DAY IN PRODUCT

- Co-founded Day In Product - agency specialised in product advisory for companies and mentoring for product managers
- Created a hands-on training program for product owners, applied at major telco brand across CZ/SK market

Co-Founder

YOUPLUS

As a consultant, I worked with YOUPLUS on the following projects:

Culture Book - Spearheaded the Culture Book creation for YOUPLUS insurance, entailing user needs evaluation via surveys, coordination with graphic design firms, content creation, translations management, and overall project and product management.

International Intranet Launch - Directed the design and roll-out of YOUPLUS's international intranet. I devised an intuitive page map, curated compelling content, and crafted graphics, ensuring a user-friendly and inviting platform.

Product Management and Customer Experience Expert (Contract based)

Avast

- Drove clarity, quality, traceability, and conformity of requirements to deliver solutions customers love.
- Created alignment with internal business stakeholders and key external partners.
- Mapped and continuously improved customer journeys through the Avast B2B Order Management System.
- Led the entire system redesign, resulting in an estimated 40% improvement in NPS – transitioning from negative numbers to positive customer experiences.

Product Manager

As an entrepreneurial consultant, I partnered with leading organizations to spearhead diverse product and customer experience projects.
My role involved a dynamic blend of strategic planning, product management, user research, and cross-functional collaboration, ensuring the success of each venture from conception to launch.

Notable Projects:

- At Wüstenrot, I revolutionized internal sales by leading customer experience initiatives, employing design thinking and data-driven strategies to introduce advisor benefits.

- With Notum Technologies, I served as Interim Product Manager, meticulously capturing client requirements to guide custom software solutions through specification and implementation stages.

- At Konica Minolta, I analyzed digital workplace trends to inform product strategy for the WorkplaceHub, ensuring the delivery of solutions aligned with market needs and client expectations.

- For AXA, I orchestrated the vision and rollout of AXA's Intranet 2.0, managing development and ensuring seamless adoption through meticulous planning and testing.

My entrepreneurial journey has been marked by a relentless commitment to delivering exceptional user experiences and robust product solutions, establishing a track record of transformative impacts across industries.

Product Management and  Customer - Experience Expert (Contract based)

- Established and led an internal innovation program.
- Defined the innovation strategy and supervised its execution.
- Co-created internal software for collecting ideas from employees.
- Managed various innovation projects, including innovation clubs and more.
- Worked with external partners such as agencies, consultants, startups, etc.

Innovation Project Manager

- Led internal sales projects, including but not limited to mystery shopping, agent segmentation, customer satisfaction, and more.
- Participated in projects of other departments at AXA.
- Cooperated with external entities on relevant projects.
- Prepared analyses as per management request.
- Created new support materials for internal sales.

Internal Sales Project Specialist

Air Bank, a.s.

- Participated in banking software releases.
- Led team during the acceptance phase testing.
- Organized project resources as needed.
- Regularly reported to management.
- Communicated with and represented the company externally during the test coordination phase to entities such as ČNB, PPF Banka, GPE, Wincor-Nixdorf.

AKCENTA, spořitelní a úvěrní družstvo

- Led the development and implementation of an entire system for a small bank from scratch.
- Coordinated development with an external team.
- Communicated and represented the company to external entities such as ČNB, Czech Post, and Global Payments.

Passionately creating intuitive tools that customers love to use and make their lives easier in our ever-evolving digital world.

Is your product team struggling with mounting backlogs, poor cross-team communication, and misaligned priorities constantly slowing down your product delivery?

If so, you're not alone.

At Day In Product, we understand the challenges product teams face.

With over 10 years of hands-on experience in product departments of companies big and small, we've crafted a transformative training program to turn your product organization into a thriving community of empowered professionals.

Through a unique blend of self-paced online learning, live virtual workshops, and real-world project assignments, we bring a tangible, measurable shift in competencies and mindsets.

Together, we build collaborative product communities that bridge the gaps between management vision and customer needs.

