Songbird Publishing

Digital publisher of Lindsay Shayne (nom de plume) creative fiction and non-fiction. Editor and publisher of historical literature in the public domain.

Owner

Creative, knowledgeable content writer and copy editor with over 20 years' experience in print and online marketing communications.

Writer

Government of Alberta

Providing Information Management advice and consultation for Government of Alberta departments, ministries, and Agencies, Boards, and Commissions.

Senior Information Management Program Analyst

United Way of Calgary and Area

12-week contract writing the 3-Year Report for Healthy Aging Alberta.

Communications Writer

Responsible for researching, developing, and writing governance materials, including policies, standards, guidelines, and procedures, for digital and physical information management within various public bodies.

Senior Information Management Policy Analyst

Promoted effective information management strategies through the research, development, and writing of policies, standards, guidelines, and procedures. As a dedicated corporate trainer, I operationalized governance materials through the dissemination of awareness tip sheets and by creating and facilitating various training courses, working groups, and individual coaching sessions.

Information Management Policy and Awareness Advisor

I regularly interfaced with clients and stakeholders from all levels of government while articulating to them the benefits and constraints of various records lifecycle mandates. I also lead several projects and initiatives and was a member of several committees and project teams as a researcher and subject matter expert of records and information management best practices, acts, and regulations.

Information Management Business Analyst

Implemented and interpreted Records Schedules to transfer records to the Alberta Records Centre and Provincial Archives of Alberta. Utilized the governmental records management database to initiate records transfers and recorded file information in document management systems. Responsible for the writing and editing of various processes, procedures, and training manuals to support day-to-day business functions. Completed inventories of semi-active records in the storage repository and moved boxes of physical records to their designated shelving locations.

Records Coordinator

The University of British Columbia

Responsible for various archival tasks including the scanning and editing of digital records including the President's Office index card collection.

Graduate Student Assistant - UBC Archives

Morris & Helen Belkin Art Gallery - The University of British Columbia

Duties included accessioning a multi-media accrual to the Alvin Balkind fonds, from appraisal through to the preservation, re-housing, arrangement, and description of the assets.

Student Archivist

Museum of Anthropology at UBC

Responsible for accessioning an accrual to the Wilson Duff fonds, with duties ranging from updating the finding aid to make it RAD compliant to working with non-textual First Nations anthropological archives.

Archivist Practicum

Simon Fraser University

Responsible for arranging and describing the large Daryl Duke accession, as well as producing a finding aid which details contents including textual records, audio/visual materials, photographs, and ephemera. I was also responsible for setting up an exhibition to showcase key pieces of the fonds and draw visitors to SFU's Rare Books and Special Collections archives.

Archivist Internship

Tourism Vancouver Island

Provided first point of contact customer service and distributed tourism marketing materials to various potential visitors, regional tourism stakeholders, and the general public. Also provided secretarial and clerical support to the Marketing Manager and general office. Responsible for researching and writing advertorial content for destination marketing materials including the Vancouver Island Garden Trail Guide and Wine Island Guide.

Distribution Coordinator

Provided customer service support for internet users and answered questions regarding functionality of their internet, billing issues, duplicate charges, and refunds, as required.

Customer Service Representative

I'm a creative fiction writer, essayist, poet, and playwright. My historical fiction novel, Seven Springs, is published under my nom de plume, Lindsay Shayne. A selection of my poetry, essays, and creative non-fiction are published on Medium, and I contribute frequently on that platform under Lindsay Ripplinger at: https://medium.com/@songbird.publishing

My creative works have appeared in AskedUs Magazine, Portal Magazine, backofthebook.ca, and Western Grandparent Magazine. My stageplay The Biz was workshopped by the Western Edge Theatre Company in Nanaimo, BC. 

Active works in progress include The Newly Frugal: A Beginner's Guide to the Frugal Lifestyle (scheduled for publication in 2024), and Frank's Rise, an historical fiction novel set within the aftermath of the 1903 Turtle Mountain rockslide. 

I dabble in a variety of art forms, including collage, drawing, watercolours, and acrylics. Discover the collage-making process from the ground up with my Songbird Collage Arts YouTube channel. Prints available on Redbubble at: https://www.redbubble.com/people/songbirdcollage/shop

As a digital book publisher, I have curated and edited more than 35 classic works of literature. From the complete works of Oscar Wilde to Jane Austen's most popular titles, Songbird Publishing brings the best of the English canon to your mobile devices. Visit Lindsay Shayne on Amazon.

