LyndseeLoves

Founder | Ghostwriter + Content Creator

Freelance Copywriter

The Corporate Psychic

Content Assistant

Shorthand

Senior Editorial Success Manager

Editorial Success is one part design strategy, one part customer success. In a world where digital information and engagement is at an all time high, I worked with customers in higher education, media, non-profits, and beyond to tell strikingly compelling stories that move hearts and minds.

Shorthand is a platform used to build dynamic web content such as articles, reports, portfolios, proposals, and more without the use of code or any web design skills necessary.

Customers include University of Houston, The University of Texas at Austin, Rutgers, University of Alabama, Emory, Adweek, UNICEF, and more!

Editorial Success Manager

Harry Ransom Center

Continued management of the Membership Department for the Harry Ransom Center. Promotion to the Head of Membership included additional responsibilities such as coordination of international travel for the advisory council and top-tier donors, advanced engagement with donors through in-person visits and special events, as well as helping to develop prospective giving opportunities for the Center.

Head of Membership

Developed and managed recruitment of new members, as well as retention of current membership base at the Harry Ransom Center. Maintained avenues of member communications and cultivated relationships and experiences that created meaningful connection with the Center’s 1,000+ members. Planned and executed engaging programs through bi-annual, large-scale exhibition events for audiences of 500+, and smaller, more frequent events such as book clubs and tours, to enhance the value of membership.

Membership Manager

Assisted the Development and Membership departments by entering and acknowledging gifts, and maintaining databases (Salesforce CRM and UT’s donor database, VIP) to ensure the integrity of information. In the absence of the Marketing Manager, acted as the interim liaison between Center staff, the UT Design Center, and external vendors, to facilitate the creation, printing, and distribution of institutional and exhibition related materials. Coordinated events and oversaw student employees, as well as organized and catalogued all paper and electronic files for the three departments (Development, Marketing, and Membership).

Development Associate

Freelance

Created quality content through photography and graphic design. Always striving to utilize my creativity to meet the needs and desires of the client. 

Life is full of interesting and visually stunning people, places, and things—my work is to document and showcase them in an equally spectacular way.

Photography + Design

The University of Texas at Austin

Ran the Friends of Alec annual giving call center through the management of 50 – 60 student employees. Ensured timely processing and acknowledgment of gifts to the annual giving program, which acted as a fundraising channel for seven engineering departments, as well as student scholarships and programs. Maintained in-person and electronic communication with donors, alumni, and students. Planned and executed bi-annual hiring and training sessions for UT student applicants, organized participation in multiple University outreach events throughout the school year, and coordinated events for the annual giving program reaching audiences ranging from 60 to 2,000 people.

Assistant Director

Supported the Dean and the Assistant Dean for Development through composing weekly gift reports and acknowledgments, preparing travel arrangements and processing reimbursements, and maintaining UT and College of Education databases. Increased efficiency of the student scholarship stewardship initiative by implementing the College’s first comprehensive benefaction packet for 175+ Endowment Impact Reports.  Coordinated and planned Advisory Council meetings and events, and facilitated endowment, naming, and venue and catering contracts.

Assisted office of the Dean, and the Director of Development at the Cockrell School of Engineering through processing acknowledgment letters and briefing materials. Helped with event coordination, and office filing and maintenance. Assisted also with the annual endowment impact reports, as well as travel preparations and reimbursements.

Development Assistant

PUBLIC SCHOOL LLC

‘PUBLIC SCHOOL LLC was a collaborative studio specializing in art direction, design, and photography.’

Intern

🌎   I am a perpetual learner in pursuit of knowledge, and a broader understanding of people, culture, and the ways in which we engage with one another. 📚

🤝   Through unique personal (having moved 10+ times before college) and professional experiences (working in non-profits, higher education, and tech), I have gained a perspective resulting in impressive communication skills and a talent for making friends. 🙂

📝   I love words and believe in their power to build bridges, impact and inspire our lives, and to drive change. ❤️

Lyndsee Nielson

I might’ve overdone it this year. 🫠

When I envision what I want for myself—both in my life and career—travel consistently tops the list.

