Specialties: 
General and Specialized Real Estate Services
Residential Property Management
Contract Negotiations
Presentations
Contract Closing
Short Sales
Management


Marcus Dilley SPS and ICON Agent

The real estate market isn't quite what it used to be. We're seeing more inventory, and homes are taking longer to sell.

This doesn't mean sellers have no power. It means negotiation is back. For buyers, this is good news—if you know how to use it. When inventory builds, buyers get options, and options create leverage.

While Charlotte isn't a full buyer's market across the board, the leverage has shifted enough that the old instincts could cost you money. #RealEstate #MarketTrends #Negotiation #CharlotteRealEstate

Marcus Dilley, CSPS, CREN - 6x ICON Agent

Founder of Carolinas Realty Group LLC & Founding Partner of The Signature Group LLC - We provide all facets of premier real estate services hyper-locally, nationally, & globally via the most dynamic agents on the planet.

🔥 Welcome to the Team, Pierre Myles! 🔥

I’m excited to officially welcome Pierre Myles to the team. Pierre is a seasoned North Carolina Realtor with a strong reputation for results, strategic negotiation, and a true client-first approach.

Pierre brings experience across residential, commercial, land, luxury, waterfront, townhomes, condos, and industrial real estate. He has successfully guided buyers, sellers, and investors through what many consider one of the most challenging real estate markets in decades, which speaks volumes about his market knowledge, discipline, and adaptability.

As a listing agent, Pierre is known for his custom marketing strategies, local expertise, and ability to position homes to achieve top value. On the buyer side, he offers objective insight and a strong negotiation background, helping first-time buyers, move-up buyers, and investors reach their goals efficiently and confidently.

What stood out to me most is Pierre’s commitment to giving back to the community, maintaining the highest ethical standards, and building long-term relationships. He operates with professionalism, integrity, and a clear focus on delivering top-notch service at every stage of the transaction.

Pierre is a full-time Realtor in North Carolina, and we’re excited about the experience, perspective, and leadership he brings to our team. Please join me in welcoming Pierre Myles. We’re looking forward to doing great things together.

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Welcome to the Team, Samantha Kerr

We’re incredibly grateful to have Samantha Kerr as part of this team.

Born and raised in the Charlotte area, Samantha brings an authentic understanding of the local market and the people who live here. That kind of knowledge can’t be manufactured. It’s lived, learned, and earned over time. As a North Carolina REALTOR®, she has quickly distinguished herself through her ability to connect, communicate, and guide clients with clarity and confidence.

Samantha specializes in working with first time home buyers, a space that demands patience, empathy, and precision. She has a natural ability to meet people where they are, simplify a complex process, and advocate fiercely from the first conversation to the closing table. She doesn’t just explain the steps. She owns the responsibility.

What stands out most is how seamlessly Samantha aligns with our team’s DNA. She works hard. She shows up prepared. She cares deeply about outcomes, not just transactions. And she’s already proven that she can execute at a high level. Simply put, she’s already crushing it.

Outside of real estate, Samantha brings the same energy and discipline into her personal life. She’s a committed fitness enthusiast, thrives on staying active, and genuinely enjoys building relationships within the Charlotte community. She’s also a proud dog mom to Joey, her constant sidekick and daily reminder that balance and joy matter.

Samantha adds real strength to this team, not just in production, but in culture. We’re excited for what’s ahead and even more excited that she’s building it with us.

Please join me in welcoming Samantha Kerr.

Welcome Back to the Team, Jack Coleman

I’m excited to officially welcome Jack Coleman back to the team.

Jack’s return matters. Not because he left, but because he chose to come back.

After earning his real estate license in 2020, Jack entered the industry with more than two decades of leadership, marketing, and negotiation experience already behind him. That foundation shows up in how he thinks, how he communicates, and how he advocates for his clients when things get complex.

Licensed in both North Carolina and South Carolina, Jack has built a strong presence throughout the greater Charlotte region and beyond. His business reflects a true client first approach, deep local knowledge, and a calm, solutions driven mindset that consistently produces results. He ranks among the top tier of local MLS members, a reflection of both performance and professionalism.

Jack was with us previously, stepped away, gained additional perspective and experience, and ultimately made the decision to return. That kind of clarity only comes from comparison, reflection, and maturity. We respect the journey, and we value the choice.

