Dynatrace

Director Software Development & Organization Lead

Leading the Supportability Services capability from the organizational, communication, and staffing perspective. Responsible for flawless collaboration between self-service teams at Dynatrace, including Community, Documentation, University, Chat, Search, and Demoability.

Director Community Management & Organization Lead

Responsible for a global Community strategy and scaling internal work. Setting directions for Dynatrace self-service strategy and growing the Community team further.

Director Community Management

Leading the Community Team at Dynatrace. Responsible for the Dynatrace online community strategy, engagement programs, and creating business value through crowd-sourced collaboration.

Senior Community Manager

Growing a thriving and vibrant online community of Dynatrace customers and internal experts by identifying and creating engagement opportunities across forums, knowledge bases, and more. Collaborating with stakeholders to produce content required by customers. Providing input to the Dynatrace Community platform team to drive requirements that improve the user experience within the community. Working on recognition programs for customers and partners. Coordinating early access programs for customers. Monitoring discussions, improving self-service, and increasing customer awareness of the Dynatrace Community.

Community Manager

Designing, developing, and maintaining user manuals, administration manuals, and online help for Data Center Real User Monitoring solution. Organizing and labeling GUI elements. Improving the DC RUM Community: organizing the content, identifying needs and areas for improvement, and involving other teams. Collaborating with software developers, information developers, product management, and field technical support. Changing the way we talk to customers.

Information Developer, level II

Designing, developing, and maintaining user manuals, administration manuals, and online help for Compuware APM solution. Creating tooltips and a step-by-step guidance built in the product. Organizing and labeling GUI elements. Collaborating with software developers, QA analysts, product management, and field technical support to deliver a high-quality documentation and a user-friendly product interface.

Information Developer, level I

Politechnika Gdańska

Lecturer at "IT Manager" post-graduate studies at Faculty of Management and Economics. 
Teaching "Communication in an IT organization".

Lecturer

ITM Computer Academy

Preparing and teaching courses on Microsoft Office applications.

Microsoft Office Teacher

UNIVERSUS Language School

Preparing and teaching English classes for children.
Representing School during various events.

English Teacher

In the IT industry for almost 20 years. Highly self-motivated and people-oriented. At Dynatrace, responsible for self-service support and resources. Leading and growing three global teams of Software Engineers, Technical Writers, and Community Managers on 3 continents, in 4 different countries.

Karolina Linda

Hapag-Lloyd AG

Leading Hapag-Lloyd's automation capabilities incl. RPA & AI. Responsible for a comprehensive approach to automation, business case, team, way of working, marketing and others.

Director, Automation & AI

Leading Hapag-Lloyd's global RPA capability including local Centre of Excellence and steering of decentral teams world-wide. End-to-end responsiblity includes overall business case oversight, team set-up, operating model implementation (process discovery, development, operations), marketing and others.

After 15 months in the position, team awarded Customer Excellence Award by our technology vendor (Blue Prism).

After 24 months with the company, selected to be part of an internal programme for development of Senior Mngt candidates as the first person from Poland.

Director, Robotic Process Automation (RPA)

Gdańsk University of Technology

Lecturer at 'IT Manager' post-graduate studies organized by Faculty of Management and Economics. 

More information available here: https://zie.pg.edu.pl/studiapodyplomowe/menedzer-it.

Aspire Systems

Member of Aspire System Poland's Leadership Team primarily responsible for sales enablement in Europe (including, but not limited to: advising on digital transformation, organising consulting practice, pre-sales support, uncovering business value through R&D projects).

Director, Consulting & Sales Enablement Europe

Goyello

Member of Goyello's Management Team primarily responsible for organising consulting practice, uncovering business value through R&D projects as well as advice on and execution of company's key processes' transformations.

Director, Consulting & R&D

Young Digital Planet

Member of Young Digital Planet's Management Team responsible for overall product & solution strategy and its execution, business models development, organizing pre-sales support together with company's consulting practice.

VP, Product & Solution Management

Definition and execution of product line's strategy with P&L responsibility. Management of all the company’s software platforms with regards to product development, marketing and sales support. As a member of corporate Business Technology team, contribution to a range of projects and initiatives. Oversight of professional services offered by the company, including international projects.

Director, Technologies Product Line

Managed all the company’s software platforms with regards to product development, marketing and sales support.

Manager, Educational Technologies Product Line

Responsible for translating market problems into IT solutions; managed software products with regards to product development, marketing and sales support.

Product Manager

Involved in internal projects and external professional services: managed development of the company’s most complex platform as well as cross-cultural projects, co-operated with Customers from 3 continents including company’s strategic Partners.

Software Project Manager

Catalyst Healthcare Ltd. / C-State Polska Sp. z o.o.

Code implementation and testing, request analysis and specification

Software Developer / Analyst

Microsoft

Code implementation, documenting and testing

Software Design Engineer in Test (Intern)

Experienced manager linking IT and business worlds. Led digital transformation activities for a variety of industries, including information technology, publishing, manufacturing and supply chain management. Having worked with companies from 6 continents, feels best in a fast-moving, challenging international environment. 
Strong IT background mixed with heavy customer and bottom line orientation. Unafraid of questioning the status quo, thus constantly proving to be able to bring the customers and own organization to the next level.

Main areas of expertise:
•	General Management
•	Consulting & innovation
•	Agile & digital transformation advisory
•	Strategic planning
•	Digital product management and marketing
•	Change management
•	International sales support
•	Operating model and process improvement

taplio

The Battle

Karolina Linda

Mateusz Linda

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