And as things currently stand, I’ve had the honor and privilege of getting to travel for both work and leisure this year.

However, I said “yes” more times than I said “no,” and I’m feeling it. 

But as this is the second full year of running my own business—choosing what my priorities are, determining what 'success' looks like to me, and deciding how to manage some semblance of work/life cohesion—I am pretty proud of myself.

I’ve pushed my limits this year, but I've also gotten to see where my edges are.

I've spent work trips in hotels and conference rooms, but I've extended my stay to explore and play.

I’ve jumped at the chance to see new places, and have booked flights abroad so that I can meet up with friends.

And I’ve worked from elsewhere in the States so that I can spend time with family.

This year I’ve travelled to the following locations (in this order):

Missouri
Dallas/Ft Worth
Washington, DC
San Francisco, CA
North Texas
Houston
London, England
Dallas/Ft Worth
Philadelphia
Missouri
Denver, CO
Palm Springs, CA
Prague, Czechia
Las Vegas, NV
San Diego, CA

And while it’s felt as much of a rollercoaster as the list looks, it’s something I’ve always dreamed of being able to do.

Year 2 of entrepreneurship has looked nothing like year 1.
And I imagine next year will look entirely different as well.

But I’ve been learning more and more about what I'm capable of, and how there are SO many ways to live a life. 

Grateful to be creating one that fills me up ♥️

Your personal branding spirit guide ✨🔮

I don’t have many friends that I’ve known for very long.


Growing up, I moved so often, it would be difficult to keep in touch and to keep friends once we were states apart; our lives moving on without each other.

As I've gotten older, it's proven even more difficult to maintain friendships, let alone make new ones.

Friends from college move away, get married, have babies.

Friends made later in life have their routines already, and have less space and time to incorporate something or someone new.

When I read Patti Smith for the first time, I felt like she was with me.

As if she were my friend, talking to me, and sharing with me her story.

She accompanied me on my three month solo trip throughput Europe, and I cried through her heartbreaks, carrying them with me as if they were my own.

I read this book twice in three months, and just finished the same tattered copy again.

I felt her sorrows,
I laughed along with her.
I hoped for her future.
I sat at the table with her, sipping coffee.
She is my friend; my company.

And while real life friends are important, and necessary, I think friends found in books feel just as real sometimes.

I often get asked: “𝙒𝙝𝙖𝙩 𝙚𝙭𝙖𝙘𝙩𝙡𝙮 𝙞𝙨 𝙜𝙝𝙤𝙨𝙩𝙬𝙧𝙞𝙩𝙞𝙣𝙜?”

To which I reply, “I write materials for people in their voice. So basically, 𝘐 𝘸𝘳𝘪𝘵𝘦 𝘧𝘰𝘳 𝘺𝘰𝘶, 𝘢𝘴 𝘺𝘰𝘶.”

Which is often followed by, “Well, why don’t people just write for themselves?”

And there are several reasons I can share in response to that:

👉🏼 They don’t like to write
👉🏼 They don’t have time to write
👉🏼 They’re not sure what to write about
👉🏼 They know it’s important to be present online but they have other pressing priorities

So essentially, they hire me to help them formulate content and mine stories and experiences that will reflect the following three buckets:

🪣 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘁𝘆 𝗽𝗼𝘀𝘁𝘀 — showcasing areas of interest beyond just their job, so people following along actually get to know them.

🪣 𝗧𝗵𝗼𝘂𝗴𝗵𝘁 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗽𝗼𝘀𝘁𝘀 — showcasing their experience and expertise, positioning them in the field/area they want to be recognized for.

🪣 𝗦𝗼𝗳𝘁 𝗮𝘀𝗸𝘀/𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗽𝗼𝘀𝘁𝘀 — directing those reading to take action or reflect on whether they’re interested in utilizing the service offered.

Because having a digital presence is essential. And sometimes we need help getting started, determining our goals amd objectives, and keeping the ball rolling.

If you’re interested in building out your personal brand, or some assistance keeping it afloat, I offer my 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝗶𝗻𝗴 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗦𝗲𝗿𝗶𝗲𝘀 as well as ghostwriting and social media maintenance services!

