The MSP channel speaks its own language. I’ve spent years learning its dialect, not from the outside, but from deep inside the ecosystem where SaaS founders either earn trust or get ignored.

I’ve watched exceptional products stall in the MSP space for one reason. Not because they didn’t work, but because they weren’t understood. MSPs don’t buy vision decks or clever positioning. They buy solutions to real operational problems, clearly articulated, in language that respects their reality.

Today, I operate at the intersection of systems and story.

I serve as Chief of Staff at Cyft, where we’re building Sam, an AI teammate that remembers service calls so technicians don’t have to. Documentation just happens. She remembers what humans shouldn’t have to carry. My role focuses on building the operational backbone that allows that promise to scale with integrity. Structure, decision clarity, and the quiet infrastructure that makes products usable in the real world.

Alongside that work, I’m a co-founder of CMND Media, where I help MSP-focused SaaS founders translate their expertise into messaging that actually moves sales conversations forward. No jargon. No buzzwords. Just clear narratives built for a channel that values practicality over hype.

I specialize in three things that matter most to MSP-aligned startups:
	•	Channel-aware go-to-market strategy that respects how MSPs buy
	•	Growth planning that accounts for partner complexity, not just theory
	•	Messaging that resonates with owners juggling fifty priorities, not marketing trends

My simple offer has not changed.
If MSPs don’t understand why your solution matters, I can help fix that.

No filler. No noise. Just clarity that converts.

Katie Vreeland

Jesse Miller

I founded PowerPSA Consulting with a single mission: To help MSPs crack the code for delivering profitable vCISO services at scale. 

Our unique approach is the only vCISO operations blueprint of its kind.

✅ 𝗣𝗿𝗲𝗰𝗶𝘀𝗲 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝗶𝗻𝗴
       • Differentiate with niche signals, not vanilla pitches.
       • Client triggers + your strengths = value they want.

✅ 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝗶𝘇𝗲𝗱 𝗣𝗮𝗰𝗸𝗮𝗴𝗶𝗻𝗴
       • No more custom quotes. No more confusion.
       • Clear tiers, clear scope, and clean execution.

✅ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀-𝗔𝗹𝗶𝗴𝗻𝗲𝗱 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 
       • Operations built with business acumen.
       • Easy for clients to see value from day one.

✅ 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗣𝗹𝗮𝘆𝗯𝗼𝗼𝗸𝘀
       • Assessments, IR planning, roadmaps, client reports...
       • All mapped out and ready to go.

✅ 𝗕𝘂𝗶𝗹𝘁-𝗜𝗻 𝗦𝘁𝗲𝘄𝗮𝗿𝗱𝘀𝗵𝗶𝗽
       • Clients feel the value every step of the way.
       • And that makes renewals a no-brainer.

Ready to scale your vCISO services?

👇

Click 'Grow Your MSP' in the Featured section below.

Principal Consultant

PowerPSA is the culmination of expertise gleaned from decades at the forefront of technology strategy, operations, and executive leadership in multiple roles and domains. We specialize in tactically deploying force multipliers for managed service providers and information security departments, helping organizations realize their maximum potential.

Simply put, we remove the guesswork, and help you build efficient and profitable infosec programs.

➥Drive change by identifying areas of waste, automating manual processes, and installing feedback loops to supercharge efficiency. 

➥Eliminate pain points and streamline the end user experience through workflow automation. Allow your teams to do more with less, while decreasing burnout and improving morale within and without the technical business units. 

➥Design modular, repeatable processes that allow seamless cross functional teamwork and facilitate a hive-mind mentality for service delivery, all while maintaining superior execution rates.

The result is stunning growth that translates into substantial ROI for those who are bold enough to shift the paradigm and transform their business.

taplio

The Battle

Katie Vreeland

Jesse Miller

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?