Beyond production, Jack is a natural teacher and strategist. His background in leadership and contract negotiation allows him to educate clients, simplify the process, and advocate at a high level when it matters most. That combination is rare and incredibly valuable to the people we serve.

Jack is also deeply rooted in this community. Born and raised in Eastern North Carolina, a longtime Charlotte resident, a devoted husband and father, and someone who believes strongly in giving back locally alongside his wife, Rifka. That sense of responsibility carries into everything he does.

We’re proud to have Jack back on this team and excited for what’s ahead. Please join me in welcoming him.

Whether you're a first-time homebuyer, moving up, downsizing, or relocating, remember: a market doesn't need perfection to make a good decision—understanding is key.

Focus on defining your non-negotiables—what truly impacts your daily life, not just what looks good on paper. Commute, schools, walkability, yard space, noise, budget, comfort—your real monthly number matters most.

Most regret stems from emotional decisions driven by falling in love with a house that doesn't truly fit your life. #RealEstate #HomeBuying #Charlotte #Relocation #Priorities

That's the whole point of this channel: I'm not here to hype Charlotte. I'm here to help you make a smart decision in real Charlotte—the real neighborhoods, the numbers, and the trade-offs.

If you're planning to buy in the next 30 to 90 days, especially if you're relocating here, reach out and tell me: What's your timeline and what kind of life do you want to live here? I'll tell you what areas fit, what you should expect in your price point, and what the smartest next move is based on the real market, not the internet's mood of the week. #CharlotteRealEstate #Relocation #SmartDecision #MarketAnalysis

It's not about underpricing; it's about alignment.

When price, presentation, and expectations align, the market responds. When they don't, the home sits—creating a story in the buyer's mind that's rarely favorable. Even in a rational market, buyers are still emotional.

They want to feel good about their purchase and that they're making a smart move. Homes that feel cared for and thoughtfully presented stand out. #RealEstate #HomeSelling #MarketTrends #BuyerPsychology

Different housing segments respond uniquely to market shifts.

Entry-level, move-up, luxury, townhomes, single-family, new construction, resale—each has its own dynamics. Generic advice fails because it ignores these nuances. Smart decisions require understanding Charlotte's specific context.

Buying in 2026? Focus on the 'why' behind your purchase. Clarity of purpose matters most. #CharlotteRealEstate #HousingMarket #RealEstateInvesting #LocalMarket

New construction can be a great choice for Charlotte buyers in 2026—but only under the right circumstances.

It’s a good fit when predictability, modern layouts, and energy efficiency are priorities. Also, when the builder incentives offer a genuine advantage over resale options, and the community aligns with your lifestyle.

But proceed with caution if you're stretching financially, overpaying compared to resale comps, or unsure about the long-term implications. Clarity is key. #CharlotteRealEstate #NewConstruction #HomeBuyingTips #RealEstateInvesting

Is that new construction deal *really* a deal?

Builders sometimes offer incentives, but you need to understand the full picture. Don't focus solely on the headline rate. Ask: How long does the rate last? What's the APR? What fees are included? How does the price compare to resales?

Incentives can be powerful, but only if you understand the total cost over time. #RealEstate #NewConstruction #HomeBuying #MortgageTips

Charlotte's rental market offers a strategic pause, not a permanent one.

With a surge in apartment supply, rents have stabilized, reshaping the rent-vs-buy equation. Renting allows you to learn the city without pressure. However, it requires disciplined planning.

Treat renting as a research phase: set a buying timeline, monitor neighborhoods, secure financing. Flexibility without a plan leads to stagnation. #CharlotteRealEstate #RentVsBuy #RealEstateInvesting #MarketTrends

🔥 Welcome to the Team, Kimi Flanery! 🔥

I’m thrilled to welcome Kimi Flanery to the team. Kimi is one of the top fiduciaries in the industry, holding advanced professional training, multi-state licenses, and a Luxury agent designation that only 3% of realtors nationwide achieve. She brings over a decade of experience in law enforcement, a Bachelor of Science in Psychology, and hundreds of successful real estate transactions across diverse markets.

Kimi’s clients benefit from her relentless work ethic, exceptional foresight, and unwavering commitment to protecting their best interests. She expertly navigates complex transactions, providing guidance and confidence every step of the way. Whether buying or selling, Kimi is the rock behind the scenes and the strong barrier shielding her clients’ goals.