All tailored to your specific needs and challenges.

What’s the impact of our work in real life?

📈 Increased Productivity

📈 Reduced Time to Market

📈 Improved Product Quality

📈 Autonomous & Aligned Teams

📈 Products Driven by Customer Insights

and so much more…

Curious to learn more? Let’s get connected and explore the possibilities.

1:1 CONSULTATION

A personalized 1:1 consultation to deep dive into your product challenges and how our tailored programs can transform your organization into a thriving product community aligned with customer needs and business objectives.

→ GO HERE: www.dayinproduct.com/book-1-on-1

JOIN OUR WORKSHOP: "BUILDING HIGH-PERFORMING PRODUCT TEAMS”

We run this workshop on a regular basis to help you discover how our transformative methodology empowers teams, streamlines delivery, and cultivates an innovation-driven culture. You’ll gain insights into building thriving product communities, mastering agile practices, and turning customer data into growth strategies.

→ GO HERE: www.dayinproduct.com/workshop

Leave outdated processes behind and embrace a future where product is the driving force behind your company's success.

Lucie Kovářová

I help B2B founders build & ship great products | Reach PM-fit and 2x your MRR with customized GTM, growth, and product solutions.

My operating principle is simple: Complexity kills profit.

As a D2C owner, ask yourself if any of these challenges are holding your business back:

1. Are you losing revenue to abandoned carts, after-hour leads and low sales conversions?
2. Are slow, manual processes and response times accepted as "just the cost of doing business"?
3. Are you struggling to turn customer data into profitable action?
4. Are disconnected tools, weak lead gen, or poor retention causing pain?

If you have some of those, you're likely spending time fighting fires instead of driving strategy.

After generating over $5M in self-serve revenue for PLG SaaS founders before, I realized the biggest win in SaaS was systems that minimize the chaos. 

That conviction is why I founded Ascend AI. The ANTI-TEMPLATE, ROI-FIRST AI automation agency for D2C brands. 

𝑶𝒖𝒓 𝒎𝒊𝒔𝒔𝒊𝒐𝒏: eliminate revenue friction for 100 D2C business owners and grow without increasing headcount. 

We don't sell software or consulting hours, we HATE fixed automations that many are selling out there or bloated dashboards. 

𝑾𝒆 𝒃𝒖𝒊𝒍𝒅 𝒚𝒐𝒖𝒓 𝒓𝒆𝒗𝒆𝒏𝒖𝒆 𝒆𝒏𝒈𝒊𝒏𝒆:
1. Custom AI voice agents: Autonomous systems that step in instantly to recover abandoned carts, after-hours leads, handle payment objections, and drive upsells to lift your AOV and LTV.

2. Smart operations layer: Custom systems that replace slow, manual workflows, manage fulfillment, and eliminate human bottlenecks by connecting all your existing tools seamlessly.

3. Decision enablement: Smart systems that read your sales, marketing, and behavioral data, showing you coherent reporting and turning that insight into clear, profitable actions.

𝑯𝒐𝒘 𝒘𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓:
The SPARK Revenue Model:

S - Survey: Rapid audit diagnosis to pinpoint your *exact* revenue leaks.
P - Prioritize: We craft your ROI-driven AI roadmap tackling high-impact quick wins before major swings. 
A - Architect: We create your custom blueprint and the scope with clear KPIs, and deliverable projections. 
R - Realize: We deploy systems tied directly to your P&L with zero disruption to your D2C stack. 
K - Knowledge Transfer: We hand over all your solutions/IP and transition to an optimization retainer.

So, if you need a reliable solution that fits your case:
 
- DM 'REVENUE' >> Get a 𝑭𝑹𝑬𝑬 𝒂𝒖𝒅𝒊𝒕 & 𝒑𝒍𝒂𝒏. Know what you get before spending a dime.  
- Binge 'The no-code founder podcast' for deep-dive D2C growth tips and practical solutions. 

Thank you :)

taplio

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Lucie Kovářová

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