Masood Akbarzai

Business Intel Pro

Business Intel Pro™ is a remote Digital Marketing Consultancy & Agency based in the U.K. and USA. 

We specialise in B2B qualitative lead generation and sales for your business. We can tailor our models for both inbound-lead-gen and outbound-lead-gen for your product and industry. 

Our PPC agency is part of a large conglomerate that has a  team of 200+ experts in Media-Buying, UX/UI, Landing Pages, Creatives, Funnel Building, and more. We serve SMEs to large enterprise clients. We have worked with clients in eCommerce, SaaS, B2B, Real-Estate, Governments, Franchise Brands, and more. Our thoroughly vetted and highly trained Media/Ad-Buyers are the top 1% of talent in the industry working exclusively on our projects. 

We work as an extension or replacement of your marketing department, or as your dedicated marketing agency for your online paid advertising and overall digital marketing. We have worked with both CXOs and senior executives in marketing within an organisation. 

What's included in the agency:

- Meta Ads (Formerly Known as Facebook Ads) ✔️
- Google Ads ✔️
- YouTube Ads ✔️
- LinkedIn Ads ✔️
- SEO ✔️
- Landing Pages ✔️
- PPC-Based Lead Generation Campaigns ✔️
- Funnel Development & Optimisation ✔️
- Creatives ✔️

Founder & CEO of                                          B2B Marketing Consultancy & PPC Agency 

Akbarzai & Co -  Akbarzai Group

Instigated UK operations for the family owned business known as Akbarzai Group of companies based in Central asia, south asia and the middle east.

Key roles :

▪️Acquisition of real-estate to revamp and subsequent sales leading to reinvesting. 
▪️portfolio profits in national businesses in the U.K.
▪️Connecting the parent company and building a relationship with UKTI  and Chambers of commerce to promote exports from the U.K and imports from the central asia to the U.K.
▪️Formulating a unique blend of mass consuming edible product using my Process Engineering expertise in collaboration with technologists and maestros of birth place of industrial manufacturing, Manchester U.K.  for exports to our parent company abroad.
▪️Created computational technical systems for the group’s mining business to stand firm ahead of its competitors.
▪️Produced thorough financial audits and models to improve cash flow, life cycle of supplies and profitability for the mining business.

Director Global Business Development

I counsel marketing agencies, eCommerce, retail, banking, legal, financial services, fintech and other service provider businesses on advanced digital marketing strategies and execution. I, along my specialist teams can create multi-channel marketing campaigns to multiply sales and profitability. I also carry out business intelligence studies on risk and competitor analysis for a business. 

I also advise national and international clients along our sister entities overseas on launch, CapeX, optimised operational costs, plant operations, organisational operations, and risk management of refineries, chemical processes, mass manufacturing and services companies. I have also advised existing manufacturing sites in reducing their operating costs without losing credibility on quality, standards and safety. 

As of 2017, I am also working on a joint project with an overseas partner firm to implement energy storage and reduction technologies at businesses with higher carbon foot print and intensive variable energy operating costs.

I advise our parent company Akbarzai & co on technical processing  and financial auditing of its versatile mineral  sourcing and humongous supplies; currently at over 10k MT/day — We are actively acquiring  new sites and diversifying into new precious mineral markets and international clientele.  Technical endeavours are in progress to expedite the supplies by cutting unduly  bottle neck and increasing cycle time of the processes to meet our company targets of double supplies by mid 2018.

For more information on how I, my teams and network can assist you in identifying pitfalls, risks and opportunities for your start-up or existing business, please refer to the below URL 

www.akbarzai.com/akbarzaiuk 

You can also read my profile under the key people tab on www.akbarzai.com

CEO          (Akbarzai U.K.)

Second Cup Coffee Company Inc.

Master Franchisee Manchester and Pioneer for the Canada's largest Specialty Coffee retailer since 1975 The Second Cup Coffee company Inc in the U.K

From start-up to over 70% growth in sales in its birth place territory for the U.K., Second Cup has proven itself to be a leading entrant player in one of the fastest recession proof growing industries in the U.K.  and worldwide. The industry at an estimated  total worth of £8.9 billion in the U.K. is anticipated to outnumber pubs by 2030 as coffee shops become the new local. 

Our USP signature products and the lounge "second home" dine in concept with state of the art interior decor is increasingly becoming popular across the country. 

We are expecting to grow to a total of 200 stores in 5 years across the country.

