Ken Underhill, CCSK

Underground Ops

Investor

EC-Council

Ethical Hacking Advisory Board
https://www.eccouncil.org/ceh-advisory-board/

Ethical Hacking Advisory Board Member (Volunteer)

EnterpriseKC

I sit on the advisory board for the Cyber Range, which is built to support cybersecurity talent development in the Kansas City area.

Heartland Cyber Range (HCR) Advisory Board (Volunteer Position)

Breaking Barriers Women in Cybersecurity (BBWIC)

An amazing group of women creating a safe place for other women to start and grow their cybersecurity career.

Advisory Board Member (Volunteer)

Whole Cyber Human Initiative

Board Advisor (Volunteer)

Not Disclosed...

I've been around the block and learned from many failures and a few wins.

Entrepreneur

Cyber Life

Successful exit.

Cyber Life is a cybersecurity training company focused on helping SMBs.

About the television show:
I wanted a platform where cybersecurity professionals could share their voice without biased algorithms, which is why the Cyber Life television show was created.  

After a successful 4 season run of the Cyber Life television show (with about 2.1 million monthly viewers), we have decided to focus the Cyber Life team on other projects but the show episodes will now live on the YouTube channel linked below. 

Watch the Cyber Life television show at the links below:
www.CyberLife.TV
YouTube: https://www.youtube.com/c/CyberLifeTV

Co-Founder (Exited)

RapidAscent

I led the initial build of the RA program for an immersive hands-on program, with custom labs that would lead to an OTJ apprenticeship for career changers.  Students with no prior technical experience were hacking and defending network infrastructure efficiently within the first week of the program that was built.  I then brought in another experienced cybersecurity professional to lead the program moving forward, so I could retire again.  

From what I heard, the program was adjusted to more of an entry level Sec+ based program after I left, based on client demand, and the program received funding through the Biden administration grant for cybersecurity to now offer free tuition for the program to applicants.

I'm looking forward to RA continuing to expand the program to help more deserving career changers and veterans get their start in cybersecurity careers.  I'm hopeful that expansion of the program and funding will allow RA the opportunity to increase diversity of its executive team.

Vice President

Cybrary

I built cybersecurity courses for digital forensics, pen testing, and more.  Over 270K students still taking my courses last I knew.

Master Instructor

I help businesses have better control over infrastructure security and development costs with the Nexus | DevSecOps | Cyber Security

I help people learn cybersecurity knowledge and skills.

Free Cybersecurity Training and career videos over on YouTube: 
https://www.youtube.com/c/CyberLifeTV

I've been featured in Forbes, Reader's Digest, Medium, Tech Republic, Fox, NBC, Dark Reading, Voyage Houston Magazine, MSN Money, and many more places over the years.

Multi-award winning and international best selling author of Hack the Cybersecurity Interview.

Free Cybersecurity Training and career videos over on YouTube: 
https://www.youtube.com/c/CyberLifeTV

Listen to the Cyber Life Podcast to hear from industry experts.

Apple
https://podcasts.apple.com/us/podcast/cyber-life/id1469224570

Amazon  
https://music.amazon.com/podcasts/aeea479e-561e-4d12-911b-5e1b717e8887/cyber-life

iHeart Radio
https://www.iheart.com/podcast/269-cyber-life-122068176/

Advisory Board Member

Ardent Health Services

Ardent Health Services is a healthcare organization that owns and operates 30 hospitals in six states
and employs 26,000 people with an annual revenue of $2.4 Billion.

● One of four security operations analysts responsible for second level alert monitoring and triaging
potential threats and configuring exclusions for over 100 applications .
● Provided weekly Cylance metrics via excel spreadsheet on the percentage of machines that have
Cylance installed.
● Efficiently processed Global Travel Requests from 26,000 people across six states.
● Effectively onboarded over 100 vendors into Imprivata (Securelink) within a two year time frame and
troubleshooted any server connectivity and vendor account access issues.
● Successfully upgraded 140 Netwrix StealthIntercept Agents on all domain controllers with zero down
time and resolved any issues.

