Harvest Chocolate

Harvest Chocolate, is a bean-to-bar chocolate company that handcrafts seasonal chocolate bars and Snacking Chocolate for everyday moments. We use simple, organic ingredients, source fresh cacao seasonally, using local fruits from the season to add unique flavors to our chocolate.  

We make chocolate that anyone could enjoy, regardless of allergies or dietary restrictions and support farmers locally and abroad by using only the season's best harvest—from cacao beans to local fruits.

Co-Founder and Head Dishwasher

Pros & Content Community

Community Manager

Knotch

Leading the social strategy as part of the growth team at Knotch, an early-growth customer journey intelligence software. Including strategic planning for the go-to-market, account-based marketing, paid media, email marketing, and sales development.

Growth Marketing - Social and Community

Verint

As a Customer Experience Manager with Verint, it is my responsibility to help our clients research, develop, and execute a customer experience program that will result in customer satisfaction and loyalty, insights that can be shared organization-wide, and omni channel experience strategy and measurement.

Verint as a whole has more than two decades of experience helping more than 10,000 organizations worldwide create lasting value. A global leader in customer engagement, Verint helps businesses evolve and modernize the entire customer engagement operation while protecting legacy investments.

We are built on five core values that shape the way we do business with our customers, partners, and each other: 

⇢ INTEGRITY to do what’s right
⇢ INNOVATION to create leading solutions for real-world challenges
⇢ TRANSPARENCY that fuels mutual trust and productive, collaborative working relationships
⇢ HUMILITY to view our successes as milestones in our journey and our mistakes as opportunities for improvement
⇢ PASSION for making our customers and partners successful.

Associate Account Executive

ForeSee

As a Business Development Representative, I developed and executed an account-based marketing strategy to increase sales efficiency and accelerate new business acquisition for an integrated CX intelligence platform, which helped companies prioritize CX decisions and profit from customer feedback.

⇢ Produced an accurate and high-quality sales pipeline by researching prospective customer accounts using insight tools, creating customized outreach strategies, prospecting calls through multiple channels, and conducting exploratory calls with inbound leads, leading to $3M in pipeline growth to-date.

⇢ Partnered with the marketing team to understand the campaigns and activities with the highest response rate for validation of marketing optimization efforts.

Business Development

First Federal Bank of the Midwest

Financial Sales Manager

As a Relationship Banker, I worked with individual and small business clients to complete an assessment of financial needs and consultatively sell a full range of products such as deposit accounts, loans, and credit cards to support the overall banking center sales objectives.

⇢ Secured at least $45k of new loans each month (vs. target of $25k/month), 10 customer referrals to partners (commercial loans, insurance, merchant services and wealth management), and cross-sold  50 new products per month to existing customers.

Relationship Banker

As an Account Representative, I served as a trusted advisor to small business and personal banking clients by understanding their needs and promoting the appropriate products and services. I also identified cross-selling opportunities, surpassing a personal sales goal of referring 20 new customers per month.

Account Representative

Self-Employed

As a restaurant operations consultant, I provided an operational evaluation of an emerging restaurant and streamlined the restaurant’s ordering process, reduced food cost by negotiating with suppliers, and worked with their team to create premier events to attract top-spending clients.

Freelance Restaurant Consultant

SCM Hospitality

As a Corporate Sous Chef, I provided culinary leadership, support and expertise at celebrity chef Scott Conant’s six restaurants and corporate partnerships across North America by creating dishes featured in publications under the SCM Hospitality brand. I also mentored staff at each of the restaurants on sales techniques, menu design, and marketing strategies.

Corporate Sous Chef

Torc

As a Sous Chef with Torc, I oversaw the kitchen staff while developing and maintaining relationships with vendors to acquire high-quality products. I also served as the opening management team and contributed to the restaurant’s first-year sales goal of $2MM through enforcing quality control measures, maintaining relationships with top-spending clients, and implementing daily menu changes.

