The MSP channel speaks its own language. I’ve spent years learning its dialect, not from the outside, but from deep inside the ecosystem where SaaS founders either earn trust or get ignored.

I’ve watched exceptional products stall in the MSP space for one reason. Not because they didn’t work, but because they weren’t understood. MSPs don’t buy vision decks or clever positioning. They buy solutions to real operational problems, clearly articulated, in language that respects their reality.

Today, I operate at the intersection of systems and story.

I serve as Chief of Staff at Cyft, where we’re building Sam, an AI teammate that remembers service calls so technicians don’t have to. Documentation just happens. She remembers what humans shouldn’t have to carry. My role focuses on building the operational backbone that allows that promise to scale with integrity. Structure, decision clarity, and the quiet infrastructure that makes products usable in the real world.

Alongside that work, I’m a co-founder of CMND Media, where I help MSP-focused SaaS founders translate their expertise into messaging that actually moves sales conversations forward. No jargon. No buzzwords. Just clear narratives built for a channel that values practicality over hype.

I specialize in three things that matter most to MSP-aligned startups:
	•	Channel-aware go-to-market strategy that respects how MSPs buy
	•	Growth planning that accounts for partner complexity, not just theory
	•	Messaging that resonates with owners juggling fifty priorities, not marketing trends

My simple offer has not changed.
If MSPs don’t understand why your solution matters, I can help fix that.

No filler. No noise. Just clarity that converts.

Katie Vreeland

UKON

Creating and maintaining relevancy and implementing strategies to effectively engage and collaborate with MSPs and Insurance Agents, ensuring successful partnerships, driving business growth through them and developing an ecosystem that allows all cyber risk parties to interact.

Channel Chief

Crafting "cyber-readiness" solutions utilizing walkthroughs, education, content creation and webinars concerning technology, breach stats & stories, and security control trends in the cyber insurance industry.

Account Executive

Edward Jones

Financial Advisor

Edward Jones Associate

New Life Community Church

Pastor of Youth and Young Adult Discipleship

The Stony Brook School

Teaching Faculty

Massapequa Reformed Church

Pastor of Worship and Outreach

Pastor of Worship and Music

The Budde Agency Inc.

Property and Casualty Broker

Personal Lines Assistant

My Brother's Workshop Cafe and Bakery

Non-profit organization with the express purpose of empowering at risk youth staff to believe in themselves and teaching them the skills they need to be successful in their endeavors.

Front of Store Trainer and Barista

St. Thomas Reformed Church

‐ Improving the lives of individual congregation members
‐ Proactively envisioning the needs of the community before they present themselves.
‐ Coordinating finances for annual mission trip and planning ahead so as to meet deposit and balance deadlines.
‐ Broadening the views and understanding of the youth and young adults of the church via mission work and service around the island.
‐ Resolving conflict between families and peers through open communication mediation.

Associate Pastor

Harlem Reformed Church

Preaching
Pastoral Care
Relational Ministry
High School Christian Education

Student/Pastoral Intern

Western Theological Seminary

Painting, landscaping, repairing, and maintaining the buildings and grounds of Western Theological Seminary.

Grounds and Maintenance Crew

I make cyber insurance make sense to cyber security people and cyber security make sense to insurance people.

taplio

The Battle

Katie Vreeland

Will Brooks

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