As an avid photographer with a passion for architecture, you'll find me snapping skylines on any given Sunday. From towering International design to the light and shadows of Brutalism, I love sharing unique perspectives and inspiring creativity through images. Prints available on Redbubble at: https://www.redbubble.com/people/songbirdphoto/shop

In addition to my creative pursuits, I'm also a Certified Information Professional, managing government information for more than 11 years.

Lindsay Ripplinger

Crystal Baran

Integrative Life Coach

Thrive&Glow

If you are looking to get fit and get healthy, or maybe level up to your next best version of you...then you've come to the right place! Thrive & Glow is a virtual fitness, wellness & lifestyle studio, offering a super fun way for you to get fit and healthy within a supportive community of health seekers.

​5 classes/ week - combination of livestream and pre-recorded classes
Pilates, HIIT, yoga, stretch, bodyweight fitness, barre, zumba...
High quality, certified instructors from all over the world
Thrive Live @ 5 - Livestream chats (podcast style) with experts in the field of health, nutrition, mindset, optimal living...to help you level up
Private Facebook community where a supportive community lives and the conversations happen
Monthly or yearly memberships

Co-Owner

Martin Desjardins Immobilier

Executive Assistant Office Manager

BMO Financial Group

Overview:
Manages and coordinates the completion of operational activities, associated with all new branch openings, relocations and renovations in Canada. 
Identifies, recommends, and assists in the implementation of process improvements associated with the new branch opening/relocation and renovation processes.
Manages and assists with assigned projects, as they relate to change management process.
Change Management
•	Complete all assigned operational activities on behalf of the Branch Manager, in the relocation, renovation, consolidation and new branch opening process, ensuring that respective CPNs are up-to-date.
•	Resolve all issues raised and escalated through the change management process.
•	Work closely with key partners in Canada and the US to ensure consistency of change management processes north/south.
•	Provide best practices, insights and additional tools and resources in regards to managing change and working within a new branch design/layout with the various branch teams in advance of their change.
•	Provide onsite change management support to branch teams in form of open forum discussions, training sessions, choreography sessions etc.
•	Provide strong post implementation support to branch to ensure change management concepts are sustained.
Process Improvements:
•	Recommend and assist in the implementation of approved changes/best practices to processes and tools related to the new branch opening/relocation and renovation processes.
•	Recommend and assist in the implementation of approved changes/best practices to processes and tools related to the Change Management Process 
•	To update CPNs to be an easy to use/understand document for anyone that reviews it. 
•	Create standardized templates for various change management task (emails, meeting verbiage, etc)
•	Be the center of expertise for Centralized Cash process, CHIP terminal, etc for all assigned New, Relocations and Renovation projects.

Specialist, Change Management & Process

- Key responsibilities include proactive development and aquisition of new clientele. 
- Prospecting new clientele via partnerships with local businesses to increase visibility in the local market
- Assist, advise and meet the needs of personal customers in order to achieve their lending, investment and personal banking goals.

Financial Services Manager

Manager Customer Service
-Complaint resolution and client satisfaction 
-Hiring and training of new Customer Service Representatives; interviews, human resources processes.
-Coaching and training of team to instil the vision and company brand
-Manage sales and service floor to ensure maximum customer service
-Branch Compliance Office (Branch Operations)
-Integrating company strategy into branch practices in a consistent manner

Assistant Branch Manager

YM INC.

Retail Store Manager

My focus is on you, your wellness, your journey, and helping you manage stress while achieving meaningful personal growth. Together, we'll explore how you can embrace your authentic self, align your life with your core values, and redefine success on your terms. 

Through a holistic coaching approach, I’ll support you in overcoming challenges, fostering self-acceptance, and creating a balanced, purposeful life. You deserve to thrive, and I’m here to guide you every step of the way. 

Over time, we lose pieces of ourselves, simply because we are moving through life with a blind sense of security.  I help you take a step back and regain your soul, who you are at the core.  

​

taplio

The Battle

Lindsay Ripplinger

Crystal Baran

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