Lissa Appiah

Certified Career Transition & Job Promotion Coach | Career & Leadership Development Workshop Facilitator | Speaker & Trainer | Canada's Top 100 Black Women to Watch of 2022

Are you an introverted leader or founder who is delivering results yet still not getting the recognition, opportunities, or visibility you deserve? You are not alone.

Research shows introverts with a bachelor’s degree earn $290K less over their careers than extroverted peers, and $760K less with advanced degrees. Workplaces often reward visibility over quiet impact.

It is no surprise that 65% of senior executives view introversion as a barrier to leadership, and only 6% believe introverts have the people skills to lead teams. Without an intentional personal brand, introverted leaders and founders are often overlooked.

I know this struggle firsthand. As an introvert, I once believed I had to act extroverted to succeed. Everything changed when I built a personal brand rooted in my strengths. I earned five promotions in under eight years, and later, as a founder, went from avoiding visibility to becoming a LinkedIn Top Voice with a profitable personal brand.

Now, I help introverted leaders and founders do the same through The Introvert Leadership Method and The Brand Visibility Accelerator. These proven systems help you be seen, attract opportunities, and earn more without acting out of character.

💡 With these systems, you will learn how to:
✔ Position your résumé, LinkedIn, and personal brand so your value is clear and compelling
✔ Build influence and visibility without draining your energy
✔ Communicate your strengths in interviews, negotiations, client conversations, and stakeholder meetings
✔ Attract opportunities and step into roles or business growth where your quiet expertise is recognized and rewarded

📈 Client Results:

“Shortly after working with Lissa, I received a job offer exactly aligned with the role I was seeking.” — Anna Savelyeva, Director of Programs

“Lissa’s program gave me the tools to land new roles, negotiate better salaries, and not sell myself short.” — Linda Adwoa Aidoo, Certified Finance Professional

“Her coaching gave me clarity, confidence, and opened doors to new opportunities I never thought possible.” — Grace Udodong, Founder, Oasis Youth Care

🏆 Featured in: The Globe and Mail • Fortune Magazine • LinkedIn News • CTV News

👉🏽 Ready to turn introversion into your advantage and claim the opportunities you deserve, in your career or your business?
📩 Message me here on LinkedIn or book a discovery call at weapply.ca

Founder, Career & Leadership Development Workshop Facilitator

We help organizations develop and retain talent through career and leadership development workshops or programs. As a Workshop Facilitator & Keynote Speaker, my signature presentations are: 

"Building with LinkedIn: Mastering LinkedIn for Career Success"
"Brand You: Unlocking the Power of Personal Branding to Stand Out in Your Career"

All our workshops and coaching programs are customized based on your organizational needs.

Too often, loud gets mistaken for leadership.
But real leadership isn’t about making the most noise.

Some of the most impactful leaders lead quietly.
They lead with calm, clarity, and presence.

They don’t dominate conversations.
They guide them.

They don’t seek the spotlight.
They create space for others to shine.

Leadership isn’t about being the loudest.
Leaders create space, guide conversations, and move with purpose.

And when quiet leaders rise, everyone around them does too.

Your quiet strength is a career asset.
Find out how to use it. Take the Introvert at Work Quiz >>> https://lnkd.in/e8TsqSz5

I help introverted leaders land $150K+ roles & founders attract their 1st client on LinkedIn | Bilingual (EN/FR) Executive Coach & Personal Branding Consultant | Top 20 Career Coach & Top 20 LinkedIn Top Voice in Canada

Years from now, people won’t remember your title.
They’ll remember how you led them.
  
I've coached with 400+ professionals across 15 industries.
The leaders people talk about years later? They all do these 7 things:
 
What Makes You Forgettable:
❌ Leading with your title
❌ Talking about how busy you are
❌ Focusing on tasks over people
❌ Making everything about deadlines
❌ Taking credit for team wins
  
What Makes You Unforgettable:
✔️ Listen more than you speak → People feel heard
✔️ Remember personal details → Shows you care beyond work
✔️ Give credit publicly → Builds loyalty and trust
✔️ Support during tough times → Creates lasting bonds
✔️ Keep your promises → Builds unshakeable credibility
✔️ Stay calm under pressure → Becomes your leadership signature
✔️ Make time for 1-on-1s → Shows people they matter
  
Your projects will end.
Your title will change.
But how you made people feel becomes part of their story.

The leaders I remember most weren’t the loudest or busiest.
They made people feel seen.

Which one of these are you already doing well?
 
🔁 Repost to help a leader in your network

I help introverted leaders land $150K+ roles and elevate their personal brand without endless networking | Certified Executive Coach | Top 20 Career Coach & Top 20 LinkedIn Top Voice in Canada | 400+ client wins

“I’m stuck.”
She told me she couldn’t imagine spending the next chapter of her career counting down to retirement in a Director role that no longer inspired her.
 
