Vector Synergy

Chief Growth Officer

Warp9.io

I assist technology and B2B companies in achieving profitable growth. My role is to facilitate this through sales and marketing, partnerships and alliances, processes, talent, transformation and innovation.

Business Architect & Growth Consultant

Xebia

Global Head of Marketing | Data&AI  

STX Next

Europe's largest Python Software House

● Created a growth department from scratch with a team of 25 people, including outbound sales, digital and performance marketing, PR and inbound/content marketing.

● Delivered 22x return on investment with a 4x increase in yearly revenue.

● Filled the sales pipeline with enough demand to grow the company by almost 400 co‑workers (200% headcount growth).

● Formulated RevOps - aligned marketing, sales, and customer-centric efforts across the entire client lifecycle, resulting in significant growth and achievement of new revenue objectives (86% YOY New Rev growth).

●  Directed the company's brand and implemented a growth and customer acquisition strategy, resulting in an increase of over 100% in the annual lifetime value of new customers (client base growth by 50%).

● Doubled the annual number of SQLs and increased website traffic by 250%.

● Created a data‑driven growth method to measure marketing and sales activities based on high ROI, including LTV by client cohorts, CAC, conversion rate, marketing KPIs, retention/churn indicators and LTV/CAC ratio.

● Authored and launched demand generation, capture and thought leadership projects such as "The Global CTO Survey Report", featured in Forbes and downloaded by thousands of technology executives worldwide.

● Implemented MarTech solutions, CRM and data system (Hubspot), data enrichment tools, SEO, etc.

Director of Growth

Head of Marketing

Transparent Data

Transparent Data Software House is an agile B2B tech firm that delivers current, reliable, and complete software solutions based on RegTech.

Digital & Ecommerce Manager

Strima Sp. z o.o.

One of Europe's largest suppliers of industrial sewing, cutting and fusing machines. (2017 REV 14M).

Ecommerce Manager

TIMOCOM GmbH

Online Media Consultant

Europe's largest freight exchange & First Smart Logistics System (SaaS).

SaaS Marketing Manager 

Media Expert - Terg

Rev $1B in 2015. Largest electronics retail and e-commerce business in Poland (household appliances, electronics & media, and home entertainment).

Senior Digital Marketing & eCommerce Specialist

Sun Microsystems

Sales Support Representative

Accenture

BPO - Pitney Bowes Project - Transitions Team Lead

Customer Service Representative

Global Head of Marketing Data & AI | Growth & GTM Strategy | Deep-Dive Execution

20+ Years in IT & Digital | Defence & Security, Data & AI Industry Follower | 

I empower decision-makers to achieve mission-critical goals with security cleared IT solutions for Defence, Gov't, Corporate, and High-Demand Environments (Vector Synergy, NATO Prime IT Partner).

I create winning growth strategies and navigate the implementation of technology, innovation, sales & marketing processes and talent to drive high revenue growth and position B2B brands as leaders.

Łukasz Gmys

BNP Paribas CIB

GB IT Manager

Freelance

● Advised telecommunication infrastructure operators in PMI strategy regarding contractual obligations and service level Agreement requirements.
● Development of TOM (Target Operational Model) for post-integration operations.
● Advisory to growing Software House organization to scale up.
● New Operations definition and setup, together with Service Delivery reorganization.
● Project delivery standardization - improvement in effectiveness and efficiency areas.

Interim Manager

Experis Poland

I managed Experis Poland, with the P&L ownership of professional resourcing and IT project services offerings. By introducing new offerings and operational models, I was responsible for driving the profitable growth of the business, focused on delivering client success by combining the best solutions and capabilities from Experis across resourcing, re-skilling and IT services. Driving customer-centricity and innovation by introducing new solutions that can help address Experis' clients' growing talent and IT-related challenges.

Director

I was managing the regional office of a software house in a very challenging market. Full P&L responsibility and strategy execution concerning all the aspects of managing a team of 80+ people, including Business Development, Customer Relations and Projects Delivery (Clients from EU and US), and proper skills mix development.

