Forrester

Content planning: Work with colleagues and research director to determine an integrated research and content portfolio based on clients’ top priorities and market opportunities.
Research: Conduct primary and secondary research, including by planning and conducting telephone interviews, fielding online surveys, and analyzing Forrester and third-party data.
Client engagement: Apply Forrester’s research and frameworks to help clients solve business challenges through short- and long-term client interactions and engagements. Present at Forrester-sponsored and industry events and deliver client webinars.
Thought-leadership: Develop a deep understanding of the top challenges that data and insights leaders face with a clear emphasis on data leadership and culture, data literacy, data storytelling, insights teams, organizational models, and stakeholder alignment.
Collaboration: Collaborate with the immediate research team as well as experts in different focus areas from across Forrester’s services and geographic teams to develop a complete context for the issues in this space, both providing input to their research and writing reports incorporating their expertise to provide a big-picture view.
Publishing: Write several long and short research documents that convey new ideas. 
Consulting delivery support: Support consulting engagements as a subject-matter expert to apply Forrester’s research in the context of clients’ specific business environments and help solve their problems through inquiry, guidance sessions advisory, and project consulting. May provide sales support.
Industry and market presence: Establish an industry presence as an influential speaker and thinker; build relationships with senior data and analytics professionals as well as with the technology vendors that serve them and the journalists who cover the area; and participate in vendor briefings and field press inquiries as necessary. Embrace social tools and build a market presence via social media.

Senior Analyst, Data Leadership, Org & Culture

#BuffaloBusinessIntelligence

Creator of a grassroots initiative to connect Business Intelligence Professionals in WNY.
Check out our group here: https://www.linkedin.com/groups/8796018/

#BuffaloBusinessIntelligence / Buffalo BI

What is BI?

Business Intelligence (BI) is an umbrella term that includes the applications, infrastructure and tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance. (Gartner, 2017)

TOGETHER WE CREATE

The Buffalo Business Intelligence Work Group formed in December 2017 to unite all “boots on the ground” data analytics, business intelligence, and data scientists of Buffalo regardless of the skill level or industry in an inclusive, vendor neutral, cost-effective setting. Data is data no matter the industry or tool and it takes a wide range of skill sets in order to leverage technology to achieve favorable outcomes in WNY. The peers you meet here will “tell you like it is”, celebrate your failures, inspire future wins, and will be there to support you throughout your analytics journey, no matter your skill level, industry, or employer.

YOU BELONG HERE

If you have a curiosity that cannot be quenched, a passion for problem solving, a love of learning, enjoy tinkering with tools, are thrilled to share skills, or are eager to connect with your local tech-community, you belong at our events.

GATHER

We gather together 2x a year. The first Wednesday of June and December. Our December work group is where we meet to discuss the skills, tools, and problems and solutions we have identified over the past year. Our June work group is focused on delivering the needs identified in our December work group. For June 2020, we are doing things a little differently and hosting a special online discussion panel via Zoom. In December 2020, we anticipate doing a virtual event as well!


CONNECT

https://www.linkedin.com/groups/8796018
https://www.facebook.com

Creator of #BuffaloBusinessIntelligence

Highmark Blue Cross Blue Shield of Western New York

Key Duties include:

- Getting hands on with data, and is excited to find stories in numbers
- Staying on top of health analytics trends to create clever data stories and content that bring value to the organization 
- Work across multiple analytics teams. Contribute ideas to brainstorm and develop creative, thought provoking content that generates high-value conversations with external customers 
- Identify interesting datasets and interesting stories and pitch them to our analytics teams
- Suggest and build static and dynamic interactive visualizations and novel ways of telling stories

Key Projects:
- Develop the Role of a Data Journalist 
- Host Story or Strategy (SOS) sessions as an internal consultant, storyteller, & DataViz muse
- Develop & Deploy Data Literacy Training 
- Create a virtual Analytics community within one week of shifting to a virtual environment using MS Teams during COVID-19 pandemic - Analytics Community Manager
- Act as a “Analytics Product Evangelist” for Self-Service Analytics Platform
- Developed and deployed Leadership Solution Products & Surveys

Data Journalist

WifiWarriors (NGO)

During the onset of the COVID-19 Pandemic, realized from prior Social Determinant of Health (SDOH) volunteer research  that a large number of WNY residents would be without internet. Without internet during the onset of the pandemic, many were without access to virtual school, telemedicine, food/grocery delivery, social support systems, and much more during lockdown.

