Global Design Director @ Fierce™, Fearless™

I’m an Industrial Designer turned UX Designer, turned Service Designer, turned (accidental) leader. 

Since moving into the digital space over a decade ago, I’ve seen the same patterns repeat: 
Design teams are being asked to deliver more impact and faster; but often without the levers to make it happen. 

Now as Managing Director at Fearless, I work with senior Design and business leaders to help navigate some of these challenges and embed Design as a genuine strategic capability. 

We help organisations: 

- Embed Service Design and DesignOps as a strategic capability
- Build and scale in-house design teams that deliver measurable business impact
- Design operating models that connect design, delivery and strategy
- Prove the value of Design through operational outcomes (as well as beautiful outputs!)

Our agency + talent services model blends the depth of a large consultancy with the agility of a boutique partner. 

We act as an extension of our clients’ teams - helping them move fast, think big and of course deliver meaningful change. 

If you’re navigating cost-cutting, change fatigue or the constant push to “do more with less,” you’re not alone. 

There are always smarter, lower-risk ways to build momentum (and Design can be the lever that gets you there). 

I’m always happy to share what’s working or swap notes with other leaders facing similar challenges; feel free to reach out.

—— 

Proud to lead a team that truly lives its name: authentically Fearless 😎

Laura Baker

‼️ Available Service Designers ... a fun role for you ‼️

Contract details:
-  6 month contract
-  Senior / lead level
-  Start ASAP
-  Day rate: ~£550
-  Mostly remote but may require a few days in a London office (UK only)
-  Must have insurance / complex financial / consumer duty experience

Work details:
-  Complete outstanding Phase 1 customer journey maps across the client’s products and build on these in Phase 2 to create more detailed, actionable artefacts
-  Embed FCA Consumer Duty requirements and address the needs of vulnerable customers, while supporting cross-functional collaboration to inform solution development and continuous improvement


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Thank you as always LinkedIn :)

BossHired

BossHired is a hiring consultancy that uses product-led hiring to holistically match teams with candidates who truly fit. Unlike recruitment agencies, we focus on deep alignment with team philosophy, motivations, and problems to be solved to deliver the right people who drive product impact from day one.

Founded by a reformed recruiter and a product leader with 20+ years in sourcing and building teams from 1-30. We’ve joined forces to use our experiences on both sides of the hiring process to help product development and design teams of all sizes find their perfect fit. Part of the secret sauce is our deep screening method and no-nonsense role descriptions that swap buzzwords for real talk, and tickbox skill lists for meaningful matches that go beyond experience history and availability.

And we’re not just for active hires. One of our driving beliefs is that whether you’re expanding with a new role or filling an existing one after a departure—finding the right person to come in, hit the ground running, and grow with your existing team should be a breeze, not a ball-ache.

Co-Founder

SR2 | Socially Responsible Recruitment | Certified B Corporation™

Principal Consultant

Spinks

- Triggered Principle promotion with over £250k billings across 12 months
- Full 360 recruitment; from winning new accounts, managing house accounts, and delivering the best technical talent to my clients
- Training and development – across a range of topics including client development, account management, and full 360 recruitment for different teams in the UK
- Creating and delivering client pitches for exclusive business, embedded talent solutions, and project delivery.

Talent Manager

Spinks is one of the UK's leading innovators in digital recruitment. With offices in London, Birmingham, Manchester & Europe, we have developed a reputation as experts in cutting edge technologies, recruiting high calibre professionals on a contract and permanent basis.

I spend my time working within a number of different verticals and focus on the following areas:

⚜️ Design (UX, UI, Product Design)
👨‍💻📱 Software + Mobile Engineers (iOS, Android, React Native, React.js, Node.js, and a bit of PHP)
💭 Product Managers

Senior Consultant

Totem

Talent Manager (via Spinks-on-Site)

Source

After a year in tech recruitment, I decided to make the move to Source where I gained invaluable knowledge of the design world and worked with some fantastic agencies and start-ups. I gained a comprehensive understanding of the end-to-end design process and specialised in placing UX Consultants (Designers & Researchers), Product Designers and Service Designers in various permanent and contract positions across London.

Recruitment Consultant (Design)

Opus Recruitment Solutions

My first year in recruitment I worked for Opus specialising in the Mobile space placing candidates in a number of sectors including Hospitality, Retail & Fin-Tech. Positions included Android Engineers | iOS Engineers | React Native Developers | Head's of Mobile

Opus RS specialise in the placement of all IT/technology professionals. We have positioned ourselves with the organisations who spearhead a continually advancing market place and are able to put our hands on the most capable talent to evolve with the industry on both a permanent and contract basis.

Recruitment Consultant (Mobile)

Jamies Catering

As 1st jobs go, this one was pretty fun! Starting in the summer between my studies, I went from making sandwiches and serving drinks at parties, to planning weddings and selling large summer events and Christmas parties!

Brand Sales Manager

Unicorn Shepherd 🦄 at SR2 🌎 Socially Responsible Recruitment - Certified B Corp®🪴♻️ Recruitment Agency of the Year 2022 🏆 Bert's No.1 Fanboy 🕺

When I began my career, I was full of energy and determined to change how people felt about recruiters. But after meeting hundreds of product designers, managers, researchers, and engineers, I realised negative perception wasn’t the issue—the system that earned us that reputation was. That’s why now, six years later, I’ve started BossHired: a hiring consultancy dead-set on replacing that system with a more efficient, human, and product-led approach. 

Being product-led means starting with a team’s pain points and reasons for hiring and focusing on the people behind the profiles: understanding not just what they can do but how they fit into a team’s unique culture and needs. I’m focused on building genuine connections between hiring managers and candidates, without the layers of transactional recruiters and software trying to guess what makes someone a good fit. 

My mission with BossHired is to ensure that every hire feels like a natural fit for talented, happy teams—whether you’re using us alongside an internal team, expanding your network beyond internal referrals, or seeking results without the overhead. 

Oh, and—dare I say it—making looking for talent or work enjoyable and rewarding.

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The Battle

Laura Baker

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The Battle

Laura Baker

Will Boss

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Laura Baker's LinkedIn Performance

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