Check out my site for more: www.lyndseeloves.com

♥️

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Optomi

As a Scrum Master and Service Delivery Manager at Ally Financial, I lead and support two diverse teams, each utilizing distinct methodologies to deliver exceptional results. My passion for fostering collaboration, continuous improvement, and customer satisfaction drives my approach to creating an environment where both Scrum and Kanban teams excel.

Key responsibilities include:
● Scrum Master: Facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives for the agile team, while coaching and mentoring them in agile principles and practices.
● Service Delivery Manager: Overseeing prioritization and delivery of work items for the Kanban team, ensuring a steady and efficient flow of tasks, and optimizing processes for better responsiveness to customer needs.
● Impediment removal: Proactively identifying and addressing any obstacles that hinder team progress, collaborating with stakeholders to resolve issues and maintain project momentum.
● Continuous learning and improvement: Fostering a culture of experimentation, knowledge sharing, and learning from experiences to empower both teams to achieve their best performance.
● Clear communication: Facilitating open and transparent communication between team members, stakeholders, and cross-functional departments for effective collaboration.
● Conflict resolution: Applying diplomacy, empathy, and problem-solving skills to address conflicts and foster a healthy team environment.
● Stakeholder management: Building strong relationships with stakeholders, managing their expectations, and working together to ensure project success and promote agile adoption.

Scrum Master | Service Delivery Manager at Ally Financial

General Motors

I had the privilege of leading a talented cross-functional team focused on developing innovative new lines of business that would shape the future of the automotive industry. My passion for agile methodologies, coupled with my dedication to nurturing a collaborative and productive team environment, enabled us to drive meaningful change and deliver exceptional results.

●Facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives 
●Ensured that the team remained aligned, focused, and continuously improvement mindset 
●Served as a coach and mentor, helping team members to embrace agile principles and practices 
●Fostered a culture of transparency
●Promoted a strong sense of ownership and accountability

Scrum Master

I was given the rare chance to combine my technical knowledge with agile leadership, ultimately resulting in the creation and distribution of ground-breaking software. We were able to revolutionize the automotive industry thanks to the exceptional results we produced and the culture of collaboration and high performance I championed.

There were three main facets of my role that I concentrated on:

●Software Engineer, I was responsible for designing, developing, and testing a wide range of applications to improve our company's offerings to customers
●Worked closely with the product management team, designers, and other engineers to develop customer-focused solutions

●DevOps: Collaborated with the development and operations teams to eliminate inefficiencies and improve the delivery pipeline

●Scrum Master: I oversaw the team's daily stand-ups, sprint reviews, and retrospectives to guarantee that everyone on the team was on the same page and working together effectively
●Took on the role of coach and mentor, guiding my team members toward an agile mindset
●Encouraged open communication and transparency
●Encouraged everyone to take responsibility for their work

Software Engineer | Devops | Scrum Master

In the process of creating and releasing Maven, an innovative carsharing app, I was able to combine my technical expertise with agile leadership in a truly once-in-a-lifetime opportunity. To reimagine the future of transportation, I was committed to both driving innovation and cultivating a culture of high-performance teamwork.

There were two main facets of my dual role that I concentrated on:

●Platform Engineering: collaborated with the development, operations, quality assurance, and product teams to create and maintain the platform upon which our carsharing application relied. 
●Cloud-based infrastructure
●Continuous Integration and Delivery
●Monitoring and autoscaling across the nodes to minimize application downtime
●Application ran smoothly and could be rolled out quickly by developing a platform that was both scalable and secure.

●Scrum Master: Oversaw our agile team's daily stand-ups, sprint reviews, and retrospectives to guarantee that everyone on the team was on the same page and making progress toward their goals
●Acted as a coach and mentor for the team, encouraging them to adopt agile principles and practices
●Encouraging open communication and transparency
●Working closely with stakeholders from different departments 
●Proactively identifying and removing any obstacles that could slow down the Dev team's progress
●Able to avoid setbacks thanks to my proactive approach to solving problems

Lead Pivotal Platform Engineer | Scrum Master

It was a privilege to be a part of the team that brought Maven, a revolutionary car-sharing app, to fruition. Because of my dedication to building a team that works well together, I was able to help General Motors thrive in a dynamic market and produce ground-breaking solutions that are changing the face of transportation.

