o9 Solutions, Inc.

Led global delivery of rapidly scaling AI & Machine Learning-driven supply chain leading solutions. 
Spearheading multi-functional teams and driving client satisfaction through successful implementations of high-impact programs across North and South America.

•	Directed global  deployment of supply chain solutions for Fortune 300 client, affecting Millions in annual savings.
•	Led a 40 person deployment team in delivering an end-to-end supply chain planning solution, optimizing integrated short and long term scheduling horizons.
•	Aligned senior management stakeholder group from five leading companies, driving consensus and strategic direction on cross-functional digital acceleration initiatives, resulting in unified objectives and streamlined execution across all organizations.
•	Championed leadership development, successfully coaching multiple team member into management roles and advancing to senior roles, enhancing leadership capabilities and team capacity.
•	Stabilized the data & integration team by implementing structured management processes, coaching, and rigorous reporting, resulting in enhanced team performance and the elimination of executive escalations.
•	Developed and executed plans for six AI/ML software implementations across North and South America for a fortune 300 client, seamlessly integrating with SAP ERP & Salesforce CRM. Supply Planning, Demand Planning, & IBP/S&OP.

Sr. Manager, Delivery

Most Valuable Player Award - 2022

Turned around the largest industrial account for a global agrichemical company, securing $10M+ in new contracts. Implemented AI & Machine Learning solutions and created a new change management service offering that resulted in securing new clients.
• Drove technology adoption in global supply chain operations, improving project outcomes and client satisfaction.

• Led strategic planning and development of change management frameworks, positioning the company for future growth.
• Developed and implemented a Resource Planning tool in collaboration with the customer, ensuring the on-time deployment of a critical software solution.

Solutions: Demand Planning, Supply Planning, Control Tower,  and IBP/S&OP.

Global Change Management Lead

Harvard Business Review

Invited opt-in member of the Harvard Business Review Advisory Council. Through my membership in the Advisory Council, I assist Harvard Business Review to improve the content it publishes and help chart the magazine's future direction.

Advisor

Tampa Electric

Led strategic transformation for the Lighting Business Vertical and spearheaded the turnaround of the $135M LED Lighting Conversion program. Directed cross-functional transformation across supply planning software deployments, engineering, construction, maintenance, and billing. Led and developed a team of 40+ professionals and 40+ contractors.

•	Established a comprehensive program management framework, incorporating continuous improvement, financial forecasting, and key performance indicators, resulting in $2M in cost savings and enhanced project efficiency.
•	Achieved 22% process improvements and reduced administrative workload by 45% through the implementation of Agile methodologies, data analytics, and RPA-driven performance enhancement initiatives.
•	Led a team of 40+ professionals and contractors, driving a cultural shift towards accountability and ownership.
•	Reduced project timelines by 75% and ensured 95% budget compliance in a $135M program by implementing industry best practices and developing a supply plan mode, showcasing strong project governance and risk management capabilities.
•	Enhanced managerial & leadership capabilities for managers and supervisors through tailored one-on-one coaching, fostering a more capable and strategic leadership pipeline.

Sr. Program Manager, Business Transformation

Co-Chair and foundational leader for Leadership Development initiative. We had positive feedback with 100+ future leaders participating in the program. 

Our goal is to help team members increase their influence and impact in their current role and/or land their first or next leadership role.

Co-Chair, Emerging Professionals

•	Led a $300M spend across five categories, including capital equipment, software, and services, achieving operational improvements and driving strategic business relationships.
•	Led and implemented enterprise-wide modernization of procurement processes and deployment of contract lifecycle management (CLM) technology, driving operational excellence and key process improvement initiatives.
•	Developed leadership talent and cross-trained individual contributors into management roles.
•	Implemented business process improvement initiatives that improved milestone compliance by 90%.

Contract Manager, Gas & Energy Delivery/Supply

•	Managed procurement for a $650M modernization project, mitigating risks and achieving $75M+ in savings.
•	Led supplier relationship management, navigating disruptions, and avoiding critical project delays during the COVID-19 pandemic.
•	Fostered leadership development, coaching a Procurement Manager into a Corporate Counsel role.
•	Mitigated significant cost and schedule liabilities during the COVID-19 pandemic by deploying teams to review contracts, assess supplier schedules, and negotiate with strategic partners, avoiding critical path disruptions and minimizing financial risks. Resulting in zero impact to facility online milestone and cost exposure to $2.5M.

Contract Manager, Energy Center Modernization

•	Led critical capital projects, while increasing programs assigned to the PMO by 10x through a cultural transformation that delivered successful programs.