After successful marketing and PR campaigns for Manchester, I also lead and counsel for national marketing committee of Second Cup in the U.K .  Since 2012 I have created a network of organic independent marketeers to a chain of some of the largest influences within the digital media to reach out to over a million subscribers per month. 

My brand development competency is directly influenced by the family owned business of  brand development in new and saturated markets since 1964.

Owner Director & Master Franchisee (Pioneer and first launch in the U.K.)

CONTRACT CHEMICALS (KNOWSLEY) LIMITED

Development and amendments of SOP's and P&ID's. 

Carried out emergency relief calculations, detailed HAZOP's and au fait with SIL analysis.

Worked on various revamping & retrofitting designs of Plant items

Designed a distillation column using manual calculations and performance simulation Aspen PlusTM along the Sulzer's SULCOL. After successful designs of steady state continuous and unsteady state batch Processes, compared Pros and Cons of Batch and Continuous distillation and executed a thorough analysis of HETP, packing height and diameter of column taking the hydraulic constraints into account using Sulzer MellaPak Packings. 

Enhanced my understanding of the importance of batch distillation and learnt how crucial is a comparative study, to be carried out that can justify the consent of the most favourable mode of operation for any Process. 

Learnt the mandatory requirements of ATEX and DSEAR for a top tier COMAH site to comply with BS OHSAS 18001 and successfully executed temperature classifications against explosive zones in equipments selection for projects.

Worked on utility systems and learnt the control of TDS levels in industrial boilers to minimize water & energy losses by performing mass and energy balances. 

Worked on LEV systems and learnt how to improve the extraction of hazardous chemicals as per HSE requirements. Carried out various pipe and vent sizing calculations and gained valuable experience and knowledge of venting and relief for safety reviews of different vessels, reactors, exchangers and columns. 

Developed a thorough storage tank integrity program for the new legislation set for "Plant ageing" by HSE which includes periodical assessment of the tanks based on intermittent non-intrusive testing of the tanks.

Commissioned plants, performed drift tests on reactors with dual vacuum systems, observed flaws and proposed remedial actions.

Proposed and led, small to medium sized capital expenditure projects.

Process & Chemical Engineer

Attock Refinery Limited

(Crude Oil Refinery) Fractionation of crude oil and production of LPG for the oil & gas industry;

Worked with Plant and Shift Engineers on day to day trouble shooting and enhanced understanding of Process Control in hostile environments. 

Worked on safety Projects in the HSEQ department of the refinery to understand the incumbent requirements of ISO 9001 and ISO 14001.

Trainee Chemical Engineer

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This is also the reason why most marketing  campaigns fail
 
At Business Intel Pro we’ve helped businesses in:

- eCommerce 
- SaaS
- Agency Services Providers 
- Real-estate
- Fintech & Financial Services 
- Franchise Brands 
- Governments
- B2B


DM for an exploratory call.

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About me:

Masood is an entrepreneur and a polyglot consultant with a diverse portfolio of experience in digital marketing, algorithms, data, eCommerce, real-estate, and SaaS. He has been a public speaker at 𝐆𝐨𝐨𝐠𝐥𝐞, Alliance Manchester Business School, The University of Manchester. He is also a Chemical Engineer with expertise in mathematical modeling and reverse-engineering algorithms. 

His business establishments include the launch of an international franchise brand in the U.K., an eCommerce business, and a Digital Marketing Consultancy & Agency that counsels, and serves SME’s, large corporations, and marketing agencies. 

He was the founder of Akbarzai UK, the pioneer franchising start-up company for the launch of Canada's largest specialty coffee retailer in the U.K.,The Second Cup Coffee Company Inc.

Masood excels in working as an interlocutor for a multitude of organisations. He counsels senior executives and versatile organisations. He has advised businesses within financial institutions, Fintech, SaaS, eCommerce, real estate, and the public sector. Being a philanthropist, helping those who are less fortunate is something he passionately believes in and he actively takes time out, to work for such causes.

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Check out recommendations below👇🏼 

Founder & CEO of                                          B2B Marketing Consultancy & PPC Agency

Heart Consulting - Leading with Empathy, Inspiring Excellence

➡️ Flawless Data Center Integration: Spearheaded a key data center consolidation for a leading automotive giant, achieving zero data loss and enhancing service reliability by 40%. Drove integration efforts during Mergers and Acquisitions transitions, aligning technology systems and teams with merger objectives to ensure seamless execution and maximize post-merger value.

