Libby Magliolo

SMU Cox School of Business

I teach MBA-level business communications and presentation techniques courses. The courses focus on equipping students with the core skills needed to create and deliver a range of different types of presentations to a wide variety of corporate audiences.

Adjunct Lecturer

The Slide Master, LLC

I teach professionals how to build and deliver effective presentations. 

Through on-site as well as hybrid training sessions for audiences ranging from interns to executives, I teach the skills that busy professionals need in order to create and present in a way that drives efficient decision-making. We've all sat through meetings that could have been emails, and we have all seen too many PowerPoints that are "walls of texts" and covered in bullet points and 8-point fonts. 

Bad presentations result in lack of engagement, unproductivity, slowed decision-making and are a waste of everyone's most valuable commodity - time. Learn how to quickly put together an attractive, engaging, data-filled PowerPoint deck and learn how to give a presentation that drives conversation and decision-making.

Business Owner

Frontier Communications

Owned the strategic planning efforts and the executive communications for the SMB (Small & Medium Business) division at Frontier. 

Oversaw the SMB division analytics and performance reporting as well as translating analytics into actionable insights as well as into a clear, concise executive story.

Director of Business Planning

Southwest Airlines

Work with Southwest's DEI leadership, Company executives and key internal stakeholders to create Southwest's DEI strategic roadmap and company's diversity initiatives. Work with key stakeholders to co-create DEI goals and initiatives and oversee progress. Create executive messaging and Board updates on progress.

Diversity, Equity & Inclusion Strategy & Planning

Oversee all training, development and organizational health efforts for Southwest Business, a 180-person B2B sales organization. Responsible for departmental employee engagement, including surveys and associated action plans to increase employee engagement, development and retention as well as StrengthsFinders rollout.

Manager of Organizational Health

Manage the Corporate Sales Department Planning portfolio of projects, roll those projects into the overall Commercial Plan and work to foster alignment and prioritization within the Commercial organization as well as with key partners including Technology, Corporate Strategy and Corporate Delivery. 

Sr. Business Consultant

JCPenney

Assessing new business development opportunities and new partnerships for strategic fit within the company's short and long-term growth goals:

	• Manage the development, implementation and analysis of new business partnerships and other opportunities
	• Coordinates and performs research studies, analysis and development of conclusions, due diligence, financial modeling and scenario analysis to obtain appropriate levels of information from both internal and external sources to make sound business decisions
	• Develop and manage benchmarking efforts, competitive analysis and in-depth consumer insights
• Generate actionable insights from primary and secondary customer and industry data.

Senior Manager, Corporate Strategy & New Business Development

Senior Associate in the Customer Impact Consulting group with a focus on the Entertainment, Media, and Communications Industries. Project experience includes: 

• Directed project management for mobile-first video offering being brought to market by major US telecom provider; worked with content acquisitions team and content providers, supporting onboarding of $150MM of video content.  
• Large-scale transformation effort at major US telecom provider which served to support and drive aspects of provider's top strategic priorities to transition from legacy wireline products to strategic IP-based products and to significantly reduce costs in the transformation effort. 
• Business and customer experience analysis at US telecom provider: analyzing internal and external impacts brought about by transformation efforts. 
• Establishing a best practices pricing strategy for a major transportation and logistics provider. 

Other major non-client efforts included:
• Led MBA recruiting efforts for target business schools, maintaining relationships with career centers as well as helping guide students through the recruiting process. 
• Founding member of the first Women in Consulting group for PwC Advisory

Senior Associate Consultant

American Airlines

Designed and implemented a new profitability model that included new assumptions in order to more accurately calculate breakeven levels, thus enabling better pricing decisions and best practices within the revenue management functions. 

Created a model that reevaluates customer value by assigning weights to a range of factors including levels of revenue, and costs driven by a particular customer. 

Planned and executed a new pricing promotion, and performed back-end analytics to evaluate the effectiveness of the promotion.

Cargo Revenue Management MBA Intern

American Architectural Manufacturers Association (AAMA)

Directed content development, review of content and publication of monthly e-newsletter and additional online news content. I created copy for press releases and worked with AAMA’s public relations consultant to facilitate the organization’s P.R. initiatives with industry trade publications. Increased company web traffic by educating clients on new site features as well as social media efforts and RSS feed technology. 

Coordinated development and use of customer and member educational programs. I completed design and layout of in-house brochures and other promotional materials as needed, using Microsoft Publisher and Adobe Photoshop.

Communications Coordinator

Wheaton College

Supervised 16 student employees working for the Annual Giving Department of Wheaton College's Development Office. 

Conducted interviews, monitored each of the sixteen student employees' progress, and coached them throughout the year as they called alumni through the College Phonathon and solicited pledges for the college.

Student Call Center Supervisor

City of Dallas

Worked with the Mayor's office in organizing the citywide Mayor’s Back-To-School Fair; an annual event that draws 35,000 attendees. Arranged corporate sponsorship and volunteer participation for the event and coordinated City Council and city departmental involvement.