Sous Chef

Quince Restaurant

As a Sous Chef with Quince Restaurant, I managed 20 kitchen staff employees in daily production, ordering, cost control and quality assurance at a 2 Michelin Star restaurant featuring California contemporary cuisine.

MattGPT™: AI + Content = Growth

Matt Cross 🍫 🤖

Jenna MJ Thomas

Optera

Senior Content Marketing Manager

Em Dash Content

My content marketing philosophy is simple: content should help the reader, and it must help the business…and those two goals don’t have to be at odds. 

I help businesses—in particular, fast-growing B2B SaaS companies—build a content marketing strategy that’s straightforward to execute and impactful to the bottom line.

Content Marketing Consultant

OneTrust

Manage a team of content writers and content leads, develop quarterly content campaigns, and create content workflows, templates, and processes to scale content team from a startup mindset to an enterprise mindset.
-Led a full-scale content audit and migrated content across brands, leading to over 1,500 content downloads within one quarter
-Planned and produced 7 thought leadership sessions for the Ethics track at TrustWeek, OneTrust's annual user conference, attracting over 100 in-person attendees

Led content strategy and coordinated content creation with subject matter experts, influencers, and writers. Recruited, hired, and managed 3 new content hires. 
-Led two content campaigns that generated a combined 4,500 leads and over $500k ACV
-Created a content optimization strategy that increased traffic on top-performing blogs by up to 100% month over month
-Created a content campaign that supported a new product launch by generating $2m in opportunity value

Senior Content Marketing Manager—Convercent, acquired by OneTrust 

Built a content strategy from the ground up, planned a thoughtful editorial calendar that balanced inspiring thought leadership with tactical best practices, and published multichannel, integrated content campaigns featuring webinars, blog posts, whitepapers, infographics, and community engagement activities. 
-Revamped brand voice, tone, and style guide to boost brand affinity, leading to a successful customer community launch that generated 2,000 sign-ups within a quarter

Content Marketing Manager—Convercent, acquired by OneTrust

Brightcove

-Created a social media strategy for Twitter, LinkedIn, and Facebook profiles; boosted engagement by 77% and reach by 61% in 60 days
-Wrote SEO-optimized blog posts, plus lead-generating ebooks, infographics, and whitepapers
-Strategized and produced multichannel content campaigns to promote product launches, brand campaigns, and content launches

Content Marketing Specialist

Overseas Adventure Travel

-Created messaging for our key audience segments
-Wrote content for a variety of channels, including email, social, web, and direct
-Onboarded and managed new members of the copy team

Senior Copywriter

Copywriter

Wild Imagining

-Built and maintained a search-optimized travel blog
-Wrote long-form blog posts and destination guides

Content Marketer

Rock and Ice Magazine

-Broke records for ad page count and sales-per-issue
-Built online advertising and sponsored content campaigns
-Developed social media strategy

Advertising and Content Manager

Post Independent

Freelance Reporter

KTVB News Group

-Curated stories, arranged show rundown, wrote scripts
-Produced live broadcast and managed breaking news and developing story situations 
-Nominated for a regional Emmy

Morning News Producer

Ask me how I feel about em dashes, I dare you. 

Creating content that helps the reader **and** the business is what lights me up. My background in journalism gave me a heart for storytelling, and a decade in marketing has sparked my passion for strategy.

I'm proud to have created an ebook that drove millions of dollars in opportunity value. I'm even prouder about the time a reader told me our interactive checklist changed the way her team works.

I've produced podcasts and video web series, planned social campaigns, and written countless product pages, blogs, ebooks, white papers, and more. With my content strategy and writing experience, I've helped brands consolidate their vision and bring it to life via video, audio, and the written word.

When I'm not working, you'll find me:
🎧 listening to Taylor Swift
📚 reading YA fantasy novels
🍅 gardening (poorly but with lots of enthusiasm)

taplio

The Battle

Matt Cross 🍫 🤖

Jenna MJ Thomas

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