The New Frequency

New Frequency offers coaching and consultancy to support socially conscious entrepreneurs and leaders to recognize, reframe, and reimagine habitual processes and practices that no longer serve in order to optimize their own well-being, create thriving cultures, and engender transformational change.

New Frequency offers a safe, judgment-free space to examine the behaviors and beliefs that enabled each of us to get to where we are… and to explore alternative ways of thinking, feeling, and being that will help us move to states of greater resonance.

Founder

Forbes Coaches Council

Sharing business and career thought leadership through Forbes Coaches Council, an invitation-only organization for premier business coaches, career coaches, and senior-level executives selected based on their depth and diversity of experience.

✅ Official Member

Sky's the Limit

Sky’s the Limit is harnessing the power of technology to fuel millions of aspiring, underrepresented, young entrepreneurs to reach their dreams. The one-on-one advising and mentoring, education, and funding opportunities we offer leads to the growth of social capital -- new connections, skills, knowledge, entrepreneurial mindsets, and access to new business opportunities. That translates to new businesses, new jobs, increased employability, increased lifetime earnings, and innovative products and services being developed across the world!

In my role as COO, I focused on driving growth strategy, optimizing strategic partnerships, and working with the team to ensure program, partner and platform success for both the existing US, and newly established UK-based operations. Special attention to community- and coalition-building, ensuring every entrepreneur, partner, and team member enjoys a safe and productive experience that allows them to fully express their purpose and live their vision.

Chief Operating Officer

South Carolina Institutes of Innovation and Information Foundation

I was honored to serve as a volunteer board member and Chair for SCIIIF, a 501c3 non-profit that provides resources and support for the Institutes of Innovation and Information established at South Carolina’s seven Historically Black Colleges and Universities (HBCUs). In my role, I was responsible for helping this newly established organization realize its full potential as a force for fundraising and coalition-building.

Chairperson

Courageous Be Coaching

Founder of a boutique consulting and coaching practice specializing in partnering with corporate leaders and independent business owners who seek to improve employee engagement levels, drive business results, and enhance personal leadership performance. I help people achieve remarkable results through innovative communications strategies, business and human resources strategy optimization, and powerful personal skills development.

CEO - Coach, Advisor to Social Entrepreneurs and Social Impact Professionals

VolunteerMatch

VolunteerMatch creates better ways to bring great people and great causes together at scale. They seek to unlock the promise of the private, corporate and social sectors with the web's #1 volunteer engagement network and associated technology and service solutions. 

In my role, I was responsible for helping forge the future of the organization as a member of the Executive Team. 

I led the Solutions team, a high-performing team composed of multiple functions: Marketing and Advocacy, Business Development, Customer Outcomes, Education and Training, and Philanthropy. 

In my role, I defined the business priorities and drove execution strategies, new solutions, and growth activities to strengthen and expand VolunteerMatch's brand, community of partners, clients, and allies. I worked constantly to strengthen and enhance our position as THE place for finding, matching, and engaging skilled volunteers, mentors, and board members.

Chief Solutions Officer

eSolidar

Advising on strategic matters including relationship development that serves the global expansion and adoption of eSolidar, the latest generation of GDPR-compliant giving and volunteering technology, and impactMarket, financial infrastructure for the new impact economy.

With both consumer- and business-facing products and services, eSolidar is known for its award-winning online platform and dynamic, innovative team. We help individual donors connect to causes and support charities and corporations to take control of their online fundraising and volunteering in ways that are timely, cost-effective, and phenomenally engaging -- especially to Millennial and Gen Z donors and volunteers.

Advisor - Market Development, CSR, Charity Auctions, Fundraising, Crowdfunding

Causecast

For Corporate Social Responsibility/Employee Engagement technology SaaS start-up, provided day-to-day operations leadership and direction to the cross-functional team to drive sales, optimize marketing and human resources, and ensure timely delivery of new products and services.
 