Met goals of: 
1. Bringing public internet access to West Side Community Center parking lot in April/May 2020. 
2. Raise awareness of the "digital divide" conversation to the mainstream media. 

As of July 2020, attended / spoke at ANCHOR planning meetings on this topic
As of September 2020, attended / active participant in "WNY Digital Inclusion/Equity Coalition"


ABOUT:
18.6% of WNY is without internet access. Without internet access, people can not access education, telemedicine, food delivery, employment, or state and federal updates. Internet access is a Social Determinant of Health. We created a Facebook Group called WiFiWarriors to connect people with mobile/static WiFi Hotspots to those that are in need of internet access, free of charge. WiFi Warriors is a collective of individuals who are working to improve WiFi access in many different ways. Working together (apart) we can improve access and possibly save lives.

Check out www.wnywifiwarriors.com for more

Creator of #WiFiWarriors

Horizon Health Services

The Business Intelligence Project Coordinator focuses on the management of health information technology projects from conceptualization and design through implementation and evaluation.

Key Projects:
Transition from e-mail to automated BI ticketing system
Transition from SAP to PowerBI
Development of Data Literacy 101 Training to help others Find, Request, and Use Data more effectively
Creation of a Reporting Catalog / Top 10 Most Used Reports Guidebook
Data Governance 101 trainings
Founding member of Change Leadership Committee dedicated to changing how we communicate, track, and acknowledge change
Diversity and Inclusion Analytics Initiatives
Action Board Workshop 
Created Department Day Celebrations
DiSC and Myers-Briggs Department Evaluations

Serve as a liaison to ValueNetwork:

-Participating in Data & Analytics work groups where we discuss advancing data collection methodologies and discuss data collection methodologies, referral tracking systems, risk calculations, and Social Determinants of Health (SDOH). 
-Participate on Clinical & Quality Oversight Committee where we meet with partners and affiliates to determine the needs of the healthcare providers, and share information and insights to advance the WNY Community from a Mental Health Care lens.

Business Intelligence Project Coordinator

The Evergreen Association of WNY

The Business Intelligence (BI) Coordinator is responsible for analyzing data and presenting actionable information to help corporate executives, business managers and other end users make more informed business decisions. Responsibilities include:
•	Analyzing the current organizational environment then designing, implementing, and monitoring a BI Strategic Plan for the Evergreen Association.
•	Selection and purchase of BI Analytics tool.
•	Develops reports and reporting platforms (i.e. Dashboards) to increase transparency and information flow among providers, administrators, and other management.
•	Develops and delivers agency process and training for Data Quality, Data Governance (DG), and Key Performance Indicators (KPI) initiatives.

Business Intelligence Coordinator

Assists in the oversight and development of agency-wide data analysis for Evergreen Health Services with a concentration on Evergreen Medical Group. This includes all activities surrounding data collection, input, reporting, monitoring and analysis in addition to related quality assurance and continuous quality improvement activities. 
•	Assists with development and oversight of planning, development and preparation of data related reports.
•	Ensures integrity of data and develops protocols to minimize data errors throughout the association.
•	Assists in oversight of data collection and data entry procedures that support all agency, foundational and grant reporting requirements, ensuring all indicators and reporting requirements are met and/or developed.

Senior Data Analyst

InboundMD

Provided insight into the complex world of digital marketing to physicians. Worked to develop a tool for sales team development and deployment. Provides Ad-Hoc consulting services as needed.

