Teamtailor

Account Executive

Okta

Prospecting for new business opportunities via outbounding initiatives. 
Qualify, nurture and develop a volume of inbound leads on set target accounts.
Generate sales-ready meetings and opportunities for the Account Executives.
Research contacts and generate demand through call and email campaigns.
Utilize active listening skills to uncover customer needs and business outcomes.
Willingness to collaborate with other members of the sales and marketing organization to drive deals forward. 
Attend in-person and online marketing events to represent the xDR Organization.
Use and maintain our SaaS toolkit (SDFC, Outreach etc) to keep data accurate.

Senior Sales Development Representative l Strategic Accounts

Seismic

- Cold-calling into targeted accounts, lists or personally researched contacts within a specified region/market to uncover and qualify opportunities.
- Clearly communicating value proposition over the phone by thoroughly understanding Seismic’sproducts and business values.
- Identify client needs and develop positive rapport with both clients and the team.
- Building a network; research prospective clients through the use of web/social media, internaldatabases and external tools to identify leads.
- Documenting client interaction and/or prospecting efforts through the use of a CRM.
- Ensuring qualified leads meet quality standards and that channel partners actively engage in followingup on these leads
- Partnering and strategizing with Outside Sales to build pipeline and set monthly goals.

- Q3 2023 188%
-Q4 '23 100%

Sales Development Representative

JobAdder

JobAdder is a market-leading, cloud-based recruitment platform, that enables recruiters to spend more time doing work that adds real human value. Our platform is backed by award-winning support and trusted by businesses worldwide. Headquartered in Sydney, JobAdder operates globally with offices in New Zealand, United Kingdom and the United States of America.

*   Building a pipeline of leads for the sales team by identifying, researching, and generating new target prospects via all channels.
*   Strategically prospecting key account targets & contacts.
* Developing creative strategies for engaging and nurturing prospects using content, email, phone, and social media.
*   Converting target prospects to sales opportunities by exploring and understanding the clients' needs and challenges.
*   Conducting effective qualification conversations with prospects through your deep understanding of our product value proposition.
*   Setting prospect meetings with our Sales Executives.
*   Recording accurate information on both the prospects and your interaction within the CRM.

Sales Development Representative (APAC)

RedBeard Talent

Talent Scout - Team Lead

I contribute by developing a robust pipeline of talent to help fill hiring needs. To build these pipelines of both passive and active talent, I partner with other members of the Recruiting team, Hiring Managers, Executives at RedBeard Talent, and our clients to define what skillsets, backgrounds, and experiences are needed for a candidate to be successful in the role. Some of my responsibilities are to:

- Generating and Acquiring Talent Leads including working collaboratively with Talent Advisors, and Partners to determine the position requirements
- Drafting and managing job advertisements
- Interacting with talent on professional networks and other channels
- Crowdsourcing and networking with industry partners for referrals
- Identifying and qualifying active and passive candidates
- Booking Talent for screening calls with Talent Advisors and Partners
- Contributing to the innovation of lead generation, acquisition, and Talent sourcing strategies

Supporting Talent Management including:
- Following up on talent referrals
- Acting as the first point of contact for incoming inquiries
- Advising standard information to Talent and connecting them to relevant Talent Advisors and
   Partners

E: kaumini@redbeardtalent.com

Talent Scout

Paladin Analytics

Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.

Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

Cultivating strong relationships with new clients, while maintaining existing client relationships.

Conducting market research identifying new business opportunities and partners.

Product Growth Associate - Rooster Recruitment Platform

Indeed.com

First Onboarding Strategist in ANZ.

Service and support existing client base.
Advise clients on how to set up their account for successful hiring.
Drive growth by selling pay per click advertising services to small-to-medium sized employers
Help clients measure their success and ROI from Indeed.
Educate clients on our products and ensure their accounts are optimized.
Retain and grow accounts
Meet or exceed assigned quota on a quarterly basis.

Client Onboarding Strategist

Antyra Solutions

Innovate, research and come up with ideas for digital campaign executions.
Web content/copy writing (social media and website).
Monitor social and manager media platforms using social listening tools.
Assist in developing social media communication strategies and publish campaigns on schedule.
Day-to-Day monitoring and management of Advertising campaigns (PPC and SMO).

