Libby Magliolo

SMU Cox School of Business

I teach MBA-level business communications and presentation techniques courses. The courses focus on equipping students with the core skills needed to create and deliver a range of different types of presentations to a wide variety of corporate audiences.

Adjunct Lecturer

The Slide Master, LLC

I teach professionals how to build and deliver effective presentations. 

Through on-site as well as hybrid training sessions for audiences ranging from interns to executives, I teach the skills that busy professionals need in order to create and present in a way that drives efficient decision-making. We've all sat through meetings that could have been emails, and we have all seen too many PowerPoints that are "walls of texts" and covered in bullet points and 8-point fonts. 

Bad presentations result in lack of engagement, unproductivity, slowed decision-making and are a waste of everyone's most valuable commodity - time. Learn how to quickly put together an attractive, engaging, data-filled PowerPoint deck and learn how to give a presentation that drives conversation and decision-making.

Business Owner

Frontier Communications

Owned the strategic planning efforts and the executive communications for the SMB (Small & Medium Business) division at Frontier. 

Oversaw the SMB division analytics and performance reporting as well as translating analytics into actionable insights as well as into a clear, concise executive story.

Director of Business Planning

Southwest Airlines

Work with Southwest's DEI leadership, Company executives and key internal stakeholders to create Southwest's DEI strategic roadmap and company's diversity initiatives. Work with key stakeholders to co-create DEI goals and initiatives and oversee progress. Create executive messaging and Board updates on progress.

Diversity, Equity & Inclusion Strategy & Planning

Oversee all training, development and organizational health efforts for Southwest Business, a 180-person B2B sales organization. Responsible for departmental employee engagement, including surveys and associated action plans to increase employee engagement, development and retention as well as StrengthsFinders rollout.

Manager of Organizational Health

Manage the Corporate Sales Department Planning portfolio of projects, roll those projects into the overall Commercial Plan and work to foster alignment and prioritization within the Commercial organization as well as with key partners including Technology, Corporate Strategy and Corporate Delivery. 

Sr. Business Consultant

JCPenney

Assessing new business development opportunities and new partnerships for strategic fit within the company's short and long-term growth goals:

	• Manage the development, implementation and analysis of new business partnerships and other opportunities
	• Coordinates and performs research studies, analysis and development of conclusions, due diligence, financial modeling and scenario analysis to obtain appropriate levels of information from both internal and external sources to make sound business decisions
	• Develop and manage benchmarking efforts, competitive analysis and in-depth consumer insights
• Generate actionable insights from primary and secondary customer and industry data.

Senior Manager, Corporate Strategy & New Business Development

Senior Associate in the Customer Impact Consulting group with a focus on the Entertainment, Media, and Communications Industries. Project experience includes: 

• Directed project management for mobile-first video offering being brought to market by major US telecom provider; worked with content acquisitions team and content providers, supporting onboarding of $150MM of video content.  
• Large-scale transformation effort at major US telecom provider which served to support and drive aspects of provider's top strategic priorities to transition from legacy wireline products to strategic IP-based products and to significantly reduce costs in the transformation effort. 
• Business and customer experience analysis at US telecom provider: analyzing internal and external impacts brought about by transformation efforts. 
• Establishing a best practices pricing strategy for a major transportation and logistics provider. 

Other major non-client efforts included:
• Led MBA recruiting efforts for target business schools, maintaining relationships with career centers as well as helping guide students through the recruiting process. 
• Founding member of the first Women in Consulting group for PwC Advisory

Senior Associate Consultant

American Airlines

Designed and implemented a new profitability model that included new assumptions in order to more accurately calculate breakeven levels, thus enabling better pricing decisions and best practices within the revenue management functions. 

Created a model that reevaluates customer value by assigning weights to a range of factors including levels of revenue, and costs driven by a particular customer. 

Planned and executed a new pricing promotion, and performed back-end analytics to evaluate the effectiveness of the promotion.

Cargo Revenue Management MBA Intern

American Architectural Manufacturers Association (AAMA)

Directed content development, review of content and publication of monthly e-newsletter and additional online news content. I created copy for press releases and worked with AAMA’s public relations consultant to facilitate the organization’s P.R. initiatives with industry trade publications. Increased company web traffic by educating clients on new site features as well as social media efforts and RSS feed technology. 