➡️ Seamless Mergers and Acquisitions Project Delivery: Directed process reengineering initiatives that boosted project completion rates by 33%, aligning with business objectives and driving integration success. Implemented advanced project portfolio management to ensure timely project delivery.

➡️ Maximized Cost Efficiency: Negotiated vendor contracts and implemented service management strategies, achieving a 50% reduction in service costs. These cost savings led to post-merger synergies and financial goals.

➡️ Enhanced Approval Rates: Provided strategic consulting that increased project approval rates by 35%, ensuring post-merger projects aligned with new business objectives through detailed requirements and business analysis.

➡️ Improved User Experience: Led user-centric process redesigns that boosted post-merger satisfaction by 25%, applying business process improvement techniques to reduce friction and drive operational success.

➡️ Accelerated Workflows: Streamlined IT operations during Mergers and Acquisitions transitions, enhancing team efficiency by 40% and eliminating workflow bottlenecks. Deployed enterprise architecture strategies to fast-track integration timelines and maintain continuity.

➡️ Technology-Driven Integration: Implemented project management tools tailored for Mergers and Acquisitions transitions, increasing task completion rates by 15% and improving IT management efficiency during complex integrations.

Key Skill: Post Merger Integration Specialist | Program Management || Post Merger Integration Consulting

Post Merger Integration Specialist | Program Management || Post Merger Integration Consulting

YASH Technologies

Key Responsibilities:

➡️ Mergers and Acquisitions Specialist: Spearheaded Agile transformations across business units involved in mergers and acquisitions, reducing project delivery times by 25% and enhancing software project management practices critical to post-merger integration.

➡️ Service Excellence: Drove digital transformation initiatives and improved IT service delivery by 40%, ensuring a seamless integration process during mergers and acquisitions while maintaining a 100% client retention rate.

➡️ Operational Efficiency: Managed the migration of 3,500 servers during mergers and acquisitions, increasing operational efficiency by 40% through comprehensive IT management and integration strategies.

➡️ Resource Optimization: Reduced administrative overhead by 35% during mergers and acquisitions projects, reallocating resources to strategic initiatives and increasing project capacity by 20% through effective resource management and project management office (PMO) practices.

➡️ Client Satisfaction: Developed a communication strategy that improved client satisfaction by 15%, securing long-term partnerships through in-depth business analysis and project management tailored to mergers and acquisitions.

➡️ Project Timeliness: As a Mergers and Acquisitions Specialist, accelerated project completion rates by 25%, ensuring the timely delivery of data center migration projects through agile methodologies and efficient project portfolio management, essential to integration success.

Key Skill: Mergers and Acquisitions Specialist, M&A Specialist, M&A Consultant

Mergers and Acquisitions Specialist | Program Management | M&A Specialist || M&A Consultant

Wipro

Key Responsibilities:

Agile Transformation: Led digital transformation initiatives by adopting Agile methodologies, reducing project delivery times by 30% and increasing team productivity by 25%.

Vendor Management: Managed relationships with 20+ vendors and negotiated contracts, achieving a 15% reduction in procurement costs and improving service delivery by 20%.

Strategic IT Management: Directed 10 major IT infrastructure projects, ensuring alignment with enterprise architecture and IT strategy, which resulted in a 40% improvement in project outcomes and a 25% increase in operational efficiency.

Business Process Improvement: Implemented strategies that enhanced business process efficiency by 35% and supported 15 successful IT and digital transformation projects.

Project Portfolio Management: Directed a portfolio of 12 projects, applying project portfolio management techniques to align with business goals and deliver high-impact results, improving project success rates by 20% and achieving a 10% reduction in overall project costs.

Key Skill: Mergers and Acquisitions Specialist, M&A Specialist, M&A Consultant

Program Management | | Mergers and Acquisitions Specialist

Mphasis

I excel in managing complex IT Infrastructure projects, utilizing my expertise in Project and Program Management. My experience spans data center migrations and IT infrastructure programs, highlighted in my role at HP, where I led high-impact IT solutions.

Key Achievements:

Directed Project Success: Led large-scale IT infrastructure projects, focusing on Software Development Life Cycle (SDLC) and integration. Developed detailed plans and managed work breakdowns, ensuring on-time, within-budget delivery. Effective communication of progress and risks resulted in a 30% increase in project efficiency and business value.

