Tractor Supply Company

Coordinated store events with local communities:
- 4-H
- FFA
- Boy Scouts and Girl Scouts of America
- Local churches 
- Weatherford Animal Shelter
- Weatherford Public Schools
- Chamber of Commerce 
- HART of Oklahoma 
- SWOSU Collegiate Legislation

Organized and managed events such as:
- Thanksgiving Potluck for employees 
- Annual Christmas party
- Backyard Poultry Workshop
- Try Before It You Buy It

Sponsored food trucks to bring excitement and traffic to the store, including:
- Chik-fil-a
- The Surf Bar
- On The Hook
- AJ’s Food Factory 

Partnered with HART of Oklahoma to host several adoption events

Event Manager

Team Lead

Team Member 

TrainYo 🏳️‍🌈

--8 week SDR bootcamp--

• Created outbound prospecting motions utilizing cold calls, emails, Apollo.io, and LinkedIn Sales Navigator
• Built rapport and trust with prospects by showing an understanding of their industry and pain points
• Addressed questions and objections during cold calls in a customer-centric way to increase call to demo set conversion rate
• Graduated as MVP of my cohort

Sales Development Representative

BancFirst

Customer Service Telebanker 

AT&T

• Onboarded quicker than expectations 
• Exceeded ramp quota by consistently achieving and surpassing sales targets
• Demonstrated outstanding performance by becoming one of the top 3 sellers in the store within just 3 months
• Utilized cold calling and SMS routines to bring in new revenue as well as reactivate old accounts
• Maintained strong relationships with customers by providing exceptional customer service and addressing their concerns, resulting in a 95% customer satisfaction rating

Sales Associate

The Pizza Shoppe

• Built and managed a team of top-performing employees, overseeing hiring, training, and performance evaluations to ensure optimal staff performance and high levels of customer satisfaction
• Developed and maintained strong relationships with community partners and organizations, actively promoting the store and its products to maximize exposure and drive sales growth.
• Collaborated with higher-level management to develop new strategies to improve performance and drive sales revenue

Store Manager

• Oversaw the daily operations of 2 high-volume stores, driving revenue growth by 20%
• Developed and executed sales and marketing strategies that increased customer retention by 10%
• Managed and trained a team of employees to ensure consistent delivery of high-quality products and services
• Collaborated with community partners and organizations to promote the store and its products
• Conducted hiring and firing decisions for store employees in consultation with higher-level management

• Collaborated with other managers and team members to identify and solve problems, improve performance, and exceed sales goals of $15k/Week
• Assisted in the onboarding of 15+ new employees, ensuring they understood company procedures and best practices
• Conducted performance reviews and provided feedback to employees, identifying areas for improvement and creating development plans.

Assistant Manager

• Increased pizza production by 20%
• Supervised and delegated tasks to 4-5 team members, keeping a cool level head and multitasking in a fast-paced environment

Cook/Team Lead

Oven Puller

Logan McDade

KP Aviation

Sr. Account Manager

Tax Credit Collective

▪ Defined key decision makers to contact through research of prospects business and buying cycle

▪ Created outbound prospecting motions utilizing cold calls, emails and LinkedIn Sales Navigator

▪ Built rapport and trust with prospects by showing an understanding of their industry and pain points

▪ Addressed questions and objections during cold calls in a customer-centric way to increase call to demo set conversion rate

Advanced Recreational Concepts

Design Consultant

Project Manager

STS Component Solutions

•	Oversee day-to-day quoting, order processing, and follow-ups for 32 different OEM product lines.
•	Track and analyze reporting related to our in house automation software to ensure proper functionality.
Lead and trained team of 24 reps from 6 different countries across 4 regions of business (ASP, EMEA, NA, SA) with 8 promotions and zero turnover 
•Used customer data to identify a business development opportunity that resulted in $3.2 million in new business in 2016 
•Moved to the NA region and brough in $3.6 million in new business to help my team obtain top account status in 2017 
•Developed Sales Operations roadmap for internally developed software to Executive Management that succeeded in streamlining processes and lowering cost 
•Was awarded a P.R.I.D.E token for Dependability in 2018 
•	Regularly monitor and revise processes for Management implementation to ensure we are 
        optimizing our new  alignment, in conjunction with our in-house automation software to maximize our efficiency.
•	Act as a liaison between our OEM Product Line Managers and our Sales Team with initiatives 
        aimed to increase inventory turnover, while maintaining a healthy profit margin.
•	Coordinate with repair group to send material, products, parts and equipment out to repair
•	Identify opportunity for the company to expand business and work closely with data team to 
        compile enough information to pursue opportunity.

OEM Sales Supervisor

Sweat PT

•	Managed the day-to-day operations including six part-time employees.  
•	Attended weekly brainstorming meetings with CEO and Regional Managers to discuss ideas on better business practices and implementing policies. 
•	Acted as the liaison between upper management, clients and part-time employees.
•	Pitched and closed training packages to potential clients; developed personal training routines and nutrition guidelines for clients.
•	Other management duties included overseeing hiring and staff changes, as well as training of new staff; light bookkeeping and accounting.

Manager of Personal Training

Philips Healthcare

Service Tech 3

Philips Center for the Performing Arts

Assistant Stage Manager

☕ Want to catch up? Drop me a message and lets chat over some coffee ☕

Quick cliff notes, my bread and butter is creative, outcome-oriented business development. I leverage my forward thinking with an entrepreneurial mindset focused on collaboration and innovative problem solving. 

Always up for a good conversation and a good laugh. Sharing stories and understanding is a great way to spend time.

Remember, you can't spell manslaughter without laughter, so make them laugh til it hurts.

772.528.0436 | Joe.C@KPAviation.Net

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Logan McDade

Joe Cappelletti

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