Digital Marketing Associate

Smarter enablement, better outcomes | Seismic

I specialize in identifying and qualifying high-quality leads and generating new business opportunities. With 3+ years of experience in B2B tech sales, I have a proven track record of delivering results through effective prospecting, lead generation, and strategic account-based prospecting. My strengths include active listening,solution-focused problem-solving, and an ability to tailor my approach to meet the specific needs of each client/prospect

Specialties: Prospecting, Cold Calling, Cold Emailing, Rapport Building, New Business Development, B2B Software Sales, Building Sales Sequences, Sales CRM knowledge, Lead Gen, Software-as-a-Service (SaaS)Product Demonstration, Social Media Savviness, Email Marketing.

Kaumini De Costa

Customer Success Manager

Discussing all things identity across workforce + customer identity solutions

Workforce identity
- creating a single pane of glass of users, reducing the attack surface across on-prem, LDAP, cloud
- reducing the time to detection / response (MTTR) for cyber incidents
- addressing the apps that are sitting outside of the ideal cyber coverage
- risk is detection and leveraging universal user logout (cross tool integrations)
- simplification of complex directory landscapes (20+)
- automating user provisioning for apps & resources

Customer identity
- uplifting the customer experience, implementation best practice + stop preventable breaches
- creating a single view of customers across multiple brands + applications
- uplifting your customer opt in rates through streamlining registrations across users & devices
- freeing up existing developer & engineer resources, shifting their focus to core products/platforms
- discussing pre/post auth complexities and removing the need to constantly water + feed the solution 
- fine grain permission models (FGA) and the gaps we are helping to solve

Auth0 + Okta | Strategic Accounts (ANZ)

Working with Digital Native Businesses (DNB’s) across ANZ to support identity initiatives 

Customer Identity 
- Shift developer / engineering hours back to improving YOUR product not the identity stack
- Simplify the approach to identity: create a single view of customers across multiple brands/apps
- Easily bring identity into the CI/CD flow
- Provide a flexible and frictionless experience to customers

Workforce Identity
- Create a single pane over glass overview of all users whether FTE, PTE, 3rd Party or external
- Reduce MTTR | integration Contextual Risk scoring across XDR, Network, CASB, MDM, Apps)
- Simplify dealing with complex AD scenarios 
- Implement universal logout of active sessions when risk is detected with integrated security tools

Auth0 + Okta | Digital Native Business (ANZ)

Okta and Auth0 are now one -  One Team, One Score!

AUTH0
With a few lines of code you can have Auth0 integrated in any app written in any language, and any framework and there are 30+ SDKs & Quickstarts to help you succeed on your implementation

84% of developers using the Auth0 platform get identity up and running within a week.
Which means developers & engineers can.......
- Shift developer / engineering hours back to improving YOUR product not the identity stack
- Simplify the approach to identity across multiple brands
- Easily bring identity into the CI/CD flow
- Provide a flexible and frictionless experience to customers

OKTA
Enabling organisations to securely connect the right people to the right technologies at the right time.  With over 6,500 pre-built integrations, Okta customers can easily and securely use the best technologies for their business.  

Over 7,950 organisations, including Atlassian, Nordstrom, Slack, and Twilio, trust Okta to protect the identities of their workforces and customers.

Auth0 + Okta | Enterprise ANZ

Auth0

With a few lines of code you can have Auth0 integrated in any app written in any language, and any framework and there are 30+ SDKs & Quickstarts to help you succeed on your implementation

84% of developers using the Auth0 platform get identity up and running within a week.
Which means developers & engineers can.......
- Shift developer / engineering hours back to improving YOUR product not the identity stack
- Simplify the approach to identity across multiple brands
- Easily bring identity into the CI/CD flow
- Provide a flexible and frictionless experience to customers

Authenticating and securing more than 4.5B logins per month across web, mobile & legacy applications, Auth0 is loved by developers and trusted by global enterprises

Auth0 | Enterprise ANZ

Neo Networks AU

As part of the organisational change I took the opportunity to move into a consultancy role which allowed me to grow and develop relationships with existing clients and vendors, this presented me with opportunities to improve existing relations as well as expanding our business to new clients.

Overview:
- Focused on client outcomes, adapting standard implementations to meet their needs.
- Spearheaded the development of tailored solutions to meet specific client requirements
- Developed and maintained relationships with key stakeholders
- Provided comprehensive product demonstrations 
- Sourced client feedback for improvements as to how the implementation was performing 
- Acted as a subject matter expert, providing training and guidance to clients 
- Managed the full sales cycle where I had sourced the client directly or through vendor partnerships.