She was once passionate about her work.  
Now, she felt like she was just going through the motions.
 
Deep down, she knew she still had more to give.  
She just didn’t know how or if it was “too late” to pivot.
 
That’s where we started.
 
➡️ We assessed her strengths, accomplishments, and leadership style.  
➡️ Completed an energy audit to identify roles and environments that energized her. 
➡️ Repositioned her resume and LinkedIn to clearly communicate her value.
 
She stopped seeing herself as someone winding down.  
And started showing up as the leader she always was.
 
Within weeks, she was interviewing for roles she once thought were out of reach.
Last month, she landed a new role as an Executive Director at a non-profit organization. 
 
If you’re:  
➡️ Worried your experience isn’t relevant anymore. 
➡️ Unsure how to position yourself in a new field. 
➡️ Not hearing back from the roles you really want.

Join me January 7 at 7pm ET for a live webinar where I’ll show managers and directors how to tell their career story, improve their interview skills and land $150K+ offers.
 
👉🏽 Save your seat: https://lnkd.in/gCmMSxJ2

You think you're staying in your role because it's “stable.”
 
But really?
 
 You’re staying because of:
 ▪️ invisible loyalty
 ▪️ fear of stepping out there
 ▪️ not knowing your true value
 
This is the trap so many managers and directors fall into:
 
 ✔️ You feel guilty leaving a team that depends on you
 ✔️ You tell yourself it’s too late to pivot
 ✔️ You question whether you’re even qualified for something better
 
 I stayed in the same field for 14 years before I made my move.
 And here’s what I learned on the other side:
 
 ▪️ Loyalty shouldn’t cost you your growth
 ▪️ Time invested doesn’t mean time wasted
 ▪️ Being capable doesn’t mean being seen or valued
 
For a long time, I told myself I was already stretched.
That there was no room for change.

But the longer I waited, the heavier it felt.
Eventually, change stopped being optional and became necessary.

Coaching didn’t add more to my plate.
It created clarity, gave me time, energy, and direction.

Coaching isn’t about doing more.
It’s about doing the right things to build a career that actually fits.
 
I’ve lived this transition and helped 400+ professionals do the same.
On average, they gain $36K in salary and step into roles that finally reflect their value.
 
If your goal is to land your next $150K+ role by Spring 2026, now is the time to start.
Book a discovery call and let’s map out a promotion or transition strategy that works for you.
 >>> https://lnkd.in/gyGrMWVg

Kindness at work isn’t soft.
It’s one of the most effective leadership strategies there is.

The moments people remember at work aren’t the big presentations or polished speeches.

They’re the quiet moments most leaders overlook.

▪️Being asked how they’re really doing.
▪️Thanked when no one was watching.
▪️Supported without having to ask.
▪️Having your time and boundaries respected.

These small actions build trust.
And trust is what drives engagement, loyalty, and performance.

What makes quiet leadership powerful is this:
None of these require authority, charisma, or being the loudest voice in the room.
They’re available to anyone willing to lead with intention.
And over time, they compound.

Quiet leadership isn’t about doing more.
It’s doing the small things consistently and letting trust do the rest.

YWCA Nashville & Middle Tennessee

As a strategic HR leader, I oversee the full spectrum of human resources functions, driving organizational success through innovative people management strategies. My role focuses on fostering a high-performing workplace culture while ensuring compliance with all employment regulations.

Human Resources Manager

➢Collaborated closely with the VP of HR to develop and implement a talent strategy that aligns with YWCA's mission and values, enhancing organizational effectiveness and employee value proposition.
➢Built and maintained strong relationships across the organization, providing coaching and support to leaders. Guided managers and employees through various employee relations activities, including performance management plans and disciplinary procedures, fostering constructive outcomes, and maintaining a positive workplace environment.
➢Served as a trusted advisor on talent management practices, enhancing employee engagement and retention. Developed a deep understanding of YWCA’s talent strategy, workforce, and external labor market. Managed end-to-end HR processes encompassing recruitment, job board management, and comprehensive employee life cycle oversight.
➢Partnered with the VP of Human Resources to improve hiring, engagement, and retention of top talent. Elevated onboarding experiences by cultivating networks, refining onboarding materials, and implementing feedback mechanisms to enhance employee engagement and retention.
➢Supervised the seamless transition of HRIS systems, ensuring continuity in employee records, benefits administration, payroll deductions, and time and attendance tracking. Leveraged HRIS platforms and offline tools to maintain accurate employee data. Ensured the effective use of the HRIS system, optimized HR workflows, and maintained compliance with best practices.
➢Communicated compensation and benefits programs effectively to demonstrate commitment to employee well-being. Streamlined benefits enrollment processes and conducted thorough invoice reconciliation, resulting in decreased payroll deduction errors and optimized benefits administration efficiency. 
➢Orchestrated workers' compensation claims, FMLA, and other leave administration, ensuring compliance with regulations and employee well-being.