Community Event Intern

After completing my MBA, I have spent my post-graduate career in management consulting and corporate strategy roles. I also lean into organizational health and diversity & inclusion work whenever I can. My passion is around teaching others how to tell a compelling executive-level story, give persuasive presentations, and learn how to create the visual aids (PowerPoint) to support those efforts.

How to Work With Me: 
- I create digital products including PowerPoint templates, eBooks and guides, available here: https://libmags.gumroad.com/
- I offer corporate training sessions on Slide Design,  Excutive Presentation Skills and hands-on workshops. Send me a message for further information and scheduling.

I own the strategic planning efforts and the executive communications for the SMB (Small & Medium Business) division at Frontier. 

Oversee the SMB division analytics and performance reporting as well as translating analytics into actionable insights as well as into a clear, concise executive story.

Our World Energy

Took over US and Offshore Payroll teams, Offshore core HR, Offshore recruitment, and Offshore Benefits management, now overseeing over 500 team members in 11 states and 4 countries.

Global Director of Human Resources

Reporting to the CEO, I oversee core HR, recruitment, and benefits for 300 employees across 9 states.

Director of Human Resources

Harvard Business Review

The Harvard Business Review Advisory Council is a select group of professionals from various industries who provide insights and feedback on business trends and research. The council plays a key role in shaping the content and direction of the Harvard Business Review, ensuring it remains a leading source of innovative ideas and strategies for business leaders worldwide.

Advisory Council Member

Safe Space

the HR community for people prioritizing their people

Founding Member

Hacking HR

The Hacking HR Experts Council (Senior Leaders Council) is the number one community for senior people, business, and HR leaders. 

The Council's goal is to provide insights, ideas, recommendations, and expertise about very specific topics to the thousands of members of the Hacking HR community and the extended HR community.

Founding Member, Experts' Council

StartupExperts

StartupExperts is an invite-only community of experienced HR, Finance, and Ops leaders who understand that while we tend to be “teams of one” or leaders of teams at individual companies, we all regularly encounter the same business challenges and believe that collectively we are stronger when we support each other. As a community of professionals we are passionate about learning, we want to build deeper relationships with our peers, and most importantly we find personal satisfaction in giving to others.

Member

Talent Marketing Board

BrightStar Care

👉🏼 Employee Retention SME for Franchise Network

• Developed two retention initiatives and led pilot
• Organized and hosted monthly webinar on Retention-focused topics for field operations teams
• Hosted 1:1 office hours with individual offices to provide bespoke support

Senior Director of Workforce Retention

Advancing Beyond the Spectrum

👉🏼 First People & Operations Hire

• Built HR department, ran as Team of 1
• Cut Time to Hire by 2.7 weeks in 1st Year
• Reduced regrettable turnover by 32.3% in 1st Year


People
-responsible for developing/implementing all people operations processes
recruitment, onboarding and offboarding, retention, employee relations, disciplinary actions, performance management, employee engagement, reward and recognition, HR compliance, HR technology implementation, organizational design, succession planning, and talent development.

Operations
-Build/scale Operations Team
-Develop + track meaningful metrics across the organization
-Lead innovation + continuous process improvement across all teams

Compliance
-Regulatory compliance
-State and federal compliance
-Build + maintain compliance improvement processes

Financial
-develop/track fiscal budgets
-analysis of trends, develop projections

Leadership
-support + develop meaningful relationships with all staff
-uphold ABS core values + support in culture initiatives with HR
-continuous collaboration + feedback to/from staff and management team 
-own strategic planning process, liaise with legal and financial advisors to ensure proper direction and develop sound execution plans

Director, People & Business Operations

WhereBy.Us

👉🏼 First People & Operations Hire


-HR/People Lead
Recruitment, onboarding, compliance, benefits, payroll, reviews, team/company retreats, employee initiatives & programs

-Operations
Business compliance with all federal and state agencies, continuous process improvement for client delivery, new hire onboarding, Salesforce implementation and customization, expense reporting, budget tracking & management

-Bookkeeping
Accounts payable, accounts receivable, contractor payments, accountant liaison, account reconciliation 

-Support
Support the teams with supply orders, customer service requests for subscriptions/services, etc.

Operations Manager & People Lead

Paperclip Virtual

At Paperclip Virtual, I specialized in working with micro businesses and solo entrepreneurs who are seeking to do the highest good in the world. Whether through coaching, consulting, or education, these clients are trailblazers in their fields, and Paperclip Virtual is the backbone for their platform.

Owner/Business Strategist

Global People Leader | Bilingual- English/Spanish | 1st Gen Cuban-American | 3x Startup Operator | 3x Girl Mom

I'm a 3x startup operator, 2x first People hire, and bilingual people/operations leader with 12 years of experience in building and growing teams through vital growth phases, bringing best practices to technology forward SMBs. 

taplio

The Battle

Libby Magliolo

Laura García-Courrau

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