Ribbonfish

At Ribbonfish we automate businesses. 

As the Head of Professional Services, my responsibilities include managing the Solutions Team, Implementation Team, Support Team and Training Team, overseeing and allocating project resourcing and staffing and collaborating with leadership to ensure the best customer experiences

Our priority is to ensure that our projects generate maximum value for our clients.

Head Of Professional Services

Sirenum

Head of Professional Services within Sirenum 

-Managing the Solutions Architect Team, Implementation Team, Support Team and Training Team
-Overseeing and allocating project resourcing and staffing
-Collaboration with leadership of all Sirenum functions to ensure Sirenum provides the best customer experiences
-Lead and improve the performance of the Professional Services Team, ensuring high productivity , engagement and retention 
-Ensuring growth and development opportunities for the Professional Services Team
-Supporting the Sales Cycle
-Accountable for the highest quality standards in project delivery
-Maintaining and enhancing value provided by the services team to clients
-Customer Adoption Support in close collaboration with the BA Team, Customer Success Team and Sales team
-Assisting in the Sirenum / Salesforce platform configuration / build of projects where necessary

Program Manager within Professional Services at Sirenum Ltd. 

• Leading and program managing client and internal projects across EMEA, US and APAC. 
• Defining the project scope, goal, milestones and timelines
• Coordinating & communicating the delivery plan to the project team, client and relevant stakeholders
• Manage and lead solution presentations, demos and workshops 
• Change Management / Adoption
• Resource planning, resource forecasting and resource allocation
• Risk Assessments, Quality Assurance and Issue Escalation
• Managing project documentation (Jira, Microsoft Office, G-Drive, Salesforce etc.)
• Managing client, partner and internal stakeholder relationships  
• Planning, prioritising and delivering internal process and project improvements 
• Project evaluation, results measurements 
• Internal Salesforce training and mentoring (Admin & Community Cloud focussed) 
• Technical Requirements Gathering and translating them into Jira's for development teams 
• Hands-on Solution Configuration

Program Manager

Implementation Consultant and Training Manager at Sirenum Ltd.  

• Responsible for delivery of various ISV implementation and training projects across EMEA 
• Pre Sales Solution Support & Post Sales Implementation (including requirements gathering, solution design, solution deployment and support hypercare)
• Solution Presentations & Demos 
• Creating & delivering engaging standard and custom training courses 
• Integrations with third party systems 
• Sales Cloud & Service Cloud implementation 
• Salesforce Communities creation, implementation and integration  
• Exposure to and creation of Lightning Components, Visualforce Pages and Apex

Senior Salesforce Implementation Consultant

Stimulus Consulting

Salesforce Trailhead GTM instructor. Responsible for providing public and private training courses on behalf of Salesforce and Stimulus Consulting across the EMEA region.

• Delivery of various courses to a wide range of clients, including administrator and business administration specialist courses
• Certified to deliver the ADM 201 Administrator Course, BSX 101 Salesforce Fundamentals for Business Administration Specialists course, the RPT 101 Reporting Fundamentals Course and the ANC 101 / ANC 201 and ANC 301 Einstein Analytics courses
• Creation and updating of private training courses and training material for a range of Salesforce
functionality
• Keeping informed and up to date with the latest Salesforce features and releases
• Working closely with customers to meet specific targets and project anticipations

Salesforce Trailhead GTM Instructor

Community Southwark 

Salesforce administrator for Community Southwark. Responsible for restructuring data,
maximising efficiency and harnessing the full features and benefits of their Salesforce
system.

•Proactive requirement gathering and seeking out and identifying system changes
•Modification of system to increase benefits and usability
•Managing new releases of SFDC and successfully rolling out new features
•Creation and maintenance of fields, views, reports, dashboards and other SFDC
objects and functions
•Maintenance and creation of workflows, custom objects, formulas and configurations
within SFDC
•Import and Export of data using Data Loader and other similar tools 
•Creation and distribution of relevant training aids

Salesforce System Engineer

UK Ministry of Defence

Project Manager / Business Analyst for expanded MOD Charter systems implementation / amalgamation. 

Project involved analysing, implementing and amalgamating the MOD Charter CRM system to meet the specific requirements of various departments within the MOD, Army and Royal Navy. 

