The MSP channel speaks its own language. I’ve spent years learning its dialect, not from the outside, but from deep inside the ecosystem where SaaS founders either earn trust or get ignored.

I’ve watched exceptional products stall in the MSP space for one reason. Not because they didn’t work, but because they weren’t understood. MSPs don’t buy vision decks or clever positioning. They buy solutions to real operational problems, clearly articulated, in language that respects their reality.

Today, I operate at the intersection of systems and story.

I serve as Chief of Staff at Cyft, where we’re building Sam, an AI teammate that remembers service calls so technicians don’t have to. Documentation just happens. She remembers what humans shouldn’t have to carry. My role focuses on building the operational backbone that allows that promise to scale with integrity. Structure, decision clarity, and the quiet infrastructure that makes products usable in the real world.

Alongside that work, I’m a co-founder of CMND Media, where I help MSP-focused SaaS founders translate their expertise into messaging that actually moves sales conversations forward. No jargon. No buzzwords. Just clear narratives built for a channel that values practicality over hype.

I specialize in three things that matter most to MSP-aligned startups:
	•	Channel-aware go-to-market strategy that respects how MSPs buy
	•	Growth planning that accounts for partner complexity, not just theory
	•	Messaging that resonates with owners juggling fifty priorities, not marketing trends

My simple offer has not changed.
If MSPs don’t understand why your solution matters, I can help fix that.

No filler. No noise. Just clarity that converts.

Katie Vreeland

👉𝗧𝗲𝗰𝗵-𝗙𝗼𝗰𝘂𝘀𝗲𝗱 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗠𝗮𝗻𝗮𝗴𝗲𝗿✍️𝗗𝗲𝘃𝗞𝗶𝘁 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝘀𝘁📢𝗧𝗼𝗽 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗩𝗼𝗶𝗰𝗲

My mission is to support builders working on global ideas with long-term, generational impact.

I’m building UniAI.online — an AI vendor & implementation agency that helps teams choose, deploy, and operationalize AI tools without chaos. We focus on clear ownership, security-minded setup, and measurable outcomes.

What we do:
- AI product selection (open-source vs commercial, fit-to-use-case, ROI & risk trade-offs)
- setup & configuration (deployment, access control, integrations, logging)
- implementation & handover (documentation, governance, training, ownership transfer)

I work with scale-ups and enterprise teams on:
- AI adoption strategy & operating model (process, governance, guardrails)
- automation workflows with feedback loops
- product marketing & positioning for AI-enabled products

I’m a strategic, hands-on operator across GTM and delivery — turning messy experimentation into repeatable, maintainable systems.

If you’re rolling out AI across teams (or want to avoid fragmented tooling and rising costs), feel free to DM me.

Sergii Maksymenko
Calendly: https://calendly.com/serge-mac7/30min

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Katie Vreeland

𝗦𝗲𝗿𝗴𝗶𝗶 𝗠𝗮𝗸𝘀𝘆𝗺𝗲𝗻𝗸𝗼 📣

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