Coordinated development and use of customer and member educational programs. I completed design and layout of in-house brochures and other promotional materials as needed, using Microsoft Publisher and Adobe Photoshop.

Communications Coordinator

Wheaton College

Supervised 16 student employees working for the Annual Giving Department of Wheaton College's Development Office. 

Conducted interviews, monitored each of the sixteen student employees' progress, and coached them throughout the year as they called alumni through the College Phonathon and solicited pledges for the college.

Student Call Center Supervisor

City of Dallas

Worked with the Mayor's office in organizing the citywide Mayor’s Back-To-School Fair; an annual event that draws 35,000 attendees. Arranged corporate sponsorship and volunteer participation for the event and coordinated City Council and city departmental involvement.

Community Event Intern

After completing my MBA, I have spent my post-graduate career in management consulting and corporate strategy roles. I also lean into organizational health and diversity & inclusion work whenever I can. My passion is around teaching others how to tell a compelling executive-level story, give persuasive presentations, and learn how to create the visual aids (PowerPoint) to support those efforts.

How to Work With Me: 
- I create digital products including PowerPoint templates, eBooks and guides, available here: https://libmags.gumroad.com/
- I offer corporate training sessions on Slide Design,  Excutive Presentation Skills and hands-on workshops. Send me a message for further information and scheduling.

I own the strategic planning efforts and the executive communications for the SMB (Small & Medium Business) division at Frontier. 

Oversee the SMB division analytics and performance reporting as well as translating analytics into actionable insights as well as into a clear, concise executive story.

Intelligage

Strategic Advisor | Mentor

Available for new opportunties

Product and transformation leader passionate about turning complexity into clarity and transforming strategies into scalable action. My approach focuses on bridging the gap between customer needs, business goals, and technology, all while fostering a collaborative and outcome-driven environment. Whether through agile transformation or product innovation, I love empowering cross-functional teams to create what truly matters and achieve remarkable results together.

Key Expertise:
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Skilled in customer journey mapping, use case development, and data-driven market research to deliver impactful, user-focused outcomes.

𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐚𝐧𝐝 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧: Proven track record of crafting strategic roadmaps and driving business results, including 50% revenue growth and 30% operational cost savings.

𝐀𝐠𝐢𝐥𝐞 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧: Experienced in leading teams through ambiguity, managing risk, and fostering a culture of adaptability and continuous improvement.

𝐄𝐦𝐩𝐚𝐭𝐡𝐞𝐭𝐢𝐜 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Builds collaborative, high-performing teams by fostering trust, accountability, and diverse perspectives across all organizational levels.

Product Strategy & Operations Executive

Sabre Corporation

Excelled as an organizational change agent modernizing product management and software engineering. Hired initially to establish a global product management COE for 300+ global product managers, rapidly advanced into a business transformation leader to introduce and foster new ways of working for the product and engineering organization of 4,000+.

Director, Business Transformation

Director, Global Product Management Excellence

Headstorm

Led the development and execution of the go-to-market strategy for the product strategy and innovation service offering, resulting in a 20% increase in company revenue.

Delivered cross-industry product and innovation projects in FinTech, 3PL and retail industries.

A fintech services firm was lacking a future technology-enabled vision.  Facilitated innovation workshop with the executive team to define a vision for the future and executed the vision through iterative development cycles by leading a team of 10 full-stack developers and architects, which decreased the company's operating cost by 30% and increased customer engagement by 20%.

A retail convenience chain was looking to make investments in the health and wellness space. Managed a  team of strategists in developing multiple concepts, worked with the client to identify top priorities, and then developed business cases, business models, and roadmaps for how and where to start executing.

A third-party logistics company wanting to decrease operational costs and optimize business operations. Led a team of strategists and designers to develop a roadmap by leveraging human-centered design techniques, performing first-person interviews and observations, and marrying with technology solutions and market data to develop a set of solutions that would realize a 40% ROI.

Managing Director, Product Strategy & Delivery

JLL Technologies

Developed a future-forward vision for JLLT's CMMS Platform, Corrigo, including a growth strategy and a roadmap to increase revenue by 3x over a two-year horizon, and created a flywheel for how other product offerings would integrate into the ecosystem.

Spearheaded new product offering for SaaS solution, including primary market research, business case development, product strategy, organizational design, roadmap development, and market testing.