Amongst other things, my role in the project involved developing the scope of the new system, understanding client needs, allocating resources, developing detailed project plans, managing relationships with internal and external parties and creating and presenting comprehensive documentation and training material. 

The project was delivered on time, within budget and to the desired scope of all stakeholders involved.

Project Manager

Product owner for the Charter System for the Ministry of Defence. Responsible for the improvements, maintenance, management, training and coordination of the entire MOD Charter System. 
 
•	Managed a team of support workers, developing technical expertise and knowledge throughout the organisation and training and advising senior officers and other business stakeholders
•	Identified core issues with the initial set up of the Charter System and developed a set of revisions and key performance indicators that ensured system effectiveness and legislative compliance
•	Increased the overall system adoption rate within the organisation by over 50% as a result of a staged, and progressive, online and classroom based training
•	Implemented the expansion of the system by configuring a multi-tenancy system with 2 new external user bases.  This resulted in increased collaboration, enhanced efficiency and better workflow automation

Product Owner

Quality Assurance Manager.  Responsible for researching, agreeing and specifying data quality assurance and processing procedures.

Quality Assurance Manager

Various Roles

Creating innovative technology and automating businesses of all sizes with Ribbonfish

An experienced, client facing, high impact manager with expertise in team management, project management, constructive problem solving, stakeholder communication, operational planning and training. 

Currently busy creating innovative technology with Ribbonfish Ltd.

Kevin Paul

Freelancer → agency owner → SaaS founder.

Now running Botster.io → an all-in-one tool that helps digital businesses extract, monitor, and weaponize web data.

Posting SaaS learnings, automation tricks, technical deep dives.

If you’re building anything online - you’ll probably find something useful here.

If you're looking to automate your business - text me, DMs are open.

Denis Grammakov

By mid-2026 we’re going to have so many new (and free) coding tools it’ll be insane.

Cursor will feel like Sublime Text.

People will jump between tools the same way they switch browsers or editors today based on exactly what they need right now.

I already do this daily:

- Warp for regular development
- Cursor when I need to actually read the code
- Auto-Claude for strategy and long-range thinking
- Conductor for orchestration

Only Cursor is paid, by the way.

I’m 100% sure this stack won’t survive past the end of 2026.

New tools are popping up every single day.
Most of them are free.
Many of them are good.

The old idea of “pick a stack and commit for years” is dead.

Now it’s "pick the best weapon for the next 20 minutes."

As a developer, I love the competition. There's going to be a tool for everyone. 

But constantly scanning for new tools, testing them, learning how they work instead of actually shipping — is starting to feel like a job of its own.

That’s the next bottleneck we’ll have to solve.

Denis Gramm

Solofounder @ Botster & StayAPI // B2B Web Scraping & Workflow Automation // I blog about my journey and findings

2026 will be the year we end paywalls for good.

One dev built a memory plugin for clawdbot (openclaw) and priced it at $15/mo.

Two hours later someone else cloned it and open-sourced the whole thing.

This is the new normal.

Code is cheap. 
APIs are cheap. 
Features are free.

If your moat is “I built it first” - you don’t have a moat.

Your real moat is closed data, distribution, trust, speed, and owning the workflow.

graphical user interface, text, application, chat or text message

In case you missed the Anthropic drama, here’s basically what happened:

A ~$350B company publicly says:

“Anyone can build and compete with our product using our API.”

They also offer their own client, which runs on that same API, at 10x cheaper pricing.

You still have to pay. People gladly do.

So naturally, open-source projects pop up that use the client API.

The company allows it for months.

They even send employees onto podcasts run by those very open-source projects, openly discussing the ecosystem.

Then one day, they decide community goodwill no longer matters.

Cease-and-desist letters go out.

Projects get cut off.

And now the company (and some observers) act surprised that customers are pissed.

The same day they pull the plug, two major competitors announce support for open-source alternatives.

Now you’re all caught up!

My agents are talking to each other while they build my startup.

Glitch (my OpenClaw bot) created a plan and posted it to GitHub, tagging Claude and prompting it to work.

Claude spun up a cloud worker and started making proposals based on the actual codebase.

Then Glitch came back, dropped a TL;DR into a Trello card, and sent me a Telegram voice message (using elevenlabs API) with the summary.