Outside of real estate, Kimi is passionate about Halloween, mysteries, and her daughter Gemma Sophia, who inspires her daily. Her combination of expertise, integrity, and heart makes her an extraordinary addition to our team.

Please join me in giving Kimi Flanery a warm welcome. We’re excited to see the impact she will make for our clients and the team! 🚀

Sellers, are you pricing for the market you wish you had, or the one you *actually* have?

Today's buyers are hyper-informed. They compare everything, immediately noticing condition, layout, and updates. You don't get the benefit of the doubt anymore.

The market isn't punishing sellers; it's rewarding realism. Price correctly, prepare properly, and market intentionally. Those homes still sell well. #RealEstate #SellingTips #MarketTrends #PropertyValue

Pricing isn't about what you need or what someone else paid years ago. It's about what a buyer can justify *today* against their other options.

In this market, pricing high and hoping to negotiate is slow and costly. Top sellers create urgency early, sometimes by pricing slightly under market value or perfectly matching it with an exceptionally well-presented home.

What doesn't work? Pricing high and waiting for the market to teach you a lesson. #PricingStrategy #RealEstateTips #MarketAnalysis #SalesTactics

The 5th inspection mindset matters now more than ever. Every resale home has issues—that's normal. The question is whether they're manageable and priced correctly.

Cosmetic issues, maintenance items, and structural problems are not the same. Knowing the difference saves buyers from unnecessary panic and sellers from unnecessary concessions. Accept the reality of the market you're in; it's a power statement. A market that requires strategy is where professionals create value. #RealEstate #HomeInspection #MarketStrategy #PropertyValue

Kathy Byrnes

As a well-respected real estate professional with over 20 years of experience, I am deeply committed to delivering unparalleled service and insights in the ever-evolving world of real estate. My dual role as a local Luxury Waterfront Specialist in the Lake Norman area and a Global Real Estate Advisor uniquely positions me to offer a comprehensive perspective to my clients.

Local Expertise & Global Reach

I specialize in luxury waterfront properties, where my deep understanding of the local market dynamics enables me to secure the best outcomes for buyers and sellers alike. My commitment to excellence is matched by my dedication to providing clients with a seamless and rewarding real estate experience.

As a Global Real Estate Advisor, I leverage a vast network of top-producing agents to connect clients with the best professionals worldwide. Whether you're looking to buy, sell, or invest, I ensure you receive expert guidance tailored to your unique needs and aspirations.

Empowering Realtors Through Coaching & Speaking

I am on a global mission to empower Realtors to achieve the elusive balance of time and financial freedom. Through eXp Realty, I provide opportunities and insights that help Realtors elevate their careers and reach new heights of success. My goal is to educate and inspire Realtors seeking more, guiding them to limitless success.

Beyond my real estate practice, I am a passionate coach and speaker dedicated to empowering Realtors, particularly those aged 40 and older. My mission is to help them master technology and streamline their business operations, equipping them with the tools to thrive in a competitive market. Through personalized coaching, I provide actionable strategies and insights that foster growth and innovation.

A Passion for Connection & Community

My career is driven by a genuine passion for building connections and fostering community. Whether I am helping a family find their dream home or mentoring a Realtor to achieve new levels of success, I am committed to making a meaningful impact.

Let's Connect

I invite you to connect with me to explore how my expertise and network can support your real estate journey. Together, we can navigate the complexities of the market, unlock opportunities, and achieve your goals with confidence.

 704-881-3930 / kblknagent@gmail.com

► For Current Things to Do Around Lake Norman go to http://www.facebook.com/365lkn
► For more Information about eXp Realty, please go to https://globallyempowered.info/

REALTOR  Broker/Mentor 

I am on the Lepage Johnson Realty Group thru eXp Realty.  I am from Michigan and a Lake Lover so I naturally chose to  specialize in the waterfront homes around the lake. I do all that in addition to helping many off water clients as well. The Lepage Johnson Team is an elite team of professionals bring buyers and seller a premium service. If you have a waterfront to sell or purchase, consider giving me a call.  

Most agents I talk to are afraid of AI.

They are afraid of looking foolish, doing it wrong, or admitting they waited too long.