Managed 2 P&Ls - for the nonprofit Foundation and the for-profit Corporation – and led staff to deliver outstanding customer experiences and develop innovative offerings. 

Core responsibility included business development, HR, business strategy, planning, goal-setting, decision-making, budget, operations, general management for all functions, direct personnel management and supervision, infrastructure optimization, cross-functional leadership development, partnership development and management, executive coaching and mentoring, and public speaking.

Chief Operating Officer - CSR/Employee Engagement SaaS

As Vice President of Go-to-Market in summer of 2015, implemented and improved Sales & Marketing processes, performed resource allocation and budgets, and enhanced productivity and efficiency to drive revenue. Provided overall instructional vision and thought leadership, strategic and annual operating plans, program development plans, and process management.

As a member of the executive leadership team, my day-to-day responsibility included strategy, planning, decision-making, budget, operations, general management for the Sales and Marketing functions, direct personnel management and supervision, infrastructure optimization, cross-functional leadership development, executive coaching and peer mentoring.

Vice President, Go-to-Market Operations - Driving Revenue, Optimizing Sales and Marketing Processes

Intuit

I was offering leader for the global We Care and Give Back employee giving and volunteering program, including responsibility for day-to-day management of Intuit Foundation. I did trends research, strategy design, regular operations reviews, coaching and coordination of global volunteer teams. 

>> Created "Create the Change", an industry-recognized quarterly worldwide engagement campaign best practice, with end to end responsibility for concept, design, writing, and strategy through execution and measurement. 

>> Helped onboard, coach, and develop a team of Regional Site Coordinators and Program Managers to build capability and deliver outstanding results. Vendor, nonprofit/NGO selection and management, including compliance, risk mitigation, delivery and process design for new online tools infrastructure. Innovation catalyst, responsible for driving and teaching design thinking to work teams across the company.

Senior Manager, Worldwide Employee & Community Engagement - HR, CSR, Program Management

I was responsible for design and delivery of worldwide engagement programs centered around diversity and volunteering and giving. 

Accomplishments include design and delivery of global expansion strategy for We Care and Give Back community giving program, Working Globally website to develop global leadership mindset with employees, and the Do One Thing for Diversity campaign in support of the UN’s World Diversity Day. 

>>Developed the “Do One Thing” campaign in partnership with the United Nations to reinvigorate World Day for Cultural Diversity for Dialogue and Development, with attraction of 1M individual commitments. 

>>Wrote, edited and partnered with contractors and internal staff to deliver engagement program communications. Drove reward and recognition strategies for volunteer leaders and volunteer teams. 

>>Coached and supported teams to successfully craft engagement plans and deliver measurable outcomes to drive higher employee engagement levels.

Employee Engagement Program Manager - Internal/External Communications, Campaigns, Vendor Management

>> Led HR Communications function, including support of executive communications and delivery of monthly global HR All Hands for 250+ employees. Responsibility for writing, editing and delivery within all HR communications channels. 

>>Drove strategy and execution plan for launch of new Alumni network, managed vendor relationship and implemented online community collaboration tool to keep ex-employees connected and engaged with Intuit.

HR Communications & Alumni Network Leader - Executive Communications, Program Design, Product Launch

>>Drove change management strategy and coached leader capability throughout HR Reinvention. Project management and production for complex change projects in RIF, reorganization, diversity and employee engagement, leveraging end-to-end strategic thinking, people experience, D4D, organization design and change communication skills.

HR Change Leader - HR Communications, Project Management, Change Management

>>Coached senior and program leaders across HR and the business, applying customer-back, design thinking and employee experience knowledge to develop capability and build programs that create best possible experiences during highly confidential and sensitive moments of truth in the employee lifecycle; program leader for Last Days, Alumni, multiple M&A and RIF projects.

People Experience Coach - HR, Executive Coaching, Leadership Development, Program Management

>>Human Resources Business Partner supporting Payroll Sales organization in Reno throughout implementation of new incentive compensation program, quarterly and annual calibrations and high-performing organization review. 

