Driverseat

We're building the largest passenger transportation franchise in the world. Driverseat provides incredible opportunities for aspiring business owners to build a super scalable business that is designed to work in every community, rural or urban. 

My vision for the future is to build a company founded on transparency, authenticity and prosperity. Our renewed mission statement is "To create incredible opportunities and epic lives." 
We're refocusing and renewing our foundation to reflect what we've learned over the years as well as where we want to be in the future. 

Leveraging the Entrepreneurial Operating System (EOS), we'll evolve from a founder led company to a systems led company. Processes will be simplified at every opportunity, technology will be leveraged to its greatest extent, data will drive our decisions and we'll solve business challenges with ease. Our team is and will continue to be the best in the industry, working toward a common vision.

Driverseat is North America's fastest growing transportation franchise. We offer shuttle services direct to consumer, to other businesses and to government agencies. Specializing in small group charters, Driverseat is your household name for all things transportation including airport ground transportation, wine and beer tours, wedding shuttles, corporate employee commuter shuttles, and microtransit solutions.

President & Co-Founder

Gregor Homes

Strategic Planning, Operations, Marketing - Migrating the business through a changing home building / renovation market.

Vice President & General Manager

JMP Engineering

Managing two Branch offices with a focus on resource and project management.  Includes developing business plans, career plans, fiscal budgets, and facilitating 7 Habits Training.

Branch Manager

Husky Injection Molding Systems

Leading a team of 17 electrical Engineers and Technologists in Production and Development Engineering capacities.

Engineering Team Leader

Developing global purchasing strategies for electrical components, including risk mitigation plans, eliminating single source suppliers, pricing negotiations, and spend analysis.

Global Commodity Manager

Electrical Designer

Driverseat is a passenger transportation franchise, which means that we move people for a living. 

But I'm not in the transportation business. I'm in the people business. Our mission is to create incredible opportunities and epic lives. Franchising gives you the opportunity to work autonomously with a proven system for making money, using a recipe that was developed by some smart people (namely… me in this case…)

Every day, I have the responsibility and privilege to direct the vision of our company, setting the course for years to come. I embrace servant leadership and believe that if people are going to spend more time in their work than they do with their family, they had better enjoy it. 

I love learning about people, and having the deeper conversations. I reject rhetoric and posturing. There are only so many hours in the day, and I want them to be filled with richness and realness. 

I guess I should add a bit about myself…

I have three young daughters, and I’m a very involved Dad. I have high expectations and want them to grow up to be strong, resilient and independent women who feel they can do whatever the heck they want with their lives. 

I love working with my hands - In 2019 I began a major overhaul on my house and have completely renovated it down to the wall studs… every room…

I’m extremely passionate about coaching others, which makes my role as franchisor a perfect fit for me. Every day, I work with entrepreneurs to help them grow their business. 

I love music and play the guitar. I’ve been dabbling with piano a bit and think it might be my next project. 

I’m great at sales, because I’ve never felt like I was selling anything. I present opportunities to people who need what I have, and partner with those who will fully invest in themselves and the brand.

Luke Bazely

Delphi Data Labs - Cleantech Market Intelligence

● I drive revenue growth through strategic sales, partnerships, and market expansion, while leading initiatives to enhance ROI and championing our brand in the cleantech and data analytics sectors.
● Delphi Data follows the mission: "We are the cartographers of the energy transition. We make the green hydrogen market transparent."

Chief Revenue Officer (CRO)

Web3CX

● WE BUIDL WEB 3 CUSTOMER EXPERIENCE SOLUTIONS - Boost your project by reducing barriers and frictions for your customers
● As a consultant for customer experience in web3 companies, I help businesses improve the overall experience to gain and keep their customers
● I take the time to understand each company's unique needs and goals and then provide expert guidance on optimising their customer experience in the web3 ecosystem
● I handle the sales and conceptual aspects of the projects, while my partner Dominik Kuhn focuses on the implementation
● Among our past and current clients are Bitpanda, Tatum, Blockpit, Veli, ArtsyApes, Jägermeister, Accointing by Glassnode and many more

Web3 Customer Experience Consultant

Bitpanda

● Spearheaded and oversaw the challenges in Bitpanda’s customer support operations with a team of 130 people while being a direct report to the CFO.
● Establish OKRs, guidelines and quality assurance to establish a solid and positive customer relationship.
● Identify the strength and weaknesses of current processes with an AI analytic tool and implement solutions with cross-department stakeholders. 
● Lead and encourage the workforce to reach a high outgoing capacity during the last crypto hype in 2021 while assuring regulatory requirements such as AML5D and internal quality standards.

Global Director, Customer Support , Community Management and Customer Success

● Shaping and delivering Bitpanda's customer service propositions for all asset classes (crypto, commodities, stocks etc.) as a direct report to the CPO to drive the department's overall performance, including people management, performance management and talent sourcing with a focus on priorities, productivity and constant improvements.
● Customer support automation by chatbots, SLAs, round robin, skill-based routing and triggers in Zendesk.
● Roll out Bitpanda's VIP customer programme "Bitpanda Plus" to ensure retention and proper user segmentation.

Global Head of Support, Community Management and Customer Success

● Process management of customer support operations, providing Helpdesk articles for troubleshooting and moderating a community with the overall goal to ensure customer satisfaction by quick reply times.
● Reported to the CEOs

Customer Support

Telefonica

● Development of a prototype for a cryptocurrency trading frontend in the Fidor Bank account by an API of the Kraken exchange.
● The Fidor Bank is the first bank to cooperate with a crypto exchange. The bank focuses on building a community around its product and services.
● Telefónica is the biggest Spanish telecommunication provider.

Quality Assurance Specialist

clemi1's keyshop on epvp.de

● Online key shop for computer games and virtual items on elitepvpers.com. 
● In-time stock management, customer support via email and social media, payment processing by Paysafecard, bank wire and cryptocurrencies.
● Generating virtual items by an automated farming process with AutoIt3.

Founder

delphidata.com | Follow me for content to help you navigate the Green Hydrogen Market with ease 🛳️ 🟢

The hydrogen industry is growing fast, and it's hard to keep up.

I'm here to help you understand the future of hydrogen.

As the Chief Revenue Officer at Delphi Data Labs - a cloud-based market intelligence solution tailored for the green hydrogen market, my objective is:

To help you become a successful player in the growing hydrogen market by providing full access to high-quality insights on industry analysis, benchmarking, and global market trends.

At Delphi Data Labs, we use market intelligence to help:

➊ Top management and marketing departments obtain real-time data analytics to make informed strategic decisions.
➋ Industrial technology corporates identify partnerships aligned with their strategic objectives.
➌ VCs and banks evaluate the growth potential, investment viability, and risk assessment of hydrogen projects.

P.S. We've just released our 2024 market review on "Hydrogen and other derivatives". It offers detailed insights to help you with strategic decisions and stay updated

Get it for FREE in my Featured section below ⬇️.

For anything else, feel free to contact me in the Messages, or email me at clemens.behrend@delphidata.com, and I will get back to you

taplio

The Battle

Luke Bazely

Clemens Behrend

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