Independent Consultant

Northtowns Orthopedics, P.C.

I began as a medical scheduler and showed initiative by taking on new projects and tasks for the practice between patient calls. I was promoted three times in three years to the fastest division of orthopedics- upper extremity surgery. As a medical secretary to Dr. David Ratliff, I consistently made impossible surgeries – possible by interfacing with patients, primary doctors, sales representatives, hospitals, and insurance carriers to safely arrange PAT testing, medical clearance, and arrival of surgical supplies for surgeries in less than 24 hours. I developed a way to track      X-Ray turnaround time to decrease patient waiting time by 65%. This allowed us to increase number of patient appointments. On nights and weekends, I served as the practice Web Media Manager for Northtowns Orthopedics, P.C., and used web content strategy and Search Engine Optimization (SEO) techniques to increase visibility on the Internet. Created original web content including pictures, video and other media for orthopedic blog articles. I developed and produced professional promotional videos for Dr. Ratliff which included the development of Facebook pages, YouTube accounts, and other social media accounts to increase our web presence and capture market share.

Medical Secretary / Administrative Assistant to Dr. David Ratliff - Orthopedic Surgeon

Psychiatry Office of Wendy Weinstein, M.D.,

As a medical secretary and assistant to a psychiatrist, I learned to read patients by attitude, appearance, and vocal tone. This experience gave me a unique perspective on communication techniques and patterns between provider, and patient. Different cues expressed by distressed patients were important to note to the treating physician when monitoring mental status of critical patients.

Medical Secretary

A1 Communications

Began working under a separate subdivision of the company as a corporate event planner and sales assistant for TEC Entertainment Inc. My employer discovered my ability to write eloquent promotional media and provided on the job training that allowed me to learn web content development and Search Engine Optimization (SEO) techniques from masters in the field. I was transitioned from wedding coordination and sales to corporate web content development for A1 Communications. Working with web designers, I wrote content for countless web pages still in use today for photographers, DJ’s, and almost any other entertainment service available in Buffalo, NY. I learned about effective web media creation; how to shoot, edit, and keyword pictures and video for promotional use. Most importantly, I learned how to take a webpage to the top of the Google search engine results list and keep it there with minimal cost and upkeep.

All below videos created from start to finish by Kimberly M. Buchner

Web Content Manager

Senior Analyst | Data Journalist | Network Weaver | Creator of #BuffaloBusinessIntelligence | DS4A Fellowship Mentor

I help people SEEK, SOLICIT, and SPEAK data in SAFE to SHARE environments. 

Digital storyteller since 1994. 

Current senior analyst for Forrester Research covering data leadership, org & culture. 

See formal bio: https://www.forrester.com/blogs/meet-the-analyst-covering-data-storytelling-data-literacy-and-data-leadership-kim-herrington/

Driving innovation forward in Western New York and beyond.

Seasoned change champion.  Obsessed with re-inventing healthcare.

My 10 year BHAG is creating a health data metaverse in VR / AR environments and crafting DataVizzes that can be “pinned” in various geolocations. 

Creator of #WifiWarriors where we are:
Connecting people and resources to increase internet access, one person or project at a time.
Learn more at www.wnywifiwarriors.com


Creator of #buffalobusinessintelligence where we turn: 
Activists into Analysts
Event Planners into Product Managers
CPAs & QA professionals into Data Scientists, and
Business Intelligence Professionals into Data Storytellers.

Anyone can work with data & analytics if they have passion, limitless curiosity, and are not afraid to fail. 

The #buffalobusinessintelligence work group was founded in 2017 to create a supportive community for BI, Analytics, Data Science professionals that is FREE, vendor and employer neutral. This allows participants to have open dialogue about the topics that are important to them. Our meetings are always the first Wednesday in June and December. Search Eventbrite for more details!