>>Managed sensitive employee relations issues, hiring assessments, terminations and performance management on a daily basis. 

>>Partnered cross-functionally to re-design long-term organizational strategy, including restructuring of field sales force and RIF assessments that spanned across organizational boundaries.

HR Business Partner - Human Resources, Employee Relations, Hiring, Org Design and Strategy

>> Designed and implemented communications strategies in partnership with senior leaders in the Reno Payroll organization, across corporate HR and as a requested “expert” contributor for QuickBooks Group. 

>>Led the development of Reno’s employee giving and community relations programs post-restructure. Communications programs included confidential RIF and restructure communications and successful cross-functional team projects within business units; operating mechanism, engagement, client services and HR communications strategies; and cross-business unit communications strategies to support senior leadership team.

Communications and Community Relations Manager - CSR, Communications, Strategic Partnerships

Leadership Coach & Impact Strategist | Empowering Purpose-Driven Tech Leaders, with a Passion for Elevating Female Founders | Founder @ The New Frequency

Ready to reclaim your energy, amplify your impact, and not just succeed – but thrive? If so, you're in the right place.

Whether you’re navigating a career transition, looking for deeper alignment, or seeking a new direction, I’m here to support you in creating a clear, actionable path to success.

I guide visionary leaders and entrepreneurs who feel stuck, unsure, or overwhelmed by their next steps to break past limitations and gain the awareness you need to confidently move forward. 

Let’s work together to unlock your potential and help you lead with purpose. Book a clarity call today and take the first step.

Why work with me?

With over two decades as a social impact tech executive, entrepreneur, CEO, and COO, and a background as a 2X certified Life and Wellbeing coach, I leverage a potent mix of industry insight, strategic acumen, and a vast network of influential connections to uplift you. 

My domain? The nexus of social impact, strategic leadership, well-being, and innovation.

Here are some tangible impacts of this synergy:

↳ Orchestrated initiatives channeling over $80MM to purpose-driven ventures
↳ Devised marketing strategies generating a social impact return of $700MM+
↳ Revived businesses on the edge of closure, driving them to $5M in annual profits and scaling $40K side hustles into $1MM+ enterprises

With my guidance, hundreds of leaders and entrepreneurs have soared to new heights—imagine turning your vision into a thriving $100,000 annual recurring revenue stream or safeguarding a $20MM investment. My coaching is not just spice and sass; it’s rocket fuel.

If you're ready to resonate at a new frequency and shape a legacy that echoes beyond the boardroom, I’m here to make that happen.

📩 Book in a Clarity Call to get started.

Laura Plato

Chaos to Calm: Fractional Executive Admin for Solopreneurs | Get organized & take action | Offset mental overload | Free up time for creative work and serving clients

Most people don’t really know themselves but I don't fault them for that.

We’re taught how to make other people happpy, accomplish lots of stuff and produce results.  We are not taught how to understand the person behind it all.

I’m not talking about surface-level self-awareness.
I’m talking about the deeper work — the raw and honest look at what we believe, what we value, who we love, what we stand for, and how we truly feel.

Even the parts we’ve hidden in guilt or shame.

You can’t become whole without this kind of exploration.
No one teaches us how to do it.
Some people try — but few know the path.

That’s why I created The Full You™.
It’s the path I walked, explored, studied, and now share with anyone ready to understand themselves on a deeper level.

After decades in executive support and operations, I learned that success on paper doesn’t always feel like fulfillment inside.  In fact, it rarely does.

When anxiety, exhaustion, self-doubt and depression entered the picture, I began an unexpected education — one that had nothing to do with credentials and everything to do with being honest with myself.

Through therapy, coaching, and years of self-study, I built what I now call The Full You™ —
an operating system for understanding your emotional wiring and leading yourself with clarity and compassion.

It’s the same system I once built to survive,
now reimagined to help others come alive.