Pinch me.

First thing I did after setting up Clawdbot - gave it a Trello board and wired up webhooks.

It listens to board events in real time (cards, comments, labels) and queues everything into JSONL.

Each task lives on its own card. All context stays there. 

I can clearly see the flow of tasks on my end.

Clawd moves cards, tags me
I tag Clawd, move the cards
work happens

Chat is our primary communication HQ and the board is where the work actually gets organized.

This is the future.

My development flow is officially bananas 🍌

I hooked Claude Actions to my GitHub, and now it just works on its own.

It reads tickets, plans the work, writes code, and opens PRs without me being near a keyboard. 

Here’s how it looks in real life:

I get an idea
open GitHub mobile
create an issue
Tag @claude  

That’s it. From there, everything is automatic.

GitHub Actions picks it up.
AI reads the issue description - plus screenshots if any.
Builds a full implementation plan.
Auto-approves it.
Development starts.

While it’s working, I get Telegram updates.

When it’s done:

PR is created
Telegram message
I review and approve (this can be skipped but I'm trying to be careful for now)

Merged to main.

Auto-deploy kicks in
Build finishes
Telegram message if everything went OK

Feature live.

Yes, I do it on production projects with paying users.
No I don't give it tasks that can mess things up big time (yet). 

I swear I’m running out of Christmas wishes already.

I connected GitHub to Claude Code on iOS.

Chatting with your codebase on your phone is a cheat code.

Now when I’m on the go I just ask my codebase for ideas, gaps or insights.

If something makes sense - I instantly create a GitHub issue.

If it’s small enough I forward it to a cloud worker and it gets done.

Even without coding, it’s amazing for feature ideas and product direction.

Your repo becomes something you can think with, not just code in.

Recommended!

I reconfigured my Clawdbot (openclaw) to run multiple agents instead of one.

Three separate Telegram chats:

one for coding
one watching my socials
one for project management

Accountant and SEO bots are coming soon.

Different contexts + different access levels work way better than dumping everything into a single chat and constantly restarting sessions.

Setup took ~2 hours.

Thinking of adding more agents next.

Comment “openclaw” and I’ll DM the full VPS config.

Prompts don’t matter anymore.

You can build working products straight from screenshots.

The speed at which knowledge moves now is insane.

I see a screenshot.
I like a feature.

Drop it into Opus - talk through it - get a plan.
Throw it at Ralph - the image becomes real after N iterations.

No specs
No "let’s schedule a call"
No "can you see my screen"

Just see → think → ship

AI is the decision-maker and humans are just clicking OK.

Before, when I wrote an article, I had to convince a PERSON.
Explain, persuade, educate, and finally SELL.

That's done. Nobody is reading articles anymore.

AI reads them, summarizes them,
gives the user 2–3 options.

The user hits Enter. Enter. ENTER. DO IT.

So the real audience isn’t the human now, it’s the AI.

As a founder, my job is no longer:
“Convince the reader this is good for them.”

My job is:
“Convince the AI that this is the only sane choice which should come first.”

For example:
If someone asks AI:

“Should I build my own scraping solution or use an API?”

I need the AI to answer:

“Use THIS API. It’s faster, cheaper, more reliable. Building in-house is slower and more expensive.”

As a default recommendation.

Users won't care. 

They’ll trust the recommendation engine and move on with their life.

So content strategy changes completely:

You’re not writing for attention but for model judgment.

Claude Code + Codex 5.2 is an unbeatable combo.

Claude creates a solid plan, breaks the problem down

Then I paste it into Codex and it

- reviews the plan
- finds weak spots
- improves architecture and details

Then I feed it back to Claude and it executes.

For larger features I use Compound Engineering.

For everything else CC + Codex has no real competition.

How to lose thousands of dollars in a single day

Be Rackspace

Host a complex project for 5+ years

Charge thousands of dollars

Decide you want more money

Warn the client that the price will go up 100%

Offer a “DEAL”: sign a 3-year contract and it’ll only go up by 50%

Client asks me to move everything to Hetzner

Their bill goes down 90%

The end

taplio

The Battle

Kevin Paul

Denis Grammakov

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taplio

The Battle

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Denis Grammakov

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Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Denis Grammakov's LinkedIn Performance

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