Responsibilities:
- Scoping projects for clients accounting for current & future requirements 
- Development of POC & client presentations
- Developing phased implementation plans tied into key project outcomes 
- Providing high-level solution outlines to the development team to provide required outcomes
- Oversight of project deployment including post-deployment support.
- Sourcing projects from prospective and existing clients
- Collaboration in negotiating contracts and terms with software vendors
- Supporting long-term relationships & expansion of business
- Fostering partnerships & strategic alliances to support expansion and market reach
- Ownership of the entire sales cycle when self sourced or sourced through a vendor partnership

Integration Consultant

As the business model changed from operating as an MSP to providing an integration platform as a service (IPaaS / IaaS) I was responsible for ensuring the existing MSP business continued to operate effectively while collaborating with new developer teams to support the success and growth of the integration platform.

Responsibilities:
- SLA compliance, policy creation and supporting workflows and documentation
- Reviewal of all incidents requiring 3rd level support
- Management of customer expectations with regular and effective communication
- Induction and training of new employees 
- Build collaboration between teams for client implementations & Go-Live handovers
- Google Cloud costs and implementing optimisation strategies

Projects
- Migration | Spiceworks to Jira Service desk
- Migration | Skype to Slack to support integrated workflows
- Integration | Slack Alerts with ticking and project management solutions
- Implementation | SMS gateway for P1 alerts
- Implementation | Uptime monitoring solution (Windows, Linux, Cloud, API Services)
- Implementation | CRM solution - Scoping > Go-Live
- Client Migrations | Gsuite to Office 365
- Client Migrations | on-prem Exchange to Office 365
- Client Integrations | Pepperi, PowerBI, Google Analytics, Route Planning

Information Technology Help Desk Manager

I was responsible for the installation, configuration, and maintenance of IT infrastructure for the primary office as well as initial installations of hardware at client sites across Australia.

During this time an in-house integration platform was developed which saw my role expand to support the new integration/development teams and familiarise myself with this new platform.

At the time the platform supported integrations with accounting, ERP & e-commerce solutions, EDI & 3PL providers, as well as stock forecasting & B2B sales tools.

Projects:
- Deployment of endpoint protection suite (Symantec)
- Deployment of enterprise grade backup & DR solution (Veeam)
- Deployment | Windows 10 + Server 2012/2016
- Deployment | O365
- Migration | in-house exchange to O365
- Integrations | MYOB, Xero, Dataptel, Fishbowl, Netsuite, MYOB Advanced (ERP)

Senior Help Desk Technician

I made the decision to transition to a technical career pathway and started working as a support technician attached to clients across Australia but primarily focused with NSW and Queensland.

- Identify, troubleshoot and resolve IT incidents and requests (Tier 1 & 2) within SLA 
- Monitored MX, SPF, DKIM records, blacklist investigation, bounce types and delivery-rates.
- Supported implementation of Spiceworks (Help Desk solution)

Information Technology Help Desk Technician

Alouette Childcare Pty Ltd

Responsible for the oversight of the four Alouette childcare centres, including management of the administration team within the head office who were responsible for enrolments, processing financial payments and day to day centre operations. 

As part of this role I was responsible for:
- Ensuring all centres complied with national and state based licensing regulations
- Focus on exceeding quality and safety guidelines for the industry.
- Liaising with centre managers & employees to support ongoing professional development
- Wage optimisation / qualification compliance
- Implementing new technology into the business for communication & documentation
- Shift management

Projects:
- Developing training content, 
- Overseeing the structuring & implementation of several employee developmental programs.
- Reviewal & implementation of a new dynamic fee payment solution
- Introducing new payment structure that saw a significant reduction credit card fees
- Adapted existing policies that reducing administrative work from several days to a few hours.
- Built a business case around adaptive payments 
- Solution implementation which improved family satisfaction & reduced office administration

Area Manager

I partner with enterprise organisations across Australia and New Zealand to support them in unlocking the full potential of their identity and access management strategies. My focus is on providing solutions that enhance visibility, streamline control, and drive greater strategic value.

With identity now a critical pillar of the modern cyber security ecosystem, I am lucky enough to be involved as customers navigate their identity first journey, building stronger integrations across the cyber security stack and developing adaptive solutions for dealing with modern day threats.

My professional drive is rooted in deeply understanding customer operations and strategic priorities, and being able to align these insights with platform capabilities to identify solutions that could be leveraged to deliver impactful and measurable business outcomes.

taplio

The Battle

Kaumini De Costa

👉 Aaron Knox

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