Fitkin Consulting

Clients: Medical Equipment Manufacturing, Higher Education, Technology, SaaS, B2B

- Partner with C-suite and senior leaders to implement strategic HR solutions, including organizational restructuring, performance management frameworks, and succession planning that increased leadership bench strength across multiple clients.

- Created and implemented a proprietary 7-module leadership development program that transforms high-potential managers into strategic leaders through focused training on crucial skills including effective delegation, conflict resolution, performance management, and strategic decision-making.

- Deployed my custom leadership methodology across organizations ranging from growth-stage startups to established enterprises, empowering leaders to build stronger teams, have difficult conversations, and drive measurable business results through improved people management.

- Facilitate challenging personnel decisions and conflict resolution through data-driven assessments, resulting in improved team dynamics and higher employee engagement scores for client organizations.

Leadership Development | People Operations & Marketing Consultant

KlientBoost

- 100+ team members, $22M ARR
- Awarded the #1 place to work by Glassdoor 2022
- Forecasted new revenue, retention, and EBITDA to support strategic planning
- Created VP tracks and grew leadership team to 20 director level+ leaders
- Developed career growth tracks for 13 departments

President | People Operations & Strategy

- Led our client services team through major growth, delivering standout customer service with NPS scores consistently above 60 by setting clear expectations and keeping teams accountable

- Built our HR team from the ground up, personally interviewing hundreds of candidates from entry-level specialists to executives across client services, admin, HR, and sales

- Created and ran "BoostBabes," a women's leadership program where we read books by female authors, mentored each other, and developed activities to support women in the workplace

- Rolled out ongoing feedback systems that ditched the traditional year-end review model. Coached managers to have meaningful weekly check-ins during 1:1s so team members always knew where they stood and had clear growth paths

- Partnered with HR to design competitive comp plans that gave people financial rewards and clear career progression – making sure top talent stayed and thrived with us

- Developed an onboarding program that new hires consistently called "the best experience they ever had" – complete with cross-team training, lunch dates with executives, and a structured first-month journey

- Navigated the constant change that comes with startup growth – pivoting teams, promoting leaders, and revamping processes to keep up with our rapid scaling from $11M to $22M

- Made employee satisfaction a priority by tracking engagement monthly, quickly addressing concerns, and implementing changes based on feedback. Consistently hit our 95% employee happiness target

- Created a culture where psychological safety wasn't just a buzzword – we celebrated different perspectives, understood what motivated each person, and weren't afraid to challenge how things had always been done

- Stepped in to resolve team conflicts before they escalated, creating clear communication channels and helping different departments understand each other's challenges

VP of Client Services | People Operations & Strategy

Director of Paid Search

Senior PPC Account Manager

Blink Development, Inc.

Senior Account Manager

EXPRESS

Co-Manager

Sales Leader

Cbeyond - now a Birch Company

Direct sales of $10,000 T1 internet product
* Top salesperson nation-wide August, 2006

Technical Sales Representative

Developing senior managers to lead high-performing agencies | Leadership coach | Scaled from start-up to 8-figure agency

I help companies grow by developing their most valuable asset: their leaders.

For over a decade, I've worked at the intersection of leadership development and data-driven results, showing organizations that investing in people isn't just good culture but good business.

My approach is straightforward. I design performance management systems that actually motivate people while building cultures where psychological safety and accountability coexist. I strip away leadership fluff to focus on what works: targeted people development that connects directly to business outcomes.

As a consultant, I partner with companies looking to transform their leadership teams through practical skill-building and honest feedback systems. I help organizations create environments where diverse perspectives are valued and teams feel empowered to innovate. My clients appreciate that I don't sugarcoat challenges, but I'm always in their corner.

My background in digital marketing gives me a unique perspective on measuring what matters, whether that's campaign performance or leadership effectiveness.

