ZenBiz Services

• Manage partnerships with key customer stakeholders, including C-level executives, and demonstrate commitment to customer’s success as their strategic technical advisor

• Provide leadership across AI and Modernization domains, inspiring innovation and fostering a culture of continuous improvements

• Set technical vision and build the end to end engineering roadmap from design to launch to scale

• Manage creation of internal and external assets (technical demos, white-papers, frameworks) to drive and support enablement and thought leadership

Co-Founder

Hustle Fund

Angel Squad Member

AI-driven expert specializing in data analytics, collaboration, CRM consultations at GLG.

Technology Expert

Horsley Bridge Partners

• Design and implement enterprise solution architecture (Snowflake, FiveTran, Tableau) increasing private equity data reporting performance by 35%

• Lead a cross functional team to implement CRM and ERP solutions, resulting in 25% increase in fundraising, marketing  and back-office capacity

• Manage vendor relationships and contract negotiations. Co-author success showcase studies and present at user conferences

• Develop staff through coaching and development plans, improving employee performance metrics by 25%

Director of Information Systems

Senior Product Manager

Kattelo Labs

• Developed and implemented technology solutions in various industries, resulting in a 40% increase in revenue and a 30% increase in customer satisfaction

• Led a team of 30+ engineers and designers to deliver high-quality software solutions on-time and on-budget, resulting in a 25% increase in project success rate

• Built and maintained relationships with key technology partners, including AWS and Microsoft Azure, resulting in a 25% increase in new business opportunities

• Drove inbound marketing efforts by publishing customer success case studies and speaking at industry events, resulting in a 30% increase in website traffic and lead generation

Co-Founder/CTO

Dotfully (Acquired)

• Built and launched online marketplace in 45 days with 1 front-end developer and 1 UX designer
Accelerated fulfillment processes by 70% and increased transactions by 30% by integrating Stripe and Shippo APIs 

• Detected fraudulent registration activities and incentivized 40% of “offenders” into becoming customer champions

• Curated product roadmap and prioritized feature releases and bug fixes with user research and site analytics

• Designed A/B testing, analyzed shopping cart behavioral data to increase signups by 80%, viral invites by 60%, and revenue by 100-150% month-over-month

Booz Allen Hamilton

Senior Technical Manager

BearingPoint

Solutions Architect

Synetics for Management Decisions

Senior Technical Lead

KPMG US

Business Analyst

ZenGPT Email Crash Course to get non-coders into GPT Store in 5 days | Community Top Voice

I am a Co-Founder at ZenBiz Services, with over 20 years of experience in leading cross-functional teams and driving innovation in the technology sector. I have a passion for developing and implementing cutting-edge solutions that leverage AI and data science to optimize business processes and enhance customer experiences.

As a seasoned technology leader, I have a proven track record of delivering complex technology projects on-time and within budget, while maintaining a focus on driving revenue growth and staying ahead of industry trends. I have also co-authored and contributed to multiple publications and books on technology topics, and hold professional certificates in corporate finance, data science, and blockchain fundamentals. My goal is to bring my experience and expertise to a new role as a technology leader, where I can collaborate with other visionaries and create value for a dynamic and growth-focused organization.

Kenneth Lo

used to hide my biking. 

even got an ultimatum once:
the bike or the marriage.

but when my cup’s empty, 
i ride. every damn time.

honor your guts. do your cardio.

Managing Partner @ Arc5 Ventures | Backing AI-Driven Solutions in Boring Industries | Founder-First Investor

No alternative text description for this image

every great founder has a moment where 
they admit they were building the wrong thing.

the next decision after that
is the one funders bet on.

Smiling person in cycling helmet and rain poncho gripping an orange chainsaw, standing on a round base with bright green cycling shoes.

typeform has the features. not the price.

google forms is still the ugly duckling.
jotform gets close but feels heavy.
tally hits the sweet spot.

am i missing a sleeper tool?

stage fright is real
building in public feels like walking out without pants

here’s the cheat
share the lesson, not the panic
share the progress, not the pressure

that’s enough to build trust without losing your mind

every startup is a cult until payroll hits.

vision’s easy when rent’s paid. 
culture is what’s left when the hype dies

and you still show up.

The Knowledge Jar

Founder

Abbott

Responsible for overseeing the development, implementation, and optimization of our supply chain systems to drive operational efficiency and support business growth.

Key Responsibilities:

Evaluate, design, and implement supply chain software and technology solutions to streamline processes and enhance visibility across the supply chain
Collaborate with cross-functional teams to identify gaps in existing systems and develop strategies for continuous improvement
Develop and manage KPIs to track system performance, identify trends, and drive data-driven decision-making
Ensure data accuracy, system integration, and effective communication across various departments
Provide training, support, and troubleshooting for supply chain software and systems
Stay current with industry trends, best practices, and emerging technologies to continuously improve our supply chain systems

Business Systems Manager 

In this most recent role, I am delivering transformational leadership support in spearheading and streamlining business processes by compiling, analyzing, inputting, and maintaining integrity of product data expanding and operating PLM/SAP-based systems. I am contributing to improving functioning of organizing by leading end-to-end transition process from a legacy ERP to SAP supply chain and logistics. Furthermore, I am conceptualizing, mapping, and implementing business processes as well as integrated reporting systems in SAP. In addition to this, I am acting subject matter expert and liaising with technical experts to troubleshoot and solve problems within SAP.  Moreover, recognize for intellectualizing, creating, and enforcing technical procedures while facilitating and enhancing knowledge by organizing and administering end-user training.
Some of My Proudest Achievements Included:
• Forged the creation of a global vendor parked invoice tool, reducing invoices by $40M within one year. Also created a global MRP tool and dashboard, optimizing inventory signals by 85%.
• Spearheaded partnership with Corporate Education to create internal training content hosted on LinkedIn Learning, providing a centralized location for systems learning.
• Directed development of a US consignment expired inventory business process, reducing US expired inventory by $1.2M.
• Partnered with Vendor Management Leaders to facilitate the implementation of a global payment terms tool, enabling the business to drive payment terms to 90 days for 15% of active vendors.
• Liaised with Regulatory to create mass update tools driving resource savings of over 3K hours.

