🔔 Follow my journey in the Middle East 📹

Not a consultant. Not an agency. Your temporary co-founder for innovation and growth.

I help ambitious business owners, creators, and startups grow through creativity and strategic use of cutting-edge technology (including AI). As founder of Baviyo, I lead a small but powerful team of creative thinkers and tech experts dedicated to solving your biggest growth challenges.

Many businesses fail with tech because they lack clarity on the real problems they're solving. Trendy tools and software alone won’t create meaningful results. At Baviyo, we:

👉 Start with creativity: Fresh, bold ideas to rethink your challenges.
👉  Deploy tech strategically: Selecting technology (AI included) that truly amplifies your growth.
👉  Deliver clear results: No flashy tools without real purpose.

When you work with us, expect:

✅ Deep problem or opportunity discovery.
✅ Genuine partnership and hustle.
✅ Innovative and creative solutions tailored for lasting impact.

Ready to elevate your business? Message me. Let's make your vision a reality.

Manuel Kistner

Hi, I'm Suzanne.  
I create brands customers love and cultures where employees can do their best work.

After leading marketing and customer experience in academia, grocery retail, healthcare, and owning a brewery, I wanted to share my knowledge for organizational success with more companies.

That was the inspiration for Brilliant Workplaces.

When brand, culture, and customer experience are aligned, companies grow faster, teams perform better, and results are repeatable.

What I Help Companies Do

• Build brands that drive measurable growth
• Turn customer insight into revenue from existing customers
• Align marketing, sales, and operations around the customer
• Create clarity and consistency across teams
• Attract, retain, and develop top talent through strong culture and leadership systems

I’ve built teams from zero and worked with organizations ranging from a few employees to more than 37,000.

You Should Reach Out If:

• You’re a retail or service organization preparing to scale
• Sales, retention, or engagement have stalled
• Your team is working hard, but systems are missing
• You want a fresh, experienced perspective on marketing, culture and customer experience

How We Can Work Together

• Project-based consulting
• Fractional CMO or CXO leadership
• Contractor services 
• Advisory and retainer support

Be Brilliant.
I share weekly insights for CEOs, marketing, and experience leaders who want stronger systems, better alignment, and cultures that perform.

 Subscribe: https://subscribe.brilliantworkplaces.com

 Learn more: https://www.brilliantworkplaces.com

Let’s move your brand from good to brilliant.

Suzanne Olson

This is a shout-out to all my old co-workers....

Some of the most important people in my life are people I sat next to in cubicles.

We had meetings
We had disagreements
But man, we had fun.

You all have been some of my closest friends and the people who have quietly cheered me on, long after moving on to the next role.

Work puts you in the same rooms.
Shared deadlines create trust.
Hard moments build bonds.

My best advice for my college students:
If you nurture those relationships, they don’t end when the job does.
Invest in your coworkers like they matter—because they do.

Miss you guys! 
#BeBrilliant 

P.S. - What moments can you remember with your co-workers?

Something I've noticed in leading teams....

Recognition doesn't need to be a grand gesture.

Too often, we focus on:

Monthly awards
Certificates of accomplishment
Submitting projects for recognition

But the truth is, the smallest thank-yous are often the most powerful

You don’t need a speech.
You don’t need a spotlight.

You just need to notice and tell others.

Like:

→ “Thanks for jumping in on that call.”
→ “I noticed how you handled that—nice work.”
→ “Appreciate you having my back.”

These moments build trust.
Because people feel seen.

Start small.
Say it out loud.
Pass it on.

#BeBrilliant

I just noticed these names on the mangoes. 

What an awesome way to connect the customer to the employees and brand.

Now I want to know more….

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One of the funniest customer comments ever:

"I love this Italian salad dressing so much, I wash my hair and brush my teeth with it."

Now you've got our attention....

When a customer is delighted, they don't just keep it to themselves.

They tell their friends 
They bring the product to parties
They buy it for others and say

"You have got to try this!"

Don't just create a new SKU.
Create something they want to bathe with.

P.S. Do you have an amazing new product? Tell me why your product is bathroom-worthy.

P.P.S. Brilliant brands start with being a Brilliant Workplace. Just saying.

I want to give a shout out to my friend Nancy Fulkerson, who has built her creator business to be a powerhouse and masterclass on content creation.

She does what most people don’t:

- tells stories in engaging ways
- stays consistent with her posts
- makes content that feels fresh

She creates a community that people want to be part of.

She has turned a hobby into a brand, that people want to follow. 

As someone who has not been able to make the leap into video content (but hopefully will soon!), I admire her confidence and consistency.

If you live in Southern AZ, give her a follow - you’ll be glad you did. 

If you are a brand targeting moms, give her a DM - you’ll be glad you did. 

#BeBrilliant

Sharing the best of Southern Arizona as @realtimemomaz & Host of It’s So AZ on KGUN9

Pssst… I’ve actually been building my RealTimeMomAZ brand for 10 YEARS! Did you know you I taught middle school history for 6 years before I was ever RealTimeMomAZ? I always thought I would go back to teaching when I became a stay at home mom in 2016.

Lots of people think you “go viral” and “get lucky” and that’s how it works. They have things to say about “influencers” (🙄🙄🙄🙄) but this wasn’t a shot in the dark for many of us. This is years of experience, a background in education, networking in the right spaces, aligning myself with the correct partnerships and challenging myself to always do better than the last.

If you’re a business owner, where did you start and where are you now? Were you always in this profession and did success just happen overnight? I’d love to see what we have in common!

Open article: Nancy Fulkerson on Instagram: "What would you tell yourself in 2016? That slide 4th slide 😆😆 iykyk I went through big things in 2016. Saying goodbye to a career I thought I would go back to, becoming first time parents, adjusting to beings stay at home mom and creating @realtimemomaz for the first time (it was the real time mom blog back then) This trend also showed me I’ve been at it for a deca by instagram.com

Nancy Fulkerson on Instagram: "What would you tell yourself in 2016? That slide 4th slide 😆😆 iykyk I went through big things in 2016. Saying goodbye to a career I thought I would go back to, becoming first time parents, adjusting to beings stay at home mom and creating @realtimemomaz for the first time (it was the real time mom blog back then) This trend also showed me I’ve been at it for a deca

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The Battle

Manuel Kistner

Suzanne Olson

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The Battle

Manuel Kistner

Suzanne Olson

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Suzanne Olson's LinkedIn Performance

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