Kit Campoy

Writer | The Voice of the Frontline
Training leaders early in their careers. 
Panel speaker and frontline advocate.
Author - The Retail Leader's Field Guide: How to Run a Kick-Ass Store Where Everyone Wants to Work

The Voice of the Frontline | Author | Retail Leadership Expert

WOC Retail Alliance®

Non-profit organization with a vision to see women of color elevated, the C-suite diversified, and industry transformed. 
Mission: To ensure that women of color have opportunities to thrive and succeed in the retail industry.

Council Member + Mentor

Blockster

I write about cryptocurrency, DeFi, GameFi, and company profile pieces.

Writer

Tillys

Responsible for the overall operations and financial success of the highest volume store in the district. Accountable for hiring and training a full time management staff as well as 50 sales associates during peak times of the year. Managed the building through a full remodel in 2015. Facilitated the promotions of two internal store managers. Regularly train leaders new to the company. Maintain partnerships with leaders at the corporate office as well as local vendors. Built a diverse team with a wide range of skill sets in order to create a customer centric atmosphere. Enthusiastic about gaining and sharing knowledge. Demonstrates an immediate knowledge of product sell through and customer requests and needs. Creates an environment that encourages effective, open communication.

Store Manager

Anthropologie

Consistently met or exceeded the financial, operational, and visual expectations of the company. Managed and motivated high levels of customer care. Schedule writing for a team of 60. Forecasted sales on a daily basis and manipulated payroll to fall in line with company goals. Supervised a sales floor with up to 18 associates at peak times. Managed all IT issues within the building. Rolled out a new Mobile POS system to my store team as well as participated in an MPOS restock pilot for the company. Facilitated all supply orders and maintenance issues at the store level.  Led management meetings on a weekly basis. Participated in recruiting, hiring, and training of new associates and managers. Led the operations team that included the receiving team and back of house as well as the restock team during morning shifts. Communicated with home office and disseminated information to the store team.

Operations Department Manager

Lucky Brand Jeans

Accountable for analyzing the business daily and creating action plans where opportunity for improvement exists.  Promoting a positive, fun, and productive work environment.  Controlling store expenses.  Recruiting, hiring, and maintaining top talent within the store.  Promoting from within the company. Training store managers new to the district.  Maintaining a strong, clear, and profitable visual impact.  Proficient in Microsoft Word and Excel.  Participated in weekly conference calls with district manager and other store managers.  Leading a consistent focus on providing an exceptional customer experience.  Maximizing a clientele program within the store.

PacSun

Store Manager 2003-2006
Co-Manager 2002-2003
Assistant Manager 2001-2002

Responsible for the overall performance of the store. Established a positive work environment.  
Drove store sales by setting daily goals, analyzing monthly plans, and managing 
payroll hours. Protected company assets through promoting awareness of loss
prevention. Sustained excellent communication along all levels of management. 
Responsible for store recruiting, hiring, and training. Maintained all merchandising and
visual standards

Hey, I'm Kit. 

I envision a world where frontline workers are valued and empowered, inspiring them to do their best work. This is my mission—I train leaders, I've written a book about it, and I talk about it relentlessly. 

Want to join me?

I help SaaS retail tech companies boost user adoption and sales. I create engaging, ghostwritten content and thought-leadership articles.

I'm the author of The Retail Leader's Field Guide: How to Run a Kick-Ass Store Where Everyone Wants to Work. And the founder of the newsletter, The Voice of the Frontline.

I share my knowledge through public speaking. I take part in retail and leadership panels, fireside chats, and mastermind trainings.

I have over 20 years of experience leading retail teams. This gives me a deep understanding of the industry and its challenges. My deep knowledge and leadership skills help me create impactful content and presentations that connect with others.

I'm a storyteller and forward thinker with extensive expert industry knowledge.

Head over to my website to learn more.

Want to work with me? Please book a discovery call on my website.

I can't wait to meet you!

Stay rad,
Kit

Franz Josef Mayer GmbH

Marketing Manager

digitalworld ACADEMY

Instructor

Medium

Content Writer

Judith Eppacher

I create visual and written content for Social Media Platforms, such as Instagram and @Medium  
Additionally, I am continuously working on improving both my English and German websites: my focus is on organic SEO, web-controlling, and user experience (UX).