Championed Client Success: Acted as primary client liaison during build and migration, aligning with business objectives and IT strategy. Proactive communication and strategic direction improved client satisfaction and project success rates by 25%.

Enhanced Project Efficiency & Business Value: Applied rigorous project management practices, including requirements analysis and risk management. Achieved a 20% reduction in delays and a 15% boost in efficiency, enhancing business intelligence (BI) and operational outcomes.

Closed the Strategy-Execution Gap: Collaborated with Program Managers to align IT projects with organizational goals. Developed a strategic framework that enhanced delivery success by 40% and bridged the gap between strategy and execution.

I aim to leverage my skills in IT project and program management to optimize your IT project delivery and translate strategic initiatives into results.

Specialties: IT Project & Program Management | Software Project Management | IT Strategy | Vendor Management | Agile Project Management | Mergers and Acquisitions Specialist | Project Portfolio Management | Enterprise Architecture | Business Process Improvement

Program Management || IT Strategy || Business Analysis || Project Management || IT Infrastructure

Tech Mahindra

With comprehensive experience in IT Project & Program Management, I excel in managing complex IT infrastructure projects and revitalizing stalled initiatives. My role encompasses strategic alignment, business analysis, and effective knowledge transfer.

Key Achievements:

Elevated Project Teams: Mentored Project Managers, boosting productivity by 35% and enhancing team efficiency. Applied IT Strategy and Agile Methodologies.

Optimized Business Value: Developed and executed Project Management Plans for large IT projects, integrating requirements analysis and aligning with business goals. Achieved a 20% increase in ROI.

Enhanced Decision-Making: Created Project Dashboards offering actionable insights, improving project tracking by 30% through BI and agile practices.

Managed Change Preemptively: Directed change management processes, reducing delays by 25% and aligning with business objectives and enterprise architecture.

Streamlined Processes: Initiated improvements that boosted operational efficiency by 15%, enhancing service quality and aligning with business process improvement strategies.

Achieved Financial Efficiency: Managed budgets and financial reporting, including cash flow and capitalization, resulting in a 10% cost reduction and ensuring adherence to financial goals.

I focus on translating IT strategy and PMO practices into actionable outcomes, ensuring effective project delivery and strategic alignment.

Specialties: Project Management | IT Project & Program Management | Agile Project Management | Business Analysis | IT Strategy | Vendor Management | Process Improvement | Data Center Program Management | SDLC | Integration

Project Management || Program Management || IT Infrastructure || Mergers and Acquisitions Specialist

Orange Business Services

I directed major IT infrastructure projects for SITA Diamond clients, including Continental Airlines, American Airlines, and The Boeing Company. My involvement spanned the full Software Development Life Cycle (SDLC), integrating project management and process refinement for effective LAN/WAN installations, data center migrations, and transition management.

Key Achievements:

End-to-End Project Leadership: Guided the complete Software Project Management lifecycle, delivering projects on schedule and within budget. Achieved key milestones with a flawless success rate across high-priority initiatives.

Strategic Alignment and Integration: Ensured seamless coordination between headquarters and clients, aligning project outcomes with IT Strategy and business goals. Enhanced client satisfaction by 20% through regular updates and strategic alignment.

Client Engagement and Vendor Management: Developed strong relationships with stakeholders through clear communication and detailed reporting, leading to a 15% increase in repeat business and successful new contracts. Managed Vendor Management effectively to support project goals.

Agile Methodologies and Process Improvement: Applied Agile Methodologies and process improvements, collaborating with Program Managers to implement frameworks that bridged planning and execution gaps, aligning with long-term organizational goals.

This experience honed my skills in IT Project & Program Management, Enterprise Architecture, and Business Process Improvement, delivering strategic value and improving process efficiency.

Skills: IT Project Management, Change Management, Data Center Migration, Strategic Planning, Process Improvement, ITIL, Management Consulting, Business Process Improvement, Program Management, Agile Methodologies, Scrum, Vendor Management, IT Strategy, Integration, SDLC, Project Portfolio Management, Business Intelligence (BI)

Project Management || Change Management || Program Management || Mergers and Acquisitions Specialist

HCL BPO

Here’s a revised version of the text, replacing weak verbs and cliches with more impactful language:

As a Subject Matter Expert (SME) for BT Home broadband, I applied my technical expertise to lead and mentor a team of engineers, transforming their performance and enhancing the delivery of top-tier customer service. My leadership drove a 30% improvement in first-call resolution rates, directly boosting customer satisfaction and operational efficiency.