I hear it on my podcast.
I see it in DMs.
I feel it in conversations every week.

Here is the truth.
Real estate has always been about marketing first.
AI simply magnifies what already exists.

Agents who embrace it
• Are clearer in their messaging
• Show up more consistently
• Stand out without trying to be louder
• Build trust faster

Agents who ignore it
• Blend in
• Rely on outdated methods
• Hope referrals carry the load
• Wonder why visibility feels harder every year

AI does not replace relationships.
However, it amplifies leadership, creativity, and confidence.

What surprises me most is not the fear.
It is the disregard for leading instead of waiting.

If you want to collaborate, learn real-world use cases, and see how agents across all brokerages are actually using AI in their business, I host a private Facebook group that is open to Realtors of every firm.

Real Estate Riches Collective
No pitching.
No posturing.
Just shared knowledge, tools, and conversations that move the needle.

If you are ready to lead instead of watch from the sidelines, come join us.
If you are not visible, you are invisible.

#realestateagents #aiforrealestate #leadership #marketingmatters #kathybyrnesglobalrealtor

Kathy  Byrnes

Real Estate Leader | Global I AI Strategist I Opportunist | Empowerer | Trainer | Speaker

Why Punta Cana Is On Serious
Radars

Punta Cana is no longer being viewed as a
vacation market.

What changed:
● Institutional-quality villa
developments
● Strong, consistent rental demand
● Buyers combining lifestyle with
income strategy

This mirrors a broader pattern happening
across select lifestyle markets.

I cover why this matters and where similar
opportunities are emerging in the
newsletter.

Read the article and reach out if you want to
explore this type of market strategically.

AI is not replacing real estate agents.

However, it is changing how great agents work.

From Rookie to Rockstar
Updated for the way business is actually done today.

Coming soon.

Being invited to speak at the eXp KickOff in Portugal is truly an honor. This country holds a special place in my heart. The relationships I have built there, the energy, the people, and the global mindset remind me why I do what I do.

At almost 56, I decided to start life over. Broke yet believing I could was the difference. I chose to think bigger. Almost eight and a half years ago, I was introduced to eXp Realty. That changed everything.

Mindset is the foundation, and eXp Realty's platform allowed me to Think Much Bigger and ultimately build beyond borders. 

This unique platform starts with the Founder Glenn Sanford, who puts the Agents first, built with a key component of incredible collaboration, unmatched tools, ownership, legacy revenue, combined with my willingness to step into something new before I had all the answers. 

I am excited to return to Portugal to share that story and empower agents who know there is more available to them. To let them see for themselves what is possible when vision meets community and action.

Because at the end of the day, everything comes down to two things.

Opportunity    
Choices

The opportunity is in front of you!
The choice is yours....

O alinhamento está fechado. O nível é global. 🌍

Para o nosso Kick Off 2026 • C³, a teoria não chegava. Precisávamos de quem faz.

É com orgulho que a eXp Portugal traz ao palco do MUDE:

🇺🇸 Kathy Byrnes  (EUA): A prova de que a resiliência não tem idade. Começou aos 55 anos e tornou-se um ícone de Cultura e Comunidade. 
🇵🇹 Nelson Ferreira  (PT): O mestre da Execução. Traz as "Ações Práticas" que transformam potencial em faturação imediata.

📽️ Vê o vídeo com a mensagem que eles têm para a nossa equipa.

Link de inscrição disponível na nossa página de bio. 

#eXpPortugal #RealEstate #Liderança #Inovação #MUDE #EventosCorporativos

Golden Visas Are No Longer the
Strategy

Most people think global residency
programs are the play.

UHNW buyers quietly moved past that in
2025.

What matters now:
● Lifestyle alignment
Long-term flexibility
Banking, healthcare, and education
access
Who can execute without friction

Residency is no longer the headline.
It’s a layer inside a much bigger plan.

I explain how this shift is influencing
cross-border real estate decisions in my
latest article.

Read the full piece, and if this connects
to your situation, reach out to schedule a
private call.

Who knew how one decision nearly 8.5 yrs ago would impact my life so completely.

The key point is making a decision however taking action is the power. I dove in head first with the collaboration, the tools, the events, the stock ownership, the opportunity with the Revenue Share (because I believed in exp Realty) and its been transformational.