Information Security Analyst

White Cap

White Cap is one of the nation's largest suppliers of power tools and specialty materials to professional
concrete contractors with 9,500 employees and an annual revenue of $1.1 billion.

● One of ten data security analysts responsible for Data Loss Prevention across the organization using
Netskope.
● Monitored for potential data security violations across the organization’s data security platforms.
● Drove communication and education to users to mitigate or remediate data security violations.

Data Security Analyst

Baystate Health

Baystate Health is a non-profit healthcare organization that has 5 hospitals and over 12,000 employees with an annual revenue of $1.9 Billion.

● One of nine security analysts responsible for log analysis, laptop tracking, vulnerability scans, physical
security assessments, application auditing, phishing campaigns, and security tools management.
● Leveraged Splunk to conduct thorough security event analysis, enabling deep insights into potential
threats and enhancing incident response capabilities.
● Successfully led the migration of 10,000 machines from McAfee ePO 4.6.9 to McAfee ePO 5.9.1.
● Efficiently triaged and prompted responses to over 50 daily proofpoint alerts and Carbon Black
Defense alerts.
● Conducted comprehensive vulnerability scanning on servers using Rapid7, resulting in the
identification and remediation of 200+ security vulnerabilities.
● Conducted comprehensive annual user access audits for 12,000 employees across five applications,
verifying access levels and reducing security risks.
● Efficiently established 12,000 user accounts in Duo Security and adeptly resolved any associated
issues.

Security Analyst Associate

● One of ten help desk agents who coordinated real-time technical support and troubleshooting of
network, user stations, software, password resets, and login issues.
● Proficiently troubleshooted and resolved a wide range of IT-related and application issues for a user
base of 12,000, ensuring minimal disruption and optimized productivity.
● Efficiently conducted user account provisioning tasks, including the creation, disabling, and
management of network accounts via Active Directory.
● Utilized the ServiceNow ticketing system to log and track all issues for incident management.
● Established clear and comprehensive communication channels with 12,000 doctors, nurses, and IT
personnel.
● Conducted comprehensive annual user access audits for 12,000 employees across five applications,
verifying access levels and reducing security risks.
● Proactively established 12,000 user accounts in Duo Security and adeptly resolved any associated
issues.

Service Desk Analyst

UnitedHealth Group

UnitedHealth Group is an American health insurance and services company with over 400,000 employees
with offices in all 50 states and an annual revenue of $371 Billion.

● One of twenty analysts responsible for facilitating technical support cases, password management,
application support, and VPN connectivity.
● Consistently achieved a first-call resolution rate of 55% or higher.
● Thoroughly documented technical support case details for future reference, leveraging HP Service
Desk incident management tracking tool to ensure accurate and comprehensive records.
● Efficiently handled the resolution of inbound technical calls daily, skillfully diagnosing and
troubleshooting hardware, software, printing, and network connectivity issues.
● Adhered to documented procedures outlined in the knowledge base for resolving a wide range of
technical IT issues, ensuring consistent and efficient troubleshooting processes.
● Effectively guided nurses and doctors through basic problem-solving processes in a professional
manner.

Technology Support Analyst

My name is Jermaine Reid and I am a Information Security Analyst. 

CAREER ACCOMPLISHMENTS
● 15+ years of experience in information security and technical support functions for various
organizations in healthcare and construction ranging from 10,000 to 400,000+ employees and up to
$370 Billion in annual revenue.
● Worked with Splunk for security analysis at a healthcare company of 10,000+ people with an annual
revenue of $1.9 Billion.
● Used Rapid7 for vulnerability management in a team of nine people at a hospital of 10,000+ people
with an annual revenue of $1.9 billion.

I'm always looking to build connections and network with people who share my passion in IT Security analysis and providing excellent customer service. Want to talk about security analysis and troubleshooting various hardware/ software issues? Connect with me here on LinkedIn or email me at jay2004r@gmail.com.

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Ken Underhill, CCSK

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