Senior Business Systems Analyst

St. Jude Medical

In that role as Internal Consultant on master data for SNP Release 1, I displayed advanced knowledge and substantial experience with SNP Software and new release execution. Moreover, I demonstrated technical leadership acumen in directing and tracking cross-discipline data governance and master data cleanup to ensure seamless deployment. 
List of My Major Accomplishments Included:
• Partnered with Deloitte to conduct SAP SNP implementation.
• Served as Supply Chain SAP enhancement facilitator and imparted leadership for businesses on SNP master data while fostering effective collaboration and partnership with stakeholders to determine and prioritize SAP enhancement initiatives for Supply Chain on a quarterly basis.

Senior Supply Planner

In this position as Senior Supply Chain Analyst, I expanded my entrepreneur mindset in navigating overall supply chain operations of Global Neuromodulation Business with accumulated worth $100M.  In addition to this, I drove transformational leadership support by successfully standardizing and optimizing sales, operations, and productions (S&OP) metrics throughout product portfolios and selling divisions. Moreover, I was acknowledged for structuring and enforcing Enterprise SAP reporting solutions throughout all St. Jude Medical Divisions. I utilized highly collaborative approach and excellent communication skills to foster and sustain trusted relationships among IT, internal, and external partners (business units and service providers). Proactivly cooperated with Subject Matter Experts and IT Operations to transmute detailed business requirements into IT requirements. I projected multitasking and deadline-driven acumen in managing and tracking all IT-related projects for the Neuromodulation Division while producing high-level estimates of project effort and cost. Deployed attention to detail and critical thinking skills in evaluating, highlighting, and improving synergy potentials between IT and all St. Jude operation and sales units. 
My Key Contributions Included:
• Effectively managed supply availability for $100M portfolio by maintaining service levels of 98%.
• Established manufacturing metrics as well as new process and business metrics to reduce late system work orders by 70% and 80%, respectively.
• Re-designed supply chain business processes, improving order entry and product management within the SAP System. Utilized inventory metrics to identify and eliminate $1.6M in expired inventory.
• Achieved data harmonization and improved forecast accuracy metrics.

Senior Supply Chain Analyst

Texas Instruments

In that previous role, I acted as resource factor and primary point of contact for Sales and Operations team to navigate and execute demand reconciliation, operating plan, and inventory management. Served as an integral member of the Engine Control Board (ECB) to confirm smooth implementation, communication, and adherence to governance policies from the enterprises Information Systems and Technology Counsel.  As member of the Finance and Operations (F&O) Training Leadership Team, I provided strategic business support by planning and setting strategic objectives and initiating classes for Texas Finance and Operations business teams. Furthermore, I proactively engaged with IT managing demand-related teams to support business interface, system implementation, and upgrades. I examined and understand direct customer communications to generate and optimize growth across engineering and supply chain groups. 
My Core Contributions Included:
• Championed cross-functional teams for operational excellence in shipping performance and products delivery. Interfaced with capacity teams as Lead Coordinator for business.
• Successfully operated supply chain and logistics for 2 Product Lines yielding $98M in revenue.
• Implemented strategic buffer strategies to enhance real-time inventories and capital costs.
• Pioneered the development of web-based applications with local vendors resulting in cost reductions through enhanced automation. 
• Optimized utilization of manufacturing assets, improved lead times and attained revenue goals.
Career Note/Additional Experience: Manufacturing Supervisor, ST Microelectronics, Dallas, TX  | Lead Ramp Planner, Texas Instruments, Dallas, TX | Manufacturing Coordinator, Texas Instruments, Dallas, TX

Lead Business Analyst

Lead Ramp Planner

Manufacturing Manager

STMicroelectronics

Manufacturing Supervisor

Building an AI community for Learning

𝗔𝗯𝗼𝘂𝘁 𝗠𝗲
I specialize in orchestrating business systems to deploy complex processes, aligning departmental goals with the organization's vision and mission. 

Here’s a snapshot of what I bring to the table:

1️⃣𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Proactive and strategic-thinking Digital Transformation Leader with expertise in leading IT-based projects from inception to completion.

2️⃣𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁: Develop and implement strategies, assessments for product and service evaluation, supply market and value chain analyses, and cost models to meet business needs in a competitive market.

3️⃣𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Demonstrated ability to efficiently manage tight deadlines, organize and direct concurrent projects, and ensure on-time execution within budget.

4️⃣𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Proven communicator adept at building and fortifying productive relationships across disciplines and levels, conducting staff training, and leading teams to achieve shared visions and goals.

𝗞𝗲𝘆 𝗖𝗮𝗿𝗲𝗲𝗿 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 & 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀
▶️ 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗵𝗮𝗻𝗴𝗲: Cultivated programs to implement transformational change, delivering efficient, high-quality, and user-centric products and services.
▶️𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: Designed and supported an environment of digital innovation and best practices, leveraging technologies for the benefit of stakeholders and members.
▶️𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻: Efficiently executed, managed, monitored, and implemented digital strategies in line with organizational values, objectives, and priorities.

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Kenneth Lo

Victor Cuevas

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Victor Cuevas

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