IUNGO - The Key for Supply Chain Collaboration

Iungo Technology Fellow, CISO, VP

Chief Technology Officer

ShopFully International Group

Data Protection Officer

Tech Lead

In charge of defining Information Security Corporate Policies and Data Protection Strategy including the underlying technical standards, guidelines and security requirements needed to assess and manage the Cyber Risk in a cost-effective manner .

Chief Information Security Officer

Energeya Italia s.r.l.

Solution Architect

Founded in 2008, Energeya provides high-performance software solutions to support core processes in the energy markets worldwide.

Ensuring full compliance to local market rules, Energeya solutions automate the whole energy management value chain focusing on forecasting, trading, supply and optimization management, planning, risk and portfolio management for both power and gas commodities.  

With a strong presence in Europe and the United States, our mission is to help our clients  face the challenges of the ever-evolving energy industry, providing products and services that enable companies to transform their organizations at all levels of the value chain.

Product Architect

Sinapsi S.p.A.

OpenMind s.r.l.

Team Leader & Technical Architect

Editoriale Domus S.p.A.

Motonline S.p.A.

Software Engineer

With over 20 years of experience in software development and project management, I am a results-oriented and seasoned IT professional who leads cross-functional teams and implements agile methodologies to drive successful product development. I have a strong background in cyber security management, having completed a specialized program at Bologna Business School and served as the Data Protection Officer and Chief Information Security Officer at ShopFully International Group, a leading digital platform for retail offers.

Currently, I am the Iungo Technology Fellow, CISO, and VP at Iungo - The Key for Supply Chain Collaboration, a cloud-based platform that connects buyers and suppliers in the industrial sector. In this role, I oversee the technology strategy, architecture, and security of the platform, as well as the migration to a serverless computing model using Google Kubernetes Engine (GKE). My mission is to enable efficient and secure supply chain collaboration and innovation through cutting-edge technology solutions.

Massimiliano Aroffo

Grameen Digital Healthcare Solutions

Shukhee is a complete online healthcare platform launched by Grameen Digital Healthcare Solutions (GDHS). It is one of the fastest growing Health Tech product in Bangladesh and number 1 medical app in Play Store in Bangladesh.

• Acquired 60K+ users within a month of launching.
• Increased paid users by 156% by launching strategic campaigns like Bkash cashback and Robi Bundle offer.
• Developed coupon mechanism and pricing strategy for health care packages, to increase ARPU & MRR.
• Strategized reward system and gamification to increase app registration rate and repeat purchase.
• Developed enterprise model to generate $1.5M+ in ARR through Hospital, Lab & Pharmacy management software.

Product Manager

RBot

• Automating restaurant ordering with LLMs and Voice AI. 
• RBot is a tabletop smart device for restaurants, malls, hotels, public spaces, etc. that uses machine learning and voice assistant to automate order taking and management.

Co-Founder

Gloria Jean's Coffees

• Oversaw the entire development lifecycle of E-commerce web and mobile applications, including user research, UX design, feature ideation, development, testing, UAT and release.
• Managed development and integration of customized AI chatbot to their social media messaging platforms.

Technology Consultant

NAVANA GROUP 

• Developed new business models to generate $300K+ in ARR through enterprise software solutions.
• Successfully delivered quality projects within time and budget by defining the projects’ scope, requirements, timeline, feasibility, risks, dependencies and execution plan, and maintaining development standards.
• Managed the entire product development process including defining product vision and requirements, metrics analysis, user research, root cause investigation, design, development, testing and launching.
• Reduced development costs by 35% by adopting agile, lean and industry best practices.
• Successfully launched a B2B product (AI Chatbot) that served 10,000+ users per month.
• Devised effective product strategies by analyzing data from surveys, conducting customer interviews, implementing competitive analysis and identifying industry trends in the market.

Technical Product Manager

• Built and scaled the entire tech department from ground up and doubled departments performance by facilitating, leading, recruiting and training engineering, product and marketing teams and driving continuous improvement.
• Successfully delivered business software by reducing blocking issues and working cross-functionally with internal and external teams, including software engineers, UX designers, stakeholders and third-party vendors.
• Saved over $20K by delivering applications that reduced manual processes, lead time and waste of resources.
• Increased website visitors from 800 to 7,600+ visits/month in 4 months by implementing effective SEO strategy.
• Designed system architecture that enhanced performance of the inventory management by 160% and integrated the e-commerce app  with the POS legacy system to ensure data consistency and real-time synchronization..

Lead Software Engineer

Aliio Inc.

Partner

DigitalGxP.com

DigitalGxP.com™ is a paperless cloud based documentation system for lab & manufacturing, particularly in the research, life sciences and pharmaceuticals.

Duties:
• Conducted customer interviews to identify pain points and opportunities.
• Launched Data Analytics & Reporting feature with machine learning, securing three big retainer contracts.
• Developed growth strategies for DigitalGxP.com leveraging Product-led Growth tactics.

Product Consultant

DISCIPLINED MINDS TUTORING, LLC

• Developed solutions that met business needs, improved operations and enhanced user experience.
• Increased conversions of the website by 40% by auditing and optimizing web pages for performance, user experience, responsiveness and SEO.
• Improved online booking system by refactoring legacy code to a more efficient and bug-free code base, resulting in a decrease in Average Response Time by 56%.
• Successfully managed full-stack development of e-learning web application from scratch.

Full Stack Developer

DineIn

An online food-delivery startup for home-cooked meals

The Ryland Group

•	Utilized building design and blueprints and mechanical engineering knowledge up to and including air conditioning cycles, thermal and fluid analysis, comfort, psychometrics of air and ductwork to design the building's air conditioning system per ASHRAE standard. 
•	Evaluated and revised drafted drawing dimensions as needed. Designed industrial project mechanical work in cost-effective manner. 
•	Estimated heat load per organizational norms and standards. Designed ductwork layout and estimated ductwork sizing and costs using manufacturer's catalogs

Mechanical Engineering Intern

Value Proposition:

I help businesses build and launch high-quality tech products that solve core customer problems and increase long-term business revenue.


Professional Summary:

I'm a Tech Consultant and Product Lead with experience of building and scaling agile tech teams that solved business challenges with innovation and rapid adaptation to the market. I've experience in restaurant technology for over 5 years. I've helped both local restaurants and International chains automate their systems and launch digital products that gave them a competitive edge in the market.


Industries:

Restaurant Tech, E-commerce, AI, Hospitality


Superpowers:

🚀 Empathy & Customer Discovery

🚀 Software Development & System Design

🚀 UX Research & Design

🚀 Lean, Agile & Design Thinking

🚀 Product Strategy & Positioning

🚀 Cross-functional Leadership



Products Delivered:

AI Chatbot, E-commerce App, Restaurant Order Management System, etc.


Top achievements:

🏆 Developed a new business model to generate $300K+ in Annual Recurring Revenue through Digital solutions.

🏆 Built and scaled the entire tech division from ground up by recruiting, leading, facilitating and training engineering, product and growth teams.

🏆 Successfully launched a B2B product (AI Chatbot) that served 5K+ users per month.

taplio

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Massimiliano Aroffo

Syed Yousuf Quadry

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