Veritext Legal Solutions

Oversees Veritext's business operations and reports to the CEO leading North American operations. 
Ensures the company has effective operational and financial procedures in place, which are executed by inspiring leaders who deliver value across all business stakeholders.  Responsibilities include:

-Supporting the CEO in creating strategic planning and business optimization initiatives
-Lead business intelligence transformation
-Partner with private equity sponsors to grow the business and strengthen its value proposition
-Lead and design stakeholder analysis and execute balanced scorecard initiatives
-Introduce technology enabled operating solutions
-Execute and expand business development efforts and M&A activities
-Design leadership development and succession planning programs
-Transform client experience and create experiential journey mapping
-Design and implement the PMO to include cultivating Six Sigma continuous improvement practices
-Oversee capital planning and operational oversight, including P&L management

Chief Operating Officer

National Express LLC

Lead operations executive for the organization’s US Motor Coach Division and oversee the overall US Transit business development and growth strategy including coach, shuttle, paratransit, and charter expansion.

-Safety 
-Leadership development and succession planning
-Customer experience
-Capital planning and asset utilization
-Financial planning and control 
-Facilities management 
-Pricing optimization
-Community and Government Affairs
-Continuous Improvement through Lean Six Sigma

Chief Operating Officer & Senior Vice President Business Development

The Senior Vice President of Operations is responsible for operational, financial and personnel leadership - operating over 27 strategic contracts and accommodating more than 20,000 travelers daily.
• Oversee the business development team and strategic growth efforts in the North East.
• Strategically plan the long-term direction and development of operational strategies. 
• Accountable for the growth and day-to-day leadership of transportation operations with focus on multiple disciplines.

Senior Vice President Operations

Responsible for the growth and operations management of Transit operations in the North East.  Key responsibilities include acquisition integration, change management, and process improvement in the field.  Oversee aggressive growth of the Transit brand in the North East along with implementing leadership development and cultural change management programs in the business.

Vice President of Operations

Hertz

Responsible for the development and execution of operational efficiencies between all 4 of Hertz Global brands.  Strategic focus includes balanced market share growth and contribution maximization of all 4 brands On Airport, with an aggressive Off Airport growth strategy through expansion and partnerships.  Daily operating platform includes full P&L management, innovating the customer experience through technology, and integrating leadership development and cultural alignment across our unified operations.

Vice President of Operations:  Hertz | Dollar | Thrifty | Fire Fly Brands

Responsible for all rental car operations and revenue growth for the Mid-Atlantic states.  Responsbilities include profit and loss management, labor relations, and creating a balanced culture of execution around sales, service, and safety across the region.

Regional General Manager Mid-Atlantic Airport Operations

Oversaw rental car operations for the greater Philadelphia Area.  Responsible for profit and loss management, pricing and contribution management, and overall brand development.

Area General Manager

Repsonsible for Off-Airport sales and growth strategies in Central Pennsylvania including agency growth models, B2B strategic sourcing through insurance agents, body shops, and dealership partners.  Operational responsibilities comprised of network expansion through new store openings and same-store sales growth though operational efficiencies and ancillary revenue growth.

Area Sales and Operations Manager

Rounding The Edge Leadership

Rounding the Edge Leadership is an independent speaking and training service provider that works with non-profit organizations, schools, and companies to develop a leadership mindset and platform to build culture and results around.  Joe has authored 2 leadership books and teaches personal development methods that can greatly accelerate personal effectiveness and goal achievement.   Joe is a Certified Member of the John Maxwell Team and is licensed to teach programs from the Maxwell leadership library.  Joe is also a Youth Max leadership coach who facilitates leadership skills to young athletes and students.  The benefits of partnering with Joe through a seminar, training event, or speaking engagement include:

-Learning to inspire team action and personal transformation through authentic self-leadership.
-Growing organizational cohesiveness through programs from John Maxwell's leadership archive.
-Developing mid-level management in employee relations and succession planning efforts.
-Transforming corporate culture by influencing morale enhancements while improving productivity.
-Energizing your next meeting with Joe's authentic "leadership talks" that emphasize the power of vulnerability and its role in influencing others.

Founder

Walmart

Managed store operations for a Wal Mart Super center.  Profit and loss repsonsbilities for $80 million in annual sales with a labor force of 300 employees.  Oversaw cultural transformation of new store sales strategies, work force enhancement initiatives, and management development programs.

General Manager Operations

Safeway

Managed several stores in the tri-state area and held several company positions including General Manager roles for 4 different facilities.  Experience leveraged in sales merchandising, employee relations, and profit and loss management.

General Manager

Executive Change Agent | COO | Private Equity | Six Sigma Black Belt | Servant Leader | Business Intelligence

Leadership Executive: Operational Excellence, Leadership Development, Lean Six Sigma, Public Speaking & Coaching, Business Development, Sales and Customer Experience Strategies, Mergers & Acquisitions, Private Equity, B2B & B2C Service Expertise

Core Competencies:
• Leadership Transformation & Talent Management
• Cultural Workforce Change Agent and People Manager
• Lean Six Sigma Black Belt
• Proven Operator Skilled at P&L Value Creation 
• M & A practices and Private Equity Expertise

Experienced senior level leader who has excelled at delivering operating results with 3 of the best known Fortune 300 world-wide service brands, and currently the COO of one of the largest middle market legal solutions providers in the US.  Proven innovator at designing and implementing management development programs for mid-level management, while leveraging succession planning to execute long-term operating results.  Skilled at creating a shared vision for objectives and in driving key performance indicators through front line execution strategies that connect employees with customers. Recognized for my ability to lead organizational change, while growing people faster than the business.

Areas of Expertise:
- Leadership Development & Cultural Transformation
- P&L Leadership & Operational Execution
- Sales and Merchandising Strategies
- Motivational Speaking & Personal Development Coaching
- Organizational Planning & Talent Development
- Post-merger System & People Integration

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