I'm passionate about sharing what I've learned from studying influential thinkers like Daniel Goleman, Robert Greene, Dale Carnegie, and Kim Scott. More importantly, I share what I've learned from being in the trenches myself as an executive balancing business demands with family life.

The best companies know that leadership excellence drives business success. If you're ready to make that connection explicit in your organization, reach out and let's discuss how I can help.

Kim Fitkin

Perceptive | B2B Growth Marketing

We help growing businesses that sell complex solutions to other businesses execute effective content marketing strategies and lead generation programs that inform, excite, and compel THEIR people to pick up the phone and call YOUR people.

Chief Growth Officer

"BRO! THIS COPY IS FIRE!!!! The "Hey Siri" is brilliant! I'm just reading it now. This is gold bro. I love it. Fucking gold man. Nice work JP, really nice work." Steve Kaplan

"JP took a complex subject and distilled it into easy to read and engaging copy focused on getting more leads. His attention to detail throughout the project has been second to none. Highly recommended." David Frazier 

"OMG JP!! Your copy is incredible. You saved the day! I'm about to book a call myself lol (Sophie too) too bad we're a little short on the money... just a little bit" Bruna Ponte

Marketing Strategist

HipTraveler

Collaborating with DMOs and their marketing teams, I develop partnerships that leverage HipTraveler's destination marketing services and AI-driven trip planning tools to create authentic and memorable marketing strategies. By integrating data-driven insights and innovative approaches, I help DMOs improve marketing outcomes, boost visitor engagement, and drive measurable tourism growth.

Head of Destination Marketing & Global Partnerships

Click Then Convert

I help extract brilliance from our creative team while guiding and motivating them to create imaginative, insightful, and compelling advertising that makes our clients happy and their customers open their wallets. And yeah... While making sure it all gets done on time and with excellence.

Creative Production Director 

Writing tons of copy while running and overseeing the team's creative output for all digital advertising for Click Then Convert’s clients. Up until now, we’ve constantly improved our processes, came up with several winning strategies, untapped hooks, and fresh angles while making sure we always exceeded the high standards of our clients.

Senior Copywriter

As Click Then Convert's copywriter, I was able to handle multiple client accounts while showing off my knack for thinking strategically, eventually becoming Senior Copywriter in just 8 months. I was fortunate to be the only copywriter at the time and was happy to put my head down and get it done! From famous billion-dollar law firms with Super Bowl ad status to new product launch campaigns for our e-Commerce clients, I was on it all.

Copywriter

Self Employed

Opened and successfully ran two Fast Casual Concept Restaurants (Box Deli) simultaneously before one was acquired and the other fell victim to Covid.

Restauranteur

Hotel Jobs Worldwide

Opened and managed an exclusive 27 villa Luxury Boutique Hotel & Resort for a group of investors in the interior of São Paulo, Brazil. Acquired in 2015.

General Manager

Waldorf Astoria Hotels & Resorts

Food and Beverage Manager

Hilton Hotels & Resorts

Hospitality Manager

Hyatt Hotels Corporation

Assistant Food Beverage Manager

Eurostars Hotel Company

Corporate Management Trainee

Manotel Hotel Group Geneva

As the founder and CMO of Perceptive, I specialize in creating transformative B2B sales and business development solutions for the hospitality and travel tech industries. My expertise in SaaS marketing and customer acquisition makes sure our clients achieve sustainable growth and long-term success.

I also serve as a Global Sales and Partnerships Consultant at HipTraveler, where I work closely with travel tech leaders, DMOs, and tourism boards to enhance destination marketing and harness the power of AI-driven trip planning. My efforts focus on increasing visitor engagement, optimizing tourism distribution, and delivering measurable ROI for destination marketing efforts.

In both roles, I bring a results-driven mindset, strategic vision, and passion for innovation to everything I do.

I love connecting with new people - feel free to reach out and say hello!

taplio

The Battle

Kim Fitkin

Jean Paul Stahel

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