Inline Manual

Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthroughs, on-boarding guides, new features announcements, tooltips and manageable product documentation.

Used and loved by small and big companies to get customers up to speed in no time, available for any web based product. All this without any coding.

Some of the companies using Inline Manual: Pearson, pipedrive, eToro, Miovision, University of Michigan, iForex and many others from all around the world.

Founder

Eventhunt.io

Eventhunt is a Product Hunt like platform for tech/startup events in your city. It is for people who want to socialize, learn new things, get new opportunities (investors, free business advise) in the area they are in and also to help to get to know people when they move to a new location or want to get more involved while traveling.

Co-founder

Frontendunited

Organiser - travelling conference for designers, developers & drupalistas from all kinds of backgrounds - focused workshops, talks & sessions on design, frontend engineering & Drupal. (2010 Prague, 2011 Berlin, 2012 Amsterdam, 2013 UK)

Organiser

Atomic Ant Limited

Drupal developer, designer, themer, project manager

Owner

UBS Wealth Management

While being a senior Drupal developer, I started an initiative to bring into our workflow user centric design.

Senior developer, pushing User Centric Design

Drupal development, improving user experience/usability of an internal support portal. Improving processes when it comes to deployment and analysis.

Senior web developer

Drupal.org

Developer

Turner - Capgemini

Front-end and Drupal development for HLNTV.com

HLN TV

BrightTALK

Drupal developer

freelancer

Drupal developer, web designer

I'm the Founder of Inline Manual. I've worked directly with hundreds of clients serving millions of users each year. My experience working in front-end development and design lead me to user experience. Soon I realized what was missing: a way to allow the marketing and content teams to create in-app guidance on the fly. With Inline Manual, we help our clients improve onboarding and feature adoption, in a flexible and customizable way. Message me about how I can implement a better user-onboarding for your end-users with Inline Manual.

Marek Sotak

First Group ZA

Program Manager for Software Development and IT Systems projects.

Program Manager

Knowledgesmiths

Virtual Assistance, Admin, Content and Document Management Services
For Business and Academia

http://www.knowledgesmiths.co.za/

Co-Founder and Senior Consultant

Knowledgesmith

Knowledgesmith is a consultancy that facilitates digitisation, software product development, information process and systems management, and organisational development to leverage optimal value from knowledge resources and systems through the analysis, development and application of information and knowledge processes, delivered through project and change management tools and techniques.

Services offered include:
- Project Management
- Product Development
- Knowledge and Information management strategy [People, Process and IT]
- Tactical planning and implementation of strategy
- KM and IM systems implementation and management - Wiki, Lessons Learned DB, Collaborative Systems
- Organisational Change Management and Development
- Business Process optimisation
- Media and Communication strategy

Founder and Principal Consultant

immedia

Fabrik - https://www.fabrik.cloud/
o Develop and Manage Product Roadmap and Product Request funnel (customers, tech, strategic projects)
  > Native iOS and Android Apps (Google Play and Huawei App Gallery)
  > Backend configuration and Content Management web app systems
  > Integrations, APIs and other services to stream and render multi-format rich media content
o BRD and Requirements definitions (including business rules, system diagrams, use cases, roles/personas)
o Planning, grooming and co-ordination of prioritised work backlog
and software development deliverables, between customers, business and dev studio (typical agile product owner role deliverables)
o Working with software development team to identify and manage dependencies, resolution of impediments, and achieve and improve work throughput for completion of product deliverables
o Work with existing tools and applications to provide business and management stakeholders a view of the delivery plan/s and progress (planned versus actual):
  > Azure DevOps
  > MS O365, including Visio
  > MS Teams
  > Sharepoint
  > WordPress web CMS
o Key Account managed services project management (Hybrid Agile approach)
o Compile and present data, information and evidence to support product strategy decision-making
o Support with any other ad hoc product and project management needs

Projects Included:
  > Customer: Seychelles Broadcasting Corporation - https://www.sbc.sc/
      - Online Credit Card payment gateway implementation (switching through MasterCard and Nouvobanq)
      - Merging of mobile native iOS and Android Apps for 2 radio stations into a single App - including Apps, CMS, and API/Backend changes.