Key Achievements:

Enhanced Team Performance: Coached and mentored a team of 20 engineers, leading to a 25% surge in overall productivity and a 20% drop in issue escalation rates.

Cultivated Future Talent: Spearheaded training programs for new hires, accelerating onboarding by 40% and achieving a 90% retention rate of high-performing talent within the team.

Strategic Leadership: Led initiatives that streamlined support operations, cutting response times by 15% and aligning team efforts with business objectives.

Seamless Transition Management: Managed the integration of new technologies and processes into the support environment, slashing downtime by 35% and ensuring smooth adoption.

Customer-Centric Analysis: Conducted in-depth analysis of customer interactions, pinpointing key pain points and implementing solutions that reduced complaints by 25%.

This role sharpened my skills in leadership, knowledge transfer, and strategic planning, laying the groundwork for my success in Project and Program Management.

Skills: Team Leadership, Strategic Planning, Transition Management, Business Analysis, Training and Development

Subject Matter Expert | Team Leadership | Strategy }| Transition Management || Business Analysis

vCustomer

As a Senior Technical Support Engineer at Netgear, I delivered substantial improvements in technical support by resolving complex issues related to home routers, wireless access points, and Windows-based hardware. I cut issue resolution time by 40% through expert troubleshooting and strategic intervention, leading to enhanced customer satisfaction.

Key Achievements:

Strengthened Network Stability: Diagnosed and resolved over 1,200 network issues, achieving a 25% reduction in recurring support tickets and ensuring stable network performance for users.

Optimized IT Infrastructure: Applied best practices in IT infrastructure management, boosting system uptime and reliability by 30%, and directly enhancing user experience.

Led Change Management: Directed change management processes that streamlined technical support operations, increasing team efficiency by 20% and minimizing operational downtime.

Elevated Customer Satisfaction: Reached a 95% customer satisfaction rate by providing clear and effective technical solutions to non-technical users, resolving their issues promptly.

Enhanced Process Efficiency: Initiated continuous improvement strategies, reducing average resolution time by 15% and boosting overall support team productivity.

My technical expertise and competence to translate complex issues into actionable solutions bridged gaps between technical teams and non-technical stakeholders, driving successful project outcomes and generating tangible business value.

Skills: Technical Support, Network Troubleshooting, IT Infrastructure Management, Change Management, Process Improvement

Business Analysis | Network Support | IT Infrastructure | Change Management | Process Improvement

As a Post Merger Integration Specialist with 20+ years of experience, I specialize in helping IT and tech companies streamline their post-merger integrations. My goal is to unite people, systems, and processes to ensure smooth transitions that drive real results.

My P.A.C.E. method sets me apart from other Post Merger Integration Consultants as it prioritizes the human side of mergers while aligning operations, finances, and processes. I understand that every M&A is unique, and as a Post Merger Integration Specialist I focus on minimizing disruption while optimizing performance for long-term success.

WHAT I DO BEST

Led the integration after a company sold 50% of its business, resulting in smooth system integration and improved operational efficiency.

Martin, a CISO, says: "Ish is a Mergers and Acquisitions Specialist and his leadership was crucial to our success. I’d hire him again without question."

My experiences at Wipro, Tech Mahindra, HCL, and Infosys, helped me hone my skills as Post Merger Integration Specialist where I led numerous Post Merger Integration, reducing transition disruptions by 25%.

WHY PARTNER WITH ME?

⭐ Human-Centered Focus: I prioritize employees in every transition, ensuring a motivated and aligned workforce.

⭐ Tailored Strategies: No two mergers are alike. I create custom integration plans that match the culture and structure of your company.

⭐ Seamless Transitions: My approach minimizes disruptions and ensures your systems and processes are optimized for success post-merger.

AREAS OF EXPERTISE
• Post Merger Integration Specialist
• M&A Integration Strategy
• Change Management
• Organizational Restructuring
• Post-Merger Efficiency
• Risk Mitigation & Compliance
• Business Process Optimization

🌟 Let’s Connect! 🌟
If you’re a tech business leader looking for a Post Merger Integration Specialist who can help you with long-term growth, send me a message or reach out to me at ishsachdeva83@gmail.com. 

Let’s discuss how I can help you succeed.

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Masood Akbarzai

Ish Sachdeva

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