Driverseat

We're building the largest passenger transportation franchise in the world. Driverseat provides incredible opportunities for aspiring business owners to build a super scalable business that is designed to work in every community, rural or urban. 

My vision for the future is to build a company founded on transparency, authenticity and prosperity. Our renewed mission statement is "To create incredible opportunities and epic lives." 
We're refocusing and renewing our foundation to reflect what we've learned over the years as well as where we want to be in the future. 

Leveraging the Entrepreneurial Operating System (EOS), we'll evolve from a founder led company to a systems led company. Processes will be simplified at every opportunity, technology will be leveraged to its greatest extent, data will drive our decisions and we'll solve business challenges with ease. Our team is and will continue to be the best in the industry, working toward a common vision.

Driverseat is North America's fastest growing transportation franchise. We offer shuttle services direct to consumer, to other businesses and to government agencies. Specializing in small group charters, Driverseat is your household name for all things transportation including airport ground transportation, wine and beer tours, wedding shuttles, corporate employee commuter shuttles, and microtransit solutions.

President & Co-Founder

Gregor Homes

Strategic Planning, Operations, Marketing - Migrating the business through a changing home building / renovation market.

Vice President & General Manager

JMP Engineering

Managing two Branch offices with a focus on resource and project management.  Includes developing business plans, career plans, fiscal budgets, and facilitating 7 Habits Training.

Branch Manager

Husky Injection Molding Systems

Leading a team of 17 electrical Engineers and Technologists in Production and Development Engineering capacities.

Engineering Team Leader

Developing global purchasing strategies for electrical components, including risk mitigation plans, eliminating single source suppliers, pricing negotiations, and spend analysis.

Global Commodity Manager

Electrical Designer

Driverseat is a passenger transportation franchise, which means that we move people for a living. 

But I'm not in the transportation business. I'm in the people business. Our mission is to create incredible opportunities and epic lives. Franchising gives you the opportunity to work autonomously with a proven system for making money, using a recipe that was developed by some smart people (namely… me in this case…)

Every day, I have the responsibility and privilege to direct the vision of our company, setting the course for years to come. I embrace servant leadership and believe that if people are going to spend more time in their work than they do with their family, they had better enjoy it. 

I love learning about people, and having the deeper conversations. I reject rhetoric and posturing. There are only so many hours in the day, and I want them to be filled with richness and realness. 

I guess I should add a bit about myself…

I have three young daughters, and I’m a very involved Dad. I have high expectations and want them to grow up to be strong, resilient and independent women who feel they can do whatever the heck they want with their lives. 

I love working with my hands - In 2019 I began a major overhaul on my house and have completely renovated it down to the wall studs… every room…

I’m extremely passionate about coaching others, which makes my role as franchisor a perfect fit for me. Every day, I work with entrepreneurs to help them grow their business. 

I love music and play the guitar. I’ve been dabbling with piano a bit and think it might be my next project. 

I’m great at sales, because I’ve never felt like I was selling anything. I present opportunities to people who need what I have, and partner with those who will fully invest in themselves and the brand.

Luke Bazely

Fillip

Businesses are making the digital transformation from a traditional fuel card to Fillip Fleet to protect their profit, add time back in their day and in-the-moment transparency into fuel consumption. A game-changer for companies who want to take the complexity out of fuelling and demand an exceptional level of customer experience.

Head of Growth

Home Owner Mark of Excellence

The H.O.M.E. AwardsTM is an annual competition that symbolizes excellence in the home ownership experience.

Founded in 2010 by Christian Caswell, CustomerInsight, the H.O.M.E. Awards are sought after by builders across Canada and the United States.

Winners of these awards are builders and trade partners who strive to not only build beautiful homes for their customers, but to ensure the best possible experience every step of the way.

Founder

CustomerConnect

Homeowner portal connecting you with your customer like never before
- Build process notifications and event reminders
- Home buyer responsibilities schedule
- Service tickets, work order and changeorder management
- Access materials, contractors, model numbers, training videos
- Warranty information, maintenance reminders and manuals
- Integrated into your sales, scheduling or other software programs
- Home buyer responsibilities schedule
- Empowered staff to provide exceptional customer experiences
- Educate buyers

Founder and CEO

CustomerInsight Inc.

