Harvest Chocolate

Harvest Chocolate, is a bean-to-bar chocolate company that handcrafts seasonal chocolate bars and Snacking Chocolate for everyday moments. We use simple, organic ingredients, source fresh cacao seasonally, using local fruits from the season to add unique flavors to our chocolate.  

We make chocolate that anyone could enjoy, regardless of allergies or dietary restrictions and support farmers locally and abroad by using only the season's best harvest—from cacao beans to local fruits.

Co-Founder and Head Dishwasher

Pros & Content Community

Community Manager

Knotch

Leading the social strategy as part of the growth team at Knotch, an early-growth customer journey intelligence software. Including strategic planning for the go-to-market, account-based marketing, paid media, email marketing, and sales development.

Growth Marketing - Social and Community

Verint

As a Customer Experience Manager with Verint, it is my responsibility to help our clients research, develop, and execute a customer experience program that will result in customer satisfaction and loyalty, insights that can be shared organization-wide, and omni channel experience strategy and measurement.

Verint as a whole has more than two decades of experience helping more than 10,000 organizations worldwide create lasting value. A global leader in customer engagement, Verint helps businesses evolve and modernize the entire customer engagement operation while protecting legacy investments.

We are built on five core values that shape the way we do business with our customers, partners, and each other: 

⇢ INTEGRITY to do what’s right
⇢ INNOVATION to create leading solutions for real-world challenges
⇢ TRANSPARENCY that fuels mutual trust and productive, collaborative working relationships
⇢ HUMILITY to view our successes as milestones in our journey and our mistakes as opportunities for improvement
⇢ PASSION for making our customers and partners successful.

Associate Account Executive

ForeSee

As a Business Development Representative, I developed and executed an account-based marketing strategy to increase sales efficiency and accelerate new business acquisition for an integrated CX intelligence platform, which helped companies prioritize CX decisions and profit from customer feedback.

⇢ Produced an accurate and high-quality sales pipeline by researching prospective customer accounts using insight tools, creating customized outreach strategies, prospecting calls through multiple channels, and conducting exploratory calls with inbound leads, leading to $3M in pipeline growth to-date.

⇢ Partnered with the marketing team to understand the campaigns and activities with the highest response rate for validation of marketing optimization efforts.

Business Development

First Federal Bank of the Midwest

Financial Sales Manager

As a Relationship Banker, I worked with individual and small business clients to complete an assessment of financial needs and consultatively sell a full range of products such as deposit accounts, loans, and credit cards to support the overall banking center sales objectives.

⇢ Secured at least $45k of new loans each month (vs. target of $25k/month), 10 customer referrals to partners (commercial loans, insurance, merchant services and wealth management), and cross-sold  50 new products per month to existing customers.

Relationship Banker

As an Account Representative, I served as a trusted advisor to small business and personal banking clients by understanding their needs and promoting the appropriate products and services. I also identified cross-selling opportunities, surpassing a personal sales goal of referring 20 new customers per month.

Account Representative

Self-Employed

As a restaurant operations consultant, I provided an operational evaluation of an emerging restaurant and streamlined the restaurant’s ordering process, reduced food cost by negotiating with suppliers, and worked with their team to create premier events to attract top-spending clients.

Freelance Restaurant Consultant

SCM Hospitality

As a Corporate Sous Chef, I provided culinary leadership, support and expertise at celebrity chef Scott Conant’s six restaurants and corporate partnerships across North America by creating dishes featured in publications under the SCM Hospitality brand. I also mentored staff at each of the restaurants on sales techniques, menu design, and marketing strategies.

Corporate Sous Chef

Torc

As a Sous Chef with Torc, I oversaw the kitchen staff while developing and maintaining relationships with vendors to acquire high-quality products. I also served as the opening management team and contributed to the restaurant’s first-year sales goal of $2MM through enforcing quality control measures, maintaining relationships with top-spending clients, and implementing daily menu changes.

Sous Chef

Quince Restaurant

As a Sous Chef with Quince Restaurant, I managed 20 kitchen staff employees in daily production, ordering, cost control and quality assurance at a 2 Michelin Star restaurant featuring California contemporary cuisine.

MattGPT™: AI + Content = Growth

Matt Cross 🍫 🤖

Chief Operating Officer

EVP Revenue

GTMfund

GTMfund is our early-stage venture fund focused on B2B SaaS. We invest in startups with product-market fit, some traction, and are ready for hyper-growth.

Limited Partner

Pavilion

Pavillion is a private community of sales and marketing executives.

Member

Pavilion has supported my growth over the last few years so I decided it's time to get more involved and give back.

As Core Group Leader (Envoy), I support and empower Executive peers on their career journey through group facilitation, moderation, and curated roundtables. 

Pavilion is powered by an international community of revenue leaders from the world’s fastest growing companies. Together, we teach new skills, forge meaningful connections, and help our companies grow. 

Unlock your professional potential and level up with community-powered learning for CEOs, GTM leaders, and teams. Join today at joinpavilion.com/apply-now.

Envoy - Core Group Leader

Drove the profitable growth of Verint's Customer Experience software and services portfolio globally.  Increased revenue 4x, from $20M to $80M during my 4+ year tenure as GM. Acquired and integrated 3 different companies and solutions to create a market leader in Experience Management. Led a global team of >350 people.

Global Vice President/General Manager, Experience Management Solutions

Led sales efforts in the Northeast Region for Verint's full portfolio of customer engagement solutions.

Regional Vice President of Sales, Northeast (United States)

Verint acquired Vovici in August 2011. My role expanded from being responsible for one product to responsible for Verint's suite of Voice of the Customer Analytics offerings. Worked closely with customer experience and contact center leaders to implement VoC and analytics software and services to drive customer experience improvements.

VP of North American Sales, Voice of the Customer Analytics

Vovici is now Verint

Responsible for all sales functions - Enterprise & Inside Sales, Business Development/Demand Generation, Sales Operations - in North America.  Reported directly to the CEO. Verint acquired Vovici in August 2011.

VP of North American Sales, Enterprise Feedback Management

Vovici was a leading provider of Voice of the Customer software solutions that was backed by Austin Ventures and Mayfield. I was employee #1 in the UK.  Built our revenue in EMEA from $1M to $5M ARR in 4 years. Led all business activity throughout Europe, Middle East, and Africa. Reported directly to our CEO.

Head of EMEA

Perseus|WebSurveyor

Perseus was acquired by Austin Ventures, merged with WebSurveyor, and rebranded as Vovici. Quota carrying AE. Partnered with our VP Sales to create the sales process for Perseus. Built our international channel partner program - grew ARR from $0 to $2M in 2 years.

Account Executive

I am a COO and general manager with a proven track record of increasing revenue at different stages of software company growth; from launching new products with $0 ARR to managing an $80M+ P&L.  

Experience at VC backed companies and within publicly traded companies. Extensive M&A and integration experience. Passion for making customers and team members successful.

Specialties: Building and leading teams. Go To Market. Driving results by aligning functions across the business. P&L management. M&A strategy & integration. Business turnarounds.

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The Battle

Matt Cross 🍫 🤖

Ben Smith

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