Aspiration Matters Training & Consulting

Founder &Lead Trainer Aspiration Matters Training & Consulting

At Aspiration Matters, we are committed to empowering individuals and organizations to bridge skill, and will gaps. We believe that every person and organization harbors immense potential, just waiting to be unlocked. Our meticulously designed signature courses help individuals and teams master essential life skills, align with their holistic objectives, and enhance organizational productivity by tapping into their innate strengths.

Aspiration is the driving force that propels us toward greatness. When our foundation is anchored in strong values and belief systems, we are equipped to discover the winning edge within ourselves and our teams. Our mission is to guide every participant on a transformative journey that not only reshapes their lives but also drives organizational success.

In today’s fast-paced, technology-driven world, the human factor remains the cornerstone of every organization. The way we think and aspire directly impacts our motivation, the pace of our achievements, and ultimately, the success we cultivate. The willpower to win, the desire to excel, and the commitment to reaching our full potential are all fueled by our aspirations.

In the demanding work environments we encounter today, human skills and emotional resilience are more critical than ever. By recognizing and understanding emotions—both within ourselves and others and using this awareness to manage behaviors and foster strong relationships, we pave the way for sustained business success. Strengthening our inner well-being holistically is key to accelerating performance and driving growth.

 We meticulously craft training sessions, leadership development programs, and outbound training experiences that enhance human skills, team effectiveness, leadership capabilities, and inner well-being. Our goal is to help professionals and organizations soar to new heights, unlocking their true potential and achieving unparalleled success.

“Power up! Discover the winning edge, it’s in you."

Founder & Lead Trainer

Aspire To Inspire With Neelima

We strive to develop individuals and corporates to make them realize their true potential through training in power skills and image management that will make them excel in their endeavors.

Our tailor-made modules unleash the innate energy, build personal excellence and self-image to transform individuals into their best versions.

Aspire To Inspire is dedicated to creating leaders who inspire others to make the world a better place.

Founder

As an experienced educator and soft skills trainer, I aspire to contribute to the lives of young professionals, college students, and teachers by training them in identifying and reaching their complete potential in various facets of life. My aim is to channelize my lifelong learnings at varied levels into training in soft skills like negotiation, conflict management, stress management, confidence building, goal setting, personality development, and emotional intelligence.

Education Professional, Soft Skills Trainer and Mentor

NGO Run School

Headmistress

Navy Children School, Goa

Teacher

Airforce Golden Jubilee Institute

St. Joseph School

St. Ann's School of Nursing

Communication Skill  Trainer

Santa Maria School

Educate. Empower. Excel.

I firmly believe that every person has the ability to accomplish greater excellence with the freedom of choice they have today. Despite having this freedom, they lack awareness of their true potential and, therefore, lead an ordinary life. 

Stimulating the desire to excel is the first step toward transforming oneself for holistic success. With an unwavering aspiration to excel, I have excelled in all facets of my life with gratifying happiness, despite my humble beginning and challenges of the language barrier, balancing work with study and family, multiple relocations, and community service. 

With over 17 years of hands-on experience as an educator, administrator, training in soft skills and, delivering bespoke intervention signature programs for corporates  and my passion for giving back to society, I help individuals and organisations - to discover and harness their true potential while elevating their productivity rate. 

My customized programs offer training in areas such as Team Building, Personality Development, Emotional Intelligence, Leadership, Negotiation Skills, Stress Management, Faulty Development Program, etc to transform individuals and organizations into their best versions.

Every attained milestone, then, unleashes the innate energy to build personal excellence and self-image and provides compelling encouragement to raise the bar higher than before.

With my belief that each individual should have aspiration to reach the pinnacle.  I envision facilitating power skills training, impeccable image management, and creating a community of workplace leaders rich in compassion, progression, and happiness quotient. 

To learn more about my programs and how they can benefit you, you can write
 to me at neelima@aspirationmatters.com 
visit my website aspirationmatters.com

Neelima Kumari

MCB Islamic Bank Ltd.

