Quest Technology Group

If you're a business leader who dreads dealing with technology folks, you're not alone. IT people speak their own baffling language. They love technology. Business not so much.

But this is what today's tech savvy business leaders know -- success is built on a well-planned, scalable technology foundation. That means being comfortable with technology conversations, being able to ask the challenging questions that IT folks don't want you to ask. 

We've been sitting beside business leaders for 32 years, helping them put the right technology to work for their companies. We like technology, but we love business even more. Together we uncomplicate, make practical technology buying decisions, and build the right teams of business technology thinkers.

•	Outsourced CIO/CTO
•	Business, technology and marketing growth strategy
•	Managed security provider (MSSP)
•	Application and data integration to leverage current company investment
•	Integration of third party and corporate applications
•	Software development partner for in-house projects
•	Data analysis
•	Development collaboration for in-house projects
•	Opportunity discovery
•	Managed security services provider

President

Quwho

At Quwho we believe that connected, engaged members support ongoing growth for member-based organizations.  Real engagement happens when members'​ needs and the organization's actions align. Quwho provides the private community platform for organizations and their members to connect, communicate and build lasting value.

Quest Mobility Solutions

Quest Mobility Solutions creates accessible living spaces for anyone with physical or medical needs.

Sagaz Partners

We are not a marketing agency.
We are not a technology company.
What we are is the new mashup of both.
We're built for the new reality of business growth through customer-driven value.

•	Discover and build on the value in existing technology, people, and process assets
•	Data asset discovery
•	Technology best-fit analysis and execution
•	Software integration
•	Develop customer engagement strategy
•	Content strategy and creation
•	Marketing strategy
•	E-commerce strategy and implementation
•	Technology infrastructure

Strategic Partner

Quest Medical Outfitters

Quest Medical Outfitters is a full-service durable medical equipment company in the heart of Orlando. We serve a broad range of clients in the areas of equipment sales, service and rentals.

Software Design Group / SAIC

Designed insurance company and agency software

Business Analyst

Travelers /EBS

Designed insurance agency software for the independent agency market.

Software Application Analyst

CNA Insurance

•	National accounts underwriter
•	Selected to lead a pilot program for targeted business insurance
•	Selected as a team member on the first personal auto insurance automation project
•	IT management

IT, Underwriting

What Do Your Clients Really Want from Your Company?

(Hint...it's more than just the products and services you deliver every day.)

Are these everyday challenges leaving no time to learn what your customers want?

.  too little time
 . too many choices
 . too much information
 . not enough cash or customers
.  not as productive as you could be
.  fear of being left behind
 . continuous need to learn and stay competitive
 . putting out fires
 . not enough time to focus on the big vision
 . "I know what I need to do. I just don't know how."
 . lack of quiet thinking time

"There has to be a better way", you say.

The Better Way Starts with Understanding Your Customers.

You've invested in technology, people, and smart business practices. We work right beside you to put these together in new, unexpected ways.

Strategy - Why does your company do what it does every day?

Technology - What are the tools, assets, and frameworks that help you deliver more of what your customers really want and need from you?

Marketing - Who do you create your most valued work for?

Productivity - How can you deliver more of what's important to your company, clients, employees, and business partners?

Services Tailored to Your Company

We know that every company has its own unique needs, goals, and approach to success. We're not here to change who and what you are. We're simply your partner in delivering your best products and services every day. You decide how you want us to contribute.

. growth strategy planning and implementation
. make the most of your existing IT investments
. create a secure, reliable technology infrastructure that grows with your company
. hands-on day-to-day IT services
. practical cybersecurity solutions for your organization
. discover new opportunities and bring them to life
. turn your expertise and knowledge into useful content your clients and prospects appreciate
. create, manage company knowledge hub as the go-to resource for clients
. develop simple tools that streamline your day-to-day activities
. access and use the valuable data your company has collected over the years
. listen and implement the solutions your customers want and need the most from you

Yes, technology is part of our name, but we think of technology as a tool. What we really love is business, and the amazing opportunities right in front of each of us. They simply need to be discovered and shared.

Linda Rolf (Fractional CIO)

Tom Wardman

Helping businesses build genuine customer trust through proven marketing systems that deliver reliable revenue growth. Providing "done-for-you" support as a Fractional Marketing Director and HubSpot Consultant, with strategic leadership as an fCMO. Delivering team training and coaching to foster self-sufficiency in sales and marketing teams, drawing on a decade of in-house and agency experience.

Director, Fractional Marketing Consultant

Build a Trusted Brand

"Build A Trusted Brand" is my first book, covering how to transform marketing chaos into predictable growth. In it, I share the proven 9-step Trust BLUEPRINT™ that has delivered exceptional results for businesses across multiple industries. How can a single framework be so effective? Simple, it's all about building genuine customer trust. In a world where 80% of the buying decision happens before someone contacts you, prospects need answers at every stage of their journey. "Build A Trusted Brand" shows businesses exactly how to create systematic marketing that turns prospects into loyal customers and passionate advocates.

Author, Creator of The Trust BLUEPRINT™

Endless Customers

Part of a select network of coaches worldwide, guiding in-house sales and marketing teams to complete self-sufficiency through training and coaching. Delivering proven frameworks that attract customers and build lasting trust, based on experience from both in-house and agency roles. Fostering company alignment around shared vision and buyer-focused content that establishes brands as trusted voices in their industries.

