Relyance AI

Large Enterprise Customer Consultant 

CIO Scholarship Fund

We are a non profit organization that seeks to provide schools with endowments to create scholarship opportunities for students in the information systems, computer science, and related technology fields.

In 2002 a group of Silicon Valley Chief Information Officers were selected to collaborate on what would become a series of books dedicated to the profession of information technology.  In 2003, these CIOs agreed to establish a 501(c)(3) charitable foundation so that 100% of profits could go towards educating our future information technology leaders.  Since its inception multiple authors on books related to information technology and security have dedicated profits in part or whole to the fund. In 2010, the CIOs combined efforts to hold the first annual CIO Scholarship Fund Golf fundraising event that brings together over 150 IT Execs, Tech Vendors, and Volunteers a year.

Responsibilities: Help engage with Student Alumni and activate University Partnerships.

Advisor

Us In Technology

I have made it my mission to help diversify the tech industry by sourcing qualified underrepresented people to entry-level tech positions. Represented is defined as A generation college graduate, an individual of an underrepresented ethnicity in the space, a woman, and a member of the LGBTQ community. If you are looking to diversify your organization with an individual who falls into one of the above categories, please reach out, as I have a ton of phenomenal candidates ready for their opportunity to prove they too belong. Please follow my our In Technology page as we continue to build. #TogetherWeAreStronger

GTM Leader

Revenue Collective

Participant of 2021 Rising Executive Cohort led by CEO and Founder Sam Jacobs

Admitted to Revenue Collective's program geared toward accelerating my career through a 12-month comprehensive course designed to enhance my skill sets and prepare you to strategically level-up. 

Able to work with industry-leading experts, who provide learnings from private group lessons, facilitated cohort sessions, and additional resources to prepare for a career as an executive.

Rising Executives Member

Radware

Manage 24 Global Enterprise Major accounts in the PAC Northwest Region. Radware (NASDAQ: RDWR) is a global leader in application delivery and cyber security solutions for virtual, cloud, and software-defined data centers. Its award-winning solutions portfolio delivers service level assurance for business-critical applications while maximizing IT efficiency. Our Machine Learning and automation capabilities separate us from many of our competitors in the space of WAF, DDOS, Bot Management, and Load Balancing. Radware solutions empower more than 10,000 enterprise and carrier customers worldwide- including 8 of the world’s top 12 stock exchanges and 12 of the top 22 global financials

Territory Include: Bay Area + PAC NW

$2.6M Quota: Attainment 126%, 100% Logo Renewal, 
$1.4M Quota (Yr.1) 116% Quota Attainment, 162% NRR

VAR Transactions:
Guidepoint, Optiv, Softchoice

Major Account Manager

Agari

Regional Sales Manager at Agari responsible for all accounts in Idaho, Montana, Wyoming, and the Dakotas.

**President's Club 

Agari, a leading cybersecurity company, is trusted by leading Fortune 1000 companies to protect their enterprise, partners and customers from advanced email phishing attacks. The Agari Email Trust Platform™ is the industry's only solution that 'understands' the true sender of emails, leveraging the company's proprietary, global email telemetry network and patent-pending, predictive Agari Trust Analytics to identify and stop phishing attacks.

Regional Sales Manager (Enterprise)

Protecting the leading fortune 1000 companies against targeted spear phishing attacks and business email compromise messages by authenticating and verifying the true senders identity. 

Agari, a leading cybersecurity company, is trusted by leading Fortune 1000 companies to protect their enterprise, partners and customers from advanced email phishing attacks. The Agari Email Trust Platform™ is the industry’s only solution that ‘understands’ the true sender of emails, leveraging the company’s proprietary, global email telemetry network and patent-pending, predictive Agari Trust Analytics to identify and stop phishing attacks. The platform powers Agari Enterprise Protect, which help organizations protect themselves from advanced spear phishing attacks, and Agari Customer Protect, which protects consumers from email attacks that spoof enterprise brands. Agari, a recipient of the JPMorgan Chase Hall of Innovation Award and recognized as a Gartner Cool Vendor in Security, is backed by Alloy Ventures, Battery Ventures, First Round Capital, Greylock Partners and Scale Venture Partners.

Responsibilities:
•	Pitch Agari Platform solution to C-level executives (Enterprise).
•	Self-prospect via DiscoverOrg, Zoom, and LinkedIn Sales Navigator.
•	Qualify Warm Leads
•	Cold call/Cold email
•	Help onboard new team members
•	Consulted with VP’s and Co-founders on market strategy and how to position and improve 
        white papers
•	Created campaigns and opened outbound deals with Fortune 1000 companies
•	Created a successful cold calling sales cadence, which included an OVS (Opening Value 
         Statement), sheet music, and an email drip.
•	Logged KPI's daily via Salesforce.com
•	Established a strong and credible social media network, with many C-level executives in the Cyber- 
        Security space

Achievements:
* 2018 Q1 Quota attainment 119%
* 2017 180% Q4 Quota attainment
* 2017 Agari Sales Development Rep of the Year

Enterprise- Inside Sales Consultant

memoryBlue

memoryBlue is a premiere inside sales consulting firm headquartered outside of Washington, D.C, with offices in Austin, TX and Silicon Valley. Named to the Inc. 5000’s list of America’s Fastest Growing Companies for three consecutive years, memoryBlue is nationally recognized for growing and finding top inside sales talent for outsourced consulting and direct-hire permanent placement.