The world doesn’t need more productivity hacks.
It needs people who are emotionally steady, self-aware, and aligned.

I help people integrate personal growth with professional excellence —
because the more whole you become, the more magnetic your work becomes.

I bring emotional clarity to complex human experiences —
translating psychology, spirituality, and lived wisdom into practical tools you can actually use.

My work helps you:
• build emotional intelligence
• reset old patterns
• and create systems that support your best self — without burning out or losing who you are.

When you understand yourself, everything changes.
Your relationships deepen.
Your work flows with ease.
You stop performing — and start living as The Full You.

If you’re ready to understand the person behind your performance, let’s connect.

🌸 Susan S.

Quick celebration today...

I was invited to write for Female Entrepreneurs Magazine.

My article goes live next week.

For years, I only shared the pain.
Now I’m letting the wins be seen too.

Yeah me! 💃 

...
I'm Sue - Author of The Full You™ | Self-Leadership, Emotional Awareness & Inner Transformation | Build the Operating System for Your Best Self

Susan Shier

Understand your inner world and everything else finally makes sense | Author of The Full You™ | Emotional Awareness & Inner Transformation | Creator of The Inner Architecture™

A new season doesn’t start because the calendar turns.

It starts when you reshape your internal architecture — your unique wiring that decides how you respond, what you continue to carry, and what you are willing to release.

Perspective is a powerful pivot point.
Shift the way you see your situation, and your entire life starts moving in a different direction.

The opportunities are coming.
So are the tests.

Will you bring last year’s programming with you?

Get your mind out of trouble, and your life follows.
That’s self-leadership.
That’s The Full You.

...
I'm Sue - Author of The Full You™ | Self-Leadership, Emotional Awareness & Inner Transformation | Build the Operating System for Your Best Self

The Red Arc hit #1 in Journaling on Amazon Kindle overnight.

It gives me great joy to see my work in the world and impacting other people.

As I was writing this ebook a few months ago, my husband had his own 
Red Arc moment.

One of those days where life hits hard, your old wiring takes over, and you react before you can stop yourself. 

It gave me a front-row seat to the very thing I was writing about.

Looking back, it feels like the universe handed me a living example so I could understand this work on a deeper level.

The old version of him would have hated being the example.

The man he is today worked through this with me, knowing it was going to help my writing.  He's proud of the work he's done, and he’s proud to stand beside me as this book finds the people who need it - even if he is the book's example.

That's growth.  That's realizing that you aren't 'bad' for having a strong reaction.

That’s the Red Arc.
And that’s why I wrote this.

If this work speaks to you, now is the time.
It’s waiting for you. Today is the last day it’s free on Amazon.

...
I'm Sue - Author of The Full You™ | Self-Leadership, Emotional Awareness & Inner Transformation | Build the Operating System for Your Best Self

Yesterday I got another reminder why aligned work creates its own momentum.

My Email Mindset Blueprint moved 14 copies in one day — and climbed to:

#2 in 30-Minute Business & Money Short Reads
#3 in Time Management in Business.

People are tired of being buried by their inbox and losing their focus to other people’s priorities.

This ebook isn’t about sorting emails.
It’s about reclaiming mental bandwidth so you can think again.

If you’ve ever felt like your inbox runs your day instead of supporting it, this is the kind of shift that changes your internal architecture — the way you move, lead, and make decisions.

That’s the work I care about.
Tools that bring you back to yourself.
Systems that strengthen your self-leadership instead of draining it.

If you want the blueprint that’s rising in the rankings, you can find it on Amazon.

...
I'm Sue - Author of The Full You™ | Self-Leadership, Emotional Awareness & Inner Transformation | Build the Operating System for Your Best Self

taplio

The Battle

Laura Plato

🌸 Susan S.

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The Battle

Laura Plato

🌸 Susan S.

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}🌸 Susan S.'s LinkedIn Performance

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Performance Score🌸 Susan S.'s LinkedIn Performance