●Mentored and guided the team to adopt and apply DevOps principles and practices 
●To improve our delivery pipeline's efficacy and streamline its operations
●Collaborated with the development, operations, quality assurance, and product teams

Build and Release Engineer | DevOps Coach

I led cross-functional team to drive continuous improvement across business applications, systems, and solutions. 
●Delivered mobile digital transformation initiative to replace legacy system
●Coached teams to establish and adhere to best practices, while focusing on results and delivery. 
●Drove successful Citrix VDI deployment to replace desktops with 450 thin clients.

Web Server Engineer | Scrum Master

Progent

I was committed to leading a team of dedicated professionals in providing exceptional IT support and delivering outstanding customer service. In my role, I focused on creating a responsive and efficient help desk environment that consistently exceeded the expectations of users, ensuring smooth and uninterrupted operations across the organization.

●Managing day-to-day help desk operations, prioritizing and assigning support tickets, and 
●Implementing best practices to ensure prompt resolution of technical issues.
●Developed and refining processes, tools, and training programs to improve the overall effectiveness and efficiency of the help desk team.

Technical Response Center Engineer

The Maxis Group

I had the unique opportunity to manage and maintain the networks responsible for license plate printing across 17 states and Puerto Rico. 

●Strong focus on reliability, security, and efficiency, I was committed to ensuring the seamless operation of this vital infrastructure, ultimately serving millions of drivers throughout the US and Puerto Rico.
●Collaborated with various stakeholders, and technical teams, to design, implement, and optimize network solutions that met the stringent demands of the license plate production process. 
●My expertise covered a wide range of areas, from network architecture and performance tuning to cybersecurity and troubleshooting.
●Key responsibilities was ensuring the continuous availability and stability of our networks, proactively identifying potential bottlenecks or vulnerabilities, and implementing appropriate measures to prevent disruptions.

Network Engineer for 3M™ Motor Vehicle Systems

Rose Management Group

I was dedicated to designing, implementing, and maintaining the technological infrastructure that supported our educational community. With a strong background in IT and a passion for empowering students and educators, I strived to create reliable, efficient, and secure systems that enhanced learning experiences and facilitated academic success.

●Managed a complete rebuild of the school's network and virtualize the servers for each location. 
●Collaborated closely with various stakeholders, including teachers, administrators, and technical staff, to identify and address the unique needs of our school. 
●Ensuring our technological environment remained up-to-date, user-friendly, and compliant with industry best practices and regulations.
●Planning and execution of technology-related projects, working to ensure timely and cost-effective delivery.

IT Systems Engineer

Dakota Audio Video

I specialized in the design, implementation, and management of cutting-edge audio-visual solutions for diverse clients. With a strong technical background and keen attention to detail, I excelled at translating client needs into seamless, immersive experiences that enhance communication and collaboration.

●Various aspects of AV system design, from concept development and equipment selection to installation and ongoing maintenance.
●Worked closely with multidisciplinary teams, coordinating efforts to ensure the successful execution of projects within scope, budget, and timeline.

Project Engineer

Scrum Master with 10+ years of experience coaching teams to continuously improve and deliver exceptional output using agile values and data-driven decision-making approach. Collaborate with cross-functional teams and product owner to break down silos by facilitating sprint planning, stand ups, retrospectives, and other agile ceremonies. Influence behavior without formal hierarchy and increase agile maturity by coaching teams to adopt modern DevOps practices.

Specialties: Scrum, Sprint Review, Remote Teams, Facilitation, Leading Teams, Devops, Customer Service

Technology Skills: Jira, Confluence, Scrum, Azure Devops, Git, HTML/CSS, Visio, IT Service Management, Pivotal Cloud Foundry, Linux System Administration, Windows Server

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Lyndsee Nielson

Jeremy W. Hancock, A-CSM

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The Battle

Lyndsee Nielson

Jeremy W. Hancock, A-CSM

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Lyndsee Nielson's LinkedIn Performance

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