This week I’ve been invited to share my journey, however, more importantly, my mindset.

I’m so honored and thrilled to be there. My prayer is that it’s impactful and helps others dive in.

If you’re in Lisbon and are thinking you want to learn more, reach out today! Let's meet up. I arrive on the 28th and leave on the 2nd.

It’s done. And I’m genuinely excited to share it.

Three years ago, I wrote Rookie to Rockstar with the help of AI. At the time, it was for agents who felt the way I did when I first got licensed, confused, overwhelmed, and surrounded by very few people willing to truly help.

I was nearly 56, dead broke, knew one person in the entire state, and was starting a brand-new career. Over the course of four different franchises and a market crash just six months in, I had to figure things out the hard way. 

What I learned became the foundation for this guide.

Now, I’ve updated the book to reflect where we are today. It includes practical AI insights and prompts designed to help agents work smarter, build visibility, and grow a real business. Will it evolve again? Absolutely. AI moves fast. However, this version is meant to empower you to start using it confidently and intentionally right now.

There’s no cost for the guide. I do ask that you join my mailing list to access it, and you can opt out anytime.

I’d truly love your feedback. This book was written from experience, not theory, and my hope is that it helps shorten someone else’s learning curve the way I wish mine had been.

If you’re a newer agent or someone ready to rethink how you work, this one’s for you.

Link is in the comments.

Wellness Is Now a Location Filter

Wellness is no longer about amenities.

UHNW buyers are filtering locations based
on:
● Walkability
● Air and water quality
● Healthcare access
● Climate stability
● Day-to-day quality of life

That’s why waterfront lifestyle cities
continue to dominate demand globally.

This isn’t a trend.
It’s a longevity decision.

The full breakdown is in the article. Reach
out if lifestyle alignment is part of your next
move.

When the #1 team in Washington and Oregon and #24 nationwide doesn’t “hold steady” but chooses to level up, the industry should pay attention.

This is not a lateral move.
This is a signal.

After more than two decades at Keller Williams, the Nick Shivers Team made a decisive shift to eXp Realty, and the reasons matter for every serious agent paying attention to where this industry is heading.

The facts that matter
$178M in 2025 sales volume
360 units
75% listings
Dominant footprint across the Pacific Northwest
A leadership bench built for scale, not survival

This team already had success, influence, and market share.
They were not running from something.
They were running toward the future.

Why this move should stop agents mid-scroll
The business is no longer just local, it is borderless
Media, AI, and speed now shape trust before the first conversation
Team operations require real systems, not just culture
Innovation can’t live inside outdated infrastructure

Nick said it best. This was not a brokerage change.
It was an operating system upgrade.

And that is the conversation too many agents are avoiding.

It is a new year

AI is changing how clients find, vet, and choose agents
Visibility is no longer optional
Scale requires leverage, not more hours

Teams and solo agents alike need platforms that evolve as fast as the market
Top producers do not wait until disruption forces their hand.

They move early.
They move intentionally.
They move with clarity.

This decision raises a bigger question every agent should be asking themselves right now.

Does your current model help you scale into the future
Or keep you comfortable in the past?

If this move made sense for a top-ranked, listing-dominant, media-forward team, it is worth asking why.

If you are thinking bigger about your business this year, let’s have a real conversation.

No pressure. No hype. Just clarity around what is changing and what actually works now.

If you’re not visible, you’re invisible.
And the industry is not slowing down for anyone.

View newsletter: Global Reach, Local Expertise

The move brings together a proven leadership bench anchored in family, longstanding operations, system expertise, and sales. Alongside Nick Shivers ar

Open article: #1 Ranked Team/Group with KW in Oregon & Washington & #24 Nationwide for 2025 leaves KW for eXp Realty w/ 17 Agents by Kathy Byrnes • 2 min read

#1 Ranked Team/Group with KW in Oregon & Washington & #24 Nationwide for 2025 leaves KW for eXp Realty w/ 17 Agents

Why $1M Doesn’t Feel Like Wealth
Anymore

Here’s a data point that explains a lot.

Only 36 percent of millionaires say they
feel wealthy.

That psychology is changing how UHNW
buyers behave:
● Fewer emotional purchases
● More scrutiny on value and lifestyle
● Stronger focus on liquidity and
optionality

This is why trophy buying is slowing, and
strategic ownership is rising.