Human Resources Generalist

The Black In HR (TM)

Elite Member

Community Health Systems

➢	Analyzed financial data for payment discrepancies, billing errors, and detected trends in underpayments resulting in over 1 million dollars in recoveries each year
➢	Partnered with health insurance payors and provider representatives to resolve complex underpayment trends
➢	Updated contract summary matrices to ensure proper reimbursement at the most current contracted rates
➢	Compiled ad hoc reports and queries to audit for revenue opportunities, verified health insurance payor policies and benefits, collaborated with leadership on special projects, managed underpayment appeals, and resolved underpaid claims with 85% recovery rate

Payment Compliance and Contract Analyst

➢	Partnered with leaders to plan, implement and oversee leadership strategies to increase productivity and performance, resulting in streamlined processes that increased employee workflow
➢	Maintained and documented confidential employee personnel files with conduct and attendance data in accordance with human resource policies and procedures and conducted a routine audit of files to ensure accuracy and compliance
➢	Created performance improvement plans and customized one-on-one training sessions resulting in increased productivity, higher performance evaluations scores, and increased company revenue
➢	Educated new employees on company policies, programs, benefits enrollment, and resources, thereby establishing an open-door relationship with frontline employees, and providing them with a point of contact for questions or concerns

BCBS Accounts Receivable Team Lead

➢	Produced and delivered customized quality assurance reports of workflow activities, provided documentation to support annual performance review evaluations, and presented audit findings to leadership, including recommendations for counseling and performance improvement plans
➢	Streamlined Quality Assurance processes and workflows resulting in maximized efficiency, accuracy, and increased productivity
➢	Monitored employee timekeeping records in Kronos and collaborated with leadership to ensure that timecards were accurate for bi-weekly payroll processing, resulting in reduced errors
➢	Screened employee calls, monitored employee workspaces to ensure HIPPA compliance, and stayed abreast of applicable federal, state, and local employment laws and regulations effecting organizational function

Quality Assurance Analyst 

➢	Managed the entire medical claim submission process through follow-up, resolution, and payment
➢	Billed medical claims to insurance companies and researched and appealed erroneous denials
➢	Documented, prioritized, and assigned collection activities for the timely completion of deliverables
➢	Prepared daily reports for the Team Lead and identified areas for process improvements
➢	Reviewed EOBs and maintained an up-to-date knowledge of coding and carrier requirements

Medical Insurance Collector 

Strategic and results-driven Human Resources professional with experience in HR planning, talent management, employee relations, and compliance. Proven ability to develop and implement HR strategies that drive business performance, improve engagement, and reduce organizational risk. Expertise in coaching leaders, guiding HR initiatives, and ensuring compliance with federal and state laws. Adept at succession planning, talent review, and team member relations to enhance organizational capability.

What I do: 

✨Meet people where they are and provide an exceptional employee experience unique to each individual
✨Identify gaps in employee performance and create customized action plans 
✨Cultivate positive work culture through relationship building, onboarding (and re-boarding when necessary), performance management, and training & development.
✨Commit to a standard of servant leadership, ethical compliance, confidentiality, and professionalism

How I do it:

✨Partner with leaders to develop leadership strategies to increase productivity, resulting in streamlined processes that increase employee workflow
✨Create performance improvement plans and customized one-on-one training sessions resulting in increased productivity, higher performance evaluations scores, and increased company revenue
✨Educate new employees on company policies, programs, benefits enrollment, and resources 
✨Establish an open-door relationship with frontline employees, thereby providing them with a point of contact for any questions or concerns that they encounter


Why I do it:

✨Enhance personal and professional growth for people of all backgrounds 
✨Ensure that everyone has a sense of belonging and the space to voice their ideas and concerns
✨Bridge relational gaps between leaders and employees 
✨Develop strategies to increase employee engagement, employee retention, and positive company culture


Things that I enjoy:

✨Watching documentaries
✨Reading
✨Traveling 


Highlighted Skills: 

✨Employee Relations
✨Employee Onboarding 
✨Process Improvement 
✨Employee Engagement  
✨Compensation & Benefits Administration
✨HR Policy Compliance
✨Performance Management


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Lissa Appiah

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The Battle

Lissa Appiah

April Blanch, MSHRM, SHRM-CP

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Lissa Appiah's LinkedIn Performance

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