Career Progression:
Project Management Associate
Implementation Lead
Mechanical Implementation Lead
Systems Operations Engineer
Implementation Lead
Project Engineer
Inroads Engineering Intern

Program Manager

Senior Manager, Program Manager, Procurement and Supply Chain leader with 20+ years of experience in driving complex transformation initiatives, implementing systemic operating models, and developing leaders across technology, industrial, energy, and infrastructure sectors.

Proven track record in delivering high-value programs focused on operational excellence, innovation, and leadership development. Successfully managed portfolios, achieving millions in cost savings and efficiency gains.

Top 5% Restaurant Reviewer on Google Maps!
Youth Soccer Coach! Go Rams!

Mario Aguirre

Scot Chisholm & Co. 

Every week I tackle management, operations & startup topics that are helping 100,000+ people become better leaders.

Scot’s Newsletter

Highland

Highland is a “school” & community for founders. If you're a founder/CEO, we should talk!

Founder & Chief Professor

Tall Timbers Holding Co.

A family office and holding company with wholly owned businesses, private investments, and property holdings.

Managing Director & Founder

GoFundMe

After the merger of Classy and GoFundMe, I’ve taken on a strategic advisory role to the CEO & executive team, mainly focused on longer-range product strategy and M&A

Strategic Advisor, GoFundMe & Classy

Classy

Founder & Strategic Advisor (Acq. by GoFundMe, 2022)

Founder & Chairman

Classy is a SaaS giving platform that powers the fundraising of over 10,000 nonprofit organizations. Classy is a certified B-Corp, has a team of 300+ people and has raised over $5 billion for social good since 2011.

CEO & Founder

In Classy’s earliest days, we hosted large scale fundraising events with the goal of connecting millennials with local nonprofits in the San Diego area.

CEO & Founder (pre tech company)

Haskill Creek

Haskill Creek is a new type of self-care store. Imagine a healthier & more holistic version of a Walgreens or CVS. Family owned business.

Co-Founder

ALBION SC

Albion Soccer Club is one of the top youth soccer franchises in the United States with over 10,000 players and hundreds of teams across the country.

Co-Owner

Save Farmland

Save Farmland is a nonprofit organization with a mission to protect and promote small farms in Flathead Valley, Montana, and beyond.

Abundant Montana

Board Member

AERO Montana

Abundant Montana (a program of Aero), makes it easy for anyone to find and choose local food in Montana.

Advisory Board

CEO, Highland & Haskill Creek • Founder of Classy (acq. by GoFundMe) • Founder of nonprofit, Save Farmland

Multi-time founder but operator at heart. 

Industrial engineer and lean six sigma nerd by training. 

Now I write about management, operations & startup topics that are helping 200,000+ people become better leaders.

scotchisholm.com/newsletter


MY BACKGROUND ————— 

🚀 Founder of Classy, a SaaS platform for 10k+ nonprofits raising billions per year. 

🎗️Acquired by GoFundMe in ‘22 to create the largest giving platform in the world. Together we’ve raised over $30 billion for individual & nonprofit causes. 

🏔️ Founder of Highland, a private community & leadership “school” for high-potential founders. 

🏡 Co-founder of Haskill Creek, a much healthier version of a Walgreens or CVS. 

🧑🏼‍🌾 Founder of Save Farmland, a nonprofit protecting local farmland. 

⚽️ Co-owner of Albion Soccer Club, top youth soccer club in country

❤️ Board experience: Nature Conservancy, Abundant Montana, Team Rubicon, Street Soccer USA, Montana Pediatric Cancer Foundation 


👇 WAYS TO CONNECT —————

→ Podcast / speaking oppty? email: partner@scotchisholm.com

→ Join my free newsletter: https://scotchisholm.com/newsletter-linkedin-profile

→ Check out my private community for founders: www.joinhighland.com

Scot Chisholm

Sh*tty managers ruin lives. 
Great managers change them. 

I’ve managed hundreds of people over the last 20 years. 

One of my biggest takeaways is the massive difference between an average manager and a truly great one. 

But, here’s the truth:

No one starts out as a great manager (literally no one). 

And, becoming a great manager can be learned by anyone. 

Just focus on these 12 habits:

1/ Provide business context
2/ Set high standards
3/ Take full ownership
4/ Focus (then focus again)
5/ Create operating cohesion 
6/ Lead with data
7/ But be decisive 
8/ Let your team make decisions
9/ Don’t give sh*tty feedback
10/ Take feedback like an adult
11/ Listen more than you talk
12/ Always be learning

The gap in quality managers is large, but the right behaviors are simple. 

Focus on these 12 habits daily and you’ll be ahead of 99%. 

What habits resonated most?
Let me know in the comments 👇

⁂

📍For posts like this delivered weekly:

1. Like this post.
2. Hit that follow button.
3. Repost to your network.
4. Subscribe to: https://lnkd.in/gXCsenmP

Operator & Investor • Founder of Classy (acq. by GoFundMe) • Building Highland, Just, Haskill Creek

12 insanely simple habits to become a high performing mana

Leadership is misunderstood.