Endless Customers Certified Coach

SE Advisory Services

Led cross-functional collaboration with global teams, external vendors and senior leadership to facilitate CRM migration from HubSpot to Salesforce Marketing Cloud. Developed interim reporting solutions during regional realignment, increasing visibility into MQL acquisition. Provided ongoing support for manual data migration processes, ensuring continuity of marketing operations and maintaining data integrity throughout the transition period.

Technology Strategy & User Experience Manager

Developed custom reporting dashboards to analyse marketing efforts, increasing visibility into ROI and revenue attribution through an improved Salesforce integration. Collaborated closely with sales teams across multiple Regional Business Units to develop tailored sales enablement handover processes, implementing region-specific lead scoring systems, leading to more efficient resource allocation and a 44% YoY increase in qualified opportunities.

Marketing Technology Manager

Drove integration of sales and marketing teams through in-person workshops, leading to increased company buy-in and a collaborative content plan. Implemented an audit and overhaul of HubSpot, and oversaw the launch of a new website with improved messaging, resulting in a 25% increase in conversions and a 38% increase in sessions across global markets.

Digital Marketing Manager

Socially Grown Ltd - Digital Growth Agency

Promotion in role, taking on full operational purview of the client delivery team. Line managed a team of 6 with regular personal development opportunities. Account managed enterprise clients, overhauling reporting function and assisting with new business proposals.

Head of Strategy & Operations

Leadership team position. Increased product fees by an average of 55% by transitioning from hourly billing to points pricing. Slashed freelancer costs by recruiting in-house, in turn growing the client delivery team by 165%. Streamlined agency communications and efficiencies through deployment of Slack, ClickUp and defined processes.

Head of Digital Strategy

Inbound FinTech

Account Manager position, working with global FinTech and SaaS businesses. Surpassed client monthly and quarterly lead and sales targets by aligning inbound strategies with business goals. Mentored Executive-level team members through training and shadowing opportunities.

Account Strategist

Selesti

Responsible for developing the agency marketing strategy and new business. Outperformed lead value targets by an average of 20%, generating £3m in lead value in 10 months. Increased monthly content production by 170%. Co-presented webinar with Brandwatch, netting a fivefold increase in webinar registrants.

Content Marketing Manager

MM:Growth | Inbound Marketing Agency

In charge of developing the company's revenue plan. Increased monthly proposal fee by 375% following an overhaul of the company pricing structure and website. Supervised client content production process, maximising keyword rankings and featured snippets. Deployed HubSpot internally through team training.

Sales & Marketing Manager

We are PF

Account Manager position, working with a 10+ client portfolio of accountancy firms globally. Fostered deeper relationships with project clients, identifying and converting c.£250k in upsell retainer opportunities. Also directed pre-and-post marketing for a client event, resulting in a 15% YoY increase in ticket sales.

Client Marketing Manager

Finnies Accountants

Junior marketing position, responsible for establishing the company marketing strategy, including local magazine coverage. Gained experience liaising with multiple third-party agencies and stakeholder management, including presenting marketing proposals and reports to the company leadership team.

Social Media & Marketing Coordinator

Welcome to my corner of LinkedIn, where content strategy, leadership and guidance, and marketing systems come together to transform your business into a credible industry leader.

If you're anything like the driven entrepreneurs and businesses I work with, you're a top expert in your field but your marketing isn't bringing in the customers your business needs. Today's buyers want to work with brands they trust, not just those that advertise the most. You might be spending too much on marketing without seeing results, watching customer numbers drop despite increased efforts, or struggling to close deals because customers don't trust you yet. Without a clear strategy, you're leaving money on the table.

Here's where I step in. Drawing on over a decade of experience in marketing and business strategy, I help businesses like yours through:

1️⃣ Done-for-you: Complete marketing management and HubSpot implementation without the overhead, delivering consistent results while you focus on your business.
2️⃣ Done-with-you: Strategic leadership as a Fractional CMO that transforms team performance and aligns your marketing with business goals.
3️⃣ Done-by-you: Expert coaching that gives your team the skills to handle marketing in-house and end agency dependence for lasting self-sufficiency.

Using these practical frameworks, I've guided businesses from small local brands to billion-dollar enterprises to achieve remarkable success:

🚀 5200% increase in lead generation following a relaunch of website, messaging and pricing structure.
🚀 45% increase in MQLs and full alignment between sales and marketing teams through expanded lead acquisition.
🚀 £3 million added to sales pipeline in 10 months through a 170% increase in monthly content production.

Your brand's trust is your most valuable asset. If you're ready to build a trusted brand that consistently attracts customers, message me directly with 'Trusted Brand' to see how we can achieve these results together.

If you're still exploring, stay tuned here for regular insights on building customer trust. You can also preorder my book, Build a Trusted Brand on my website or by clicking on the "Featured" section of my profile.

And a little insider tidbit for fun: I'm not just about marketing strategy; I also happen to be a "retired" musician!

Thank you for taking the time to connect. Let's build your trusted brand, together.

taplio

The Battle

Linda Rolf (Fractional CIO)

Tom Wardman

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