CustomerInsight is the platform and service of choice for thousands of residential Homebuilders, trade contractors and suppliers across North America. Companies can expect leading edge technology to uncover, analyze, interpret and executive strategies that drive exceptional buyer and new homeowner experiences throughout the entire build process.  Leading companies use CustomerInsight’s award winning training programs that result in a new level of engagement and professional development for their team. 
Best innovation of the year, Best Service provider and Best Training Program are just a few of the consecutive awards our team have won and delighted our clients stay with us year after year.

Founder & CEO

CustomerSelect

Virtual design technology continues to advance and the homebuying industry has seen some amazing product innovations designed to help home builders streamline sales and help homebuyers feel more confident in their purchase. CustomerSelect is a product innovation that we believe will make a permanent mark in the homebuying experience. Integrated with CustomerConnect and Customer Insight, this new advancement of high-quality online visualization allows shoppers and buyers to visualize their home anytime, anywhere with engaging digital features. Selections can be made from anywhere providing a comfortable and less-stressful way for buyer's to make their selections and options more enjoyable. As an industry, Builders have no excuses to listen, adjust, and deliver the buying experience consumers demand. Specifically, today’s consumers want the same on-demand, omni-channel, interactive, customer-focused purchasing experience they've been getting from other retailers for years. So, why not in homebuilding - the largest single purchase most people will make in their lives?

Professional Home Builders Institute

Instructor

Zybertech Construction Software Services

Zybertech, the Canadian reseller of Sage Software accounting, estimating, and project management systems, provides software, training, and consulting services to the residential, commercial, and Engineering industries.  For the last five years, the focus has been on residential home building companies.
   
National Sales Manager,   Zybertech Construction Software

• National responsibility for sale and support of estimating, accounting, CRM, document management, and project management software solutions for Canadian division.
• Company liaison to senior executives in the building product manufacturing industry, Residential home building industry, and commercial Industry.

Strategic involvement including 
• Deployment of consulting and training services
• Business process reengineering
• Marketing and promotional development
• Client-driven software design and deployment 

Key achievements:
• Top Sales achieved in company history  
• Top renewal sales achieved in company history 97% 
• Assisted in the development and deployment of a new CRM, customer relationship management, tool throughout the company 
• Played a key part in keeping Zybertech’s annual reseller agreement 
• Assisted in development and deployment of proprietary online software targeting the construction industry
• Managed deployment of software throughout builders’ departments. (Sales/Marketing, Estimating, Accounting, Service and Warranty, Construction)

National Sales Manager

Reed Business Information

North America Business Development.
Customer Experience Strategic Initiative - North America
Brand development, advertising revenue. 
Developed brand strategy and statistics systems.
Strategic Consulting, including business plan & sales strategy development.
Advising new businesses on formation of new revenue opportunities.
Drafting policies and procedures.
Generated and developed new real estate market analysis. 
Comprehensive database management and migration.
Give onsite and offsite classes.

Manager

Evoco

Evoco provides project management software for construction, design, remodel and facility management initiatives in North America. For the second year in a row, Evoco has been honoured as one of Canada’s fastest-growing companies in the 21st annual PROFIT 100 ranking of Canada’s Fastest-Growing Companies by PROFIT Magazine.

• National responsibility for sales and support of online of collaboration/document management system in North America.
• Company liaison to senior executives in residential homebuilding Indsustry. 
Strategic involvement including 
• Marketing and promotional development
• Training and support

Christian Caswell is a visionary and experienced leader in the field of customer experience (CX) and software development. He has over 24 years of successful entrepreneurship, having founded and led two award-winning software companies, CustomerInsight and CustomerConnect, that transformed the residential construction industry and enhanced the home ownership experience. He also created the H.O.M.E. Awards, the most sought-after CX recognition in North America for builders and trade partners who strive to be the best in their markets. 

As the Head of Growth at Fillip, Christian leverages his creativity, and technology skills to develop and execute innovative strategies that drive growth and customer satisfaction for the digital fuel card platform. He is passionate about solving complex problems, creating value for customers, and building lasting relationships. He is a certified professional in sales, marketing, process improvement, and strategic management, and holds an executive level leadership role. He is always eager to learn, collaborate, and share his insights with others.

taplio

The Battle

Luke Bazely

Christian Caswell

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