Since 2002, over 300 high-tech clients have trusted memoryBlue to fuel their growth by breaking into their strategic prospect accounts, uncovering net new revenue opportunities to fill their sales pipelines, managing Inside Sales teams, and directly placing top sales talent to build out their teams internally. The memoryBlue client portfolio runs the full gamut, ranging from industry heavyweights – EMC, Symantec, McAfee, IBM – to a host of the hottest tech startups – Eloqua pre-acquisition by Oracle, Box pre-IPO, and FoundationDB pre-acquisition by Apple.

Sales Training:
Sandler Sales Training by Guru Ganesh
Costigan Sales Training

Role/Responsibilities:
•	Develop new client acquisition strategies for sales teams
•	Facilitated meetings between memoryBlue and client executives to team review metrics
•	Leveraged software including Webex, DiscoverOrg, Salesforce, LinkedIn Navigator, and ZoomInfo 
        for marketing and sales initiatives
•	Exceeded client goals and hired out 
•	Taught and lectured multiple new hire first 48 sales trainings.
•	New Hire Mentor
•	Routinely crafted personalized emails for CISO`s, CTO`s, and CEO`s.
•	Established a time management schedule, that was adopted throughout the company.
*  Consecutive Quota attainment (100% outbound)

Sales Development Representative

Hollister – Stockton California

Responsibilities:
•	Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
•	Achieved sales goals and service performance requirements through new customer sales
•	Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
•	Provided an elevated customer experience to generate a loyal clientele
•	Routinely answered customer questions regarding merchandise and pricing
•	Asked open-ended questions to assess customer needs
•	Greeted customers entering the store to ascertain what each customer wanted or needed
•	Built long-term customer relationships and advised customers on purchases and promotions

Model/Cashier

I respond quicker on the "Us in Tech App" :)

“Kendrick was hired by his client (Agari) in the Fall of 2017, where he made an immediate impact. After crushing his numbers that quarter, he was named “SDR of the Year” at their Sales Kick-Off Event in 2018. He parlayed that success into a closing role, where he set the world on fire (hitting for over 114% of his quota) and landed a spot in President’s Club. In the Spring of 2019, he accepted a new role at Radware, where he assists in managing Major Accounts in the West (including heavy weights like eBay, Workday, Salesforce, and Twitter). Aside from keeping those big tech players happy, he also has responsibility to find/close net new business.” – 2019 memoryBlue Phenom Award Finalist

As the Major Account's Manager of the PAC Northwest it is my responsibility to close net new business and manage 24 of the World's largest corporations in the states of: Washington, Oregon, and Idaho.

In wake of recent events I have fully dedicated my time and Efforts to being the full time CEO and Founder of Us In Technology, an organization focused on diversifying the Tech Industry with More Under represented people; My purpose has never been clearer! 


Curious what others think about me?
Please review my LinkedIn references:

Kendrick Trotter

Boys & Girls Clubs of America

As an Implementation Specialist, I guide Clubs through their transition from existing club management systems to our innovative MyClubHub platform, built using both Salesforce and Traction Rec. Reporting to the Director of Implementation, my role encompasses leading Clubs through a structured multi-week implementation plan, providing user training, system customizations, and data conversions. Alongside my peers, I am also responsible for ongoing client support and consulting, ensuring Clubs maximize the benefits of MyClubHub.

Implementation Specialist

Technopath

•	Actively studying Salesforce NPSP, Nonprofit Cloud Consulting, and Nonprofit Business domains to acquire thorough knowledge.

•	Participating in Salesforce NPSP Implementation Training to master campaign management, fundraising, accounting units, reporting, dashboard creation, and workflow automations.

•	Leading the creation of detailed training guides and portfolio materials, demonstrating a strong dedication to structured learning and skill improvement.

•	Currently working on a volunteer project with a Nonprofit organization to optimize and automate their Salesforce Instance.

Roles: NPSP/Nonprofit Cloud Consultant and Salesforce Administrator

Salesforce Administrator

Tech Forward (Formerly HBCUForce)

In my role, I configured and managed the Salesforce community platform, resulting in a 25% increase in engagement through customized profiles, groups, and forums. 

Additionally, I played a leading role in configuring the learning management system (LMS) for the TrailblazED training program, aimed at teaching Salesforce skills to 50 transitioning educators. Through regular office hours, I provided consistent support to students, helping them overcome learning challenges and addressing issues within their Salesforce development environments. 