- Created customer personas, journey maps and defined key success metrics
- Leveraged qualitative and quantitative data to inform product direction
- Led the iterative concept development and hypothesis testing through the use of data analytics

VP, Business Intelligence Platform

Tata Consultancy Services

I spearheaded a large-scale, enterprise digital marketing/e-commerce transformation for an audio consumer electronics giant and operated and managed the $100M P&L for the Customer Experience Transformation practice.

Key leader of Customer Experience Transformation consulting practice who developed service offerings, sales strategies, and the go-to-market approach. 

Led the optimization of a global e-commerce platform to deliver a unified global brand experience from which personalization and rich experience will be delivered to customers.
- Aligned programs to strategic business objectives by partnering with senior client leaders to define goals, needs, and expectations. 
- Increased author community productivity 
- Enabled smaller code releases, and increased production deployments from quarterly to monthly allowing faster time to market for new features and functionality
- Created standardization of product data models increasing digital channel performance 
- Upgraded solution stack to stabilize platform leading to reduced latency for customers visiting digital properties

Engagement Director, Customer Experience Transformation

A leader within the Digital Services consulting practice fueled with customer-centric, seamless multi-channel interactive digital strategies. Influenced several transformational initiatives as subject matter expert, project lead, and client partner on topics such as e-commerce, workforce management, analytics, cybersecurity, and customer experience. 

Led cross-functional, multi-disciplined, distributed teams that include strategists, creatives, engineers and developers in designing, architecting, and building end-to-end solutions by employing agile methodologies.  These engagements spanned multiple industries including high tech, telecom, software, and life sciences.  

My efforts resulted in growth strategies that increased product market share, decreased cost to serve, and streamlined business processes increasing productivity and customer sentiment.

Senior Manager, Digital Services

Channel Intelligence

Drove the vision and implementation of an eCommerce marketing product line for retailers covering product planning and execution throughout the product lifecycle. Led the Product Management practice to delivery functionality on time and within budget, managed the Business Operations to reduce cost to serve and Client Service business unit to increase customer engagement. Worked collaboratively with engineering, sales and marketing to ensure the business units were aligned and revenue goals were met.

Senior Manager Product Management

Built the Support organization for an eCommerce marketing product. Hired to assist in closing new client sales and protect revenues of existing client base.  Was able to reduce operational costs, identify growth opportunities and increase client satisfaction.  Client base consisted of Internet Retailers Top 500, including multiple large brick and mortar electronic and large discount retailers.

Director, Client Services

Great products begin with empathy, scale through strategy, and succeed via relentless execution. As a product executivee, I connect customer insight, business strategy, and technology to deliver measurable outcomes, scalable platforms, and empowered teams.

🔹 BUILDING IMPACT
For 15+ years, I’ve helped companies scale smarter, innovate faster, and operate more effectively. I lead product transformations that modernize SaaS platforms, drive AI-enabled growth, and align product strategy with business outcomes.

✅ Delivered $20M+ in net new revenue and reduced operational costs by 40% via SaaS modernization
✅ Architected multi-phase AI product strategies with 50% projected revenue lift
✅ Launched fintech platform that cut costs 30% while accelerating time to market

Core Skills: Product Strategy, Platform Growth, SaaS & AI Transformation, GTM Planning, Customer-Centric Innovation

🔹 HOW I OPERATE
I bring structure to ambiguity. I scale product operations, clarify priorities, and implement lean systems that unlock efficiency and cross-functional momentum.

✅ Boosted developer productivity 20% via DevOps and GenAI integration
✅ Increased team efficiency 25% and uncovered $2M in savings through value stream mapping

Core Skills: Product Operations, Agile Leadership, Cross-Functional Alignment, OKRs & Outcome Metrics

🔹 WHAT I VALUE
I believe product leadership is a team sport built on trust, curiosity, and a shared sense of purpose. I coach teams to take ownership, connect to the “why,” and build what matters most.

✅ Led culture transformation using Google’s Project Aristotle
✅ Launched strategic product offerings that increased firm revenue 20%

Core Skills: Culture Building, Executive Influence, Team Development, Strategic Communication

If you're looking for a product executive who brings clarity to complexity and momentum to what matters most, please reach out and connect. I would welcome the conversation.

📧 Email - christopher.allen.bryant@gmail.com
📱 Mobile - 407.375.2073 (call or text)

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Libby Magliolo

Chris Bryant

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