Fitkin Consulting

Clients: Medical Equipment Manufacturing, Higher Education, Technology, SaaS, B2B

- Partner with C-suite and senior leaders to implement strategic HR solutions, including organizational restructuring, performance management frameworks, and succession planning that increased leadership bench strength across multiple clients.

- Created and implemented a proprietary 7-module leadership development program that transforms high-potential managers into strategic leaders through focused training on crucial skills including effective delegation, conflict resolution, performance management, and strategic decision-making.

- Deployed my custom leadership methodology across organizations ranging from growth-stage startups to established enterprises, empowering leaders to build stronger teams, have difficult conversations, and drive measurable business results through improved people management.

- Facilitate challenging personnel decisions and conflict resolution through data-driven assessments, resulting in improved team dynamics and higher employee engagement scores for client organizations.

Leadership Development | People Operations & Marketing Consultant

KlientBoost

- 100+ team members, $22M ARR
- Awarded the #1 place to work by Glassdoor 2022
- Forecasted new revenue, retention, and EBITDA to support strategic planning
- Created VP tracks and grew leadership team to 20 director level+ leaders
- Developed career growth tracks for 13 departments

President | People Operations & Strategy

- Led our client services team through major growth, delivering standout customer service with NPS scores consistently above 60 by setting clear expectations and keeping teams accountable

- Built our HR team from the ground up, personally interviewing hundreds of candidates from entry-level specialists to executives across client services, admin, HR, and sales

- Created and ran "BoostBabes," a women's leadership program where we read books by female authors, mentored each other, and developed activities to support women in the workplace

- Rolled out ongoing feedback systems that ditched the traditional year-end review model. Coached managers to have meaningful weekly check-ins during 1:1s so team members always knew where they stood and had clear growth paths

- Partnered with HR to design competitive comp plans that gave people financial rewards and clear career progression – making sure top talent stayed and thrived with us

- Developed an onboarding program that new hires consistently called "the best experience they ever had" – complete with cross-team training, lunch dates with executives, and a structured first-month journey

- Navigated the constant change that comes with startup growth – pivoting teams, promoting leaders, and revamping processes to keep up with our rapid scaling from $11M to $22M

- Made employee satisfaction a priority by tracking engagement monthly, quickly addressing concerns, and implementing changes based on feedback. Consistently hit our 95% employee happiness target

- Created a culture where psychological safety wasn't just a buzzword – we celebrated different perspectives, understood what motivated each person, and weren't afraid to challenge how things had always been done

- Stepped in to resolve team conflicts before they escalated, creating clear communication channels and helping different departments understand each other's challenges

VP of Client Services | People Operations & Strategy

Director of Paid Search

Senior PPC Account Manager

Blink Development, Inc.

Senior Account Manager

EXPRESS

Co-Manager

Sales Leader

Cbeyond - now a Birch Company

Direct sales of $10,000 T1 internet product
* Top salesperson nation-wide August, 2006

Technical Sales Representative

Developing senior managers to lead high-performing agencies | Leadership coach | Scaled from start-up to 8-figure agency

I help companies grow by developing their most valuable asset: their leaders.

For over a decade, I've worked at the intersection of leadership development and data-driven results, showing organizations that investing in people isn't just good culture but good business.

My approach is straightforward. I design performance management systems that actually motivate people while building cultures where psychological safety and accountability coexist. I strip away leadership fluff to focus on what works: targeted people development that connects directly to business outcomes.

As a consultant, I partner with companies looking to transform their leadership teams through practical skill-building and honest feedback systems. I help organizations create environments where diverse perspectives are valued and teams feel empowered to innovate. My clients appreciate that I don't sugarcoat challenges, but I'm always in their corner.

My background in digital marketing gives me a unique perspective on measuring what matters, whether that's campaign performance or leadership effectiveness.

I'm passionate about sharing what I've learned from studying influential thinkers like Daniel Goleman, Robert Greene, Dale Carnegie, and Kim Scott. More importantly, I share what I've learned from being in the trenches myself as an executive balancing business demands with family life.

The best companies know that leadership excellence drives business success. If you're ready to make that connection explicit in your organization, reach out and let's discuss how I can help.

Kim Fitkin

Renegade Consulting

Founder // CEO

CxO Collective, LLC

Samaritan Ministries International

Chief Human Resources Officer

Director of Human Resources

Express Employment Professionals

Executive recruiter sourcing candidates from various industries. Managed and trained all internal staff.

Executive Recruiter

Successful businesses = 1) People. 2) Product. 3) Profit.

Unfortunately, most businesses pursue “success” (💰💰💰) rather than letting it ensue and they flip the order.

If your business owns you because…

😑 There’s no one else on your team taking ownership of results.

😣 Your team glad-hands in the hallways and sabotages each other the first chance they get.

😬 Nobody on your team knows what winning looks like because it hasn’t been defined or is constantly changing. 

🫣 Your meetings are 80% talking over each other, 15% pontificating, and 5% decision-making.

Then keep reading…

Are vacations met with equal parts excitement and anxiety over what will happen when you’re gone and the pile left for you to clean up when you return?

I know how you feel all too well.

❌ You’re frustrated with unspoken (or, very CLEARLY spoken) conflicts that are slowly but surely eating away at your bottom line.

❌ Your business is keeping you from truly living and reaping the benefits of all your hard work.

❌ Another year of doing work with people that literally suck the life right out of each other and you’ll literally go mad!

❌ You’re lonely. Bored. Worn out. Terrified. Waiting for the next deal to push you over the hump.

It doesn’t have to be this way!

Of course, you know this. You just don’t know how to get there.

Here’s the deal, you can read all the leadership books, take all of the personality assessments your sister-in-law that’s in HR suggests to you. 

You can even hire a consultant to come in and facilitate a discussion about the most recent Lencioni book at your annual offsite. 5️⃣ 🥴 👏🏼

What you really need is a partner that understands your predicament and has a proven track record of leveling up businesses from fledgling to $500m juggernauts.

Someone who will be in the trenches with you through the toughest of decisions…who will be there with you beyond an executive summary and a list of action items.

My passion is working with CEOs and their leadership teams to deliver meaningful, TRANSFORMATIONAL changes in their individual and collective performance.

Are you ready to:

🏆 CLEARLY define what winning looks like and develop processes that create the roadmap for your entire company?

📈 Transform your leaders into a high-performing, results-oriented team that feeds off each other’s wins and energy, increases revenue, and establishes your business as an employer of choice?

🏝️ Run your business instead of having it run all over you?

Then let’s talk.


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The Battle

Kim Fitkin

Justin Easley

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