Furthermore, I conducted applicant screenings and interviews, meticulously selecting qualified candidates to ensure a diverse and high-quality program cohort. As part of this role, I also orchestrated go-live webinars to smoothly onboard new students, effectively introducing them to the LMS and program guidelines.

Community Manager

Tech Forward Solutions

• Successfully reduced manual data entry by 25%. Assist in the customization and configuration of Salesforce objects, fields, workflows, validation rules, and process automation to align with client-specific processes.

• Achieved a 90% resolution rate within a 24-hour timeframe, improving user satisfaction. Provide troubleshooting and technical support to end users, addressing and resolving issues related to Salesforce functionality and usage.

• Produced a 95% reduction in post-launch bug reports from end users. Participate in solution testing and quality assurance efforts, identifying, and addressing any bugs or discrepancies to deliver a seamless user experience.

• Consistently delivered project milestones ahead of schedule, a 10% reduction in time. Work within Agile project methodologies to deliver timely and iterative solutions, adapting to changing client needs and requirements. 

• Collaborate with senior consultants to gather and analyze client requirements, translating business needs into effective Salesforce solutions.

Roles: Junior Salesforce Consultant, Salesforce Administrator, Business Analyst, Project Coordinator

Junior Salesforce Consultant

Clicked

• Worked in a team of 5 to utilize the Salesforce Professional Services Methodology (Discover, Define, Design, Deliver, and Deploy) to elicit requirements, needs analysis, and business case definition to scope a solution that meets a client’s business challenges.

• Gathered and analyzed requirements related to business challenges and used data-driven approaches to produce effective solutions.

• Responsibilities included optimizing business processes in Salesforce, collaborating efficiently under time constraints, and presenting findings to peers and industry professionals.

• Prepared detailed process flow diagrams, data models, and documentation to facilitate clear communication between stakeholders and development teams.

Clicked Learning Community Member

Katy ISD

•	Managed a $500,000 Naviance LMS implementation project, adapting communication styles for diverse audiences, resolving issues proactively.

•	Conducted hands-on training sessions, enabling team members to quickly adopt new technologies and seamlessly integrate them into daily workflows.

•	Created cross-disciplinary projects to foster teamwork and innovation among colleagues.

•	Utilized data-driven insights to assess student progress and implement targeted interventions.

•	Leveraged user stories to identify opportunities for technology integration, optimizing the learning experience through digital tools and platforms.

•	Led client discoveries and stakeholder meetings to discuss current challenges and create goals for success.

Roles:  Program Manager, Project Coordinator, LMS Administrator, Math Instructor, School Counselor

Program Manager

I am Jacqueline Evans, a versatile professional with a strong background in retail sales, banking, human resources, teaching, school leadership, and Salesforce. 

Drawing from my experience in banking, I possess a keen understanding of financial processes, risk assessment, and strategic decision-making. My time in human resources has honed my ability to analyze organizational needs, foster strong team dynamics, and implement effective HR strategies. As a math teacher, I developed exceptional problem-solving and analytical skills, ensuring clarity and precision in complex scenarios. Additionally, my experience as a school counselor allowed me to cultivate excellent interpersonal and communication skills, enabling me to work collaboratively with diverse stakeholders.

As a Salesforce Certified Professional, I leverage my hands-on experience with the Salesforce Platform to drive impactful solutions. Actively engaged in multiple Salesforce communities and groups, I continuously expand my Salesforce knowledge, network, and industry awareness. Currently, I am an Implementation Specialist with the Boys & Girls Club of America.  In my role, I strive to ensure a smooth and efficient transition for Clubs to MyClubHub (our customized CRM system powered by Salesforce & Traction Rec), providing them with the support and training necessary to leverage the platform's full potential.

With a passion for delivering success and impact, my goal is to excel as a Salesforce Professional. By leveraging my diverse background, I help businesses unlock the full potential of Salesforce, enhancing productivity, efficiency, and client retention. Through comprehensive analysis, strategic planning, and efficient project management, I ensure that my employer's and clients' bottom line goals are met while exceeding expectations.

👩🏽‍🎓Graduate with a Bachelor's degree of Science in Business Management; Master's degree of Education in School Counseling; 4 Salesforce Certifications; 1 Educational Leadership Certification; 1 School Counselor Certification; 2 Teaching Certifications

🤠 Texas Native, with a passion for cultivating and guiding others toward success

✈️🍴 I enjoy traveling, experiencing diverse cultures and cuisines.

💪🏽 Forward planning, strategic thinking, problem solving, cross-functional collaborator, relationship building, data analysis, effective communication

Clifton Strengths: Responsibility | Deliberative | Achiever | Strategic | Relator

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The Battle

Kendrick Trotter

Jacqueline Evans

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