Digital Product and Project Management (Contract)

Nortal

•	Full Lifecycle Project Management including project financials, resourcing, stakeholder relationship management (Including Executives, Delivery Managers and Technical SMEs)

•	Applications Used:
      o	Silverbucket
      o	JIRA
      o	MS Teams
      o	Sharepoint
      o	MS Project
      o	Pipeline
      o	PowerBI
      o	Lever
      o	MS O365

Projects:
    1. MCIT, Egypt: Ahmose Program (part of Digital Egypt initiative - https://mcit.gov.eg/en/Digital_Egypt) 
        – Develop digital eGov system components based on GovStack - https://www.govstack.global/

Senior Project Manager

MagicOrange

Software Product Development Project Management and Scrum Master
•	Full Lifecycle Project Management of web application software product development and BI/Data Projects
•	SAFe aligned Epic Portfolio management and reporting

Tools Used:
- Azure DevOps
- MS Teams
- MS Project for Web
- Office 365 Suite
- MS Visio
- Power BI, Power Query

Project Manager/Scrum Master - Software Product Development

iKhokha

Software Product and Operations Systems Development Team Projects Management
 - agile coaching and project management.
- New and Enhancement of existing digital/software products development including native Android and iOS Apps, and server components and integrations.
- Business Development and 3rd party Integrations projects
- JIRA and Confluence cloud admin and management 
- Process implementation and continuous improvement coaching
- BI and Data projects management including 3rd party vendor
- Growth Marketing team process coaching
- Customer support and Dev team ticket management and coordination

Collaboration Tools champion:
- MS Teams
- Slack
- JIRA/Confluence
- HubSpot - Service: Knowledge Base

Implementation Projects:
- HubSpot - Sales and Service CRM
- Shopify integrations
- Euphoria Cloud PBX (Incl.  integration with HubSpot)
- MS Dynamix 365 - Business Central
- JIRA Service Desk [Incl. integration with Slack, Halp and JIRA]

Scrum Master / Project Manager - Product Development

Expleo Group

[Company change due to acquisition of SQS Group and creation of new company Expleo Group]

IT Systems Implementation projects:

 > SAP S4/HANA for large retailer with footprint across Africa

Project Lead

SQS Group

Customer facing projects:

> SAP S/4HANA and 3rd party systems integration for large Africa wide retail organisation.

Projects:
Global Implementation ERP 2.0 systems on SAP cloud platform, including:
  - SAP Success Factors
     > Employee Central
     > Performance & Goals
     > Compensation Management
     > Succession and Talent Development
     > Learning Management System
  - SAP S/4 HANA 
  - SAP Concur
  - Custom Integrations (SAP Modules with external Applications):
    > Data extracts, File transfers and Data transforms through SFTP
    > API and Data Warehouse
    > Success Factors LMS with Arlo LMS Administration system
     - Integration between SF LMS and Arlo, and Integration between Arlo and Public facing website.

International travel for Workshops and Project Co-ordination:
- Jan 2018 - Cologne, Germany
- Dec 2017 - Cologne, Germany
- Nov 2017 - London, UK
  
Project Initiation, Monitoring and Controlling, Risk and Issue Management, Project Closure and Transition to Operations.

Senior Project Coordinator

Chillisoft Solutions Services Pty (Ltd)

Enterprise Software Systems projects 
(Full SDLC: requirements, design, development, implementation):
- Project Manager for an International 12 month customer engagement (Oman, Gulf region) for a complex bespoke Enterprise Management Information System development and implementation project - hybrid use of Waterfall, Agile, Lean, Kanban and Scrum frameworks and methodologies.
- Project Contracts Review and strategic planning
- Project initiation planning
- Project Planning, including : Project Charter, Project Schedule, High Level Milestone delivery schedule, High Level System Implementation Plan.
- Project execution, monitoring and control, change control management
- Facilitating and managing project team and stakeholders (internal and client )
- Project Budget management
- Project performance management and reporting
- SharePoint Project site
- Git Repository for project document versioning control
- Kanban Board management (sync with Microsoft Team Foundation Server)
- Project Team logistics planning and management for international project

Project Manager / Customer Experience Manager

I am a catalyst and facilitator for knowledge centered processes within organisations, with experience managing product development teams (primarily Software Development and IT Information systems focused), as I assist the organisation to co-ordinate the implementation of new or enhanced systems, to facilitate delivery of strategic objectives, by creating and implementing tactical plans in the cross-functional operational domain, delivered through project and change management tools and techniques.

Experience in Cross Functional Project Management:

- Product development - Software and ICT Systems and Electronic Hardware, Online and Print Media products
- IT infrastructure implementation
- Change Management 
- Risk Management
- Portfolio Management and Reporting
- Information and Knowledge Management [Including Postgraduate Level studies]

Areas of Expertise: 
Project management, tactical planning to deliver strategy, operational and Business process development, change management and organisational development, information and knowledge management, information systems, intranets, corporate communications, marketing, training, research and analysis, tenders, operations management.

Professional Association Membership:
  - Project Management Institute (PMI) - www.pmi.org
  - Association for Information Science and Technology- https://www.asist.org

taplio

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Marek Sotak

Richard Smith

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