Content Creator - Wellness/Lifestlyle Multilingual Content Creator: WordPress - SEO, SEA & UX

 Quick Translation - Translation Agency

Red Bull, CA Immo and numerous patent attorneys in the DACH regions have invested their trust in the loyal translation partner Quicktranslation for decades.
I have had the pleasure 
- of managing and delegating the projects to the translators and court-certified translators located all over the world
- and to proofread English, German, Italian and Spanish texts.

Project Manager

BMK Popolini, Vienna, Ecological accessories and organic children‘s clothing

Product Development, Design & Garment Production; conceptual make-over Packaging Design;

Assistance Design Department

GDG - Göttin des Glück - Organic & Fair-Trade Fashion (active till 2017)

Product development, coordination and  quality control (garment manufacturing: Austria and Mauritius)

Striessnig, Wien, Textil - Accessoires: 

Acquisition of new customers acquisition and development of new markets, organize trade shows in Copenhagen and New York

Export Management

Südtiroler Landesregierung

Secondary and vocational schools and adult education: teacher for English & German (as a foreign language)

Teacher for English & German

Oberrauch Zitt, Lodenwelt, Outdoor- and Outerwear:

Assistance Design Department:: product development and quality control: coordination of the collection; manufacturing in Verona, material purchasing

- 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗘𝗱𝗶𝘁𝗼𝗿
- 𝗪𝗼𝗿𝗱𝗣𝗿𝗲𝘀𝘀 𝗪𝗲𝗯 𝗗𝗲𝘀𝗶𝗴𝗻
- 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲
- 𝗦𝗘𝗢
- 𝗚𝗼𝗼𝗴𝗹𝗲 𝗔𝗱𝘀
- 𝗖𝗼𝗽𝘆𝘄𝗿𝗶𝘁𝗶𝗻𝗴
- 𝗪𝗲𝗯 𝗨𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝘆
- 𝗡𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴
- 𝗬𝗼𝘂𝗧𝘂𝗯𝗲 𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗔𝗱𝗺𝗶𝗻
- 𝗪𝗲𝗯 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 & 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 
- 𝗠𝘂𝗹𝘁𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗼𝗿

𝘊𝘰𝘯𝘵𝘦𝘯𝘵 𝘤𝘳𝘦𝘢𝘵𝘪𝘰𝘯 𝘪𝘴 𝘮𝘺 𝘱𝘢𝘴𝘴𝘪𝘰𝘯. 𝘗𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘰𝘱𝘵𝘪𝘮𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘪𝘴 𝘮𝘺 𝘮𝘪𝘴𝘴𝘪𝘰𝘯.

- 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: strategy development and market research; holistic Content Management; Inbound Marketing with the customer journey in mind; 
- 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻:  graphic design and photo editing; Corporate Branding
- 𝗖𝗼𝗽𝘆𝘄𝗿𝗶𝘁𝗶𝗻𝗴: persuasive copywriting for B2B and B2C; NLP; effective communication;
- 𝗪𝗲𝗯 𝗗𝗲𝘀𝗶𝗴𝗻: WordPress inkl. WooCommerce; Page-Builder Elementor; Generate Press Theme; basic HTML5 & CSS; typography;
- 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗨𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝘆: UX Design; user-centered Design und Web-Accessibility
- 𝗡𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿 𝘂𝗻𝗱 S𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴: Sendinblue; Linkedin; Instagram; Medium writer;
- 𝗬𝗼𝘂𝗧𝘂𝗯𝗲: Video Content Management and Performance Optimisation
- 𝗠𝘂𝗹𝘁𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹𝗲𝗿 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗼𝗿: cross-cultural translation German/Englisch/Italian
- 𝗪𝗲𝗯 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 𝗮𝗻𝗱 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴: Measure and analyze website performance with Google Analytics and Google Tag Manager in a privacy-compliant approach;
- 𝗦𝗘𝗢: on-page; technical SEO; off-page SEO;
- 𝗚𝗼𝗼𝗴𝗹𝗲 𝗔𝗱𝘀: writing Ad copy; Keyword Planner;

taplio

The Battle

Kit Campoy

Judith Eppacher

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?