Infoblox

Sr. Director, Customer Assurance

KG Consulting

🤖 AI Integration for Business Decisions: Utilizing AI to Improve Decision-making processes.
⚙️ Prompt Engineering and AI Application: Advancing Understanding and Usage of AI for Business Enhancement.
🗃️ Project & Program Management: Ensuring efficient, goal-oriented project outcomes.
💼 Strategic Planning & Execution: Crafting and implementing business strategies informed by extensive industry experience.
📊 Organizational Resilience Assessment: Evaluating and strengthening resilience to market fluctuations.
🚨 Guidance in Crisis Management: Offering leadership to navigate through complex challenges.
🗂️ Process Optimization: Refining operations for optimal efficiency and effectiveness
📑 Customized Consulting Solutions: Developing personalized strategies for unique business needs.
📂 Industry Insights: Providing knowledge and expertise across diverse sectors.

Consultant

Uniphore

Vice President Of Global Customer Support & Technical Services

Cisco

Director:  New Product Intoduction (NPI) and Serviceability

CAP Americas Senior Manager

Critical Accounts Executive

GBS:  Shared Service Operations Manager

Manager Strategy & Operations

Finance Business Manager

I'm an executive specializing in AI operations, program management, strategic leadership, and financial management. With a keen focus on enhancing customer experiences and driving operational excellence, I bring a forward-thinking approach to business challenges. 📈 Proficient in Generative AI, crisis management, and prompt engineering, I skillfully navigate complex scenarios with agility and creativity. 🤖

My MBA and professional certifications equip me to excel in diverse, international environments, combining innovative thinking with effective vendor management. 🌍 I'm committed to operational effectiveness and continuous improvement.

Leadership for me is about mentoring and developing teams, fostering a culture of collaboration and fostering proactive change. 🌱 My program management expertise is evident in streamlined processes and robust training initiatives, ensuring peak team performance. 🛠️

As a strategic thinker and advisor, I prioritize innovative solutions and value customer insights. 🎧 My objective is to lead with expertise and humility, striving to not just meet but exceed organizational goals while empowering and uplifting my team. 💪

⎸Kristin │Gault

Tech Mahindra

Conducted thorough assessment and resolution of on-site network issues, meeting deadlines and boosting productivity by 15%.

Generated comprehensive network performance reports utilizing Network Performance Monitor, enhancing network reliability and performance.

Spearheaded the design and execution of network topology modifications under supervision, resulting in expedited release cycles and a 20% deployment speed enhancement.

Implemented proactive maintenance protocols, leading to a 15% reduction in network downtimes.

Achieved a 20% increase in network speed by optimizing routing protocols.

Enhanced network performance by 35% through the development and implementation of customized Quality of Service (QoS) policies tailored to critical business applications.

Network Test Engineer

TeleWorld Solutions

Conducted comprehensive drive tests using advanced RF test equipment to measure key network performance metrics, including signal strength, coverage, and quality.

Strategically improved network coverage by 20% through data-driven analysis from drive test results, leading to the optimal placement of cell towers.

Analyzed drive test data to identify network performance issues and generated detailed reports with actionable recommendations, resulting in a 15% reduction in dropped call rates by resolving coverage gaps.

Collaborated closely with network engineers and technicians to troubleshoot and resolve complex network performance issues, ensuring seamless connectivity for end users.

Developed and executed rigorous test plans to validate network upgrades and optimizations, achieving a 30% improvement in network throughput by optimizing antenna configurations based on drive test insights.

Enhanced testing efficiency by 40% through the development of automated drive test scripts, streamlining testing processes and increasing overall productivity.

Proactively stay abreast of industry trends and best practices in RF testing and network optimization, contributing to continuous improvements in network performance and reliability.

RF Drive Test Engineer

Walmart Return Center 9193

Provided comprehensive technical support to end-users, addressing cybersecurity-related hardware and software issues promptly and efficiently.

Conducted thorough analysis of complex technical issues spanning system hardware, software, and network infrastructure, identifying vulnerabilities and recommending effective remediation strategies. These efforts resulted in bolstered system security and reduced exposure to cyber threats.

Responded proactively to and mitigated over 100 security incidents, including malware infections, phishing attacks, and unauthorized access attempts. Achieved a 20% reduction in average incident resolution time, enhancing the organization's overall incident response capability.

Resolved more than 120 technical inquiries related to cybersecurity, streamlining resolution time by 14% and significantly elevating customer satisfaction with support services.

Diagnosed and addressed intricate technical issues concerning cybersecurity-related system hardware, software, and networking, ensuring uninterrupted and efficient operations. This contributed to an improved cybersecurity posture, enhanced system performance, and minimized downtime.

Implemented and managed robust system security measures such as anti-virus software, firewalls, and encryption protocols, resulting in a 98% decrease in successful unauthorized access attempts. Ensured strict adherence to organizational security policies and compliance standards.

System Support Analyst

🔒 Committed: "I'll protect your information like it's my own."
As a  knowledgeable IT security professional, I am committed to safeguarding information systems' confidentiality, integrity, and availability. With four years of experience implementing and supporting security solutions in high-availability environments, I possess the skills to ensure robust protection against cyber threats.

🛠️ Skilled: "I'm like a Swiss Army Knife, but for cybersecurity."
I am skilled in risk management practices and understand industry regulations and standards such as NIST. My experience conducting wireless vulnerability assessments and using Kali Linux and Wireshark has equipped me to develop effective mitigation strategies.

🕵️ Professional: "I'm the James Bond of cybersecurity - suave,   sophisticated, and deadly serious."
My excellent organizational and analytical abilities enable me to deliver strong risk management practices, prioritizing proactive prevention and rapid response to security incidents. I am confident in contributing to company growth as a cybersecurity GRC analyst, leveraging my self-motivation, ambition, and resourcefulness to drive success.

🐕 Diligent: "I'm like a watchdog, always vigilant and looking for potential threats."
I approach every task diligently, ensuring all security solutions are implemented to the highest standard. I am a consummate professional who thrives in high-pressure situations and is confident to make critical decisions quickly.

taplio

The Battle

⎸Kristin │Gault

Makinde Emmanuel Ojo

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