, creating customized outreach strategies, prospecting calls through multiple channels, and conducting exploratory calls with inbound leads, leading to $3M in pipeline growth to-date.

⇢ Partnered with the marketing team to understand the campaigns and activities with the highest response rate for validation of marketing optimization efforts.

Business Development

First Federal Bank of the Midwest

Financial Sales Manager

As a Relationship Banker, I worked with individual and small business clients to complete an assessment of financial needs and consultatively sell a full range of products such as deposit accounts, loans, and credit cards to support the overall banking center sales objectives.

⇢ Secured at least $45k of new loans each month (vs. target of $25k/month), 10 customer referrals to partners (commercial loans, insurance, merchant services and wealth management), and cross-sold  50 new products per month to existing customers.

Relationship Banker

As an Account Representative, I served as a trusted advisor to small business and personal banking clients by understanding their needs and promoting the appropriate products and services. I also identified cross-selling opportunities, surpassing a personal sales goal of referring 20 new customers per month.

Account Representative

Self-Employed

As a restaurant operations consultant, I provided an operational evaluation of an emerging restaurant and streamlined the restaurant’s ordering process, reduced food cost by negotiating with suppliers, and worked with their team to create premier events to attract top-spending clients.

Freelance Restaurant Consultant

SCM Hospitality

As a Corporate Sous Chef, I provided culinary leadership, support and expertise at celebrity chef Scott Conant’s six restaurants and corporate partnerships across North America by creating dishes featured in publications under the SCM Hospitality brand. I also mentored staff at each of the restaurants on sales techniques, menu design, and marketing strategies.

Corporate Sous Chef

Torc

As a Sous Chef with Torc, I oversaw the kitchen staff while developing and maintaining relationships with vendors to acquire high-quality products. I also served as the opening management team and contributed to the restaurant’s first-year sales goal of $2MM through enforcing quality control measures, maintaining relationships with top-spending clients, and implementing daily menu changes.

Sous Chef

Quince Restaurant

As a Sous Chef with Quince Restaurant, I managed 20 kitchen staff employees in daily production, ordering, cost control and quality assurance at a 2 Michelin Star restaurant featuring California contemporary cuisine.

MattGPT™: AI + Content = Growth

Matt Cross 🍫 🤖

Corporate Visions

Director of Product Marketing

Create winning go-to-market strategies. Align go-to-market teams through market and competitive research. Enable sales and CX teams to provide better customer/buyer experiences. Ensure strategic product alignment to buyer needs.

Product Marketing, TruVoice

Sales Intelligence Weekly Podcast

Coordinate, write, and produce all episodes of the Sales Intelligence Weekly podcast. 

The Sales Intelligence Weekly podcast covers topics focused on helping sales and marketing leaders improve sales experience, increase win rates, and elevate sales enablement

https://www.primary-intel.com/podcast/

Producer & Writer

Carrus

Plan and execute marketing strategies for the continuing education division of Carrus. Create multi-channel campaign plans to find, nurture, and convert leads. Drive B2B and B2C sales. Support sales efforts and operations. Outline messaging, imagery, and cadence of segmented campaigns. Define audience personas and pain points. Build automated flows to carry out campaigns. Report and analyze multi-channel campaigns.

Marketing Automation & Strategy Manager

NUVI

Consult with brands and agencies to help them get the most from NUVI's social listening tools. Help clients to identify social media trends, potential influencers, and key insights from refined monitors to create data driven campaigns that help increase brand awareness. 

Other tasks include:
-Content creation (blogs, presentations, one sheets, etc)
-Customer training
-Upsell opportunity strategy
-Team training and coaching

Client Strategic Marketing Consultant

SpinGo

Oversee the Marketing and Client Success departments at SpinGo. 
Work to develop products, best practices, and systems to help clients to create their best event to date. 

Other projects/tasks include:
-Content creation
-Email creation and scheduling
-Building pages on company website
-Optimizing workflows
-Increasing customer retention
-Building and updating product help center
-Performing demos for potential clients
-Lead gen strategies
-Sales funnel optimization
-Upsell optimization

Director of Client Success

Event Success Manager

Maintain accounts for clients
Audit promotional campaigns to ensure a smooth implementation
Answer all customer questions and concerns
Support sales staff in researching upsell opportunities
Create and send clients reports for promotional ads using Facebook Ads Manager, Google Ads, and Tableau

Account Manager

Created professional content for SpinGo's online event calendars
Reviewed and approved public submitted events
Entered Data from venue website into SpinGo queue
Tested an gave feedback on new SpinGo event engine
Oversaw calendar content of New York, Chicago, Phoenix, San Diego, Minneapolis, Boston, and Denver at various times

Content Specialist

Devcon Security

Schedule appointments for customers with malfunctioning alarm systems
Provide great customer service by resolving customer questions and concerns

Scheduling Agent

Denny's

Provided fast and friendly service to patrons
Took patron orders
Entered orders into POS system 
Brought food orders to patrons and took care of all dining needs

Hostess/Waitress

City of Las Vegas

Taught creative movement and dance to students age 2-18. 
Taught ballet technique
Taught jazz technique
Taught creative movement for smaller children

Dance Instructor

I fell into marketing by accident, but call me Bob Ross because it was a happy accident.

I'm passionate about creating marketing strategies to help meet buyers at the right place in the customer journey. I love working in tandem with sales teams to enable reps to win more. Understanding your buyers and eliminating biases is key.

My co-workers would describe me as scrappy, passionate, and professional.
My friends would describe me as a rollercoaster enthusiast, longboarder, and lover of french fries.

taplio

The Battle

Matt Cross 🍫 🤖

Jonquille Anderson

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