I break down how this mindset shift is
shaping global real estate in the newsletter.

Read the article, then reach out if you
want to discuss how this applies to your
personal planning.

Turnkey Means Something
Different at the Top

Turnkey no longer means furniture included.

For UHNW buyers, it means:
● Fully operational
● Properly structured
● Banking and tax-aware
● Lifestyle-ready from day one

Time is the asset being protected.

This expectation is reshaping global luxury
real estate and who clients choose to work
with.

The details are in the article. Reach out if
execution matters in your next move.

This photograph hangs on the wall across from the foot of my bed. It’s a Peter Lik piece, and the moment I saw it in the gallery, I knew it was mine.

Every morning I wake up to it. And every morning, it reminds me who I am.

That plane is me.
Classic. All chrome. Seasoned. Powerful. Beautiful in a way that only comes with experience.

Facing a sunrise that represents possibility.

To me, it symbolizes beginnings. Adventure. Forward motion. Empowerment. The decision, every single day, to rise and take off.

I’m a big believer in anchors. Visual reminders that ground you, energize you, and call you into gratitude and purpose before the day even begins. This image does that for me without saying a word.

It asks me to show up excited.
To stay grateful.
To remember that the journey is the point.

What do you have in your world that charges you each day?

It took 48 hours of flight delays and engine malfuntions, however I made it to speak at this empowering event!

O Kick Off 2026 assinalou o início de um novo ciclo.

Um momento de alinhamento estratégico, partilha e definição de objetivos para 2026, reforçado por palestras inspiradoras e histórias de resiliência que nos lembram que, mesmo partindo de contextos diferentes, é possível construir percursos extraordinários.

Obrigado a todos os que estiveram presentes.

2026 começa aqui.

#eXpPortugal #WhereTheProsGoToGrow

Martin Luther King was an incredible leader whose legacy lives on and is gratefully honored at least one day a year. 

I couldn't love this more in our world of so much unkindness, especially on social media. It all starts with our mindset. I honor this exceptional man today and always!

The Real Advantage Is Access

Every UHNW buyer has access to
information.

What they don’t have is:
● Coordinated cross-border execution
● Vetted relationships that already
work together
● One point of clarity across
jurisdictions

That’s the difference between complexity
and confidence.

I explain why access to the right people is
the defining advantage heading into 2026 in
my latest article.

Read the piece, and if your situation is
nuanced or global, reach out to schedule a
private call.

Currency Quietly Changed Deals
in 2025

Some buyers gained leverage this year
without realizing why.

A softer US dollar, weaker Canadian dollar,
sterling volatility, and a stable AED quietly
reshaped:
● Purchasing power
● Negotiation outcomes
● Repatriation results

Currency rarely makes headlines, but it
consistently changes outcomes.

This insight is informed by Claire Wheatley
of Moving Currency Ltd and is explained
simply in the newsletter.

Read the article, then reach out if you’re
navigating a cross-border transaction.

Watch this video... This is happening all over the globe..... AGENTS.. pay attention. My featured articles are full of teams like this, boutiques moving over to eXp Realty.. WHY... because it makes sense for the entire group... not just the lead or the owner.. that's right... the entire GROUP... Reach out to me today.. This is real, and you need to choose to take a deep dive and start off 2026 right!

We are thrilled to officially welcome the Nick Shivers Team to eXp Realty🎉

Ranked as the #1 KW Team in Oregon and Washington, Nick Shivers and his team of 17 elite agents are making the move to eXp to leverage our cloud-based scale and borderless opportunities.

“We aren’t just moving brokerages; we are upgrading our operating system,” says Nick, and we couldn't agree more.

Beyond their incredible production ($178M in 2025 sales volume!), we are honored to partner with a team that has a heart for philanthropy through their "Sell a Home, Save a Child" initiative.

Join us in welcoming them to the future of real estate!

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The Battle

Marcus Dilley SPS and ICON Agent

Kathy Byrnes

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The Battle

Marcus Dilley SPS and ICON Agent

Kathy Byrnes

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Marcus Dilley SPS and ICON Agent's LinkedIn Performance

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Performance ScoreMarcus Dilley SPS and ICON Agent's LinkedIn Performance