Building Classy taught me that the best leaders aren't necessarily the ones with the biggest titles, or the ones who can charm a room.

Some of the best leaders in our 300+ person company were individual contributors at the very bottom of the org chart. Young managers. First-time team leads.

Over the years I started noticing what made these unlikely leaders so effective. They had traits that, quite honestly, my executives lacked at times. Including me.

Over time I boiled them down to 10 core traits that our best leaders always exhibited. It’s no surprise they rose fast within the company. Many are still there today, 15 years later.  

The very best leaders: 

• Clarify - Never assume everyone understands
• Believe - Push forward when everyone doubts
• Adapt - Evolve rapidly without ego
• Anticipate - Solve problems before they explode
• Persist - Get kicked in the teeth, get up anyway
• Empower - Create leaders, not followers
• Own - Own failures without excuses
• Hold the line - When quality dips and others compromise
• Always Learn - Learn and grow faster than the company
• Lead by Example - Live values when no one's watching

Most leaders start off strong in a few, but not all of these traits. You must intentionally develop them over time. It's a lifelong thing. 

But many executives forget this. Maybe they were great once. But they start slipping. They stop learning. They get cocky. I've seen this too many times. 

I don't care where you’re at in your career. Keep these traits in mind. And never stop developing them. 

⁂

📍For posts like this delivered weekly:

1. Like this post.
2. Hit that follow button.
3. Repost to your network.
4. Subscribe to: https://lnkd.in/gXCsenmP

Top 10 traits of the very best leaders:

Every high performance culture starts with this… 

I recently asked a founder about his culture. And he started talking about free lunches and other perks. 

This is not culture. 

He was a coaching client of mine, so I nicely explained… 

Here's what real culture looks like: 
→ A shared purpose. Everyone understands and resonates with the 'Why'.

→ Excitement about the future. The vision is clear to all and it creates an almost kid-like excitement about the future.

→ Strong empathy and trust. Great orgs know if you neglect empathy, trust evaporates.

→ The correct level of accountability. People know you're building a championship team.

→ Mutual respect and encouragement. High performers have admiration for each other.

→ Hunger to learn and improve. Without being asked. That's the diet of champions.

→ Aligned financial incentives. Compensation that's aligned to the organization's top goals.

→ Career mobility. Lots of opportunity, with clear expectations around advancement.

→ Work-life balance. Clear boundaries that are enforced across the org.

→ Pride in the work. Numbers one through nine create an amazing sense of pride. You'll find yourself bragging about work to complete strangers.


When you get the culture right, people are excited to show up, employees self-manage, and retention is extremely high. 

And great business results naturally follow.

 ⁂

📍For posts like this delivered weekly:

1. Like this post.
2. Hit that follow button.
3. Repost to your network.
4. Subscribe to: https://lnkd.in/gXCsenmP

10 signs of great culture.

This is the part of leadership no one prepares you for…

Going from IC to manager is hard.

But becoming a manager of managers is brutal. 

You’re no longer managing the work… you’re managing the people who manage the work.

Vanilla management advice no longer works. Instead, focus on these 7 things:

→ Provide clarity and context. If they don’t have context, they can’t give context. And their teams will be flying blind. Make sure your managers always know: Why are we here? Where are we going? How are we doing? Your job is to arm them with the information they need to lead.

→ Work through, not around. When someone skips your manager and comes to you with a problem, resist the urge to solve it on the spot. This robs your manager of the chance to learn and improve themselves. Listen. Ask questions. Then loop your manager in to address it. Build leverage through them, not around them.

→ Set a team rhythm. Establish a recurring cadence with your managers. Weekly or bi-weekly team meetings work best. Create a high-performance environment that focuses on progress against goals. But feels safe for the managers to help each other, unblock projects and always stay aligned.

→ Create additional checkpoints. Checkpoints ensure your managers stay on top of things. Your early warning system. 1x1s for coaching and calibration. Quarterly reviews for deep dives. Occasional skip-levels to stay connected. But don’t overdo your 1 on 1s. Great managers shouldn’t need tons of special attention.

→ Don’t do their job for them. When your manager is struggling, it’s tempting to pick up their slack. Don’t. They need to own the outcome fully. You can coach them, help connect the dots, resource things. But don’t do the work for them. They’ll never develop into a strong manager this way.

→ Create P2P accountability. Peer-to-peer accountability is stronger than top-down. Great managers don’t want to let their peers down. Review each other’s goals. Share progress openly. Set standards together. Your team helps you keep the bar up for everyone.