DiSC: I as of 2020
MBTI: ENTJ
Trend Hunter Innovation Style: Relentless Creative
CliftonStrengthsFinder: Ideation | Individualization | Strategic | Woo | Positivity

Thoughts and views expressed are my own.

Kimberly M. Herrington

- Developing Market Entry Strategy
-Empowering business and technology leaders to make bold, insights-driven decisions by arming them with world-class research, curated tools and frameworks, andhands-on guidance. 
-Working as a trusted advisor, I assist Business and Technology Leaders in reducing risk and uncertainty, so they can achieve their strategic priorities.
- Engage with the entire CXO suite in the areas of Technology, Customer Experience, Digital Business & Strategy, B2B Marketing, B2C Marketing, Sales Operations, ABM, Portfolio Marketing, Security and Risk
- Lead the Forrester Customer Obsession Strategy Templates and Frameworks to clients across Industries
- Help clients in shortening the distance between Client current state and Forrester's Bold Vision Research
- Responsible for steering clients toward the right decisions with business and technology insights they can't find anywhere else

Client Partner- Digital Business Strategy,CX ,Risk and Tech and Procurement Strategy Consulting

GEP Worldwide

- Client ownership for some of the Fortune 500 clients based in US and Europe
- Complete ownership on GEP's product IP : GEP, SMART, GEP NEXXE working on Supply chain and 
  Procurement Modules like Warehouse Operations, Inventory Management, Quality, Management, 
   Supplier Risk, Source to Contract,Procure to Pay 
- Managing a team of three members for implementation of Project as well as cross leveraging resources  
   for Cross Sell Opportunities
- Responsible for New Business with existing clients , owning the relationship with Clients

Manager Sourcing and Procurement - Technology Services Organization - US and European Markets

Hewlett Packard Enterprise

• Maintain knowledge of competitors in account to strategically position DXC's products and services better.
• Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
• Contribute to proposal development, negotiations and deal closings.
•Providing technical expertise and support, and participating in client engagements up to C-level engagements for more complex solutions in medium to large accounts.
• Focus on growing contractual renewals for mid and large size accounts with some complexity, to higher-total contract-value renewals.
. Experience working with C-Suite and senior stakeholders in cross-functional environments
•Designing and implementing effective Go-To-Market Strategy with internal stakeholders and Strategic partners
• Collaborate with different Global Strategic OEM’s to execute Joint Go –to- Market Strategy. 
•Leading the entire DXC capability team on different aspects like Solutioning, Delivery, Legal and Finance towards achieving higher CSAT score, YOY revenue, increase in cross domain projects
•Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings
•Ask layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
•Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
•Leads with Solutions, not products, when making recommendations aligned to Customer objectives
•Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
•Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
•Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy

Client Account Manager - Complex Technology Transformation and Procurement Strategy Initiatives

• Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area.
• Maintain knowledge of competitors in account to strategically position HP's products and services better.
• Develop pursuit plans and manage the pipeline to ensure alignment with Head of Business Vertical.
• Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
• Contributes to proposal development, negotiations and deal closings.
•Providing technical expertise and support, and participating in client engagements up to C-level engagements for more complex solutions in medium to large accounts.
• Focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract-value renewals.
• Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.
• Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization.

Sales Specialist and Consultant - APAC Region - BFSI Vertical

Engagement Consultant

K. J. Somaiya Institute of Management Studies and Research

Head : Ecommerce - Corporate Relations and Placement Cell

Worldline Global

Summer Research Intern

Objective : 

To obtain a responsible and a challenging role in a growth oriented organization where I see my knowledge and skills combined with my passion bringing out the best in me which in turn will contribute towards the overall success of the organization and open up exciting growth opportunities for me.

Key Competencies 
•	Excellent analytical skills
•	Good Organization and Time Management Skills
•	Quick learner with an optimistic outlook 
•	Efficient & Confident
•	Effective Team Player
•	Excellent written and communication skills

taplio

The Battle

Kimberly M. Herrington

Nikhil Joshi

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