Branch Manager VP 

Soneri Bank Limited

Branch Manager

Faysal Bank Limited

Branch Manager RVP

Summit Bank Limited

As A branch Manager my responsibilities include .directing all operational aspects ,including distribution customer service,human resources, administration and sales in accordance with bank's objectives. Providing training, coaching ,development and motivation for bank personnel.

Branch Manager-Assistant Vice President

HBL - Habib Bank Limited

Senior Relationship Manager-ASST MANAGER

NIB Bank

Senior Relationship Manager

Standard Chartered Bank Pakistan Limited

Relationship Manager in Banking Service
 

A Relationship Manager could work in either Retail or Wholesale Banking and is required to help and advice clients.  The range and scope of his work would range from helping clients with their account details to giving advice on financial investments.  He/she needs to cater to individual clients while trying to generate new business and clients for the bank.

The Job Role and Responsibilities

A retail Relationship Manager would primarily deal with individual retail customers and advice them on various banking and financial products and services offered by the bank. A wholesale Relationship Manager would be catering to the corporate clients like SME's or large corporations.

Sometimes a Relationship Manager might also be required to supervise other bank employees who communicate with his/her clients, like loan officers etc. A Relationship Manager is expected to have sound financial knowledge as well as thorough information about his/her company's various offerings in order to identify the need of the customer and advice him accordingly. He/she needs to have an understanding of banking regulations, latest products and services, specific markets related to the clients he/she is handling.

Competencies and Skills Required
A Relationship Manager is required to interact with customers for most part of his/her day and so good communication and presentation skills are a prerequisite for the job. The job also requires thorough financial and sector knowledge in order to provide sound and reliable advice to clients. The major skills and competencies that employers look for are:

    Excellent communication and listening skills
    Confidence and Presentation skills
    Understanding and interest in financial / banking products and markets
    Ability to analyze and research information
    Ability to explain complex information clearly and simply
    Good sales and negotiation skills

RELATIONSHIP MANAGER

Silkbank Limited (Pakistan)

A CRM (customer relations manager) is responsible for ensuring that customers are satisfied with, excited about and engaged with the business for which the CRM works. Customer relations managers usually hold bachelor's degrees in business or the specific field in which the business operates

Interaction with Customers
Depending on the size of the company, CRMs interact directly with customers or coordinate proper and seemly interaction with customers. When a team is needed to handle all customer interactions, CRMs pput systems in place that ensure prompt and courteous responses to customer queries and complaints. CRMs are ultimately responsible for phone, fax, email, snail mail and in-person interactions with customers.

Designing and Implementing Customer Relationship Protocols
The CRM designs regulations and protocols intended to ensure high-quality customer service. When customers interact with a representative of a company, they expect that representative to communicate and behave in the same manner as another representative of the company. The CRM is the person in charge of making this happen. He provides the guidelines and training necessary to provide consistent, positive interactions between the company and its customers.

Dealing with Difficult Customer Issues

When a customer has an issue that is outside the scope of the company's guidelines and protocols, the CRM must resolve the issue. Whether the issue involves a refund or a late payment that cannot be collected, the CRM steps in to resolve the difficult issue. Once the problem is resolved, a quality CRM will review the issue and incorporate it into modifications to the company guidelines and protocols

it's been a roller coaster rider of 13 years in the banking.
lots of ups and downs faced highs and lows 
but made it through ...
currently working  in the capacity of branch manager (VP).
have always been a banca champ and qualifying for over seas conventions 
winning deposit campaign ..
started with a contractual position of CRO way back in 2010 proved myself with hard work dedication .. 
I can proudly say I'm a experienced branch manager and always looking to excel in my career ... 

 Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.in short a Financial professional who is a self-starter and capable of effectively functioning with minimum supervision. Known for taking initiative and skilled at meeting challenges and deadlines. adding more to it Am a creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including insurance, publishing, non-profit and retail. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills. An individual who is known to be attentive to detail and produces quality results........

KERAN MAJEEDD

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The Battle

Neelima Kumari

KERAN MAJEEDD

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