Head Of Service Delivery

Credit Suisse

Successfully Transitioned critical services under a complex strategic Programme to the Bank.
In the Transformation phase reinventing Connectivity Services delivery based on global multivendor setup to fit into new TOM (Target Operational Model). Very challenging environment and intense stakeholders management on various levels and functions.

Programme Manager - ICT Transformations

Ericsson

Running OSS Transformation Programs in European region (RWCE) in the Managed Services area with focus on technology (Platforms and Tools) supporting Service Delivery in MS model. Successful transformation to Ericsson privet #cloud solution for one of European biggest Telco and Cable TV operator covering operations in 11 countries, enabling rollout of #ML and #RPA elements for planned massive #automation’s implementation.

Line Manager role - responsible for building up new RWCE Competence Centre around OSS domain in Poland, based on "Young Talents" concept. Recruited 30 people using intense assessment centre sessions concept for OSS Transformation Program in Orange based on Telcordia suite.

Head of OSS Delivery Centre

Responsible for E2E Network Operations together with Service Delivery Manager role (Customer Support area) in order to provide most efficient and effective Managed Services to one of Ericsson's Key Customer in Poland (wireline operator Netia). Overall responsibility around OSS maintenance and small development for Netia.

Head of Network Operations / Service Delivery Manager

Conducted number of CSI Projects (Consulting and System Integration) from area of OSS and BSS transformation with full responsibility for scope, budget, resources, risk management, 3PP management, Customer management, Stakeholders management, reporting. Delivery and orchestration of Performance Management platform – first customer implementation in Poland for nationwide wireline operator (together with SevOne). Customers: T-Mobile Poland, Orange Poland, T-Mobile Slovakia, Netia.

CSI Project Manager

AUTOFEDERACJA

I’ve set up Operations and managed start-up in Poland with budget around 3 M € (including EU founds). Operational model for this new company (group of partnerships) have been designed together with roll out and full sourcing of organization - assignment of roles and responsibilities (35 team members), I’ve designed processes and rolled them out, and I’ve managed key Programs and Projects together with vendors/suppliers’ management.

Operational Director

it Works S.A.

I’ve developed, negotiated and implemented Project regarding Outsourcing and Managing of IT Services – OSS and BSS outsourcing (contract value 720 K €). Responsible from initial engagement about all aspects of contract preparation and negotiations, Project organization and roll out (assignment of roles and responsibilities to 9 team members), KPI and SLA parameters design, development and implementation of IT Services Catalogue.
Project executed with great results and high Customer satisfaction.

Project Manager

MDDP

Projects in #IT Governance, #IT Transformation and #IT Effectiveness:
●	Advisory around the acquisition of two IT integrators by Orange Poland (investment 5 M €)

Senior Consultant

Ernst & Young Business Advisory

Number of Projects in area of #IT Governance, #IT Transformation and #IT Effectiveness realized for Customers from Poland TOP 50 list. As a Senior Consultant I have been managing these Projects from time, scope, quality and cost perspective.
Example of Projects:
•	Development of IT Strategy for the PKN Orlen (budget 0,5 M €)
•	Review and analysis of Programs and Projects in strategic plan for 2007 – 2012 related to IT department in PKN Orlen
•	Improvement of software development and IT maintenance services for Roche Global OSS Centre
in Poland (budget 250 K €)
•	Review of IT operations in PZU Transfer Agent (Insurance market leader)

Internationally experienced ICT Leader and Professional with expertise in Service Support, Service Delivery and Operations. Over 20 years in the industry, with a wide-ranging ability to understand and work across different cultures, managing complex, strategic, cross-border ICT projects with international and virtual teams, covering software development, hardware delivery, hardware migrations, process outsourcing and people outsourcing. Expertise in all areas of mid-level operational management, operational transformation of OSS and BSS and Process/Functions Outsourcing with a proven record of accomplishment. I am focused on Digital Transformation using the latest technologies. Change ambassador spirit - leading to effective change and risk management. Direct experience with global outsourcing and vendor management. Solution seeker with a never-ending positive attitude, goal-oriented, flexible, open and creative. I firmly believe that ICT technology should aid and help grow the business, but at the same time, it is made for the people and by the people. Very customer-focused.

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Łukasz Gmys

Adam Wojtaszek

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