→ Avoid over trusting. It’s tempting to say: “They’re experienced, they’ll figure it out.” This is blind faith. When a manager is sending off smoke signals through any of the prior steps. Missing goal after goal. Showing up weak at checkpoints. With no correction on the horizon. It’s time to take action. Don’t trust forever. The buck still stops with you.

⁂ 

Putting it all together... 

How to manage managers: 

• Provide context
• Work through manager
• Set team rhythm
• Create checkpoints 
• Don't' do their job
• Create p2p accountability 
• Avoid over-trusting

📍 For posts like this delivered weekly:

1. Like this post.
2. Hit that follow button.
3. Repost to your network.
4. Subscribe to: https://lnkd.in/gXCsenmP​​​​​​​​​​​​​​​​

How to manage managers (even as a newbie)

Most leaders misunderstand this…

Strategy is not vision.
Strategy is not goals.

It’s the bridge between the two.

Strategy is your unique approach to achieve vision. It shapes your annual goals and daily execution.

Vision ➡️ Strategy ➡️ Goals

To create an unstoppable strategy, you need three things:

→ Approach
→ Impact
→ Market

I call this your “Strategic AIM.”

A stupidly simple, crystal clear description of a strategy that anyone can understand.

⁂ 

Here’s how each one works:

1️⃣ Approach: What’s your unique approach to accomplishing the company’s 3-5 year vision? Why will people choose you? How are you 10x better than the competition? What are 3-5 core bets (multi-year initiatives) that you will pursue? 

2️⃣ Impact: What does success look like when you achieve your 3-5 year vision? How do you measure it and track along the way? Customer impact, financial impact, shareholder impact. 

3️⃣ Market: Most leaders target anyone that will buy from them. This is the wrong approach. Instead, define exactly who your target market is. Think of it like an archery target: primary (inner ring), secondary (2nd ring), tertiary (3rd ring). Dominate the first before prioritizing the second, etc. 

⁂ 

Your Strategic AIM informs how you set pricing, packaging, and messaging. 

It also makes annual goal setting a lot easier. 

Get crystal clear on approach, impact & market and watch your team become unstoppable.

How to create an unstoppable strategy in 3 simple steps

Most people think goals fail because the team screwed up. 

They’re wrong. 

99% of goals fail because of poor leadership.

It doesn’t matter what framework you use…

→ OKRs
→ Rocks
→ SMART

If you’re sloppy with your approach, the company won’t hit its goals. 

That’s on you. 

I learned this the hard way, running a company with hundreds of people. 

Now I see it working with nearly 100 CEOs across all industries. 

Here are 7 non-negotiable rules that will make your goal-setting 10x better…

(regardless of your framework) 

⁂

Rule 1 –  
Focus (then focus again):

• Maximum three goals, period
• Goals aren't task lists
• Everything priority = nothing priority

Rule 2 – 
Always be measurable: 

• Three metrics maximum per goal
• Measure outcomes, not tasks
• "$1M ARR" beats "update deck"

Rule 3 – 
Challenging but realistic: 

• Impossible goals kill momentum
• Stretch without delusion
• No sandbagging, mutual accountability

Rule 4 – 
Never forget the ‘why’: 

• No context leaves team guessing
• Each goal deserves a 'why'
• 1-3 sentence rationale

Rule 5 – 
Track consistently:

• Break annual into monthly
• Weekly red/yellow/green updates
• Never leave dashboards stale

Rule 6 – 
Create accountability:

• Use leadership meeting
• Address every yellow or red
• 20% status, 80% solving

Rule 7 – 
Align incentives:

• Pay goals to comp
• Ignore the OKR purists
• Bonus plan is perfect for this

Does this resonate? 
What rules would you add?
Let me know in the comments 👇

 ⁂

📍For posts like this delivered weekly:

1. Like this post.
2. Hit that follow button.
3. Repost to your network.
4. Subscribe to: https://lnkd.in/gXCsenmP

How to actually achieve your company goals in 2026

If there's one thing you do on Linkedin today... 

I'd be forever grateful if you'd consider applying, or sharing this role with someone you really respect. 

Christopher Himes & I started dreaming up this company about a year ago.  Now the dream has turned to reality. 

With a fresh round, a tiny team of insane talent, and a massive opportunity in front of us... 

We. are. ready. to. go!

Who wants to join us? 

p.s. We're not listing this company as "stealth" because that's dumb. But you'll learn way more about the market, opportunity and product when you apply. Trust me its badass. 

🔥

taplio

The Battle

Mario Aguirre

Scot Chisholm

Followers

Posts

Engagements

Likes

Performance ScoreScot Chisholm's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Mario Aguirre

Scot Chisholm

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Scot Chisholm's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreScot Chisholm's LinkedIn Performance