British Council

Principal Designer

Accenture Song

My role involved leading the Strategic Design practice at Accenture Song Poland, serving clients across Europe and the Middle East; facilitating multinational leadership and client sessions; providing international communications coaching to the local team and leadership.

Senior Manager | Design Lead | Communications Coach

Datacom

My role involved leading the Design & Experience team at Datacom, the largest creative and technology services company in Australasia. I was also responsible for designing and leading coaching and collaboration sessions for senior Government and corporate stakeholders and executives.

Built and scaled the team as a new, multi-disciplinary group of designers, researchers, and artists, working for large Government and private sector clients.

General Manager | Leadership Coach | Creative Facilitator

Solnet (now part of Accenture)

My role was responsible for Solnet's national creative practice. I was also responsible for providing strategic advice and coaching to the leaders and teams of large New Zealand organisations, helping them understand digital transformation and deliver impactful digital products and services. 

Delivered experience and service design work for organisations including MSD, MoH, NZDF, Transpower, Farmers Retail Group, ACC, and Te Taura Whiri i te Reo Māori.

Digital Practice Lead | Facilitator | Leadership Coach

Element Digital Consulting

Founder of a strategic advisory and coaching service for digital transformation and communication. Created and led numerous leadership coaching sessions for public and private sector. Advised Government ministries and corporate clients on communication and digital strategy. Mentor to the Victoria University Graduate programme.

Director | Leadership & Communications Coach | Mentor

ClemengerBBDO / Touchcast

Experience and customer innovation coach and strategist for New Zealand's leading brand & digital experience agency Clients included Education NZ, Toyota, New Zealand Post, Spark and many more.

Director of Digital Innovation (contract)

SSL Consulting

Advisor and coach for multinational companies (Microsoft, Sony, 3 Mobile) and executives on digital transformation, digital communication, and creativity.

Lead Advisor | Leadership & Digital Communications Coach

Musician

Musician and session vocalist. Signed to AR Vocal Management. Wrote, recorded and demo-ed for the likes of Guy Massey (Paul McCartney, Ed Sheeran), Paul Steel (Empire of the Sun), Groove Armada, Ben Carrigan (The Thrills), Dan Spartacus and many more.

Session vocalist

Ogilvy Public Relations

Head of the UK office and European hub of Ogilvy’s global Digital Influence network; as the strategic lead, I oversaw  delivery of digital experience strategy and design at a pan-European and global level for blue-chip clients  including Volvo, IBM, Grohe, Motorola, Cisco, UPS and Ralph Lauren.

Notable achievements:
- leading the global digital strategy for Volvo's flagship e-car program
- increasing positive engagement across key digital channels for Motorola by 800%
- groundbreaking interactive live video event via Facebook featuring Boris Becker, for Ralph Lauren as part of its Wimbledon sponsorship
- digital planning for Nestle, UPS, IBM and more
- new business wins from Grohe, Cisco & IBM

Head of Digital Influence

One of two people responsible for the digital strategy and experience practice at DigitasLBi. Managed UK & pan-European engagements for blue-chip clients including Lloyds Bank, Sony, Volkswagen, M&S, Starwood Hotels, Orange, Oxfam & British Red Cross

Notable highlights:

- Pioneering converged media campaign for Starwood Hotels across paid, owned & earned media
- Managing digital for the British Red Cross' annual Refugee Week appeal
- Interactive European campaign via bespoke microsite & Facebook apps for Sony Playstation
- New business wins - Orange, Sony, M&S and Lloyds TSB 
- Representative on the first IAB Social Media Council

Digital Lead

Curious about how you can gain greater influence as a Polish executive working with international teams? 
Do you want to unlock the secrets of better collaboration and business communication in English?

I help Polish executives master the skills essential for success in international business. 

My approach is to work 1:1 or with small senior teams. Contact me today via LinkedIn DM or book an intro meeting by clicking ‘Umów Spotkanie’ / ‘Book An Appointment.’

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Originally from New Zealand, now based in Warsaw, I have lived in five countries and worked in 10, leading senior teams for companies and clients such as Ogilvy, Accenture, and Microsoft. 

This experience has given me a unique understanding of both the Polish and the Anglo-American perspective, and the challenges of working across cultures. 

Polish and Anglo-American styles of business are quite different. Problem-solving, collaboration, and business communication are just some of the areas where cultural contrasts cause issues. 

Many Polish executives have told me they are frustrated at not getting the results they want when working with international clients or colleagues.

The good news is that we can fix this.

I will support you in learning: 
- creative leadership techniques for better business problem-solving 
- skills to communicate persuasively in English
- cultural awareness to easily navigate differences and manage multi-national teams

Coaching will benefit any Polish business leader or executive team working with Anglo-American clients or colleagues, particularly those where English is the daily language of business.

My approach is to work 1:1 or with small senior teams. Contact me today via LinkedIn DM or book an intro meeting by clicking ‘Umów Spotkanie’ / ‘Book An Appointment.’

Specialties: Creativity, Team Leadership, Business Communication, Innovation and Problem-Solving, Strategic Planning, Behavioural Design, Coaching and Facilitation

Kev F.

Adyen

Project Operations Manager

Trustees Executors Limited

Achievements
▪	Led a Registry Team of 24 direct reports responsible for serving Trustees’ largest client.
▪	Exceeded team performance targets from delivering 70% of the SLA target (95%) to achieving 99.98%.
▪	Delivered 12+ consecutive months of 99.98% processing within the SLA.
▪	Optimised business risk by implementing 200% FTE knowledge cover within the team.
▪	Optimised team and client processes to align with changes in financial regulations.
▪	Increased client satisfaction from 3/10 to 9/10.

Registry Team Leader

Todd Family Office

Achievements
•	Achieved all targets for preparation and distribution of mandatory regulatory reporting, including Annual Financial Statements, DIMS reports, and annual audits. 
•	Maintained on-time delivery throughout the COVID-19 lockdown, with no extension required from the Financial Markets Authority.
•	Reduced error rates to zero by optimising and automating BAU processes and workflows - specifically, automating and digitising the entire payment process, including GL & payment authorisation. 
•	Strengthened control and filing of critical documentation by implementing changes to internal operations.

Senior Product & Service Analyst

Achievements
•	Achieved significant cost and efficiency savings by managing the digitisation process of the entire office, including workflows and document storage.
•	Achieved cost and time targets as lead project co-ordinator for the sourcing of a new investment platform, service platform, and CRM.
•	Achieved cost and time targets as lead project co-ordinator for the outsourcing and implementation of the office’s Investment Registry.

Project Coordinator

Côte Brasserie

Achievements
•	Increased revenue by 18% by designing and implementing a new seating plan for premium London locations.
•	Improved guest satisfaction by designing and implementing a new internal quality control system.

Business Manager & Analyst

The Draft House

Achievements
•	Won new and repeat business from major corporates including PWC, EY, and Budweiser.
•	Created new and innovative events which successfully increased patronage and revenue for the business.
•	Reorganised staffing resources resulting in an improved standard of customer service.

taplio

The Battle

Kev F.

Asia Fitzsimons

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