Helping entrepreneurs play it bigger and build 8-figures+ businesses that stand the test of time

Most service businesses don't stall because they can't grow.
They stall because revenue bleeds out after acquisition - and everyone pretends that's normal.

If your firm is doing $500K–$10M a year, this will feel familiar:

- Growth works, but only when pressure stays high
- Churn is explained away as "expected"
- Renewals are manual, reactive, or inconsistent
- Past clients go dark and stay that way
- Your CRM is full, but financially underutilized

Revenue looks healthy. But it doesn't compound.
That tension - "Why does this feel so fragile if we're doing so much right?" - is the tell.

Most founders at this stage misdiagnose the problem.
They assume they need:

- better marketing
- more leads
- more effort

They don't.
What they actually have is backend capital leakage.
They've already paid for attention, trust, and delivery - but they lack the infrastructure to retain, reactivate, and compound that value over time.

Churn isn't normal. It's structural.

Client.RetentionOS™ exists to fix that structure.
This is not customer success. Not lifecycle email. Not a churn "fix." Not a growth hack.
It is founder-level retention and reactivation infrastructure designed to:

- surface early disengagement before churn
- systemize renewals instead of reacting to them
- turn past clients into managed revenue assets
- keep revenue stable without constant front-end acceleration

When the backend is built correctly, growth stops feeling fragile - not because you push harder, but because value stops leaking.

This work is for:
✔ Consulting firms and agencies
✔ $500K–$10M annual revenue
✔ Proven demand and strong acquisition

This is not for:
❌ Early-stage businesses
❌ "More leads" problems

If growth only works when you push, your system is incomplete.

Fix the backend.

Khaïry Varre

Cliento

Fractional CTO and Senior Software Engineering Consultant

Arima inc (acquired by Premier Tech)

Product Owner

Solutions vtit

Scrum Master, Agile Coach

ACCEO Solutions

Director, Research and Development

Web analyst-programmer

Oui Marketing

Web Developer

My Virtual Model

Analyst-programmer

Canadian Space Agency | Agence spatiale canadienne

Network administrator

Qualtech - Qualtech Equipment - Qualtech Solutions

Network Administrator

Groupe Financier Stratège inc.

Web developer

About me:
• 15 years of varied experience in the software industry;
• 40+ individuals coached on Agile and Lean Software Development;
• 10+ contributions to commercial applications and 10+ MVPs delivered;
• 10 satisfied clients in 5 years of operation at Cliento.ca.

What I do:
• I advise you into achieving transformative organizational benefits by leveling-up your software development processes and culture using Lean, Agile, DevOps et Team Topologies.

• I coach your engineering team on best practices, preventing costly errors and removing roadblocks so that they can deliver quality software, on time.

• I architect and build your application natively on AWS's cloud, avoiding reinventing the wheel by focusing on the value-added differentiators of your product.

For information about my services, visit https://cliento.ca/services or drop me a DM!

Valerie Tremblay

taplio

The Battle

Khaïry Varre

Valerie Tremblay

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